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Reservation Coordinator

$$$

4 Corner Resources is currently looking for a Reservation Coordinator to work for one of our clients in the hospitality industry! The ideal candidate has a high level of professionalism, with 2+ years of experience in reservations and a bachelor’s degree. This candidate would be responsible for confirming reservations, processing payments, and handling reservation resolutions.

Reservation Coordinator Responsibilities:

  • Provide accurate responses to any customer concerns, via telephone and email.
  • One call resolution, for any reservation changes, collections, etc.
  • Inform guests about any relocations, resort evacuations, system issues, or cancellations.
  • Work cross-functionally with different departments to ensure a smooth transition for any changes to reservations.
  • Review historical data about customer complaints, and current cases and identify any trends.
  • Any other task assigned.

Reservation Coordinator Requirements:

  • 2+ years of experience in tourism, hospitality, entertainment, or travel industry or equivalent customer service experience.
  • Proven knowledge of Microsoft Office products and SharePoint.
  • High School Diploma or GED required; bachelor’s degree preferred.
  • Must be able to work Monday through Sunday from 8:00 AM to 12:00 AM.
  • Ability to multitask in a high-paced environment.
  • Empathetic listener, with exceptional conflict management skills.

Reservation Coordinator pay rate and details:

  • Opportunity to work for an enterprise-level organization.
  • Compensation up to $15.00/hour.
  • Two weeks of onsite training near I-Drive, then remote.
  • Flexible schedule. Ability to work any shifts Monday – Sunday between 8AM-12AM.
  • 3-month contract with opportunity for extension and permanency.

4 Corner Resources

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Expiration date:
01-29-2024

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