Company Profile
78 years and countless innovations later, JCB has grown to become one of the largest heavy equipment manufacturers in the world, providing a wide range of products across the construction, agricultural, compaction, industrial and waste & recycling industries and our people are at the heart of our business.
As a family owned business we answer to our customers, not a group of shareholders. That freedom allows us to concentrate on developing the latest technologies and incorporating them into our equipment. We focus on what our customer needs on the jobsite – a machine that holds up in the toughest environment and increases their productivity.
At JCB, we stand behind our products – and our name.
Position Summary
This role is an opportunity to lead JCB’s North American customer service team, helping dealers and customers across the Americas increase their machine uptime and productivity.
As part of JCB’s aftermarket team you will work closely with customers, suppliers, JCB dealers, technical publication authors and our global parts operation to provide parts identification and ordering support to the network of JCB dealers and key customer accounts. You will get to train new team members and mentor the existing team to reach their potential.
Reporting to the General Manager – Aftermarket. This role is based in Savannah, GA.
What you will be able to do
- Set team goals and work with a motivated team to achieve them.
- Deliver strategic projects to improve customer experience or team efficiency.
- Conduct practical problem solving on the global parts operation.
- Collaborate with leadership on business strategy and performance reviews.
- Build relationships with dealers and customers to improve understanding of their business and improve customer service.
- Learn how an equipment dealer operates and how the parts department contributes to overall business success.
- Maintain a database of customers and dealers with key contact information.
- Work with system developers deliver operating improvements.
- Proactively monitor market demand and seek to provide support before requested.
- Communicate with key customers on current business performance and account status.
- Set & deliver department performance metrics.
- Monitor team performance and proactively plan training and development opportunities for the team and individuals.
- Work in partnership with a global parts team to align availability with market demand.
- Implement measures to reduce the environmental impact and improve the sustainability of the business.
- Lead and develop a team of existing people to reach their potential, while strategically adding to the team where required with new talent.
Requirements for the position
- Must pass any drug screens, background checks and any pre-employments tests as applicable.
- 3+ years of experience providing customer service, leading a team and delivering performance to objectives.
- Bachelor’s degree in business or related field.
- Strong communications skills across multiple media. Including presentation skills to large groups, customers and a range of seniority within a company.
- Demonstrated organizational skills and the ability to manage and prioritize multiple tasks.
- Enthusiastic approach to challenges with history of exercising a growth mindset.
- Motivated and independently driven, ability to lead own direction and that of a multifunctional team.
- Able to demonstrate innovative approach, not afraid to challenge the current state.
- Knowledge of SAP & Salesforce preferred (or similar ERP and CRM systems).
What you will receive in return
- As part of the JCB family you will receive a comprehensive benefits package
- Competitive salary, PTO allowance, retirement plans and much more.
- Supported personal development with technical and professional training.
- A career in a global business, with growth potential within North America and around the world.
Job Conditions & Physical Requirements
- Both office environment and occasionally manufacturing/warehouse environment.
- Travel to dealer, customer and supplier locations as required (<10%)
JCB is an equal employment opportunities (EEO) employer in accordance with applicable federal, state and local laws. JCB complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.
JCB North America
Related jobs:
Job Description
A film production team is seeking Production Assistants for a one-day union shoot in Peekskill, New York. This is a great opportunity for individuals looking to gain hands-on experience on set and work closely with a professional film crew. The selected candidates will assist in various on-set operations and contribute to the smooth running of the production.
Job Responsibilities
-
Support the production team during filming.
-
Assist with setup, organization, and coordination on set.
-
Perform general production duties as assigned.
-
Maintain a positive, professional attitude while working with cast and crew.
-
Follow directions efficiently in a fast-paced environment.
Requirements
-
Must be available for the one-day shoot in Peekskill, NY.
-
Prior production experience preferred but not required.
-
Must be punctual, reliable, and professional.
-
Ability to work well under direction and as part of a team.
Compensation
-
Paid opportunity (Union rate)
Job Description
A dynamic film production is seeking experienced and motivated crew members to join the team. This is an excellent opportunity to gain hands-on experience and contribute to a professional production with Barrington Marson Productions.
We are currently hiring for paid positions, and applicants must be flexible with pay. Ideal candidates are passionate about filmmaking, work well under pressure, and thrive in a collaborative environment.
Available Positions
-
Gaffer – Responsible for designing and executing the lighting plan in collaboration with the Director of Photography.
-
First Assistant Director – Oversees the shooting schedule, manages the set, and ensures smooth coordination between departments.
-
Script Supervisor – Maintains script continuity, tracks daily progress, and ensures consistency across scenes.
Job Responsibilities
-
Collaborate with the production team to meet creative and technical goals.
-
Maintain professionalism, punctuality, and attention to detail on set.
-
Communicate effectively with the director and crew to ensure smooth production operations.
-
Execute assigned duties according to industry standards and safety guidelines.
Requirements
-
Previous experience in film or television production preferred.
-
Strong understanding of on-set procedures and communication.
-
Must be adaptable, reliable, and organized.
-
Willingness to work flexible hours based on production needs.
Compensation Details
-
Paid Positions
-
Flexible Pay (rates discussed based on experience and availability)
This is a great opportunity to work with a creative team and gain valuable credits in professional filmmaking.
Job Description:
Casting directors are seeking passionate and creative crew members for a series of short film reel projects in Austin, TX. This is an excellent opportunity for emerging filmmakers and production talent to gain hands-on experience, build credits, and collaborate with directors on professional-grade projects. Final films will be showcased publicly upon completion, offering valuable exposure for participants.
Job Responsibilities:
-
Collaborate with directors and production teams to bring short film projects to life
-
Assist in key departments such as cinematography, sound, lighting, art direction, and editing
-
Support day-of production needs, setup, and coordination
-
Contribute creatively and professionally to the overall success of each project
Requirements:
-
Open to cinematographers, sound designers, lighting crew, editors, art department members, and production assistants
-
Must be reliable, collaborative, and enthusiastic about filmmaking
-
Based in Austin, TX or able to self-report to set
-
Open to working on short, single-day shoots
-
Ideal for students, emerging filmmakers, and those building their reel
Compensation:
-
Unpaid volunteer positions
Crew Call for Lioness Season 3
Job Description
The hit Paramount+ series Lioness is gearing up for Season 3 and is now hiring crew members. This is an exciting opportunity to join a major television production and contribute to a high-profile project. Multiple crew positions, including Production Assistants, are available.
Job Responsibilities
-
Support production team on set during filming
-
Assist with daily tasks and logistics to ensure smooth operations
-
Work collaboratively with cast, crew, and department heads
-
Maintain professionalism and flexibility in a fast-paced production environment
Requirements
-
Must have a valid Texas driver’s license
-
Must have a personal vehicle for reliable transportation
-
Previous experience on professional productions is a plus
-
Strong organizational and communication skills
Compensation
-
Paid positions, compensation details provided upon booking
Model Recruiters for Fashion and Talent Agency
Job Description
A top-tier modeling agency is now hiring motivated Model Recruiters to scout new talent and connect with aspiring models in the Atlanta market and beyond. This is a remote-friendly, commission-based opportunity ideal for self-starters who are passionate about fashion, talent development, and building strong networks in the entertainment industry. If you’re looking for flexibility and income potential while expanding your footprint in the modeling world, this role is for you.
Job Responsibilities
- Identify and recruit potential modeling talent through online platforms and personal networks
- Build and maintain a pipeline of qualified candidates for agency representation
- Conduct initial outreach and guide talent through the application process
- Attend weekly calls and monthly virtual meetings for team updates and support
- Stay informed on trends in the modeling and entertainment industries
Requirements
- Must be 18 or older
- Familiarity with the fashion or modeling industry preferred
- Self-driven, organized, and results-oriented
- Smartphone and/or computer required for daily communication
- Able to work independently with minimal supervision
Compensation
- Commission-based pay structure with unlimited earning potential
- 90% remote flexibility
- Access to an established network within the Atlanta modeling market
- Ongoing mentorship and brand-building opportunities