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Anderson Process

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Summary:

The Customer Service Assistant (Part-time), reporting directly to the Customer Service Manager in the Brookfield location, will provide general administrative support to all functions within the organization.

This position will be Part-time, and the hours will be Monday-Friday, 9am to 3pm.

Essential Duties and Responsibilities:

  • Monitor and manage conference room calendars for availability.
  • Support customer service team with daily scanning and linking of department documents with P21 software.
  • Answer and screen all calls to distribute appropriately.
  • Provide administrative support to Office and Shop as needed.
  • Assist with coordinating internal and external events.
  • Assist with department projects and running reports within Excel and analyzing the data.
  • Responsible for answering incoming calls to the branch.
  • Other duties as assigned; willing to assist within other departments.

Education/Skills/Experience

Required:

  • HS Diploma or equivalent.
  • Strong Proficiency in the use of Microsoft Office Suite: Word, Excel, PowerPoint, SharePoint & Outlook.
  • Ability to concurrently prioritize multiple projects.
  • Must be self-motivated.
  • Excellent interpersonal skills.

Preferred:

  • 3 years of general office experience.
  • ERP experience. Epicor/Prophet21 is a plus.

Physical Requirements:

  • To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. Reasonable accommodation may be made to enable qualified individuals with a covered disability to perform the essential functions of the position as long as undue hardship is not imposed.

Anderson Process is an Equal Opportunity Employer

Anderson Process

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