Chicken N Pickle

Sales Account Manager

Chicken N Pickle, the hottest entertainment concept in town, is looking for a Sales Account Manager. Our brand is that of a rambunctious, multi-generational family that works hard and plays even harder. We are driven to provide our employees with a supportive, meaningful work environment by bringing all voices to the table and providing opportunities for mentorship with career growth. We are looking for individuals to help grow our concept.

As a Sales Account Manager, you’ll build strong community partnerships, network, and strategize with our guests on building a lasting experience at Chicken N Pickle. As a successful Sales Account Manager, you will have the following experiences: account management, business development, market research, sales prospecting, public relations, customer relationship management, event planning coordination, logistics oversight, revenue management along with expert communication skills. If you are a current B2B Sales Leader capable of showing others the influence and finesse of sales and love the opportunity to create an awesome guest experience, we’d love to hear from you!

Sales Account Manager Responsibilities:

• Embody Chicken N Pickle’s core values: Authenticity, Community, Connection, Integrity and Quality
• Demonstrates and supports a culture of diversity, equity and inclusion
• Proactively engages in outbound sales activity and networking in the community to established business development standards for the venue to grow sales revenues for private events
• Market research to devise strategies to generate and develop new business by knowing the local businesses, chambers and associations
• Work with the top businesses in the market to foster client relationships through ongoing communication with contacts ensuring repeat business, referrals and to grow accounts
• Work with Chambers, Sports Commissions, Convention Centers, etc. to find new opportunities
• Strategically negotiate to close event sales inclusive of creating estimates, proposals, upselling, site tours, food tastings, meetings, lunches, etc.
• Contribute to the overall sales team goals by meeting and exceeding personal quotas
• Utilize and create reports and dashboards to ensure personal and department Key Performance Indicators (KPI’s) are being met or exceeded
• Perform revenue forecasts and win/loss analysis to measure against quotas
• Manage customer relationships for all key accounts
• Manage all leads with a sense of urgency, accuracy and professionalism
• Create, manage and confirm event bookings within CRM system including the documentation of all prospect and event client communication with great attention to detail
• Act as a point of contact to key accounts as they arrive for their events
• Monitor, track and follow up on leads along tentative bookings
• Call upon contacts to see what went well and what could be improved
• Foster client relationships through ongoing communication to ensure repeat business or referrals
• Collaborate on creating sales campaigns focused on continuing to build and nurture relationships that will drive repeat sales
• Aid in maintaining approved vendor list for a variety of needs to ensure successful private and property wide events
• Market property wide themed events to clients to get them on property to experience Chicken N Pickle
• Maintain focus on location and company strategic goals
• Ensure the team is booking space on the property within the documented guidelines
• Friendly, positive, outgoing personality who relates well and gets along with people

Communication:

• Communicate with the Event Hostess and Event Manager on event details, changes/updates to allow for a successful event execution by Operations and the Culinary Team
• Maintain and ensure the BEOs have all the required information
• Attendance in BEO/Operations meetings along with other meetings

Character Traits:

• Manage an independent work schedule with integrity and as expected
• Eager to learn new sales skills
• Contribute to a collaborative environment with the Sales Team and other departments within the restaurant
• Maintain a calm, even-tempered, customer-focused demeanor
• Understand processes and the ability to find information quickly
• Ability to work for and lean into a start-up mentality

Sales Account Manager Qualifications:

• 5+ years previous sales experience in hospitality, restaurant or entertainment venue focus on event sales, preferred
• Strong consultative sales experience
• Ability to work in a fast-paced and fluid environment
• Excellent self-accountability for high personal standards of conduct and professionalism
• Ability to communicate effectively with guests, return guests, co-workers and management
• Flexible in approach; can readily adapt to business and team needs and changes
• Excellent interpersonal and people skills as well as verbal and written communication skills
• Excellent computer skills and ability to learn new software programs
• Ability to work evenings, weekends and holidays and in the restaurant on an as-needed basis
• Ability to travel and meet face-to-face with potential and existing guests
• Bachelor’s Degree in Sales/Marketing or Business, preferred

Chicken N Pickle

Event Sales Coordinator

Chicken N Pickle, the hottest new entertainment concept in town, is looking for an Event

Coordinator. Our brand is that of a rambunctious, multi-generational family

that works hard and plays even harder. We are driven to provide our employees

with a supportive, meaningful work environment by bringing all voices to the

table and providing opportunities for mentorship with career growth. We are

looking for individuals to help grow our concept. If this sounds like you, we

want to hear from you!

As an Event Sales Coordinator, you’ll provide outstanding customer service in a

fast-paced environment by answering incoming guest calls and assisting with a

variety of inquiries about the venue, pickleball, events, etc. Event

Coordinators will have excellent verbal and written communication skills along

with the ability to keep cool under pressure to ensure the Guests have an

extraordinary experience. Working on nights, weekends and holidays may be

required for this position, as well as assisting in the restaurant on an

as-needed basis.

Responsibilities

Demonstrate and believe in Chicken N Pickle’s core values:

Authenticity, Community, Connection, Integrity and Quality

Demonstrates and

supports a culture of diversity, equity and inclusion

Inbound Sales:

o Manage inbound events while building relationships for repeat business

o Contribute to the overall sales team goals by meeting and exceeding personal quotas,

monthly, quarterly and annually

o Manage all assigned leads with a sense of urgency, accuracy and professionalism

o Maintain contacts in TripleSeat

o Follow up with inbound requests to see if they have made a decision

o Call upon contacts to see what went well and what could be improved

o Foster client relationships through ongoing communication to ensure repeat business or

referrals

o Demonstrate the ability to negotiate and problem solve to close the sale

o Identify opportunities for selling/upselling

o Create, manage and confirm event bookings with attention to detail

o Maintain and ensure the BEOs have all the required information

o Develop a strategy to cultivate client relationships through ongoing communication to

ensure repeat business or referrals

o Utilize and create reports and dashboards to ensure personal and department Key Performance

Indicators (KPI’s) are being met or exceeded

Property Events:

o Ensure property events meet the culture of their location and discuss any changes to

better align with their community

o Maintain and ensure the BEOs for Property Events have all the required information

o Assist in coming up with creative property events for their individual market

o Work with the Event Manager to execute property events as needed per the playbook

Community Events:

o Work closely with the Community Coordinator for their location to plan community

events

o Maintain and ensure the BEOs for Community Events have all the required information

Communication:

o Communicate with the Event Hostess and Event Manager on event details, changes/updates to

allow for a successful event execution by Operations and the Culinary Team

Character Traits:

o Eager to learn new sales skills

o Manage an independent work schedule with integrity and as expected

o Contribute to a collaborative environment with the Sales Team and other departments within

the restaurant

o Maintain a calm, even-tempered, customer-focused demeanor

o Understand processes and the ability to find information quickly

o Ability to work for and lean into a start-up mentality

Key Qualifications:

· 2+ years previous sales experience in hospitality, restaurant or entertainment venue

focus on event sales

· Ability to work in a fast-paced environment

· Excellent self-accountability for high personal standards of conduct and professionalism

· Ability to communicate effectively with guests, return guests, co-workers and management

· Flexible in approach; can readily adapt to business and team needs and changes

· Process oriented, highly organized, fast and accurate and able to work under pressure

· Excellent interpersonal and people skills as well as verbal and written communication skills

· Excellent computer skills and ability to learn new software programs

· Ability to multi-task and problem-solve

· Capable of managing multiple projects/programs simultaneously

· Ability to work evenings, weekends and holidays

Bachelor’s Degree in Sales/Marketing or Business, preferred’

Job Type:

Full-time

Pay:

$35,000 +Commission

Chicken N Pickle

Chicken N Pickle, the hottest entertainment concept in town, is looking for a Sales Account Manager. Our brand is that of a rambunctious, multi-generational family that works hard and plays even harder. We are driven to provide our employees with a supportive, meaningful work environment by bringing all voices to the table and providing opportunities for mentorship with career growth. We are looking for individuals to help grow our concept.

As a Sales Account Manager, you’ll build strong community partnerships, network, and strategize with our guests on building a lasting experience at Chicken N Pickle. As a successful Sales Account Manager, you will have the following experiences: account management, business development, market research, sales prospecting, public relations, customer relationship management, event planning coordination, logistics oversight, revenue management along with expert communication skills. If you are a current B2B Sales Leader capable of showing others the influence and finesse of sales and love the opportunity to create an awesome guest experience, we’d love to hear from you!

Responsibilities….

• Embody Chicken N Pickle’s core values: Authenticity, Community, Connection, Integrity and Quality
• Demonstrates and supports a culture of diversity, equity and inclusion
• Proactively engages in outbound sales activity and networking in the community to established business development standards for the venue to grow sales revenues for private events
• Market research to devise strategies to generate and develop new business by knowing the local businesses, chambers and associations
• Work with the top businesses in the market to foster client relationships through ongoing communication with contacts ensuring repeat business, referrals and to grow accounts
• Work with Chambers, Sports Commissions, Convention Centers, etc. to find new opportunities
• Strategically negotiate to close event sales inclusive of creating estimates, proposals, upselling, site tours, food tastings, meetings, lunches, etc.
• Contribute to the overall sales team goals by meeting and exceeding personal quotas
• Utilize and create reports and dashboards to ensure personal and department Key Performance Indicators (KPI’s) are being met or exceeded
• Perform revenue forecasts and win/loss analysis to measure against quotas
• Manage customer relationships for all key accounts
• Manage all leads with a sense of urgency, accuracy and professionalism
• Create, manage and confirm event bookings within CRM system including the documentation of all prospect and event client communication with great attention to detail
• Act as a point of contact to key accounts as they arrive for their events
• Monitor, track and follow up on leads along tentative bookings
• Call upon contacts to see what went well and what could be improved
• Foster client relationships through ongoing communication to ensure repeat business or referrals
• Collaborate on creating sales campaigns focused on continuing to build and nurture relationships that will drive repeat sales
• Aid in maintaining approved vendor list for a variety of needs to ensure successful private and property wide events
• Market property wide themed events to clients to get them on property to experience Chicken N Pickle
• Maintain focus on location and company strategic goals
• Ensure the team is booking space on the property within the documented guidelines
• Friendly, positive, outgoing personality who relates well and gets along with people

Communication:

• Communicate with the Event Hostess and Event Manager on event details, changes/updates to allow for a successful event execution by Operations and the Culinary Team
• Maintain and ensure the BEOs have all the required information
• Attendance in BEO/Operations meetings along with other meetings

Character Traits:

• Manage an independent work schedule with integrity and as expected
• Eager to learn new sales skills
• Contribute to a collaborative environment with the Sales Team and other departments within the restaurant
• Maintain a calm, even-tempered, customer-focused demeanor
• Understand processes and the ability to find information quickly
• Ability to work for and lean into a start-up mentality

Key Qualifications….

• 5+ years previous sales experience in hospitality, restaurant or entertainment venue focus on event sales, preferred
• Strong consultative sales experience
• Ability to work in a fast-paced and fluid environment
• Excellent self-accountability for high personal standards of conduct and professionalism
• Ability to communicate effectively with guests, return guests, co-workers and management
• Flexible in approach; can readily adapt to business and team needs and changes
• Excellent interpersonal and people skills as well as verbal and written communication skills
• Excellent computer skills and ability to learn new software programs
• Ability to work evenings, weekends and holidays and in the restaurant on an as-needed basis
• Ability to travel and meet face-to-face with potential and existing guests
• Bachelor’s Degree in Sales/Marketing or Business, preferred

Chicken N Pickle