Growth Manager (Amazon & E-Commerce Marketplaces)

Voyageur Group Growth Manager Job Description

About the Growth Manager Role:

Growth Managers act as the account lead for our clients’ eCommerce business and the client’s relationship with Voyageur Group. Growth Managers are responsible for leveraging internal, client, and channel resources to achieve our clients’ eCommerce goals and objectives. They play a vital role between merchandising, marketing, & relationship management to meet our client and company objectives. We are looking for leaders, strong collaborators, and motivated growth drivers for this role.   

Growth Managers will be primarily responsible for client’s success on Amazon.com. They may, as well, be responsible for supporting clients’ growth on Walmart.com and Target.com as well.

Responsibilities include:

• Managing clients’ ecommerce accounts (Amazon Vendor and Seller Central for ALL Clients, and Walmart Marketplace for some clients) to deliver best-in-class growth.
• Delivering growth by leveraging all ecommerce sales driving levers – pricing, promotion, content, boosting search and sales rank, etc.
• Work closely with Voyageur Group’s merchandising and digital media teams to deliver client growth.
• Communicating and presenting to clients regularly as their account executive and main point of contact for Voyageur Group. The Growth Manager should be a confident communicator with the ability to confidently share their strategy and growth opportunities to clients.  
• Staying ahead of and institutionalizing the fast-paced world of ecommerce marketplaces. We are currently managing Amazon and Walmart.com businesses and will manage additional marketplaces in the future. It is important for the Growth Manger to not only stay ahead of these changes, but to bring them into our organization and build processes around them so the group continues to grow ahead of the curve.
• Be hungry for and take our client’s success personally. The Voyageur Group Growth manager is not complacent with benchmark growth for our clients rather they are passionate and driven to deliver best-in-class results for our client and they show up with that passion for our clients.
• Lead our internal team to be collaborative and growth-minded partners for our clients. Help navigate through both the fast-changing pace of our ecommerce world and managing internally the varying complexities of our clients (varying size, categories, growth, & style).
• Engage in company culture and leadership. We are a small and rapidly growing company that is passionate about both our own success and our client’s success. The Growth Manager should come to Voyageur Group with a positive, optimistic, and growth-mindset.
• Be able to thrive in a work from home environment both by leveraging technology to stay connected with our team as well as to manage the balance of home + work in a remote working environment.
• Move Voyageur Group forward as a company. As a Growth Manager, you will not only be responsible for the day to day success of meeting our client’s objectives we are seeking entrepreneurial individuals who are looking to make scaling the Voyageur Group business a part of their job as well. This means, leading into new marketplaces, institutionalizing business systems / processes that will allow us to scale, and generally fostering a holistic growth mindset.

Qualifications:

• A blend of Amazon/Ecommerce sales experience, agency experience, ecommerce merchandising experience, and leadership experience.
• Executional experience with Amazon Vendor and/or Seller Central is highly preferred, but not required to apply.
• Comfort in a Hyper Growth and fast-moving company. The ideal candidate will thrive in- and be motivated by driving rapid growth and adjusting to the changes and demands that come from being a part of a hyper growth company.
• Strong communication skills, presence and confidence a must
• Experience conducting quantitative analyses and deriving insights from the numbers
• Accountability and the ability to build trust is a must. Mistakes can happen, not being accountable to them cannot. Building trust is paramount for this role and for our company’s culture.
• High level of proficiency in Excel/Office suite of products and/or Google sheets/slides/docs
• Experience and success working from home as part of a virtual, remote culture. This includes the right space to be able to conduct the role and the ability to manage work + life in a fully remote position.
• Collaborate with a high desire to learn and seek answers for your clients and teammates 
• Must be ok to travel to clients & company offsites as required.   
• 5+ years of eCommerce, merchandising, and/or digital marketing experience
• Must be authorized to work in the United States

About Voyageur Group

Voyageur Group is a full-service marketplace management agency that supports companies in the optimization of their merchandising, marketing, operations, and creative on Amazon, Target and beyond. We work with brands of all sizes to launch and scale their Amazon, Walmart, and Target.com businesses.

Voyageur Group is a rapidly growing company and boasts well over 100 years of retail and retail media experience across our seasoned team.

Voyageur Group