Summary:
The Customer Service Assistant (Part-time), reporting directly to the Customer Service Manager in the Brookfield location, will provide general administrative support to all functions within the organization.
This position will be Part-time, and the hours will be Monday-Friday, 9am to 3pm.
Essential Duties and Responsibilities:
- Monitor and manage conference room calendars for availability.
- Support customer service team with daily scanning and linking of department documents with P21 software.
- Answer and screen all calls to distribute appropriately.
- Provide administrative support to Office and Shop as needed.
- Assist with coordinating internal and external events.
- Assist with department projects and running reports within Excel and analyzing the data.
- Responsible for answering incoming calls to the branch.
- Other duties as assigned; willing to assist within other departments.
Education/Skills/Experience
Required:
- HS Diploma or equivalent.
- Strong Proficiency in the use of Microsoft Office Suite: Word, Excel, PowerPoint, SharePoint & Outlook.
- Ability to concurrently prioritize multiple projects.
- Must be self-motivated.
- Excellent interpersonal skills.
Preferred:
- 3 years of general office experience.
- ERP experience. Epicor/Prophet21 is a plus.
Physical Requirements:
- To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. Reasonable accommodation may be made to enable qualified individuals with a covered disability to perform the essential functions of the position as long as undue hardship is not imposed.
Anderson Process is an Equal Opportunity Employer
Anderson Process
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