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ASSOCIATE ACCOUNT MANAGER
DEPARTMENT: MANAGEMENT LIABILITY
STATUS: NON-EXEMPT
EMPLOYEE TYPE: FULL TIME
Our not-so-secret sauce.
Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. More than 9,000 of the industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as an Associate Account Manager at Momentous Insurance, A Marsh McLennan Agency.
Momentous Insurance, A Marsh McLennan Agency provides commercial insurance, commercial entertainment, film and tv insurance, employee health & benefits insurance, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 9,000 colleagues and 170 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE: MMC).
A day in the life.
As our Associate Account Manager on the Management Liability team, you’ll be responsible for the following:
- Maintain and update the Communication Log daily.
- Ability to create transmittal letters and other correspondence letters, as necessary.
- Department scanning.
- Maintain agency EPIC files accurately and consistently documenting conversations in emails and other notes sent to clients, while adhering to all MIB electronic and EPIC procedures.
Our future colleague.
We’d love to meet you if your professional track record includes these skills:
- Strong written and verbal communication skills
- Strong follow up skills
- Results oriented
- Sound problem solving skills
- Consistent exercise of good judgment
- Sense of urgency and time management
- High integrity and work ethics
- Ability to routinely work under pressure, meets deadlines
- High attention-to-detail
- Work independently and collaboratively with a team
These additional qualifications are a plus, but not required to apply:
- College Degree preferred (high school diploma is required)
- Current California Department of Insurance License
- 1 year of insurance experience
- Proficient MS Office Suite (Word, Excel, Outlook)
We know there are excellent candidates who might not check all of these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you.
Work environment & physical demands.
• Ability to use computer keyboard and sit in a stationary position for extended periods as well as use office machinery such as fax and copy machines, and telephones.
• Work is performed in a typical interior/office work environment.
Valuable benefits.
We value and respect the impact our colleagues make every day both inside and outside our organization. We’ve built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.
Some benefits included in this role are:
- Generous time off
- Tuition reimbursement and professional development opportunities
- Charitable contribution match programs
- Stock purchase opportunities
To learn more about a career at MMA, check us out online: https://marshmma.com/careers or flip through our recruiting brochure: https://bit.ly/3Qpcjmw
Follow us on social media to meet our colleagues and see what makes us tick:
· https://www.instagram.com/lifeatmma/
· https://www.facebook.com/LifeatMMA
· https://twitter.com/LifeatMMA
· https://www.linkedin.com/company/marsh-mclennan-agency/
The applicable base salary range for this role $35,360 to $67,800. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, and education. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.
We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.
Who you are is who we are.
We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.
Marsh McLennan and its affiliates are EEO Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.
Momentous Insurance Brokerage | Marsh & McLennan Agency LLC
Job Title: Group Sales Manager
Department: Sales
Reports To: Director of Sales
FLSA Status: Exempt
SUMMARY
Responsible for driving group room nights and related revenues by penetrating and growing your market and territory. Manage accounts to achieve guest satisfaction and solicit past and new business to ensure all revenue goals are achieved or exceeded.
RESPONSIBILITIES: Specifically, you would be responsible for performing the following tasks to the highest standards:
- Solicit new and existing accounts to meet and exceed revenue goals through telephone prospecting, outside sales calls, site inspections and written communication.
- Work with the Director of Sales, the Director of Revenue and the General Manager to develop the sales and pricing strategies.
- Respond to inquiries in a timely manner from potential clients and customers seeking sleeping rooms, meeting space, food and beverage services, etc.
- Maximize revenue through intuitive negotiation and selling of all rooms and F&B of the hotel, both orally and in written form to previous, existing and potential clients.
- Handle account details so that all pertinent aspects of solicitation and closing are complete and documented. Coordinate various departments’ participation in servicing accounts.
- Prepare information for, meet with and entertain clients as deemed appropriate by potential business from that account.
- Participate in daily business review meeting, pre-convention meetings, training and other sales-related meetings as required.
- Attend trade shows, community events and industry meetings.
- Advanced knowledge of market trends, competition and key customers of the hotel.
- Implement marketing strategies necessary for attracting clients while maintaining a clear understanding of hotel policies and ensure compliance.
Qualifications:
- Associate or bachelor’s degree in hospitality or related industry preferred.
- 3+ years of past hotel group sales experience preferred.
- Must possess computer skills, including, but not limited to, use of Microsoft Word, Excel, and Delphi, Ivvy or similar hotel selling software.
- Excellent written and verbal communication skills.
- Ability to work effectively under time constraints and deadlines.
- A successful candidate will be comfortable in a high-energy, service-oriented environment and be able to manage multiple functions and priorities.
LANGUAGE SKILLS:
· Excellent verbal and written communication skills in English and Spanish (preferred).
REASONING ABILITY:
- Excellent verbal and written communication skills, with the ability to interact effectively with guests, associates, and external partners.
- Ability to work well under pressure and respond quickly and effectively to emergency situations.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
BENEFITS:
- Competitive compensation
- Generous match on 401(k) plan
- Health insurance
- Dental insurance
- Vision insurance
- Supplemental insurance programs
- Employee assistance program
- Employee discounts
- Short term disability
- Long term disability
- AD&D insurance
- Life insurance
- Paid time off after first six months
- Anniversary recognition awards
- Professional development assistance
- Tuition reimbursement
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job is primarily performed in an office environment with a moderate noise level. While performing the duties of this job, the employee is required to frequently inspect inside and outside areas of the property location and may be exposed to on-going construction and various weather conditions. The noise level in the work environment may range from moderate to loud.
We are an EEO Company that provides a competitive salary and comprehensive benefits package to all full-time regular Employees.
The above job description describes the primary duties and qualifications for this position. The company reserves the right to modify, add or remove duties other duties as necessary.
The candidate for this position is an at-will employee and subject to termination with or without cause or notice.
Gale Hotels
About Orca
We’re building the next generation of retail through livestream and social commerce, which is poised to be a $250 billion business in the US by 2026. In our short three years in existence, we’ve already been recognized by Business Insider as one of the ‘12 Most Innovative Companies in Livestreaming’. Orca was founded by a team of digital media and content professionals that have helped build some of the largest creator businesses online. We’re backed by notable leaders in the creator economy, entertainment and global finance. Learn more here: https://orcashop.co/.
Job Description
Orca is headquartered in Los Angeles, CA and growing rapidly. We are currently expanding the Accounts team, and looking for individuals to join our growing Organization. As an Account Manager, you will partner with some of the most innovative social commerce brands and marketers out there, working with them to get on-boarded, execute on a number of deliverables, build strategic relationships and partnerships, manage the day-to-today communication, conduct and lead weekly meetings with the client providing updates and reporting on performance insights. Our foundations are in complete livestream and social commerce solutions for brands. We provide everything a brand needs in order to build a powerful, revenue-generating sales channel in live shopping. Orca is looking for self-motivated, service-oriented marketing and sales minded individuals to collaborate with multiple different teams to onboard new accounts, deliver extraordinary client outcomes, and scale existing business!
The Account Manager will also be responsible for proactively identifying and addressing challenges, working collaboratively to find effective solutions. The AM will support a number of livestreams, short shoppable videos and affiliate campaigns for social commerce brand accounts. The Account Manager will report directly to the Sr. Account Director and will work with the team to ensure consistent and effective communication internally and with clients.Â
In addition to account and project management, the Account Manager should be comfortable in a lean environment that requires a self-sufficient, hand on approach.Â
Candidates that excel in this role will be self-starters, extremely well-organized, maintain a strong ability to communicate and have a natural inclination toward quantifiable results and performance reporting.
Job Responsibilities
- Account and strategy expert, acts as the main point of contact for clients, TikTok partners as well as other internal teamsÂ
- Works hand in hand with appropriate teams to on-board, manage and scale accountsÂ
- Cultivate and maintain strong relationships with clients ensuring client satisfaction and retentionÂ
- Ownership of project management deliverables such as schedules, internal Drive organization, meeting notes and gathering performance data from Data Analytics team
- Responsible for maintaining client status documents
- Communication of progress, milestones and other relevant information to key internal stakeholders
- Conduct weekly client meetings, taking charge of setting meeting agendas and documenting action items
- Ensure timely follow-up on action items and deliverablesÂ
- Build and present decks, performance reports and media plansÂ
- Review deliverables with Sr Account Director for accuracy and completeness before presenting to clientsÂ
- Work closely with brands to understand their goals and objectivesÂ
- Stay informed on industry trends (TTS, Live streams, Short shoppable videos, Affiliate network, Social Commerce)
- Proactively identify challenges, working collaboratively to find effective solutions
Basic Qualifications
- 3 to 5 years of experience in account management at a social media agency, creative agency or ecommerce agency
- Understanding of TikTok, YouTube, Instagram and other social media platforms
- Excitement to work in a fast-paced startup environment
- Ability to work onsite in a office location in Los AngelesÂ
- Bachelors in marketing or business management is preferredÂ
Required Skills:
- Ability to manage a range of account types, accurately work with advertising KPIs and marketing data sets
- Skilled communicator, who can effectively set an agenda, and lead meetings with attendees from all levels
- Strong analytical and relationship management skills
- Well organized, project management experience, demonstrated ability to prioritize tasks across multiple jobs and accounts to meet deadlinesÂ
- Inherent, internal drive that leans more toward autonomy than requiring direction
- A team player, who thrives in collaborative environments, and learns quicklyÂ
- Enjoy challenges and seek out the kind of solutions that address the root causeÂ
- Relentlessly committed to the business and success of every clientÂ
Orca is committed to creating an inclusive space where employees are valued for their skills, experiences and unique perspectives. To achieve our goals, we celebrate diverse voices and aim to create an environment that reflects that commitment.
Hiring Manager: Rubina Mahbub
Orca
Unlimited Systems is a group of healthcare leaders, revenue cycle experts, tech gurus, and client success champions committed to simplifying revenue cycle management for specialty healthcare providers. For over two decades, we’ve been delivering market-leading technology solutions proven to help oncology and other specialties automate complex tasks, reduce unnecessary manual effort, and accelerate cash flow.
Recognized as a Cincinnati Top Workplace, we take pride in taking care of our people by ensuring everyone knows where we’re headed, how we’re getting there, and how to be part of the process. Each member of our team works with leading-edge technologies to maintain and support a full range of commercial software products deployed across our national client base. With Unlimited Systems you will have the opportunity to develop a solid understanding of healthcare technology and enhance your skills in customer relationship management, professional consulting, leadership, and healthcare software innovation. New Associate Service Account Managers join our Account Management department, a team of supportive and positive individuals who strive to exceed expectations with each customer interaction.
Minimum Qualifications
- Bachelor of Business Administration degree or relevant field required
- Eligible to work in the United States without visa sponsorship
Candidate Attributes:
- Interest in healthcare technology
- Understands the big picture and has strategic perspective that goes beyond short-term outcomes
- Adept at directing customers and managing employees at all levels of the business
- Takes responsibility for their actions and outcomes; is proactive and accountable to others
- Always prepared and doesn’t get hit with surprises; does the preparation work that others skip
- Great listener who engages with others’ ideas in a thoughtful, comprehensive way
- Continuously invests in their skills and knowledge development
- Trustworthy and easily earns and deserves the trust of customers and colleagues
- Problem solver that hustles to find a solution; willing to roll up their sleeves to get the job done
- Proven track record of producing outstanding results
- Confident presenter who commands attention and inspires action
- Dedication to creating positive client relationships and experiences
- Exceptional verbal and written business communication skills
- Strong organizational skills, able to use time and resources efficiently and effectively
- Engages in conflict resolution with a balance of empathy and accountability
- Defines success collectively and places higher value on achieving team goals over status and ego
Responsibilities of the Service Account Manager Include:
- Increases customer satisfaction, loyalty, and advocacy
- Establishes and builds strong working relationships with business leaders at all levels
- Monitors and analyzes customer data, financial metrics, and service metrics to proactively identify trends and create solutions to intervene on clients’ behalf
- Works with project teams to uncover and avoid problems during the client onboarding process
- Gathers feedback and recommendations from customers to help develop new product features
- Hosts standing calls with clients to report on system performance, service level and special initiatives
- Coordinates ongoing communication of best practices, solutions, and software enhancements to clients
- Leads client escalations to resolution, responding with a standardized escalation process
- Acts as an escalation point for internal teams and assists with client-facing communication
- Leads both customers and internal executives and managers on key initiatives
- Travel 25%
Compensation Plan
- Full-time position – base salary commensurate with skills/experience plus travel incentive(s)
- Structured annual bonus program
- Company matching 401(k)
- Health and Dental insurance premiums paid in full by Unlimited Systems
Perks
- Recognized Top Workplace
- Hybrid work environment – primarily work from home with intermittent in-office touchpoints
- Professional training opportunities
- Fun team-building and community involvement activities
- Modern office with company provided beverages
- Fitness, entertainment, dining, and shopping options near office headquarters
Unlimited Systems is a drug-free and non-smoking work environment. We require a background check and initial/random drug screening for all members of our professional staff. To learn more about our company, services, and products, visit www.unlimitedsystems.com.
Unlimited Systems
The Director of Sales has direct oversight of sales operations for Hard Rock Hotel San Diego. This role has the responsibility to achieve optimal occupancy and ADR growth to maximize total revenue while meeting/exceeding hotel profit objectives. As a Director of Sales you’ll be responsible for executing sales strategies in order to maximize hotel profitability while maintaining customer satisfaction. The DOS will be a Hotel Executive Committee Member and hold those responsibilities.
Salary range: $150,000 – $175,000 base with an incentivized bonus opportunity, based off of related skills and experience.
QUALIFICATIONS:
- At least 6 years of progressive hotel sales experience preferred; or a 4-year college degree and at least 2 years of related experience; or a 2-year college degree and at least 4 years of related experience.
- Must have a valid driver’s license in the applicable state.
- Must possess highly developed verbal & written communication skills to frequently negotiate convince sell and influence other managerial personnel hotel guest(s) and/or corporate clients.
- Must have thorough experience with professional selling skills: opening probing supporting closing
- Shows strong analytical skills and strategic vision in establishing appropriate sales deployment
- Must be proficient in general computer knowledge especially Microsoft Office products
- Must be able to work independently and simultaneously manage multiple tasks
- Strong organization and presentation skills
- Demonstrated ability to effectively interact and manage people of diverse socioeconomic cultural disability and ethnic backgrounds while solving complex problems and creating a productive sales team
- Requires advanced knowledge of the principles and practices within the sales/marketing/hospitality profession.
- Must work well in stressful high pressure situations; maintain composure and objectivity under pressure.
- Must be able to work with and understand financial information and data and basic arithmetic functions.
RESPONSIBILITIES:
- Coordinate all group transient and catering sales solicitations and bookings to maximize overall revenue.
- Develop recommend implement and manage the division’s annual budget and the advertising public relations marketing and sales plans and programs for the hotel to maximize rate occupancy and food & beverage opportunities thus ensuring the hotel meets/exceeds management and owner revenue/profit goals and expectations.
- Proactively conduct outside sales calls conduct sales tours and entertain clients.
- Understand the content reflected in contracts and how to negotiate terms therein.
- Develop and maintain market awareness to ensure ability to predict revenue opportunities and set proactive strategies.
- Monitor production of all top accounts and evaluate trends within your market.
- Adheres to Aimbridge Hospitality’s established regulations company standards sales standards and sales metrics related.
- Comply with attainment of individual goals as well as team goals and budgeted metrics.
- Train all members of the hotel staff on how to recognize and capitalize on all sales opportunities to increase hotel occupancy and revenue.
- With input and guidance from the GM and/or Corporate HR manage Human Resources in the division in order to attract retain and motivate the employees; hire train develop empower coach and counsel conduct performance and salary reviews resolve problems provide open communication vehicles discipline and terminate as appropriate.
- Supervise Catering & Event Management Team (as applicable) to ensure that the Catering Food & Beverage and Meeting Room rental budgets are met or exceeded.
- Develop a full working knowledge of the operations and policies of the hotel including Sales Food and Beverage Front Office and Reservations.
- Maintain strong visibility in local community and industry organizations.
- Attend and/or conduct daily/weekly/monthly meetings and any other functions required by management providing training on a rotational basis.
- Maintains professional working relationship and promote open lines of communication relationships to achieve initiatives with respective marketing partner(s) and other internal departments (i.e. Second Wave Aimbridge Digital or Branded field marketing).
- Travel on a weekly basis as required.
- Act as directed on behalf of the General Manager in his/her absence; performing any other duties as requested by management.
As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
- Now offering Daily Pay! Ask your Recruiter for more details
- Medical, Dental, and Vision Coverage
- Short-Term and Long-Term Disability Income
- Term Life and AD&D Insurance
- Paid Time Off
- Employee Assistance Program
- 401k Retirement Plan
Hard Rock Hotel San Diego
Company Overview
Using technological innovation to be disruptive around the world, Spark is a culture-driven creative services agency that bridges the gap between the creative and logistical needs of our clients. We are committed to being an empathetic partner to like-minded visionaries, helping to solve complex challenges on both local and global scales.
With a rich history in specialty packaging and localization, we have evolved into a formidable player in the tech and entertainment marketing space. We now directly collaborate with influential companies such as Netflix, Apple, Microsoft, Zendesk, and Amazon.
At Spark, we take pride in being a company that genuinely cares about our clients, our team, and our work, and we’re seeking a Senior Account Manager who shares our passion and high standards of thoughtful care, creativity, and commitment. This role will be based within Spark’s Streaming Account Team in Burbank, CA, offering opportunities for collaboration with other global locations.
The ideal candidate…
If you are a passionate, action- and results-oriented Senior Account Manager with a growth mindset, you’ve found your home.
Spark is fanatical about the importance of personal development, and we would welcome any candidate whose ambition is to learn and grow beyond this specific role. Together, we will build an environment that will allow you to influence the company vision, cultivate the culture, and shape the future.
The Senior Account Manager will play a key role in developing and managing the client relationship and have full oversight and accountability for scope, schedule, quality and budget over campaigns (spanning from creative kick off through final file delivery). This person will partner with the client and internal teams to ensure seamless execution of creative campaigns.
In this role, you will…
- Cultivate strong client partnerships by maintaining open communication and promptly addressing client concerns or needs and become a trusted resource.
- Demonstrate ingenuity in daily campaign project management, collaborating with various teams (e.g., Art Directors, Production Artists, Color Artists, Account Directors, and Premedia) to track and ensure project success and timely milestones.
- Develop campaign estimates and proposals based on account pricing strategies, managing budgets for profitability and making necessary adjustments.
- Proactively identify and resolve issues that may jeopardize campaign delivery, budgets, or client relationships, emphasizing the importance of timely issue escalation.
- Facilitate communication among production teams, account teams, creative teams, and external vendors to ensure alignment on expectations, project timelines, and budget constraints.
- Set clear client expectations, provide creative direction to Creative Directors and execution teams, and ensure that creative work aligns with client objectives and quality standards.
- Lead and participate in status meetings, prepare meeting agendas, and conduct project kick-offs, with an emphasis on conducting post-mortems for learning and process improvement.
- Ensure the aesthetic quality of multiple projects by providing quality assurance, maintaining the highest standard of execution, meeting the creative intent, adaptive integrity, and overall client expectations.
- Maintain client work confidentiality and enforce data security protocols when sharing files and handling assets, both internally and externally.
What you bring to the table…
- Unwavering dedication to ultimate client satisfaction, with a client-centric approach in all interactions.
- Strong collaboration, excellent verbal and written communication skills, and the ability to articulate ideas clearly and concisely for effective team and client communication.
- Proactive problem-solving skills, including the ability to anticipate and mitigate challenges before escalation.
- Self-sufficiency in project management, confidence in your approach, accountability for work product, and a continuous improvement mindset.
- Forward-thinking and innovative mindset, committed to ongoing personal growth and development.
- Openness to feedback and a willingness to expand your skill set.
- Proficiency in assessing creative deliverables, ensuring alignment with creative intent and meeting client expectations.
- Proficiency in production processes, particularly with Adobe Creative Suite. Familiarity with creative processes for streaming OOH, print, and digital media is a major plus!
- Strong time management and organizational skills, enabling effective work within tight timeframes and meeting deadlines while multitasking and maintaining attention to detail.
- A minimum of 4 years of advertising agency experience in a Project or Account Manager role, demonstrating proficiency in managing client accounts and projects effectively.
- Brownie Points: A fervent enthusiasm for pop culture, with an obsession for film, television, animation, streaming, theater, music, and/or literature (+ an immersion in internet culture with fluency in major social platforms such as Twitter, Instagram, Snapchat, TikTok, Facebook, etc.)!
What we offer…
- Salary Range: $90,000.00 – $120,000.00 (Other rewards may include annual bonuses, short- and long-term incentives, and program-specific awards.)
- Hybrid/remote work office – based out of Burbank, CA
- Medical, dental and vision plans, with employer contributions
- 401K plan with annual employer contributions
- Financial advice from a Certified Financial Planner
- Paid vacations and holidays
- Medical and dependent care FSAs
- Employee Assistance Program
- Short- and long-term disability insurance
- Individual life insurance options
Spark puts its people at the forefront of strategic business initiatives, and as such, highlights the importance of personal and professional development; we are enthusiastic about candidates who have the ambition to learn and grow beyond this specific role.
Given the nature of our secure client relationships, we will require and expect in-person work and meetings with this role from time to time. However, we also understand the importance of flexibility for our employees, so we do generally encourage working where it’s best and most efficient for the employee, and we’re open to candidates who want to work in a flexible hybrid-like environment.
You must be able to demonstrate eligibility to work in the United States for any employer.
Spark is an equal opportunity employer committed to considering employment for all qualified applicants.
Work is regularly performed in a professional office environment and routinely uses standard office equipment. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- ACCESSIBILITY NOTICE: If you need a reasonable accommodation for any part of the employment process due to a physical or mental disability, our HR team will partner with you on this process.
Spark – Brighter Thinking
Business Development Manager | Detriot Metropolitan Area
**Have a network in/BD efforts to Architects, Interior Designers, Building Services, Facility Managers, Brokers, and Property Managers.**
This is an exciting opportunity for a relationship-building and self-motivated Business Development Manager to join a collaborative and growing company. Develop and nurture exceptional business partnerships in a company where your individual strengths, skills, and goals are valued. This is a passionate and talented team that has an autonomous, motivating, progressive, collaborative, and rewarding culture.
The Business Development Manager will play a fundamental role in achieving revenue growth and new customer acquisition goals by identifying new prospects and generating new business opportunities. This individual will do this by setting appointments via phone, email, and social media with prospects for the company’s Workplace Solutions Managers and Facility Services Specialist as well as attend conferences, meetings, and events to build relationships to drive in deals. The Business Development Manager role is vital in connecting the company with potential partners in architecture, interior design, building services, facility management, brokerage, and property management. Join a growing but established company as the Business Development Manager.
Key responsibilities include:
- Research target demographics, economic trends, customer needs and interests, and other data that can be used in creating strategies for business development.
- Oversee efforts to expand lead generation through cold calling, business-to-business selling, and other methods to identify potential business prospects and assist sales professionals in acquiring new customers.
- Build relationships with new and existing customers and industry partners through consistent follow-up, reliable communication, frequent updates on product developments, and in-person meetings for new opportunities and referrals.
- Present sales pitches, product reports, and other valuable data to potential prospects in a way that promotes the company brand and mission and helps the audience identify a need for the product.
- Diligently update our CRM system to capture sales analytics and stay current on leads and follow-ups.
- Utilize an industry-leading style team-based approach to identify and hunt corporate and industrial clients in transition who need Office Furniture, Facility Services, and Industrial Racking when relocating, expanding, or downsizing.
- Must enjoy networking and being out and about in the greater Detroit/Michigan area.
- Must possess expert-level CRM and data management skills, the power of persuasion, and be highly organized.
Qualifications
- Bachelor’s degree preferred
- 3-5+ years of business development, sales, or account executive experience in the contract furniture/interior design industry
- Network and connections with building services, architecture, interior design, brokers, general contractors, facilities managers, and property managers, highly sought-after
- Ability to travel in the territory and represent the company
- Strong aptitude in Microsoft Office systems with the ability to learn an internal system
- Previous CRM Experience Preferred (I.e., NetSuite, Salesforce, HubSpot, SAP, Oracle, etc.)
- Excellent written and verbal communication skills
- Positive sales-oriented personality and attitude
- Strategic, data-driven and results-oriented
- Ability to work both independently and as part of a team
- Ability to target potential leads, connect the dots, make calls, and schedule telephone meetings
- Ability to communicate complex services clearly and concisely
- Ability to effectively manage multiple accounts simultaneously
- Determined to target and secure corporate clients in transition in need of office furniture, facility services, or interior design expertise
- Ability to apply innovative thinking to solve problems and capture opportunities
- Natural problem-solving mindset that seeks to meet the customer’s needs
Compensation and Benefits
- Annual Salary + Commission + Bonus Structure + Full Benefits Package
- Full Benefits Package: Healthcare insurance (after 30 days), Working Advantage Discount Program (discounts on local entertainment & retail), EAP/Wellness Program, Financial Wellness program, 401K with employee match, PTO, Work schedule flexibility (after a proven track record of success), Summer hours, bring your dog to work, Free office snacks, Annual employee outings, and Annual community service month and company donation matching.
For immediate review and consideration, contact: Injila Khan – [email protected]
For all active Interior Talent job listings, please visit Jobs.InteriorTalent.com
Why work with Interior Talent?
- OUR CLIENTS hire us to FIND YOU
- Exclusively focused on the Architecture and Design industries
- We work with the DECISION MAKERS – Owners, Principals, Directors, and HR
- CONFIDENTIALITY & PROFESSIONALISM: We assist with the entire process so that looking into a new opportunity is DISCRETE and CONFIDENTIAL – we highly value your current position and will never do anything that would bring your future into jeopardy
- EXPERTISE: in the industry since 2003
- We are your advocate, and WE GET IT – we know making a career decision is difficult, and we’re here for you throughout the whole process
InteriorTalent.com
Interior Talent
Job Description
Title: Strategic Account Manager Division: Halo Technology Location: Remote
Employment Type: Full-Time FLSA Class: Exempt Department: Sales
Pay Type: Salary Reports To: VP of Strategic Account Sales
Job Summary:
The role of the Strategic Account Manager is to source new sales opportunities and cultivate customer relationships by fielding inbound sales inquiries as well as engaging in outbound customer/prospect solicitation with strategic named accounts. The account manager is part of the AddOn Sales Team and complements and supports the sales effort of the entire team and executes sales strategies defined by Sales Management. This role is largely an inside tele sales position but may require business travel and face-to-face interaction with named account managers and their customers on an as-need basis. Well established relationships at any or all of the following resellers is a MUST for this role. Sycomp, Datec, Penguin, Trace3, Advanced Network Management, Computacenter.
Duties/Responsibilities:
- Respond to all inquiries and requests received via email or phone from named account managers in the quickest possible manner. A response to a named account manager should rarely take more than 15 minutes from the time the inquiry is received, and never take more than 30 minutes except in extreme and justified situations.
- Strive to deliver a level of service and support that is above & beyond all industry competition
- Daily review of the distribution Open Quote Report and POS Report, creation of bid pricing, and follow up with corresponding named account managers
- Present, promote, and sell products using solid arguments to named account managers and their customers
- Establish, develop and maintain positive business and customer relationships
- Initiate & engage named account managers and their customers in face-to-face events (i.e. lunch, dinner, happy hours, other events and forms of entertainment)
- Record all solicitation and activity in the company CRM
- Follow the companies processes and procedures for all sales quotes and bid activity
- Keep pipeline reporting up-to-date, detailed, and accurate
- Hold him or herself accountable for his/her activity level as it pertains to sales engagement
- Expedite the resolution of customer problems and complaints to maximize satisfaction
- Achieve agreed upon sales targets and outcomes within schedule
- High level of product knowledge across all AddOn product lines
- Supply management with information and reports on customer needs, problems, interests, competitive activities, and potential for new products and services
- Participate in all required companywide or management initiated trainings and meetings
- Provide requested and timely reporting when requested by management
- Keep detailed & accurate records of all reimbursable business expenses and complete expense reports using company guidelines
- Be accountable to work schedule and work presence
Qualifications and Experience:
Required:
· Proven sales experience
· Extremely responsible & fully accountable
· Strong interpersonal and relationship building skills
· Proficiency in Microsoft Excel, Word and Outlook
· Impeccable organizational and time management skills
· Excellent phone etiquette
· Excellent verbal and written communication skills
· Excellent negotiation skills
· Ability to create and deliver presentations tailored to the audience needs
· Stress tolerant and resilient
Suggested:
- BS/BA degree or equivalent
- Pre-existing account relationships
- CRM experience
- Customer service experience
Competencies:
· Problem Solving – Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
· Customer Service – Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
· Business Acumen – Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals.
· Ethics – Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
· Strategic Thinking – Develops strategies to achieve organizational goals; Understands organization’s strengths & weaknesses; Analyzes market and competition; Identifies external threats and opportunities; Adapts strategy to changing conditions.
· Motivation – Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals.
· Planning/Organizing – Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
· Professionalism – Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
· Dependability – Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
Physical Requirements and Work Environment:
· Occasionally required to stand
· Occasionally required to walk
· Occasionally required to sit
· Frequently required to talk or hear
· While performing the duties of this job, the noise level in the work environment is usually moderate
· The employee must occasionally lift and/or move more than 40 pounds
· Additional remarks regarding work environment: may require extensive travel
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Halo Technology provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
AddOn Networks
ACCOUNT MANAGER
DEPARTMENT: FILM & TV
STATUS: NON-EXEMPT
Our not-so-secret sauce.
Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. More than 9,000 of the industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as an Account Manager at Momentous Insurance, A Marsh McLennan Agency.
Momentous Insurance, A Marsh McLennan Agency provides commercial insurance, commercial entertainment, film and tv insurance, employee health & benefits insurance, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 9,000 colleagues and 170 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE: MMC).
A day in the life.
As our Account Manager on the Film & TV team, you’ll be responsible for the following:
The primary function of this position is to provide the highest quality service to customers and cross sell within the existing book of business. The Account Manager (AM) will be the day-to-day liaison between the insurance company (MIB) and designated accounts managed by Account Executives/Sr. Account Executives/Producers.
Daily servicing of customers will include addressing various coverage issues, contract analysis, exposure analysis, issuing auto ID cards, handling all the inside service work associated with the client’s accounts, including all endorsement activity, routine coverage questions, problem solving, renewal control, preparation of formal proposals, checking and binding policies.
The Account Manager (AM) should have experience in all areas of Film & TV insurance. As needed, the AM will coordinate with and defer to the Account Executive/Sr. Account Executive/or Producer on strategic account issues and potential problems. The AM is responsible for the successful fulfillment of Standard Operating Procedures and Guidelines (SOG’s).
Our future colleague.
We’d love to meet you if your professional track record includes these skills:
- Know the underwriting and rating procedure for all types of film & tv related policies.
- Quote new business and renewal options to every client.
- Prepare proposals and applications, submit them to insured’s and carriers, obtain client’s signature and follow up to ensure timely responses, all in conjunction with AE or Producer.
- Prepare and provide to every client a Summary of Insurance once coverage is bound and in effect for new accounts.
- Immediately update Summary of Insurance for existing clients.
- Remarket accounts as directed and follow up with AE or Producer.
- Maintain agency EPIC files accurately and consistently documenting conversations in emails and other notes sent to clients, while adhering to all MIB electronic and EPIC procedures.
- Handle cancellations timely by checking carrier websites or NOC’s received via scan, fax or email, legally saving all accounts possible with adherence to E&O guidelines.
- Prepare and check policies based on SOG’s checklist to include preparing letters, invoicing, summaries of insurance, certificates, ID cards, evidence of insurance, binders, etc. Policies must be checked for accuracy and all applicable endorsements.
- Know and be up to date on the utilization of carrier websites, carrier communications, new coverage options, and billing procedures
These additional qualifications are a plus, but not required to apply:
- College Degree preferred (high school diploma is required)
- Current California Department of Insurance License
- 1-4 years of experience
- Proficient MS Office Suite (Word, Excel, Outlook)
- Agency Management System (i.e., EPIC, AMS 360) or other paperless insurance management system
We know there are excellent candidates who might not check all of these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you.
Work environment & physical demands.
• Ability to use computer keyboard and sit in a stationary position for extended periods as well as use office machinery such as fax and copy machines, and telephones.
• Work is performed in a typical interior/office work environment.
Valuable benefits.
We value and respect the impact our colleagues make every day both inside and outside our organization. We’ve built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.
Some benefits included in this role are:
- Generous time off
- Tuition reimbursement and professional development opportunities
- Charitable contribution match programs
- Stock purchase opportunities
To learn more about a career at MMA, check us out online: https://marshmma.com/careers or flip through our recruiting brochure: https://bit.ly/3Qpcjmw
Follow us on social media to meet our colleagues and see what makes us tick:
· https://www.instagram.com/lifeatmma/
· https://www.facebook.com/LifeatMMA
· https://twitter.com/LifeatMMA
· https://www.linkedin.com/company/marsh-mclennan-agency/
The applicable base salary range for this role is $42,400 to $90,500. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, and education. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.
We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.
Who you are is who we are.
We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.
Marsh McLennan and its affiliates are EEO Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.
Momentous Insurance Brokerage | Marsh & McLennan Agency LLC
Are you interested in joining a company that was recently certified as a “Great Place to Work” for the third year in a row? If so, please read on…
Do you like a challenge and enjoy meeting new people? Have talent for growing a territory? Do you have a real passion for closing a sale? If this describes you, we would love to talk with you! Join the L & S team as a Territory Manager!
You will be responsible for representing us to clients by conveying a positive professional image, leading, and growing sales within a territory, while striving to reach personal and companywide sales goals. We are looking for a person to be a driver in growing our market presence and building positive, meaningful relationships with current and new clients, all while having some fun with your clients, too!
JOB FUNCTION:
Collaborate with customers and L&S resources to understand and solve customer challenges. Generate and successfully manage sales and revenue to meet forecast goals in the assigned territory of the Upper Peninsula of Michigan.
ESSENTIAL FUNCTIONS:
- Call on existing and new industrial, utility and OEM customers
- Create, manage, maintain, and enhance relationships with key personnel at accounts
- Maintain business at existing customers
- Prospecting and promotion of L&S products and services
- Use L&S sales process to identify and prioritize pursuit of competitively held business
- Leverage relationships to identify and understand customers problems, current situation and goals
- Understand customers decision making process and award criteria
- Determine competitors and the customers perspective of them
- Identify any challenges we face
- Collaborate with customers and L&S resources to determine solutions to solve customer problems and meet their goals
- Identify applicable L&S value propositions to differentiate L&S
- Create and execute a plan to WIN
- Work diligently with customers and L&S resources to differentiate L&S and close orders
- Participate in the L&S customer feedback process to ensure customer satisfaction
- Work with customers and L&S operations to manage through technical and commercial challenges
- Create customer loyalty
- Monitor competitive activity within the territory
- Monitor competitive activity within the territory
- Provide weekly activity and expense reports
- Create annual sales plan and forecast quarterly sales for assigned territory
ADDITIONAL RESPONSIBILITIES:
- Trade-show planning and attendance
- Coordinate customer outings and entertainment
- Additional duties as assigned by the Regional Sales Manager
QUALIFICATIONS:
- 2 or 4 year technical or business degree preferred, with 5+ years of experience successfully selling:
- Services such as Repair of Electric Motors, Generators and Rotating Apparatus; On-Site Services; Power Services; Reliability / Predictive Maintenance Services; Control Panels
- Products such as Electric Motors, AC and DC Drives, Soft Starters, Industrial Controls, Power Distribution Equipment, Excitation Systems, Gearing and Power Transmission Equipment
- Above average communication skills, ability to work effectively with team members and customers
- Energetic, self-motivated, results orientated
- Proficient in using Microsoft Office and remote PC
- Ability to convey a positive and professional image
To give you a better idea about this role and what it means to our company, here’s what you will need in order to be successful in this role:
- You are a self-starter and are able to retain and grow sales at existing customers as well as identify, qualify, convert and develop new accounts
- You are proactive, persuasive and have effective verbal and written communication skills
- You have the desire to collaborate with customer and company resources to understand and solve customer challenges as well as execute on plans and achieve goals
- You excel at promoting a company’s image, products, and services. Strive to provide the best service to clients along with building trust and respect with our clients
- You are able to use L&S Electric’s sales process and leverage company resources to target, pursue and WIN competitively held business
- You have the discipline to furnish weekly call reports and to obtain and share Customer feedback via established QMS process
- You are determined to be knowledgeable about your territory, have a leg up on your competition, and know the best pricing strategy for your territory because you have prior experience with industrial sales
- You understand the importance of maintaining client information through Customer Relationship Management (CRM) software and providing updates and reports to upper management by utilizing Microsoft Word and Excel
- You love tradeshows and other customer events and are happy to provide assistance and planning
- You have experience or are willing to learn about electric motors, drives, controls, switchgear, motor repair services, power services, control panels and/or predictive maintenance programs in order for you to become a phenomenal salesperson
- A 2- or 4-year business or technical degree with 5+ years of experience preferred
- Valid Driver’s License with a clean driving record; able to be insured
- You are willing and able to pass a background check and pre-employment drug test
- Able to work for any employer in the United States
What you will receive:
We offer a competitive benefits package to include:
- Health, Vison, and Dental Insurance
- Flexible spending accounts – medical and dependent care
- Health Savings Accounts (HSA)
- Company paid Short Term Disability
- Variety of other ancillary benefits
- 401 (k) with Company Match
- Employee Assistance Program
- Paid Time Off and Paid Holidays
- Paid Volunteer Time
- Safety Shoes and Glasses Programs
- Wellness Initiatives
About L & S Electric, Inc.
We are a 3rd generation, family-run company focused on delivering results to customers who produce power or use it to drive their business. Our roots date back to the 1950’s in a small electric motor repair shop in Central Wisconsin.
Today, the services and products we provide at L&S have become substantially more diverse compared to our humble beginnings. L&S repair facilities service over 10,000 pieces of equipment each year in industries ranging from industrial customers to power producers to transportation, and everything in between.
At L&S, we proactively support our customer’s equipment through predictive and preventative maintenance. Our power service team stretches across the US and services and maintains our customer’s critical power distribution equipment. We are one of the US’s largest distributors of electric motors, drives and power distribution, and related equipment. And our Power Control Solutions team designs and manufactures integrated solutions for power producers worldwide.
Although we have grown, our focus has not changed. We are driven to have a team that is passionate about providing quality products and services to our customers, with legendary service.
Learn More About L&S:
L & S Electric, Inc.