Creative/Design Director

Job Description
Why iCrossing
We work at the intersection of bright pixels of creativity, sharp use of data points, innovative tech, and cutting-edge digital know how. That’s how we turn brand potential into business performance. And that’s why we stand out.
We believe our biggest asset is our combination of different backgrounds, cultures, and disciplines that come together to form one epic unit. What we do starts with our people.
We are part of the Hearst Corporation, the world’s leading media, entertainment, and content company, which gives us access to the most valuable insights, talent and audiences.
About This Job
We are looking for a next gen creative director who is passionate about solving complex problems in a highly consumer-centric way. An individual with boundless creativity, curiosity and strategic thinking – one who will inspire clients and internal teams with digitally-focused creative insight and vision. This Creative Director will embrace the power of big data, personalization and innovative technology to power our clients’ brands through future-state creativity. They will actively collaborate with multi-disciplinary teams to craft and oversee the quality of global design systems, digital campaigns, and immersive UI design solutions that are unified, differentiated, and beautifully executed.
What You’ll Do

• Collaborate with clients and iCrossing multi-disciplinary teams to establish strategies & customer-centric creative solutions that will deliver business outcomes
• Facilitate ideation and collaboration within teams to identify compelling, intelligent creative solutions for clients and their audiences
• Create brilliant design solutions rooted in consumer data and insights, cultural trends, and the latest digital innovations
• Transform conceptual ideas into tangible digital assets including design systems, digital campaigns, websites, apps, and all forms of immersive experiences across the customer journey
• Empower teams by fostering an iterative, diversified workspace where proposed design solutions can be conceived, improved, redesigned, rejected, and validated
• Utilize design testing to obtain real-time customer feedback that reinforces product value and effectiveness
• Provide creative leadership and compelling strategic storytelling for new business pitches, in partnership with business development and account management teams
• Manage creative teams across various clients and concurrent projects to ensure amazing and consistent product quality
• Present creative work with passion and articulate digital expertise through an in-depth understanding of client needs
• Coordinate with Creative senior leadership to define and execute overall practice processes, methodologies, and design standards
• Integrate innovative digital best-practices and expertise across all iCrossing Creative work
• Help to inspire, evangelize, and grow the iCrossing Creative team/practice
• Assist with scoping, resourcing, mapping, and managing timelines and budgets
• Continuously upskill yourself and train teams on evolutions within the industry

Who You Are

• 10+ years of visual/digital design experience
• Extensive expertise and knowledge of experience design, user experience, creative process, content activations, brand development, digital platforms, & strategic solutioning
• Understanding of mobile, responsive design, accessibility, and Agile methodologies
• Expertise in UI design principles, systems, and tools, along with experience working closely with UX & Technology teams
• Proficient in all the latest design and collaboration tools including Figma, Miro and all Adobe Suite products
• Excel at utilizing data-driven consumer insights to visualize, organize, and illuminate complex concepts and creative solutions
• Excellent communication, presentation, written and verbal communication skills and experience/confidence presenting to executive-level audiences
• Motivation to win and grow new business and help foster organic business growth
• Effective at leading and managing creative teams in a collaborative environment
• An open and willing resource to team members in assessing ideas and developing them to their full potential
• Proactive and efficient time-management skills in order to adhere to deadlines

Our Mission & Values
We believe that each one of us has a role in making iCrossing an energizing and inspiring place to work within these operating principles. We’re proud of our diverse, cross-disciplinary team who share a passion for constant improvement.
Trust x Transparency – We’re built on an open-door culture, where operating with transparency and integrity goes without saying. We hear, respect and value each other’s opinion and input—and know trust is built through actions, not words.
Performance x Accountability – We tackle projects with grit and a hunger for excellence, knowing there’s a “why” for every “what.” We’re partners in growth: for our clients, our business and our people—and we take full responsibility for everything we do.
Collaboration x Celebration – We believe success is fueled by collaboration. We root for those who are relentlessly curious—seeking new & better ways to do, create and build. And we recognize the people who go the extra mile to make it happen.
Benefits
iCrossing offers a range of employee benefits including generous PTO, 11 paid holidays, 401k + company match, full medical/dental/vision coverage, FSA & HSA options, family leave, commuter benefits, and more.
iCrossing