4 Corner Resources is currently looking for a Reservation Coordinator to work for one of our clients in the hospitality industry! The ideal candidate has a high level of professionalism, with 2+ years of experience in reservations and a bachelor’s degree. This candidate would be responsible for confirming reservations, processing payments, and handling reservation resolutions.
Reservation Coordinator Responsibilities:
- Provide accurate responses to any customer concerns, via telephone and email.
- One call resolution, for any reservation changes, collections, etc.
- Inform guests about any relocations, resort evacuations, system issues, or cancellations.
- Work cross-functionally with different departments to ensure a smooth transition for any changes to reservations.
- Review historical data about customer complaints, and current cases and identify any trends.
- Any other task assigned.
Reservation Coordinator Requirements:
- 2+ years of experience in tourism, hospitality, entertainment, or travel industry or equivalent customer service experience.
- Proven knowledge of Microsoft Office products and SharePoint.
- High School Diploma or GED required; bachelor’s degree preferred.
- Must be able to work Monday through Sunday from 8:00 AM to 12:00 AM.
- Ability to multitask in a high-paced environment.
- Empathetic listener, with exceptional conflict management skills.
Reservation Coordinator pay rate and details:
- Opportunity to work for an enterprise-level organization.
- Compensation up to $15.00/hour.
- Two weeks of onsite training near I-Drive, then remote.
- Flexible schedule. Ability to work any shifts Monday – Sunday between 8AM-12AM.
- 3-month contract with opportunity for extension and permanency.
4 Corner Resources
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