eCommerce Program Manager

eCommerce Program Manager

Direct Hire

Irving, TX (Hybrid)

We are looking for an experienced Program Manager to organize and coordinate programs. You will provide strategic guidance to teams and project managers

Responsibilities

Responsible for overseeing a series of projects of high complexity across multiple departments within a single business unit.

Monitor project time, scope, budget and billable rates to ensure alignment with contract and project documentation.

Compile status updates for Sr Management and Steering Group Meetings. Report on the completed activities, ongoing activities, risks, upcoming milestones, and decisions (amongst others).

Circulate meeting notes to meeting invitees after the meeting highlighting salient decisions and action items.

Works with project managers to identify redundancies and duplications of efforts across projects and eliminate.

Ensure all project invoice/spend information is captured correctly and entered in the PMIS system for each project.

Organize and plan all Program Increment planning events. Work with development team to plan agenda for event.

Liaise with project managers and team members to gather, analyze, and monitor project data, as well as prepare various project and status reports.

Capture all pertinent program risks, actions, issues, and decisions. Follow up on open items and interface with different stakeholders to drive open items to completion.

Escalate program needs/blockers to appropriate decision makers.

Requirements

Bachelor’s Degree in related field preferred.

10+ years in Program/Project Management, stakeholder management, vendor and contract management.

Strong understanding of eCommerce system architecture and eCommerce platforms

Experience managing projects with a variety of technologies, platforms, and development languages.

Knowledge of project management strategies, processes, and tools, including experience with Waterfall and Agile Project management is desired.

Thorough understanding of project/program management governance, techniques, and methods.

Knowledge of PMO software tools, such as KeyedIn, Jira and Tempo.

High-level of proficiency with Microsoft Excel, Word, and Power Point.

A background in applications development is preferred.

Professional communication skills both written and oral.

Strong organizational skills with a keen ability to prioritize and multi-task.

Ability to focus on short-term and long-term goals simultaneously

Yoh, A Day & Zimmermann Company