4 Corner Resources

4 Corner Resources is currently looking for a Reservation Coordinator to work for one of our clients in the hospitality industry! The ideal candidate has a high level of professionalism, with 2+ years of experience in reservations and a bachelor’s degree. This candidate would be responsible for confirming reservations, processing payments, and handling reservation resolutions.

Reservation Coordinator Responsibilities:

• Provide accurate responses to any customer concerns, via telephone and email.
• One call resolution, for any reservation changes, collections, etc.
• Inform guests about any relocations, resort evacuations, system issues, or cancellations.
• Work cross-functionally with different departments to ensure a smooth transition for any changes to reservations.
• Review historical data about customer complaints, and current cases and identify any trends.
• Any other task assigned.

Reservation Coordinator Requirements:

• 2+ years of experience in tourism, hospitality, entertainment, or travel industry or equivalent customer service experience.
• Proven knowledge of Microsoft Office products and SharePoint.
• High School Diploma or GED required; bachelor’s degree preferred.
• Must be able to work Monday through Sunday from 8:00 AM to 12:00 AM.
• Ability to multitask in a high-paced environment.
• Empathetic listener, with exceptional conflict management skills.

Reservation Coordinator pay rate and details:

• Opportunity to work for an enterprise-level organization.
• Compensation up to $15.00/hour.
• Two weeks of onsite training near I-Drive, then remote.
• Flexible schedule. Ability to work any shifts Monday – Sunday between 8AM-12AM.
• 3-month contract with opportunity for extension and permanency.

4 Corner Resources