Position Summary
As a Team Member of the Hotel Operations team, the Hotel Manager is an Ambassador, and takes personal ownership to ensure all of their actions are in the best interest of the enterprise.
Oversees and supervises the operational activities of the hotel operations’ divisions to ensure efficiency and high standards of service. Assists in forecasting, budgeting room revenue and room inventory, including hiring and training employees. Ensures that all guest-related issues are resolved in a manner consistent with organizational standards.
Job Functions
Essential Functions
- Oversees and supervises the daily hotel operations, to ensure services and amenities provided follow AAA Four Diamond standards.
- Monitors the check-in/check-out process, ensuring that all hotel standards are followed. Anticipates critical situations and assists when necessary to maintain efficient hotel operations.
- Oversees blocking of rooms and coordinates activities for all groups, entertainment, special events and casino blockings.
- Oversees the hotel departments including the Valet department.
- Handles all Guest issues and complaints.
- Works directly with Front Office and Housekeeping management to ensure departments are running smoothly, assists with any Team Member issues, and constantly monitors all departments’ productivity.
- Conducts monthly departmental staff meetings to provide updates and foster communication.
- Responsible for staff scheduling in accordance with established guidelines and labor forecasts.
- Completes Team Member performance reviews.
- Monitors Team Members’ performance, ensuring all internal control procedures are carried out to departmental standards. Communicates with Director of Hotel Operations on issues that may need further corrective counseling action.
Non-essential Functions
- Controls room inventory, ensuring continuity between all online and property-based inventory systems.
- Manages the online reservation and revenue management systems. Updates staff on rates, promotions and packages.
- Works with Executive Hosts to block room assignments for players and ensures that any special accommodations for the Guests are met.
- Performs other functions as assigned.
Knowledge, Skills, and Abilities
Knowledge
- Basic understanding of how email works
- Familiarity with a variety of Property Management Systems.
- Familiarity with yield management and cost controls.
- Basic skills in hospitality software such as Hotsos, Opera, Infor, and/or other hotel and housekeeping tracking systems.
Skills
- Proficient in Windows 10, Microsoft Office, and some Mac OS.
- Strong budget, accounting and forecasting skills.
- Strong customer service and troubleshooting skills.
- Strong listening and communication skills.
Abilities
- Exhibit sound & accurate judgment while resolving issues
- Ability to effectively communicate technical information, both verbal and written, to a wide range of audiences
- Communicate effectively, both orally and in writing, with guests, management and co-workers to their understanding.
- Adapt quickly to change
- Establish and maintain effective working relationships with those encountered during the course of work
- Maintain documentation for procedures, processes and inventory management
- Ability to plan mid-level complexity projects
- Provide on-call service during off hours, evenings, weekends, and holidays, as needed
- Ability to accurately compute mathematical calculations.
- Ability to operate various office equipment
- Ability to clear all necessary background checks, obtain and maintain a gaming license from Gaming Commission
Qualifications
Minimum requirements:
- Experience: 5 years as a Front Desk or Housekeeping Manager.
- Education: high school diploma or equivalent
- 3 years of experience working in both Windows and Mac environment
Preferred qualifications:
- Experience: 6+ years
- Education: Hospitality degree from an accredited institution
- Additional industry certifications or degrees.
iNtegrity+
Related jobs:
Studio Assistant for Creative Projects
Looking for a detail-oriented and organized Studio Assistant to support a dynamic creative team. This is an excellent opportunity to be part of exciting, high-profile projects and gain valuable industry experience.
Responsibilities
- Assist in day-to-day studio operations, including scheduling and organization.
- Maintain studio equipment and ensure all tools are ready for use.
- Support team members during creative sessions and project execution.
- Handle administrative tasks such as coordinating meetings and maintaining files.
- Foster a positive and efficient work environment.
Requirements
- Strong organizational skills and attention to detail.
- Ability to multitask and prioritize in a fast-paced environment.
- Excellent communication and interpersonal skills.
- Familiarity with creative processes and studio operations is a plus.
Compensation
- Competitive pay and potential growth opportunities within the team.
- Chance to work closely with industry professionals on innovative projects.
Designers for Creative Projects
Seeking innovative and skilled Designers to join a dynamic team working on cutting-edge creative projects. This is your chance to bring bold ideas to life and shape unique visual narratives in a collaborative environment.
Responsibilities
- Develop creative concepts and designs for a variety of high-profile projects.
- Collaborate with architects, engineers, and project leads to execute cohesive visions.
- Produce sketches, layouts, and final designs that align with project goals.
- Stay up-to-date on industry trends and integrate fresh ideas into projects.
Requirements
- Proven experience in design with a strong, diverse portfolio.
- Expertise in design software such as Adobe Creative Suite or equivalent tools.
- Ability to think creatively and deliver visually stunning results.
- Strong attention to detail and excellent communication skills.
Compensation
- Competitive pay based on skills and project contributions.
- Opportunity to work on influential, creative projects with a collaborative team.
Architects for Innovative Design Team
Seeking talented and visionary Architects to join a groundbreaking team working on high-profile creative projects. This is an opportunity to bring bold ideas to life in a collaborative and forward-thinking environment.
Responsibilities
- Design and develop architectural concepts for innovative projects.
- Collaborate with designers and project leads to execute creative visions.
- Prepare detailed drawings, plans, and models using industry-standard tools.
- Ensure designs align with project requirements, timelines, and regulations.
Requirements
- Proven experience in architecture with a strong portfolio of creative work.
- Proficiency in CAD software and architectural design tools.
- Strong understanding of design principles and construction processes.
- Ability to think critically and bring unique solutions to complex challenges.
Compensation
- Competitive pay based on experience and project contributions.
- Opportunity to work on impactful, innovative projects.
AI Engineers Wanted for Innovative Creative Projects
Join an elite creative team as an AI Engineer, contributing to cutting-edge projects across art, technology, and design. This role is perfect for AI specialists passionate about merging innovation with creativity.
Job Responsibilities
- Design and implement AI-driven solutions for creative and technical challenges.
- Collaborate with a multidisciplinary team, including designers, architects, and editors.
- Optimize algorithms for efficiency and scalability across various platforms.
- Stay updated on AI trends to implement innovative technologies into projects.
Requirements
- Strong background in AI development, machine learning, and programming.
- Experience in developing AI systems for creative applications is a plus.
- Excellent problem-solving and teamwork skills.
- Must provide a portfolio and CV showcasing past projects and achievements.
Compensation
- Competitive salary and opportunities to work on groundbreaking projects.
- Collaborate with industry leaders in an inspiring environment.
- Potential for long-term career growth in an innovative team.
Assistant Needed for Event in Miami
An exciting opportunity is available for a reliable assistant to support an event in Miami, FL. This is a one-day role, offering a chance to gain hands-on experience in a professional environment.
Job Responsibilities:
- Provide general assistance during the event.
- Support event coordinators and ensure smooth operations.
- Perform assigned tasks efficiently and professionally.
Requirements:
- Dependable and organized individual.
- Comfortable working in a fast-paced event setting.
- Ability to follow instructions and adapt to on-the-spot changes.
Compensation:
- $18/hour for the event.
- Gain valuable experience in event support.
- Work with a professional team in a dynamic environment.
Lower & Mid Hudson Valley Film Crew Jobs
We’re seeking skilled, passionate local talent for a heartfelt short film production. This SAG project tells a touching story of female friendship, loss, and the power of a home-cooked meal. It’s a 3-day shoot requiring dedicated professionals ready to contribute their expertise.
Job Responsibilities:
- Collaborate effectively to bring a compelling story to life.
- Deliver high-quality work within your specialized role.
- Maintain professionalism and adaptability on set.
Requirements:
- Experience in your field with a strong work ethic.
- Availability for the entire 3-day shoot.
- Based in or willing to work in the Lower & Mid Hudson Valley region.
Compensation:
- Competitive pay based on role.
- Opportunity to work on an SAG production.
- Gain valuable experience and expand your network in the film industry.
Social Media Internship Opportunity
We are seeking a passionate and creative individual to join our team as a social media intern. This is a fantastic opportunity to gain hands-on experience in social and digital content creation while working with an innovative brand.
Job Responsibilities:
- Assist in managing and creating content for various social media platforms.
- Collaborate with the team to develop engaging social media campaigns.
- Monitor analytics to measure engagement and provide insights for optimization.
- Stay updated on current social media trends to ensure relevance and innovation.
Requirements:
- Strong interest in social media and digital marketing.
- Creativity and an eye for detail.
- Excellent written and verbal communication skills.
- Ability to work independently and collaboratively in a fast-paced environment.
Compensation:
- Gain valuable industry experience in a professional setting.
- Opportunity to build your portfolio and develop your skills.
Studio Head – Rushing Tap Studios
Job Description:
Rushing Tap Studios is seeking a Studio Head to lead all operations within the studio facility. This leadership role requires a dynamic individual with strong facility management and project management skills. The Studio Head will oversee multiple projects, allocate resources effectively, and manage external vendors and personnel for various productions. This is an exciting opportunity to play a key role in a fast-paced, creative environment while driving new business and ensuring the facility operates at peak performance.
Job Responsibilities:
- Lead the studio’s operations and team.
- Oversee day-to-day management of the studio facility and ongoing projects.
- Ensure the studios and related spaces are maintained in excellent condition for rental purposes.
- Manage bookings of studio spaces and equipment using studio software.
- Prepare quotations, timelines, and budgets for both studio-based and field projects.
- Promote the studio facility to attract new customers.
- Provide regular reports on studio activities.
- Build and retain client relationships, ensuring the studio grows its customer base.
Job Requirements:
- Proficient in computer usage and relevant software.
- Minimum of a few years of experience in facility management or a similar role.
- Strong organizational and time-management skills.
- A creative thinker with innovative problem-solving abilities.
- Exceptional interpersonal and communication skills.
Casting Call: Gaffer and Editor Needed for Major MLS Event in Miami
Job Description:
A major MLS event is seeking experienced crew members, specifically a gaffer and editor, for two days of work in Miami, FL. This exciting project requires professionals with reliable transportation.
Job Responsibilities:
- Gaffer: Handle lighting setups and ensure optimal visual quality during the shoot.
- Editor: Edit footage to produce high-quality final deliverables.
- Collaborate with the production team to maintain a smooth workflow.
Requirements:
- Proven experience as a gaffer or editor in professional productions.
- Reliable transportation to the Miami location.
- Submit full name, phone number, email, location, portfolio or website, and desired rate.
Compensation:
- Competitive pay based on experience and position.