Open Jobs:
Compensation Range – $70,000 to $85,000 BOE
Imagine your ideal job. Now add bowling, arcade games, amazing parties, and the kind of food most people dream about at their desks. Our General Managers help bring this vision to life every day for guests of their centers—and have a great time doing so. The General Manager role is an active one where you’re on your feet, coordinating multiple team members, and problem-solving in real time.
Our General Managers oversee all aspects of how their centers operate, from entertainment to food & beverage to the property and its equipment as a whole. Through it all, our General Managers work hard to cultivate an exceptional team environment so that all staff members can perform at a consistently high level. Make no mistake: this is definitely NOT your typical desk job (spoiler alert: it’s way better).
ESSENTIAL DUTIES: Get a glimpse of all you’ll experience as a General Manager
GENERATE & MONITOR CENTER REVENUE
- Help develop financial operational plans/budgets and monitor their performance to achieve your center’s financial goals. Review and control labor costs and other expenses.
BE AN OPERATIONAL PRO
- Floor management is the name of the game; manage the day-to-day operations of your center, scheduling, planning, and organizing and communicating effectively with your team.
TRAIN YOUR TEAM
- Supervise and direct regular training for all staff members and ensure their proficiency in guest service, food & beverage operations, loss prevention, and our company operating standards; supervise direct reports which may include: Assistant General Managers, Facility Managers, Kitchen Managers, and Event Managers.
REVIEW CENTER PERFORMANCE
- Manage multiple departments efficiently and conduct regular meetings with your management team to review performance and offer direction; review profit & loss statements weekly/monthly and adjust your action plan accordingly
RALLY THE TROOPS
- Help keep morale high for your team and address any center-level HR or loss prevention issues as they arise
MAKE GUESTS PRIORTY #1
- Achieve and maintain overall guest service goals; ensure that customer complaints are resolved appropriately and that our guests are completely satisfied
REMAIN FLEXIBLE
- An ability to work varying shifts, from weekends to holidays, in addition to extended workdays as needed by your center
WHO YOU ARE
As one of our General Managers, you’re a customer service pro who knows what it’s like to work in a fast-paced environment and who thrives amid that energy. You’re highly attuned to the guest experience, accountable for your performance (and that of the teams you’ll manage), and are a strong team player across the board. You’re also an extraordinary problem-solver and trouble-shooter, and have at least a few years of management experience under your belt.
DESIRED SKILLS: Check out the desired skills below and see if you have what it takes to join our world-class team
- 5+ Years of Management Experience
- Bachelor’s Degree
- Basic business math, accounting skills, and strong analytical/decision-making skills
- Strong Team Player
- Exceptional “People Developer”
- Customer Service Pro
- Knowledge of POS register systems
- Solid Communication Skills
THE BOWLERO CORP TEAM
Bowlero. Bowlmor Lanes. AMF. Our family of brands features the best in bowling entertainment and events at 300 striking locations nationwide. And now, with the PBA (Professional Bowlers Association), we’re bringing bowling to the world. We’re committed to diversity, dedicated to our guests, and devoted to making the work-life experience a joy for one another. Because when work is this much fun, it doesn’t feel like work at all. Join our team of over 8,000 associates, and discover what it means to live the #BowledLife.
BENEFITS
- Medical insurance
- Dental insurance
- Vision Insurance
- Life Insurance
- 401K program
- Employee Stock program
- Referral program
- 2 weeks acrrued Paid Time Off (PTO) each year
- 4 Paid Holidays each year
- Comprehensive Paid Training program
- Career Advancement Opportunities
#LI-EE1
Bowlero Corporation
Imagine your ideal job. Now add bowling. And arcade games. And parties every day of the week. This isn’t any ordinary office; it’s the beginning of a bowled new career as a Senior Event Sales Manager at Bowlero Corp.
Are you great at making (and keeping) friends? Then you may be perfect for this job. The Senior Event Sales Manager role revolves around client management and event execution. Your mission: to turn mere inquiries into booked events that’ll impress everyone under the sun (or at least within your territory). Along the way, you’ll conduct site visits, entertain potential clients, and coordinate with our Operations Team to ensure that events are executed with world-class precision. You’ll be more than a salesperson; you’ll be an experience-maker. You up for the task? We thought so…
Essential Duties: Get a glimpse of all you’ll experience as a Senior Event Sales Manager
BE AN EVENT SALES MAGICIAN
· Respond to all event inquiries (that’s a given) and turn those inquiries into booked events
HIT THOSE NUMBERS
· Meet (nay, exceed) your individual monthly sales goals on a consistent basis
SELL THE EXPERIENCE
· Learn the features and benefits of our distinctive properties and event packages—and relay them effectively to your guests/clients
BE AN MVP TO YOUR DOS
· Work closely with your Director of Sales to prepare for trade shows, sales missions, and promotional events
MAKE NEW BUSINESS YOUR BUSINESS
· Proactively manage your accounts, seeking out and identifying new clients
GUIDE THE GUEST
· Be there for your clients, planning their events, coordinating the details, and actively managing the client relationship both during and after the event
REMAIN FLEXIBLE
- Be available to work and travel nights, weekends, and holidays to help coordinate and promote events onsite, handle any last-minute requests, and make sure events take place as contracted
WHO YOU ARE
You’re a stellar sales professional with years of experience and a knack for owning and solving problems. Your commitment to guest service and your interpersonal skills are on point and combine to turn ordinary events into epic celebrations that everyone will be talking about long after the party’s over.
DESIRED SKILLS: Check out the desired skills below and see if you have what it takes to join our team
- 3+ Years in Event Sales
Bachelor’s degree
- Bilingual (preferred)
- (preferably in Marketing, Advertising, Communications or Hospitality)
Exceptional verbal and written communication skills
- (because to sell the experience, you have to be able to communicate it—effectively)
- Problem-solving skills a total plus
- Hospitality experience a plus
THE BOWLERO CORP TEAM
Bowlero. Bowlmor Lanes. AMF. Our family of brands features the best in bowling entertainment and events at 300 striking locations nationwide. And now, with the PBA (Professional Bowlers Association), we’re bringing bowling to the world. We’re committed to diversity, dedicated to our guests, and devoted to making the work-life experience a joy for one another. Because when work is this much fun, it doesn’t feel like work at all. Join our team of over 8,000 associates, and discover what it means to live the #BowledLife.
Bowlero Corporation
SUMMARY: As a Senior Event Sales Manager, you not only sell the experience, you seek to improve upon it. You will turn inquiries into booked events and help refine and define the company’s experience by conducting site visits, entertaining potential clients, and coordinating with the Operations Team to ensure our guests’ events are executed with world-class precision.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Primary duties and responsibilities include, but are not limited to the following.
- Respond to all event inquiries and convert inquiries into booked events and consistently meet or exceed individual monthly sales goal.
- Understands and communicates the features and benefits of the company’s distinctive properties and event packages.
- Works closely with the Director of Sales to prepare for trade shows, sales missions, and promotional events.
- Seeks out and identify opportunities for proactive account management.
- Work with clients to plan and coordinate details of events and manage relationship with clients throughout the event planning process and beyond.
- Must have the flexibility to work and travel nights, weekends and holidays to coordinate events and promotions to assist with facilitating events onsite, handles last minute requests and changes, and ensures group events take place as contracted.
- Other duties may be assigned.
SUPERVISORY RESPONSIBILITIES: n/a
QUALIFICATIONS: Senior Event Sales Manager possess a highly developed sense of customer service and interpersonal skills including high integrity, respect for all individuals (customers, vendors, and employees), solid communication skills, strong critical and analytical thinking skills, and appreciation of diversity (thought, ethnic, gender, etc.).
Senior Event Sales Manager must be a strong team player and people developer, possess a high level of profit and loss capability, and sales and marketing skills and abilities.
- AND/OR EXPERIENCE:
- Experience—at least 3 years in an Event Sales role
- A bachelor’s degree (preferably in Marketing, Advertising, Communications, Hospitality)
- Excellent verbal and written communication skills
- An ability to own and resolve problems
- Hospitality experience—great if you have it (not a deal-breaker if you don’t)
WORK ENVIRONMENT /PHYSICAL DEMANDS: This position is fully remote.
Bowlero Corporation