What’s the job?
Fiverr Pro is looking for a B2B Customer Success Manager who will drive retention and growth among our most valuable customers by understanding their business needs and helping them succeed. The potential candidate will be responsible for developing long-term relationships with a portfolio of assigned customers, facilitating growth while serving valuable insights across the organization.
Fiverr Pro is a premium service within the Fiverr marketplace that connects clients with highly skilled freelancers who have undergone a rigorous vetting process. It offers access to top-tier talent and provides an elevated experience for clients who require exceptional expertise and results for their projects. It also offers a number of benefits for both businesses and freelancers, including a dedicated Business Success Account Manager and enhanced collaboration tools
Check us out at https://pro.fiverr.com/
The ideal candidate is a natural relationship builder with a genuine passion for the success of their customers. The candidate should be a proactive problem solver with impressive communication and presentation abilities.
What am I going to do?
- Build and maintain strong, long-lasting customer relationships
- Own the relationship of top Fiverr Business accounts, increasing the retention and growth of Fiverr’s most valuable buyers
- Identify buyers with high growth potential, enlisting them into high touch programs
- Identify business opportunities with buyers to improve retention
- Participate in high-touch initiatives in cooperation of testing with our Product teams
- Assist in the creation of internal and external presentations
- Represent the voice of the customer to provide feedback and insights via high touch relationships into core product and marketing processes
- Be a trusted partner for the customer on use-case and product functionality
- Collaborate closely with global team members
- Consulting, matchmaking and project management with relevant buyers
- Onboarding high value customers with a full demo
- Assist with high severity requests or issue escalations as needed.
- Communicate clearly the progress of quarterly initiatives to internal and external stakeholders.
What are the qualifications?
- 2+ years of experience in Management Consulting, Customer Success, Account Management, Business Development, or another client-facing role
- Must have B2B Enterprise experience
- Experience working with and optimizing customer KPIs
- Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level.
- Experience in delivering customer-focused solutions based on customer needs.
- Ability to create structure in ambiguous situations
- Excellent verbal and written communication skills.
- Passion for technology and the Gig Economy
- Driven, self-motivated, enthusiastic and with a bias for action
- Strong analytical skills, with the ability to translate data into insights.
- Experience with Salesforce and G suite, particularly Sheets and Slides, is preferred
Fiverr
Related jobs:
Job Description
A documentary series is seeking a local sound engineer for a full-day shoot during an indie production tied to Essence Fest. The series highlights the journey of four men navigating the high-stakes world of music promotion, showcasing the raw highs, lows, and behind-the-scenes moments with some of the industry’s top artists. The content will be both emotionally resonant and technically engaging, requiring strong sound capture for intimate and dynamic scenes.
Job Responsibilities
-
Provide professional on-location audio recording for full-day shoot
-
Capture clean, balanced sound across multiple speakers in varied environments
-
Set up and manage multiple microphones (lav and boom) for interviews and b-roll
-
Collaborate with directors and producers to ensure optimal audio quality
-
Troubleshoot audio issues in real-time during the shoot
Requirements
-
Must be based in or able to work locally in New Orleans
-
Own equipment required: boom mic, minimum 4 lavalier mics, mixer, recorder
-
Prior experience with documentary or reality-style production preferred
-
Strong communication and teamwork skills
-
Punctual and prepared for a full 9am call time
Compensation
-
$600 for a full-day shoot
-
Independent contract opportunity with potential for future collaborations
Model Recruiters for Fashion and Talent Agency
Job Description
A top-tier modeling agency is now hiring motivated Model Recruiters to scout new talent and connect with aspiring models in the Atlanta market and beyond. This is a remote-friendly, commission-based opportunity ideal for self-starters who are passionate about fashion, talent development, and building strong networks in the entertainment industry. If you’re looking for flexibility and income potential while expanding your footprint in the modeling world, this role is for you.
Job Responsibilities
- Identify and recruit potential modeling talent through online platforms and personal networks
- Build and maintain a pipeline of qualified candidates for agency representation
- Conduct initial outreach and guide talent through the application process
- Attend weekly calls and monthly virtual meetings for team updates and support
- Stay informed on trends in the modeling and entertainment industries
Requirements
- Must be 18 or older
- Familiarity with the fashion or modeling industry preferred
- Self-driven, organized, and results-oriented
- Smartphone and/or computer required for daily communication
- Able to work independently with minimal supervision
Compensation
- Commission-based pay structure with unlimited earning potential
- 90% remote flexibility
- Access to an established network within the Atlanta modeling market
- Ongoing mentorship and brand-building opportunities