Senior Technical Product Manager

As a Senior Technical Product Manager for Tools, you will play a pivotal role in shaping our internal tooling strategy and managing key integrations with essential platforms in our Data, Analytics, and martech stack. Your responsibilities will encompass understanding the needs of various business units, collaborating with cross-functional teams, and optimizing the integration of third-party tools to enhance operational efficiency and data accessibility. 

Responsibilities: 

• Internal Tooling Strategy: Develop and execute a comprehensive strategy for enhancing and maintaining our internal tools ecosystem, aligning with company goals and objectives. 
• 3rd Party Integration Management: Lead the evaluation, selection, and integration of 3rd party tools and manage existing tools such as Snowflake, NetSuite, and Braze, ensuring seamless data flow, optimal functionality, and alignment with business processes. 
• Requirement Gathering: Collaborate with internal stakeholders from different departments to gather, document, and prioritize requirements for internal tools and 3rd party integrations. 
• Data System Expertise: Leverage your expertise in data systems to ensure effective data governance, accuracy, and accessibility across integrated platforms. 
• Martech Stack Enhancement: Work closely with the marketing & technology teams to identify opportunities for optimizing and expanding our martech stack through strategic integrations. 
• Cross-Functional Collaboration: Partner with engineering, data analytics, operations, and other relevant teams to define integration specifications, troubleshoot issues, and ensure successful implementation. 
• Vendor Management: Manage relationships with 3rd party vendors, negotiate contracts, and stay updated on product roadmaps to anticipate future enhancements. 
• Product Roadmaps: Develop and communicate roadmaps for internal tools and integration projects, keeping stakeholders informed about progress, milestones, and potential challenges. 
• Performance Monitoring: Monitor the performance of integrated systems, proactively identify areas for improvement, and drive continuous optimization efforts. 
• Team Leadership: Provide guidance and mentorship to junior members of the product management team, fostering a culture of learning and growth. 

Qualifications:  

• Bachelor’s degree in Business, Computer Science, Engineering, or a related field. 
• 3-5+ years of experience in product management, with a proven track record of successfully managing complex internal tools and 3rd party integration projects. 
• Strong understanding of data systems, data modeling, and database technologies, particularly in relation to cloud-based platforms like Snowflake. 
• Familiarity with marketing technology stacks, including experience with customer engagement platforms like Braze. 
• Exceptional project management skills, with the ability to manage multiple priorities and projects simultaneously. 
• Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams and senior leadership. 
• Proven experience in vendor management, contract negotiation, and building strong vendor relationships. 
• Analytical mindset with a data-driven approach to decision-making. 
• Strong problem-solving abilities and a results-oriented mindset. 

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