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TITLE: Premium Sales Manager

POSITION TYPE: Full Time, Exempt

COMPANY: Sharks Sports and Entertainment, LLC

LOCATION: San Jose, CA

REPORTS TO: Senior Director, Premium Sales & Service

POSTING DATED: September 29, 2023

Pay Range: The pay range for this role is $66,560 – $72,00 + variable

Actual base pay will be determined based on permissible factors such as transferable skills, work experience, market demands and primary work location. The base pay range provided is subject to change and may be modified in the future.

Position Overview

Reporting to the Senior Director, Premium Sales & Service, this position embraces all aspects of Team Teal’s principles. This position is responsible for selling new, long-term Premium Sales & Service products, with the flexibility to cross-sell Sharks Ticket Sales and Global Partnership inventory. The Premium Sales Manager will work diligently to assure revenue generation and growth and in line with Team Teal’s overall objectives.

Additionally, the key responsibilities of this position include reaching sales quotas, proactively prospecting and developing new business opportunities, hosting weekly meetings with prospects, managing a consistent pipeline of prospects, managing customer base and activities in CRM, and selling related products as requested.

Essential Duties and Responsibilities:

  • Dedicated to prospect, present, and close Premium Sales products, with an emphasis on Suites, with the flexibility to sell Sharks Ticket Sales and Global Partnership assets.
  • Prospecting potential clients via inside and outside sales strategies while developing, establishing and maintaining strong relationships with key contacts.
  • Schedule weekly meetings and conduct presentations with prospective clients.
  • Utilize networking skills, face-to-face presentations and cold-calling techniques to sell Premium Sales inventory.
  • Entertain prospects at San Jose Sharks games and SAP Center events with the goal of closing Premium Sales products and services.
  • Involvement in all sales activities, from lead generations through closing the sale.
  • Manage pipeline and activities via CRM.
  • Participate in non-game day sales events, offsite meetings, sales booths and other sales related initiatives.
  • Achieve weekly, monthly and annual sales goals and objectives.
  • Prepare and present consistent sales reports by maintaining timely and accurate records detailing sales pipeline progress, appointment recaps, prospecting activities and sales progress.
  • Maintain a unified working relationship with Global Partnership and Sharks Ticket Sales & Service teams.
  • Perform other tasks and projects as required.

Minimum Qualifications

  • Bachelor’s degree from a 4-year college or university; at least 3 years of experience in a ticket sales or premium sales role with a track record of success.
  • Superior customer service skills.
  • Ability to demonstrate dynamic sales skills, with an emphasis on selling multiple product offerings and services.
  • Positive and enthusiastic approach to customers and contacts so as to convey a positive image and ability to respond to client’s needs in a timely manner.
  • Ability to effectively present sales material to prospects on an appointment.
  • Cultivate relationships across departments and business functions in order to foster effective teamwork throughout the organization.
  • Excellent interpersonal skills with ability to maintain positive working relationships.
  • Night and weekend work required, including working non-hockey related events and/or on holidays.
  • Exceptional spoken and written communication skills
  • Excellent presentation skills
  • Proficient in Microsoft Office Suite, Archtics and Ticketmaster
  • Time management and problem-solving skills
  • Proven ability to negotiate six-figure agreements
  • Exhibit good judgement and decision-making skills, as well as the ability to manage your own time and implement your own schedule

Physical Requirements

  • Ability to sit, stand and utilize a computer for extended periods of time
  • Communicate via phone and email with a variety of individuals
  • Ability to bend at the waist, reach overhead and lift up to 15 lbs with or without accommodation
  • Physically navigate stairs and catwalks at SSE facilities during normal work hours and events with or without accommodation
  • Ability to work occasional extended hours including nights, weekends, holidays (all with advance notice)

What We Offer

  • Competitive compensation (base salary and variable incentive plan)
  • Medical/Dental/Vision/Flexible Spending Accounts (all LGBTQ+ friendly)
  • Pretax Transportation Benefit
  • 401K (pre-tax and Roth options)
  • Unlimited Paid Time Off
  • Minimum of 10 Paid Holidays and Wellness Days per year
  • Complimentary or discounted sports and concert tickets
  • Other League & partner discounts
  • Central office location in downtown San Jose at the heart of Silicon Valley; convenient access to Caltrain, VTA, major freeways and free parking
  • An inclusive culture which values diversity of background and a passion to improve our SSE’s commitment to change with impact on our community and industry
  • Potential for flexible scheduling and telework opportunities
  • Free access to on-site Volta EV charging stations on non-event days

This position is not eligible for U.S. work authorization sponsorship.

Summary:

Born in 1991, Sharks Sports and Entertainment (“SSE”) has grown into a multi-faceted organization that includes the SAP Center, the NHL San Jose Sharks, the AHL San Jose Barracuda, the Tech CU Arena, three Sharks Ice facilities, and the non-profit Sharks Foundation. Additionally, we are growing our organization through expansion in the Bay Area and surrounding communities in Northern California.

We work and play in the Bay Area, and are deeply influenced by the technology, innovation, diversity, and commitment to excellence that surrounds us. Our culture is transforming to reflect those values, with an eye towards a pioneering, forward-thinking, and inclusive environment in sports and entertainment.

We live, work, and innovate by a set of Pioneering Principles:

T – Team success is more important than individual success

E – Exceptional experience is non-negotiable in everything we do

A – Appreciate others for their diversity and opinions

M – More risk leads to more rewards and expands our comfort zones

T – Trust that all teammates have the best intentions

E – Empower all teammates to make informed decisions

A – Always say what you really mean and do what you say

L – Lead by showing the respect to others you expect from them

We strive to unite people through a shared love of ice sports, entertainment, and our hometown. We are #TealTogether.

Our Commitment to Diversity, Inclusion & Belonging

Here at Team Teal, we recognize and celebrate that individuals come with a wealth of experience and talent well beyond any list of required skills and qualifications – in fact, we believe diversity of backgrounds and skills, combined with passion, are the most important keys to meaningful innovation and excellence. Therefore, we encourage people from all backgrounds to apply to our positions. Please let us know if you require accommodations during the interview process.

Equal Opportunity Employer

Sharks Sports and Entertainment is an equal opportunity employer. We accept our responsibility to make employment decisions without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression, national origin, marital status, medical condition as defined by state law (genetic characteristics or cancer), physical or mental disability, military service or veterans’ status, pregnancy, childbirth and related medical conditions, genetic information, or any other classification protected by applicable federal, state, and local laws and ordinances.

Notice to Recruiters and Agencies

SSE recruits candidates directly, rather than through third-party recruiters or agencies. Under no circumstances will SSE pay a fee for candidates submitted or presented without a signed recruiting agreement in place between SSE and the recruiter or agency prior to the submittal; any submittal must be for requisition specifically and individually assigned in writing by SSE’s HR department. In the case of candidate(s) submitted or presented to SSE by a recruiter or agency without a signed agreement AND written assignment by SSE Human Resources, SSE explicitly reserves the right to pursue and hire those candidate(s) with no financial obligation to the recruiter or agency.

San Jose Sharks

Event Sales Coordinator

Chicken N Pickle, the hottest new entertainment concept in town, is looking for an Event

Coordinator. Our brand is that of a rambunctious, multi-generational family

that works hard and plays even harder. We are driven to provide our employees

with a supportive, meaningful work environment by bringing all voices to the

table and providing opportunities for mentorship with career growth. We are

looking for individuals to help grow our concept. If this sounds like you, we

want to hear from you!

As an Event Sales Coordinator, you’ll provide outstanding customer service in a

fast-paced environment by answering incoming guest calls and assisting with a

variety of inquiries about the venue, pickleball, events, etc. Event

Coordinators will have excellent verbal and written communication skills along

with the ability to keep cool under pressure to ensure the Guests have an

extraordinary experience. Working on nights, weekends and holidays may be

required for this position, as well as assisting in the restaurant on an

as-needed basis.

Responsibilities

Demonstrate and believe in Chicken N Pickle’s core values:

Authenticity, Community, Connection, Integrity and Quality

Demonstrates and

supports a culture of diversity, equity and inclusion

Inbound Sales:

o Manage inbound events while building relationships for repeat business

o Contribute to the overall sales team goals by meeting and exceeding personal quotas,

monthly, quarterly and annually

o Manage all assigned leads with a sense of urgency, accuracy and professionalism

o Maintain contacts in TripleSeat

o Follow up with inbound requests to see if they have made a decision

o Call upon contacts to see what went well and what could be improved

o Foster client relationships through ongoing communication to ensure repeat business or

referrals

o Demonstrate the ability to negotiate and problem solve to close the sale

o Identify opportunities for selling/upselling

o Create, manage and confirm event bookings with attention to detail

o Maintain and ensure the BEOs have all the required information

o Develop a strategy to cultivate client relationships through ongoing communication to

ensure repeat business or referrals

o Utilize and create reports and dashboards to ensure personal and department Key Performance

Indicators (KPI’s) are being met or exceeded

Property Events:

o Ensure property events meet the culture of their location and discuss any changes to

better align with their community

o Maintain and ensure the BEOs for Property Events have all the required information

o Assist in coming up with creative property events for their individual market

o Work with the Event Manager to execute property events as needed per the playbook

Community Events:

o Work closely with the Community Coordinator for their location to plan community

events

o Maintain and ensure the BEOs for Community Events have all the required information

Communication:

o Communicate with the Event Hostess and Event Manager on event details, changes/updates to

allow for a successful event execution by Operations and the Culinary Team

Character Traits:

o Eager to learn new sales skills

o Manage an independent work schedule with integrity and as expected

o Contribute to a collaborative environment with the Sales Team and other departments within

the restaurant

o Maintain a calm, even-tempered, customer-focused demeanor

o Understand processes and the ability to find information quickly

o Ability to work for and lean into a start-up mentality

Key Qualifications:

· 2+ years previous sales experience in hospitality, restaurant or entertainment venue

focus on event sales

· Ability to work in a fast-paced environment

· Excellent self-accountability for high personal standards of conduct and professionalism

· Ability to communicate effectively with guests, return guests, co-workers and management

· Flexible in approach; can readily adapt to business and team needs and changes

· Process oriented, highly organized, fast and accurate and able to work under pressure

· Excellent interpersonal and people skills as well as verbal and written communication skills

· Excellent computer skills and ability to learn new software programs

· Ability to multi-task and problem-solve

· Capable of managing multiple projects/programs simultaneously

· Ability to work evenings, weekends and holidays

Bachelor’s Degree in Sales/Marketing or Business, preferred’

Job Type:

Full-time

Pay:

$35,000 +Commission

Chicken N Pickle

Santa Monica Proper Hotel is seeking a dynamic, motivated Event Sales Manager to join our Sales team. 

A seamless merger of historic retrofit and new construction, our property features interior design by international style icon Kelly Wearstler, multiple dining options by local area culinary stars, a rooftop lounge and swimming pool, and 24,000 square feet of meeting and event space. 

The Event Sales Manager is responsible for generating revenues within the markets assigned for restaurant and event space catering sales as well as meeting or exceeding established quarterly revenue and solicitation goals. This key role will constantly work with the hotel and restaurant/culinary management teams to create compelling menus, brainstorm maximization of event space, coordinate timing of events and relay all necessary information and changes to maximize event profitability and ensure that our clients receive a second-to-none experience. Due to the nature of the catering and event business, after hours/weekends may be required depending on client needs.

Responsibilities:

  • Account prospecting, solicitation and development via telephone, personal contact, outside calls, correspondence, email and other means of communication
  • Pre-event coordination with Operations teams and collaboration in servicing events as needed
  • Conduct event and meeting space site inspections, entertain both in house and off property, and maintain relationships through follow up methods
  • Proactively establish preferred partnerships with outside vendors to create benchmark standards, consistency in service and competitive pricing
  • Prepare and present proposals and contracts, both written and verbal, in a prompt, accurate, profitable, pleasant and professional manner
  • Develop and work from a quarterly action plan that encompasses account management, new business development and departmental profitability
  • Represent properties at trade shows, civic/business functions, industry-related associations, and other relevant events as needed and directed
  • Complete other relevant tasks as assigned by Director of Sales & Marketing and Director of Event Sales

Qualifications:

  • Minimum of two years’ experience in Sales/Events as well as experience in Food & Beverage Operations
  • Excellent selling and negotiating skills with strong market and account knowledge
  • Creative and innovative, as well as proactive and customer-oriented
  • Strong organizational skills
  • Excellent time management
  • Excellent communication skills both written and oral
  • Proficient in the use of Microsoft Office, event management software and customer management platform

Company Overview:

Proper Hospitality is made up of a diverse group of passionate individuals who share a common love for hotels and the art of hospitality. Our philosophy is simple: There is a right way to do things, and anything less just isn’t proper. We are seeking out the “best of the best” from inside and outside of the industry to work alongside us as we grow a new kind of lifestyle Hospitality Company inspired by a centuries-old tradition. The work is challenging and fast-paced, but rewarding above all.

We provide equal employment opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender, gender identity or expression, genetics, or any other federal/state protected category.

Proper Hospitality will consider qualified applicants with criminal histories in a manner consistent with local Fair Chance Hiring Ordinances.

Proper Hospitality

Chicken N Pickle, the hottest entertainment concept in town, is looking for a Sales Account Manager. Our brand is that of a rambunctious, multi-generational family that works hard and plays even harder. We are driven to provide our employees with a supportive, meaningful work environment by bringing all voices to the table and providing opportunities for mentorship with career growth. We are looking for individuals to help grow our concept.

As a Sales Account Manager, you’ll build strong community partnerships, network, and strategize with our guests on building a lasting experience at Chicken N Pickle. As a successful Sales Account Manager, you will have the following experiences: account management, business development, market research, sales prospecting, public relations, customer relationship management, event planning coordination, logistics oversight, revenue management along with expert communication skills. If you are a current B2B Sales Leader capable of showing others the influence and finesse of sales and love the opportunity to create an awesome guest experience, we’d love to hear from you!

Responsibilities….

  • Embody Chicken N Pickle’s core values: Authenticity, Community, Connection, Integrity and Quality
  • Demonstrates and supports a culture of diversity, equity and inclusion
  • Proactively engages in outbound sales activity and networking in the community to established business development standards for the venue to grow sales revenues for private events
  • Market research to devise strategies to generate and develop new business by knowing the local businesses, chambers and associations
  • Work with the top businesses in the market to foster client relationships through ongoing communication with contacts ensuring repeat business, referrals and to grow accounts
  • Work with Chambers, Sports Commissions, Convention Centers, etc. to find new opportunities
  • Strategically negotiate to close event sales inclusive of creating estimates, proposals, upselling, site tours, food tastings, meetings, lunches, etc.
  • Contribute to the overall sales team goals by meeting and exceeding personal quotas
  • Utilize and create reports and dashboards to ensure personal and department Key Performance Indicators (KPI’s) are being met or exceeded
  • Perform revenue forecasts and win/loss analysis to measure against quotas
  • Manage customer relationships for all key accounts
  • Manage all leads with a sense of urgency, accuracy and professionalism
  • Create, manage and confirm event bookings within CRM system including the documentation of all prospect and event client communication with great attention to detail
  • Act as a point of contact to key accounts as they arrive for their events
  • Monitor, track and follow up on leads along tentative bookings
  • Call upon contacts to see what went well and what could be improved
  • Foster client relationships through ongoing communication to ensure repeat business or referrals
  • Collaborate on creating sales campaigns focused on continuing to build and nurture relationships that will drive repeat sales
  • Aid in maintaining approved vendor list for a variety of needs to ensure successful private and property wide events
  • Market property wide themed events to clients to get them on property to experience Chicken N Pickle
  • Maintain focus on location and company strategic goals
  • Ensure the team is booking space on the property within the documented guidelines
  • Friendly, positive, outgoing personality who relates well and gets along with people

Communication:

  • Communicate with the Event Hostess and Event Manager on event details, changes/updates to allow for a successful event execution by Operations and the Culinary Team
  • Maintain and ensure the BEOs have all the required information
  • Attendance in BEO/Operations meetings along with other meetings

Character Traits:

  • Manage an independent work schedule with integrity and as expected
  • Eager to learn new sales skills
  • Contribute to a collaborative environment with the Sales Team and other departments within the restaurant
  • Maintain a calm, even-tempered, customer-focused demeanor
  • Understand processes and the ability to find information quickly
  • Ability to work for and lean into a start-up mentality

Key Qualifications….

  • 5+ years previous sales experience in hospitality, restaurant or entertainment venue focus on event sales, preferred
  • Strong consultative sales experience
  • Ability to work in a fast-paced and fluid environment
  • Excellent self-accountability for high personal standards of conduct and professionalism
  • Ability to communicate effectively with guests, return guests, co-workers and management
  • Flexible in approach; can readily adapt to business and team needs and changes
  • Excellent interpersonal and people skills as well as verbal and written communication skills
  • Excellent computer skills and ability to learn new software programs
  • Ability to work evenings, weekends and holidays and in the restaurant on an as-needed basis
  • Ability to travel and meet face-to-face with potential and existing guests
  • Bachelor’s Degree in Sales/Marketing or Business, preferred

Chicken N Pickle

Imagine your ideal job. Now add bowling. And arcade games. And parties every day of the week. This isn’t any ordinary office; it’s the beginning of a bowled new career as a Group Event Sales Manager at Bowlero Corp. You may (or may not) be great at bowling, but how good are you at juggling? Because the Group Event Sales Manager juggles many competing priorities, combining responsibility for sales and administrative duties with serving as the primary direct resource for their assigned regions. If you want to be an authority on events and help bring the party to life for our guests, then this may just be the perfect job for you.

ESSENTIAL DUTIES: Get a glimpse of all you’ll experience as a Group Event Sales Manager

GET THE PARTY STARTED • From corporate events and team building to fundraisers and other group events, you’ll generate group sales and achieve your annual sales targets for events averaging 20 or more guests

BE A PARTY PRO • Act as the primary district resource for selling groups within your assigned region

MIND THE DETAILS • Manage lane inventory for your district and coordinate your center’s group events by ensuring that 14-Day Forecasts are 1) up to date, 2) accurate, and 3) distributed to the center weekly

MANAGE YOUR PROSPECTS • Assist prospects who contact the center or sales office by phone or online with all group event inquiries and create lane reservation maps featuring all relevant event details

HIT THOSE NUMBERS • Respond to all event inquiries; turn them into booked events; and consistently meet (or, better yet, exceed) your individual monthly sales goals

KNOW YOUR AUDIENCE • Be aware of the unique needs of the various events you’ll help plan—from birthday parties to corporate events to other social gatherings (remember SMERF: Social, Military, Education, Religious & Fraternal events)

BECOME A GEMS GURU • Maintain records of event inquiries in Gems; enter and maintain client info; and investigate & resolve any guest problems

WHO YOU ARE Creative. Organized. Self-motivated. Committed to the guest. Those are just a few of the characteristics that make for a successful Group Event Sales Manager. You’ll have strong selling and negotiating skills, the talent to cold-call like a pro, and the initiative to solicit new business and retain existing clients—all of which will be vital to your success. You don’t have to be a math whiz, but you will need to calculate figures like discounts, interest, commissions, etc. and you won’t balk at having to complete budgeting, forecasting, or month-end reporting. You’ll also be great at seeking out and implementing win-win solutions for Bowlero Corp and our guests.

DESIRED SKILLS: Check out the desired skills below and see if you have what it takes to join our team • 2+ Years of sales or sales management experience • Bachelor’s degree • Hospitality sales, marketing, or catering experience preferred • MS Office Suite and database software proficiency preferred

THE BOWLERO CORP TEAM Bowlero. Bowlmor Lanes. AMF. Our family of brands features the best in bowling entertainment and events at 300 striking locations nationwide. And now, with the PBA (Professional Bowlers Association), we’re bringing bowling to the world. We’re committed to diversity, dedicated to our guests, and devoted to making the work-life experience a joy for one another. Because when work is this much fun, it doesn’t feel like work at all. Join our team of over 8,000 associates, and discover what it means to live the #BowledLife.

Bowlero Corporation

$$$

Skills Required

❏ 2+ Years of Restaurant/Hospitality Experience

❏ Proficient in Managing of Cost of Goods Sold + Labor

❏ Ability to Lead a Team to Create a Memorable Guest Experience

❏ True Leadership Capabilities

JOB DESCRIPTION:

The Operations Manager is tasked with leading a team and managing multiple areas in a fast-paced work environment. In addition, the Operations Manager is responsible for making decisions in a timely manner, understanding and achieving financial goals, and leading their team to work in a collaborative effort to exceed guest expectations.

WHAT MAKES A GREAT OPERATIONS MANAGER?

  • 21+ years of age
  • Experience and understanding of managing cost of goods sold and labor management
  • The ability to oversee all aspects of the business – from the smallest details to the big picture
  • Experience maintaining an exceptional guest focused environment

WHAT WILL YOU BE DOING ON A DAILY BASIS?

  • Developing and leading a team of 30-40 hourly team members to exceed guest’s expectations
  • Displaying financial understanding by summarizing/analyzing information for budgeting revenues, measuring cost of goods sold on a weekly basis, daily labor and financial management
  • Demonstrating proactive leadership by ensuring positive staff and guest experiences through personal interactions
  • Interacting with guest service focused team members in areas of recruiting, hiring, coaching, training and contentious professional development
  • Living our core values along with leading others to do so while collaborating with the management team to achieve high-quality and timely results
  • Embracing teamwork while leading others to do the same

PERKS AND BENEFITS

Main Event Team Members are expected to give their best on the job – so we do our part in making sure we give you what you need to stay motivated, valued and embrace living your best life!

  • Awesome culture that’s inclusive, rewarding and FUN!
  • 50% off food, beverages, activities and unlimited game play!
  • Tuition Reimbursement Program (yes please!)
  • We help others grow! (internal promote culture)
  • Be part of a New Center Opening Team!
  • Our rewards and recognition program rock!
  • Benefits, 401K Program, and paid time off
  • Our Family Fund helps our Team Members financially in their time of need
  • Paid Parental Leave

Main Event Entertainment is an Equal Opportunity Employer

LOCATION:

Main Event Entertainment in San Antonio (North)

1911 N Loop 1604 E, San Antonio, TX 78232

Main Event

Position

  • Unique opportunity to lead luxury timepiece-focused boutique in Miami’s ultra-chic Design District featuring superior product display and entertainment space.
  • Act as the ultimate Brand Ambassador by driving client engagement within your boutique and externally in the neighborhood
  • Focus on driving sales, delivering refined client service and developing client network

Leadership and Culture

  • World-renowned timepiece brand known for innovation and superlative design
  • Standout name among European-owned, global W&J brand portfolio
  • Strong track record of internal promotion and longevity within group- 90% of the region’s management team was internally grown

Benefits and Appreciation

  • Full benefits suite with generous employer contribution toward insurance packages
  • Exceptional blend of annual bonus, store commission and personal commission that financially rewards performance

Qualifications

  • 3+ years of experience managing a luxury boutique
  • Experience with high price-point product that requires an experiential selling ceremony
  • Passion for fine timepieces is a must; experience in the category is a significant plus
  • Strong communication and analytical skills
  • Superior operational awareness and organizational skills
  • Energetic, passionate, social

The Bowerman Group

You might not know our name, but you’ve probably seen our work – on stage, on screen or on the field. Our technology solutions and unique Global Production Ecosystem empower content creators and rights holders to tell their stories in breakthrough ways. We’ve supported some of the world’s most watched productions and live events in sports, entertainment, concerts, festivals, film, TV and more. For over 35 years our clients have trusted us to deliver live production, live events, and virtual production solutions for them, anytime, anywhere. Put simply, we bring content to life.

We are seeking a Technical Director for live sports events, specifically soccer.Requirements

  • What You Will Do:
  • Knowledge of production switchers, specifically Ross Carbonite
  • Must be able to communicate effectively in a live control room environment
  • Available and willing to work nights, weekends and holidays
  • Hourly rate based on 10-hour days based on experience
  • 1-2 years of experience
  • Hourly rate based on 10-hour days based on experience

Freelance opportunities potentially available also
NEP Group, Inc.

Our Company has one exciting mission: To entertain the human race and provide an unforgettable escape. Delivering excellence for our guests, and contributing to building and sustaining our communities, requires collaboration from diverse teams of world-class talent. Our iconic MGM Resorts brands offer a wide variety of exciting career opportunities, each with access to unlimited growth.

PRIMARY PURPOSE:

Provide direction and leadership for the property Hotel team, consistent with the MGM brand. Responsible for leading the hotel management team in achieving their stated operational and financial goals including managing labor and overall financial performance. Owns the execution of functional strategy and the operational direction of the hotel division, including Front Office, Front Services, Group Reservations & Services and VIP Services. Ensure high customer satisfaction and an exceptional guest experience, in accordance with MGM Resorts service standards. All duties are performed in accordance to company policies and procedures.

  • Works closely with senior leadership to implement strategic Initiatives provided by Hotel Strategy CoE for hotel operations.
  • Leads the implementation of policies, operating procedures, training programs, manuals, directives, work schedules, rules and regulations for all hotel operations team.
  • Responsible for employee engagement of the hotel operations team, utilizing the tools provided and through coaching, training, rewards and development.
  • Provides leadership and direction to maintain and improve the guest experience within hotel operations, consistent with the company’s service standards.
  • Interviews, selects, trains, supervises, counsels and coaches hotel operations staff for the efficient operation of the department.

MINIMUM REQUIREMENTS:

  • Bachelor’s degree in hospitality, management or related field, or equivalent experience
  • Four (4) years of relevant experience.

Are you ready to JOIN THE SHOW? Apply today!

MGM Resorts International

Canvas Worldwide dares to be the challenger the ad industry needs. Do you “Challenge the Comfortable?” Then you’ll fit right in here at Canvas.

Named “Most Innovative Agency” by Campaign US, Canvas Worldwide is an independent media agency that provides ingenious solutions for brands looking to challenge the status quo. Our clients include Hyundai, Kia, Genesis, MGM, Starz and McDonald’s (to name a few…).

Our agency cultivates an environment where all are welcome to push outside their comfort zones to solve problems in new ways. We encourage the team to be its best by creating the most positive workplace experience for all. For instance, we outpace the industry on diversity and inclusion AND offer continuous training and workshops for career development. So, if you dare to challenge the comfortable… then keep reading.

The Associate Director, Programmatic on the Starz account will work in a fast-paced, entertainment environment and be exposed to the broader strategic and digital functions of the overall team. Reporting the VP of Digital, with a dotted line to the agency Programmatic team, the Associate Director will be embedded within the account media planning/buying team.

The Associate Director, Programmatic will lead campaign management from start to finish – inclusive of all managed and self-service capabilities in planning, trafficking, execution, optimization, and reporting.

Primary Responsibilities

  • This account relies almost exclusively on DV360 – experience within DV360 is an ABSOLUTE MUST
  • In addition, the bulk of work for this role requires deep knowledge and experience working with YouTube – audience development, planning, setup and execution – experience within YouTube (purchased through DV360) is an ABSOLUTE MUST

Strategic Responsibilities

  • Work with Clients and Business leads to co-develop strategies that fully leverage programmatic media’s potential.
  • Maintain strong knowledge in the sourcing, cultivation and evaluation the unique talent skillsets required to excel in the programmatic media management
  • Collaborate with Clients, the marketplace and Canvas internal teams on data-driven targeting and measurement strategies. Participate in partner evaluation and procurement processes in conjunction with Canvas data leads
  • Work with platform partners to develop strategic framework promoting innovation, intelligent utilization, efficient operation and constantly improving Canvas team member proficiency
  • Contribute to business development efforts crafting integrated strategies and leveraging expertise and capabilities of data-driven media
  • Work collaboratively with Analytics + Ad Ops teams on tagging requirements to ensure optimal learning outcomes

Leadership

  • Serve as mentor to programmatic team, delivering guidance on business challenges
  • Leverage the empowerment of the leadership role to propose new ways of working that improve efficiency and team performance
  • Educate internal and external teams on the programmatic landscape
  • Support the programmatic team in their collaboration with Clients and other Canvas teams, ensuring the team’s perspective and needs are reflecting in planning commitments
  • Continuously educate programmatic team members on the holistic media landscape and maintain currency with relevant marketplace developments
  • Work with direct investment teams to direct integrated approaches with programmatic to achieve client reach and frequency objectives

Qualifications

  • Bachelor’s degree preferred
  • 5+ years of experience in programmatic media (Entertainment experience preferred)
  • 3+ years managing and developing staff
  • Strong presentation skills, ability to communicate to internal managers and clients
  • 2+ years working in DV360
  • Possess a strong and proven ability to prioritize and handle multiple tasks with flexibility and communicate priorities to direct reports
  • High level proficiency and knowledge of Microsoft Office products as well as planning tools
  • Strong organizational and analytical skills
  • Proven ability to maintain strong internal, external, and client relationships

Salary and Benefits

Yearly Compensation – $110,000 – $120,000

Actual base salary is determined upon factors such as experience, qualifications, training, certifications, and internal equity. The Company reserves the right to modify this pay range at any time. Base salary is part of a total rewards package that includes highly competitive benefits like generous medical, dental, vision, pet insurance, commuter benefits, disability and life insurance coverage, 401(k) matching, up to 14 holidays per year, a “Do Good Day,” and unlimited PTO.

Canvas Worldwide is an Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

CA Applicants: Canvas Worldwide practices Fair Chance Hiring

Canvas Worldwide

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