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Executive Assistant to SVP, Marketing

EMPIRE is an independent label, born and bred out of the Bay Area (San Francisco, California). We have grown to become the largest independent record label in the U.S., with a significant global presence covering Africa, Asia, Europe, Australia and North and South America. We keep ourselves busy with a myriad of music-related services, ranging from the creation of original content and goods (e.g., sound recordings, music publishing, merchandise, and virtual goods) as well as the marketing, promotion, distribution, and creation of brand partnerships around the same. 

EMPIRE is currently looking for an experienced and energetic Executive Assistant to support our SVP, Marketing. The ideal candidate will have music industry experience, and have great judgment with discretion and confidentiality, as well as the ability to manage projects and deadlines.

This exciting role requires superior attention to detail, great organizational skills, the ability to meet tight deadlines, and to juggle multiple critical requests. A high level of integrity and discretion in handling confidential information, and professionalism in dealing with senior professionals inside and outside the company is important. Must be very efficient and highly attuned to the smallest of details, as well as being able to multi-task and working on tight deadlines in a high-pressure environment is crucial. No task is too small and no challenge too great. A “can-do” attitude is essential.

What you’ll be doing:

• Interact with client and potential clients as well as other artists and high-level visitors

• Provide high-level administrative support and have the ability to work well with all levels of internal management and staff

• Pull together various industry charts, information and reports using a variety of resources

• Manage the executive’s desk and daily schedule,  manage itineraries, meetings and events, maintaining contact to inform them of upcoming appointments and meetings; Identify key issues and prioritizing the schedule accordingly

• Coordinate the logistics of Meetings, Conference Calls and Video Conferences

• Work closely with the Leadership team to provide seamless support to the Executive

• Manage and execute various travel arrangements and process travel & entertainment expenses

• Create and send grammatically/punctually correct internal/external company communication

Requirements:

• 2+ years executive assistant experience

• Ability to interact comfortably and effectively with employees of our company at all levels including Senior Management

• Ability to interact comfortably and effectively with employees of companies with which we do business

• Self-motivated, proactive, and resourceful

• Excellent follow-through and attention to detail

• Flexible – able to adjust to changing priorities, and able to multitask

• Excellent customer service skills

• Excellent organization and time management skills

• Strong oral and written communication skills

• Run presentations and troubleshoot technical challenges

• Must also demonstrate initiative, resourcefulness, and an ability to manage multiple assignments under tight deadlines

• Knowledge of travel logistics

• Extreme discretion with sensitive information

• Has advanced research and data analysis skills

• Adaptable to a variety of situations with numerous personalities

• Proficiency in Microsoft Office and other office productivity tools

• Willingness to put time in after hours and on weekends as needed

• Develop and demonstrate professional knowledge of the music business

• Proven ability to work effectively with senior management and senior level clients

• Strong time-management skills and advanced ability to organize multiple priorities in a fast-paced environment

• Ability to create efficiency through the use of technology and music-based systems, with aptitude to learn new software and systems

• Live in San Francisco or willing to relocate

Perks Playlist:

  • Competitive salary commensurate with experience
  • Health insurance, vision and dental 
  • Life Insurance, short-term disability and long-term disability insurance is provided at no cost to you 
  • Paid Holidays and paid time off 
  • Company 401k plan

At Empire Distribution Inc., we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

EMPIRE

Title: Executive Assistant III
Location: New York, NY 10001
Duration: 4+ Months possible extension or FTE

Job Description: Client Studios is seeking a highly motivated and customer obsessed Executive Assistant to support the Head of  AVOD (Advertising Video on Demand), Unscripted, and Targeted Originals, Client Studios.

This is an important area for Client requiring strong focus and execution. The role will be responsible for a high volume of tasks including complex calendar management and scheduling, effectively prioritizing amidst a flood of information and requests ensuring appropriate level of urgency is given, monitor/track Executive meetings, priorities and emails, manage travel and expenses, and all administrative support functions for this office. This role is also responsible for managing multiple tasks and action items (documentation, follow up and preparation) for this office and its directs, ensuring appropriate and timely action on deliverables.

Qualifications:
Successful candidates will posses the ability to complete a high volume of tasks and projects with little to no guidance, have impeccable attention to detail, make smart and timely decisions, and react with appropriate levels of urgency to situations and events that require quick response or turnaround. The ideal candidate will also have exceptional verbal and written communications skills, and the ability to switch gears at a moments notice. High levels of integrity and discretion in handling confidential information is a must and a high degree of professionalism in dealing with senior professionals inside and outside the company is required. High level Entertainment Desk experience required.

This position requires 7+ years of experience supporting senior management (Head Ofs, VPs, Senior VPs or CEOs) and excellent PC skills, including strong working knowledge of Microsoft Office and Outlook tools, as well as Airtable.

Please describe the team the TEMP will be joining. What projects do they work on? What is the team culture like?
•    Team is responsible for content and programming for Freevee Originals 
•    Team creates content and strategic implementation and this contractor will be scheduling for the content
•    Collaborative org 

Reason for the request
New Temporary Worker

Typical Day in the Role: 
Extension: 
–    Probably, depends on candidate’s performance. Really just looking for a candidate really quickly, but if they really enjoy this role and their performance is really good they certainly have a shot at an extension or FTE.

Interaction with team:
–    Very small, but open to team
–    Working with Lauren and having assistance if need be from everyone on the team.

Typical Tasks:
–    Looking up and making sure the calendar for the manager is up to date, there is no conflicts between meetings. 
–    Understanding what the executive’s priority is.
–    Assist in managing the project submission process and upkeep of submission logs
–    Support the Co-Head in all department-related and series-related projects, internal and external requests and special team initiatives
–    Develop tracking mechanisms as well as provide notes on submitted pitches, treatments, and episodes as needed
–    Coordinate and interface with other departments, including but not limited to: marketing, business affairs, legal, PR, creative, production, and post-production teams.
–    Interface with all levels of Client Studios, IMDb TV and Client employees as well assist in communication with external stakeholders and the creative community on a daily basis.
–    Shadow creative projects as requested/interested
–    Contribute as a member of the Content and Programming team to ensure group success, including working closely with the Creative Assistant and Creative Executives

Compelling Story & Candidate Value Proposition
In a competitive market, why should a candidate accept this role instead of another that is similar?
Executive they are working for is one of the most brilliant executes in the HM’s opinion
Extremely creative and fun team 
Being part of an org creating television 

Candidate Requirements
What leadership principles stand out to you for this role?
Invent and simply 
Earns trust 

How many years of experience do you require or prefer?
7+ years of experience 

What degrees, certifications, and skills do you require or prefer?
BA is preferred
Really just wants someone who’s career has majority been EA  

What qualifications would a candidate possess that would make them the best vs an average candidate? 
Can do attitude
Thrives under pressure

What are some red flags that would immediately make you disqualify a candidate?
Looking for an in to go somewhere else

What KPIs will you and the candidate use to measure success? 
Executive feedbacks 
Microsoft Office 5+ years
Project Management platform 5+ years
 
TalentBurst, an Inc 5000 company

Our Community 

 

Stand Together is a philanthropic community of tax-exempt organizations including Stand Together Trust, Stand Together Foundation, the Charles Koch Foundation, and Americans for ProsperityEach organization identifies, supports, invests in, sponsors, and partners with social entrepreneurs to multiply their impact. Our partners include innovators focused on criminal justice, free speech, economic opportunity, immigration, and poverty initiatives. The Stand Together Legal & Compliance Capability supports those innovators by providing effective and efficient legal solutions and advice. Together with our clients and partners, we help remove barriers in education, business, communities, and government so every person can rise. 

 

Stand Together currently seeks a new Assistant General Counsel or Senior Counsel (based on experience) to serve as our legal subject matter expert and in-house problem-solver for:

  • Marketing
  • Entertainment
  • Intellectual Property

Depending on your talents, interest, and experience, you will have an opportunity to contribute to our community’s social impact in one or more of those 3 areas. You will report to the Deputy General Counsel and collaborate with, and be supported by, the entire 16+ member legal team.

 

Your Responsibilities Include 

 

As a Subject Matter Expert in Marketing, Entertainment, or IP, your responsibilities will include:

  • Pre-publication review of video, podcast, print, and other forms of content
  • Copyright, trademark, and fair use analyses and translating same into practical advice for clients
  • Rights acquisition agreements, including video, image, talent, and location licenses/ releases
  • Issue spotting and advising on intellectual property issues in grants, investments, and partnerships, including:
    • Sponsorship and other agreements with venues, promoters, sports entities, artists, agencies, media, and athletes, in support of Stand Together Music and our Strategic Partnerships capability
    • Film, podcast, and other content production and content distribution agreements for our internal MarComms capability and their clients across the Stand Together community
    • Non-profit and for-profit investments, including for Stand Together Ventures Lab

 

As a Strategic Advisor and Collaborator, your responsibilities will include:

  • Building trusted, preferred partnerships with MarComms and other key client groups by joining strategy sessions, listening deeply, and offering proactive, practical advice to support their missions
  • Developing, maintaining, and transforming processes for content review and agreement workflows
  • Collaborating with (and opportunity to supervise) IP paralegal and Contracts associate
  • Crafting compelling training sessions to educate and empower clients to make risk-adjusted decisions
  • Seeking knowledge from outside counsel on novel issues and best practices
  • Sharing knowledge with colleagues across Legal & Compliance Capability

 

 

Knowledge and Skills You Bring to the Organization

 

The requirements for this role are:

  • 4+ years of legal practice experience with a law firm, in-house, government agency, or combination
  • Deep subject matter expertise in: (1) marketing, (2) entertainment, and/or (3) intellectual property law
  • License to practice law in Virginia or eligible to qualify as Virginia in-house corporate counsel
  • Track record of delivering value as an individual contributor and as member of a collaborative team
  • Sincere desire to support mission-driven organizations focused on bottom-up (vs top-down) solutions
  • Integrity, humility, and contribution mindset
  • Strong writing and communications skills
  • Impeccable attention to detail
  • Located in U.S.
  • Lifelong learner

 

Standout candidates also may bring:

  • 6+ years of law firm or in-house experience structuring, drafting, and negotiating commercial agreements
  • Experience advising music labels, agencies, or artists, B2C brands, media companies, or content distributors
  • Specialized knowledge regarding non-profit organizations that are tax-exempt under 501(c)(3), (c)(4), or (c)(6)
  • A desire to support organizations that pursue reform through education, grassroots advocacy, or lobbying
  • Familiarity with workflow/ contract management/ and learning management platforms such as HighQ
  • Ability to spot and advise on intellectual property issues that arise in transactions and investments
  • Experience managing and developing other lawyers or legal professionals
  • Residency near, or willingness to relocate to, Arlington, Virginia area

What We Offer 

 

  • A meaningful career where your work will directly contribute to positive reforms across communities, governments, schools, and businesses
  • A vision-driven organization of over 1,000 employees dedicated to improving the lives of others. 
  • A collaborative, supportive legal team committed to seeing you succeed in this role
  • Competitive salary and bonus structure aligned to the value you create
  • Opportunities for professional development, mentorship, and growth
  • Generous 6% 401K match with immediate vesting 
  • Extensive health and wellness benefits
  • Commuter assistance plans
  • A flexible time-off policy

 

About Us

 

 

Stand Together helps social entrepreneurs supercharge their efforts to help people improve their lives. We connect them with passionate partners and the resources necessary to make a greater difference. 

 

Through our philanthropic community, we tackle some of the nation’s biggest challenges so that every person has the opportunity to realize their extraordinary potential.

 

Stand Together partners with people from diverse perspectives and backgrounds—including people in education, business, community non-profits, and public policy—to accomplish more together than any of us could on our own.

 

Our Values

 

Working at Stand Together is different from many other organizations. We have a relentless commitment to a culture based on a business philosophy called Principles Based Management® (PBM®). Informed by the principles that allow a free and open society to flourish, PBM® prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees. 

 

We believe that diversity in experiences, perspectives, knowledge and ideas fuels creativity, broadens knowledge, and helps drive success. That’s why we’re proud to be an equal opportunity employer and strive to treat all employees and applicants with honesty, dignity, respect and sensitivity. We welcome all qualified applicants regardless of color, race, religion, religious creed, sex, gender or gender identity, gender expression, sexual orientation, national origin, citizenship, ethnicity, ancestry, age, physical disability, mental disability, medical condition, pregnancy (including medical needs which may arise from pregnancy, childbirth, or related medical conditions), military and veteran status, genetic information, marital or familial status, political affiliation, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. 

Stand Together

Our Vision:

Central Synagogue is one of the leading and largest Reform congregations in the country. Located in Midtown Manhattan, Central’s reach includes more than 2,800 member families, a livestream community numbering in the hundreds of thousands, and more than 800 students, from birth to twelfth grade, in the Nursery and Religious schools. It has long played a significant role in the national Reform movement and is known for its innovation and leadership in worship, leading to a greatly expanded audience over the last two decades.

Central Synagogue works toward a world in which Judaism is core to the lives of Central members and Jews everywhere and is a profound and positive force for humanity. Central continually redefines what it means to be Jewish today, both within the Synagogue community and far beyond the Synagogue’s walls. The diverse clergy and professional team work hard, in collaboration with lay leadership, to build deep and enduring relationships among Central members, creating a caring, dynamic, and joyful community.

Central Synagogue is an inclusive and welcoming community. The Synagogue encourages participation from all who seek a connection to Jewish life and want to be part of its sacred community regardless of religious background, race, ethnicity, gender, ability, socioeconomic status, political affiliation, age, sexual orientation, or gender identity. Central is committed to being an open tent, a place that welcomes all people, including those who have been historically and institutionally marginalized or excluded from the Jewish community.

The Synagogue is well resourced, has over 100 staff, and is governed by a 29-member Board of Trustees. To learn more, please visit: https://www.centralsynagogue.org/.

Job Summary/Objective:

The Manager, Development Events will primarily be responsible for the synagogue’s events and trips for major donors and will play a crucial role in Central Synagogue’s fundraising efforts by working with the Chief Development Officer and others to steward Central’s contributors. This role’s primary task is the planning, coordination, and execution of the synagogue’s frequent fundraising events and trips.

This individual must be comfortable in a fast-paced environment, able to work independently, and capable of working with a high level of attention to detail. They will regularly interface with senior staff, the board, committee members, and members of our congregation, particularly our major donors. Outlined below is a more detailed list of key responsibilities. Given the nature of synagogue life, a great deal of flexibility and a ‘can-do’ attitude are essential qualities as we work to address the needs of our large community. The person in this role must always approach their work with the understanding that donor engagement is a top priority in order to be successful.

Reports to: Chief Development Officer

Department Hours:

  • Full-time, Exempt and not eligible for overtime
  • Required to work special events/programs.
  • Given the nature of this work, availability after hours and on weekends is sometimes required

Key Responsibilities/Essential Functions:

· Successfully produces events and trips of the highest quality that support donor stewardship and engagement

· Collaborates with the Chief Development Officer, other Development colleagues, other departments, and lay leadership to help develop events and trips

· Builds and maintains an internal calendar of Development events and trips

· Collaborating with colleagues, produces event and trip budgets, timelines, invitations, invitation lists, mailings, and production schedules

· Meets all deadlines to ensure the smooth execution of events and trips

· Serves as the primary point person for every element of event and trip production, including location selection, contracting, food, programming, décor, entertainment, A/V, and post-event and trip follow-up

· Acts as the main internal point of contact for outside event or trip planning companies and other outside vendors

· Communicates with the rest of the Development team on strategies for further engagement of event and trip attendees

Core Competencies:

  • Strong analytical and interpersonal skills
  • Self-starter, that takes initiative and brings together every component of a project, including resources or planning, that are needed to complete in a timely manner
  • Results driven that achieves goals while providing excellent customer service
  • Consensus-building skills for working with other departments and lay leaders
  • Excellent oral and written communication skills, with the ability to communicate effectively to various audiences
  • A high level of computer literacy, including proficiency with Microsoft Office, familiarity with CRMs (experience with Salesforce a plus), and knowledge of Zoom and Microsoft Teams
  • Flexibility, adaptability to changing priorities, and the ability to use independent judgment under pressure
  • Demonstrated time management and organizational skills, including the ability to multi-task

Qualifications:

  • Bachelor’s Degree required
  • 3+ years of fundraising or other event or trip production experience

Other Duties:

Please note that the above is intended to describe the general content of and requirements for the performance of this job. It should not be construed as an exhaustive statement of duties, responsibilities, or requirements. Nothing in this job description restricts management’s rights to assign or reassign duties and responsibilities to this job at any time.

The expected salary range for this position is $83,000 to $88,000. Central Synagogue offers an extensive benefits package designed to meet the needs of our dedicated and diverse community. The salary is commensurate with experience based on several factors, including, but not limited to, skills, knowledge, training, education, areas of specialization, and depth and scope of experience. The above salary range represents the Synagogue’s good faith and reasonable estimate of the possible compensation range at the time of posting.

Additional Information:

Central Synagogue requires all staff members (full-time AND part-time) to (a) provide proof of vaccination and booster against COVID-19 or (b) obtain an approved exemption as an accommodation. If you are offered employment this requirement must be met by your hire date unless a reasonable accommodation for exemption is received and approved.

Hybrid Schedule: One day remote on either Monday or Friday and four days in the office.

Application Process:

  • To apply, please submit a resume, along with a cover letter including how your experience relates to this position opening and three references, to [email protected].
  • Please reference “Manager, Development Events” in the subject line of your email. Incomplete applications will not be reviewed.

Central Synagogue

Skybound is currently looking for a talented and hardworking Production Artist to join our Editorial team. Potential candidate will report to the Art Director and work alongside graphic designer.

Reports: This position will report to the Creative Director, Editorial

Responsibilities: Responsibilities include, but are not limited to:

  • Prepare press-ready files for print.
  • Package and preflight files for release to printers or other media partners.
  • Troubleshoot and resolve any issues that arise during print production.
  • Provide image retouching, clipping paths and additional image manipulation.
  • Prepare images for online and mobile applications.
  • Maintenance of digital archive.
  • Work within design guidelines to produce additional design collateral
  • Assist in brainstorming concepts for upcoming projects & marketing strategies
  • Additional creative tasks that may arise.

Basic Qualifications

  • Minimum 1 year print production experience, familiar with prepress standards and technically proficient.
  • Excellent communication skills
  • Able to work under pressure
  • Highly motivated and organized
  • Skilled in the areas of typography, layout, and composition.
  • Solid knowledge of Adobe Creative Suite and MAC Computer systems, and continue to learn new techniques as the software updates are released.
  • Handle day-to-day tasks and prioritize as new projects are given, meet deadlines in a fast-paced and demanding environment.

REQUIRED MATERIALS:

  • Resume and portfolio (URL or PDF)

Required experience:

  • Graphic Design: 1 year
  • Please note this is an entry-level position.

Job Type: Regular, Full-Time

Salary Range: $21/hour

  • Actual base salary is dependent on several factors including but not limited to; market dynamics, location and region, experience, specialized skills/training (education), level of responsibility, budgetary considerations, tenure at the company (for current employees), etc.
  • The salary range listed is just one component of the total compensation package for employees
  • Compensation decisions are dependent on circumstances of each role

Skybound offers a wide array of benefits including medical, dental, vision, life insurance, flexible spending and dependent care accounts, as well as free counseling through our Employee Assistance Program (EAP). We also offer a 401K plan with 4% match, 12 weeks of paid parental leave, generous time off, wellness benefits, and tuition reimbursement. This role may also qualify for a possible discretionary bonus annually.

Company Overview

Skybound is a multiplatform content company working closely with creators and their intellectual properties, extending stories and universes to new platforms, including comics, television, film, tabletop and video games, books, digital content, events, and beyond. We are home to critically-acclaimed global franchises, including The Walking Dead and Invincible.

Skybound Games produces, publishes and distributes video and tabletop games across all genres, including the multi-million-unit selling The Walking Dead video game series. In addition to our wholly-owned franchises, we work with independent developers to foster and create original games with compelling characters and worlds, strong creator and artistic focus, and innovative approaches to engaging genres.

Equal Opportunity Employer

At Skybound we value diversity and are looking for extraordinary employees of all backgrounds! Skybound is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, citizenship, age, genetic information, disability, hair texture or veteran status. In addition to federal law requirements, Skybound complies with all applicable state and local laws governing nondiscrimination.

Skybound will consider applicants with criminal histories in a manner consistent with the CA Fair Chance Act and Los Angeles Fair Chance Initiative for Hiring Ordinance.

Skybound Entertainment

About Us:

Once Upon A Time Entertainment is part of the Once Upon A Time family, we work with the world’s leading entertainment companies creating imaginative marketing campaigns to promote theatrical and television/streaming content releases. From eye-popping key art, epic social campaigns to show stopping trailers and everything in between. We are a passionate group of creatives that love what we do. It is embedded in every piece of work we produce, so if this sounds like you, you’ve come to the right place.

The role:

The Once Upon a Time Print and Static Digital Designer and Production Artist will work closely with account, creative and production teams to lead the creative design process based on client and account team direction within supplied print and digital templates on Entertainment Campaigns using approved assets. Candidates with a proficiency in creative production and finishing in addition to design highly preferred.

Key Responsibilities:

  • Follow Account team & client instructions to produce digital and print artwork for the entertainment sector.
  • Lead the design process for print and static digital materials.
  • Work with client services teams to understand clients’ needs.
  • Communicate with Accounts Team to create and revise work based on client feedback.
  • Adapt artwork for multiple digital platforms and print placements.
  • Localise artwork and packaging for global territories.
  • Adhere to digital and print specifications and guidelines.
  • Deliver projects via multiple upload mechanisms.

Key Requirements:

  • Attention to detail is essential.
  • Excellent Photoshop, InDesign, Illustrator skills are essential. Experience of animation / After Effects desirable.
  • Skillset in Key Art Origination/Concepting.
  • Able to follow specifications and guidelines studiously.
  • Produce Digital and Print artwork to a high standard.
  • Home Ent. packaging experience preferred, general packaging exp. is desirable.
  • GoogleDocs familiarity and interest in TV and Film is desirable.

Ref: OU094

Once Upon A Time

PRIMARY JOB TITLE : Special Events Coordinator

SUPERVISOR: Development Director

CLASSIFICATION: Non-Exempt, Full Time

POSITION SUMMARY: The Special Events Coordinator is responsible for planning, implementation and coordination of Ronald McDonald House Charities of Central PA’s (RMHC-CP) internal and external special events. This position will support advancing the organization’s brand and increasing community and donor engagement with RMHC-CP. Our ideal candidate will be able to provide outstanding customer service and support memorable events that meet the organization’s intended goals and expectations.

COMPETENCIES: Communication and writing skills, interpersonal/team effectiveness, self-starter, administrative/organizational excellence, action-oriented and results-driven, ability to manage multiple projects efficiently, computer competency, and personable demeanor.

JOB DUTIES and RESPONSIBILITIES:

• Support, develop and execute strategies for successful special event programs and initiatives within budget and timeline

• Coordinate all event efforts from conception thru completion, considering target audience and event objectives including, but not limited to event locations and details such as décor, catering, entertainment, transportation, location, invitee lists, special guests, equipment, etc.

• Generate traffic, attendance and interest in the organization through successful execution of events

• Assist Marketing & Communications Manager with developing event marketing materials, website content and social media content

• Contract annually with event platform company and handling event page set-up, uploads and settings on platform for each event.

• Lead event committees, attract, coordinate, engage and support committee volunteers

• Organize post event activities to evaluate success and challenges

• Meet or exceed financial goals for each event that are established annually with Development Director

• Prepare event budgets and ensure adherence

• Source and negotiate with vendors and event suppliers

• Maintain and manage event databases, timelines and electronic files

• Lead any additional special event components as directed by the Development Director

• Perform additional development tasks including grant writing and graphic design as time allows with primary focus being on special events

QUALIFICATIONS and EXPERIENCE:

• Proficient knowledge of event planning best practices

• Strong project management and problem-solving skills

• Excellent written and verbal communication skills

• Minimum of one to two years related experience

• Proficient working knowledge of Microsoft Office

• Passion for the RMHC-CP Mission

• An Associate degree is preferred

• Valid driver’s license, auto insurance, and cellular phone are required.

COMPENSATION:

Compensation commensurate with experience. Salary range is $40,000-$45,000

APPLICATION PROCESS:

Apply by submitting your resume, cover letter and application for employment to [email protected]. Application for employment is available at https://www.rmhc-centralpa.org/who-we-are/careers/

Ronald McDonald House Charities of Central PA

About Us

Voted ‘Best Places to Work’ in 2022, EideCom is a Minneapolis-based production team that strives to impact the lives of others through events. With nearly 20 years in the industry, we specialize in creating memorable experiences that move your audience. Our company’s services include production management, audio/visual strategy, branding and design, interactive entertainment and cutting-edge technology. We focus on impeccable customer service and white-glove assistance to help organizations reach their goals. Our core values are: Positive, Creative, Effective and Team-Player – that’s who we are. These values guide us in everything we do. As a growing company, we are looking to find our next team member to embrace these values and work ethics.

Job Description

EideCom is seeking a talented, detail-oriented, creative communicator with a passion for people. One of the fastest-growing event companies, EideCom has passionate and creative visionaries at the helm. We are looking for a dedicated team member who is hungry to create meaningful work.

The Live Event Producer is a full-time position with EideCom and will be responsible for managing client relationships, communicating and coordinating with sales members, and effectively managing production to create a strategy that fulfills all tasks efficiently and professionally. This role will also be responsible for overseeing all logistics for each project.

This position will report to the Director of Event Operations. Primary duties will focus on production, editing content, leading a full production team, and collaborating with clients to ensure their satisfaction. This position will be located in Brooklyn Park, MN, but will require additional travel outside of the state and possibly overseas.

This is a full-time position, freelance workers need not apply.

Responsibilities

  • Meeting with the sales team and the client to understand the needs of the customer
  • Oversee and lead a full live-event production team (Site visits, load-in, rigging, etc)
  • Manage customer content in advance of the event and on-site at the event
  • Create and manage timelines for logistics
  • Travel and execute a technical position on-site to manage customer’s needs and expectations
  • Coordinate regularly scheduled calls with each customer
  • Track milestones and project deadlines to ensure timelines are met
  • Source equipment and technical needs from third-party vendors
  • Vetting, hiring and booking freelance technical staff
  • Lead onsite crew, labor, and logistics

Education & Experience

  • 5-7 years experience in a similar role in the Live Event Audio/Visual Industry
  • Excellent written and interpersonal communication skills, including the ability to communicate across multiple departments
  • Strong organizational skills and attention to detail
  • Ability to understand event creative and production
  • Ability to make decisions under pressure
  • Flexible schedule, which could include working evenings, weekends, and holidays
  • Employees must be able to stand, sit, or kneel for extended periods of time. Must also be able to move/lift heavy objects ranging 10-75 lbs. Clear vision and ability to use range of motion required.

Salary

$100,000-$120,000, depending on experience. This is a full-time position as a regular/permanent employee and includes many company-provided benefits:

  • Flexible Paid-Time Off
  • Health Benefits – medical, dental, vision
  • Short Term and Long Term Disability Coverage
  • Company paid Life Insurance Plan
  • Matching 401k Retirement account
  • Maternity/Paternity leave
  • Paid Holidays include some company-paid holidays
  • Company gatherings and social events
  • Company facilities include a fitness center, locker rooms and showers, theater space and studio space.

This position will be located in the Minneapolis, MN offices and requires in-person attendance.

Salary: $100,000.00 – $120,000.00 per year

EideCom

RESTAURANT AND CLUB MANAGER

Trail Drive Management Corp. – Dickies Arena of Fort Worth, TX

Dickies Arena is a 14,000 seat, spectacular multipurpose venue located adjacent to the Will Rogers Memorial Center campus in Fort Worth, Texas. The arena is owned by the City of Fort Worth and managed by the not-for-profit operating entity, Trail Drive Management Corp (TDMC). The state-of-the-art arena hosts concerts, sporting events and family entertainment, and is the new home to Fort Worth Stock Show rodeo performances.

Classification: Exempt Full Time

Reports to: Manager of Clubs

Supervisory responsibility: Exercises general supervision over restaurant and bar supervisors and full time & part time administrative and operations-based team members

Job Description

The Restaurant/Clubs Manager is responsible for overseeing a wide variety of activities including, but not limited to event planning, event day operations such event specific opening/closing/check-out procedures, reporting, payroll, menu build/spec/design, hiring, staffing and guest relations. Another primary function of this position is to serve as a team member liaison by supporting the training and development of PT hourly staff. The Restaurant/Clubs Manager monitors event day operations ensuring safe sanitation practices and responsible service of alcohol, while striving for an optimal experience for guests. Days of week, shifts, hours & total hours per week for this position fluctuate depending upon arena event schedule. The Restaurant/Clubs Manager will work closely with the Suites, Loge Box and Clubs Management team to help provide insight into anticipated demand, as well as specific guest details/needs for each event. The Restaurant/Clubs Manager is a full-time position that reports to the Manager of Restaurants and Clubs

Essential Duties (Include, but are not limited to the following):

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

  • Partner with all food and beverage managers to ensure successful operations at Dickies Arena
  • Assist with the establishment and enforcement of Dickies Arena policies
  • Work closely with other team members and other departments to ensure department specific procedures, tasks and goals are met, consistent and effective communication occurs, efficient operational performance and a positive reputation of venue within the market/ industry is maintained
  • Responsible for the hiring, training, staffing, and scheduling of all Restaurant/Clubs team members
  • Assist in the menu development for all Restaurant/Clubs including recipe, spec, costing and presentation
  • Drive the development of promotions and programs to enhance the guest and team member experience with the Restaurant/Clubs locations
  • Build and maintain the Restaurant/Clubs POS related and reservation systems to support the developing needs of the arena operations
  • Work with marketing team to distributed Restaurant/Clubs promotional information
  • Direct any other inquiries (not regarding Restaurant/Clubs food and beverage) to the correct entity and/or personnel.
  • Organize and maintain filing system (digital and physical) of events including all rodeo, sporting, concerts, and other events.
  • Create and update various F&B documents such as but not limited to inventory forms, requisition sheets, menu specs and training documents
  • Have complete knowledge of all menus, items, ingredients, and presentation
  • Work closely with the culinary leadership team; ensure appropriate production levels, assist with menu development, ensure accuracy in executions of all special requests, etc.
  • Conducts Pre-shift meetings
  • Maintain beverage inventory
  • Maintain digital menu boards content
  • Capture, store and share image content for website, social media and menus
  • Engage with restaurant guests at their tables, and venue guests to ensure exceptional hospitality is always received for each event
  • Monitor smallwares and repair/order as needed
  • Develop and implement training procedures and documentation
  • Support the premium operations team as needed
  • Assist with resolution of all departmental guest service issues
  • Follow and enforce policies associated with the safe service of all alcoholic beverages
  • Responsible for enforcing, executing and maintaining all safety, security and sanitation standards throughout the venue
  • Responsible for ensuring food quality in presentation and production throughout all Clubs/Restaurants
  • Assist and support the mentorship and development of all Restaurant/ Clubs supervisors and team members daily
  • Thoroughly and accurately use all selected systems as appropriate for position (Purchasing, Point-of-sale, Work Force Management and more)
  • Assist with ensuring achievement of all financial goals within the Restaurant/Clubs department
  • Conduct and oversee the ordering and inventory management aspects of the Restaurant/Clubs department
  • Other responsibilities and tasks as deemed appropriate by the Food and Beverage and Dickies Arena Leadership Team

Qualifications

  • 3+ years of experience in food & beverage operations with 2+ years in a supervisory/management capacity.
    • Experience in a sports and/or entertainment venue with restaurant experience strongly preferred.
    • Experience in multi-restaurant service types; fast casual, fine-dining, etc. strongly preferred
  • Previous experience leading large teams; inclusive of supervisors and part-time team members (30+ strongly preferred)
  • Experience leading teams
  • Attention to detail
  • Keyboarding skills and computer proficiency with software knowledge including MS Office Experience, implementing and operating Point of Sale, On-line reservations and purchasing related technology
  • Experience with computerized work force management software strongly preferred
  • Excellent written and verbal communication skills
  • Solid organizational skills with the ability to handle multiple projects at one time
  • Must be able to work extended shifts of 10 hours or more as business dictates
  • Must be flexible with schedule and able to work different shifts
  • Ability to work nights, weekends and holidays
  • Must be able to work in fluctuating temperatures
  • English reading, writing, comprehension, math and computer skills required
  • Ability to taste and evaluate food and beverage products
  • Must be able to reach, lift, stoop, bend and perform extensive standing and walking (including stairs) throughout shift
  • Ability to use hands in using office equipment, including the computer system
  • Ability to express or exchange ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly
  • Ability to perceive the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound. Ability to talk and hear to conduct phone and radio correspondence
  • The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; determine the accuracy, neatness, and thoroughness of the work assigned; visual inspection involving small errors and/or operation of machines (including inspection); using measurement devices; and/or assembly parts at distances close to the eyes

Intellectual/Social, Physical Demands And Work Environment

The intellectual/social, physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Intellectual/Social Demands

  • While performing duties of this job, the employee is frequently required to multi-task under time limits and with moderate to high pressure situations. Position requires constant attention to details and accuracy of specified standards including: following simple to complex (more than 3 steps) instructions, and concentration which frequently extends beyond 30 minutes at a time. This position also requires frequent use of interpersonal skills with internal and external clients. Employee will frequently communicate via radio and in-person with others and exchange accurate information. This position requires employee to frequently work both independently or as part of a team. Position also requires being able to recognize and resolve conflicts, by being able to openly communicate with clients.

Physical Demands

  • While performing the essential functions of this job, the employee will frequently operate a POS system, computer and other office devices such as calculators, telephones, copy machines, faxes and printers. Employee will constantly move about inside and outside various areas of the facility before/during/after events to interact with internal/external clients and supervise the work of employees during events. Employee must constantly communicate via telephone, radio, email and in-person with others and exchange accurate information. Employee may occasionally be required due to business demands and event operations to lift and/or move up to 50 pounds. As business, maintenance, operations or emergency situations require, employee may sporadically assist in lift/move 100 lbs. or more.

Work Environment

  • The duties of this position are performed primarily indoors but do require frequent movement in and out of controlled temperature units such as refrigerators and/or freezers. The noise level in the work environment is usually moderate, with the exception of event days, where the sound levels may be higher than moderate. Employee will be occasionally exposed to outdoor weather conditions, year-round. Employee will be exposed to and working in extreme temperatures when utilizing various pieces of equipment.

Other Duties

  • Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Trail Drive Management Corp.

The Director of Guest Services reports directly to the Vice President of Operations. The position will be responsible for enhancing the experiences of our guests, employees, and stakeholders.  This dynamic leader will be responsible for developing, executing, and the continuous evaluation of all Guest Service plans for all arena events.  This individual will create and enforce a vibrant customer-focused culture among all key-stakeholders, CFG Bank Arena managers and employees.  The successful candidate will be a hands-on professional who enjoys rolling up their sleeves and working as part of a team.  The goal is to ensure we become and remain the industry standard for excellence and ensure that all our guests and staff have exceptional experiences.

 

This role will pay a salary of $90,000 to $95,000.

 

For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).

 

Essential Functions and Responsibilities

  • Direct and lead the Guest Services manager and supervisors while creating and enforcing a customer-focused culture at the CFG Bank Arena.
  • Directs more than 300 event staff employees to strategically enhance the guest experience for 100+ events per year.
  • Facilitate a strong relationship with Human Resources to ensure the Guest Services team can recruit, interview, select and train all front-of-house staff according to established guidelines.
  • Handle the development & facilitation of the Guest Experience Training Program for employees within Premium Guest Services, Event Security, Ticket Taking & Ushering, and Stagehands to include content around identified core values, curriculum, implementation, and evaluation.
  • Works closely with Director of Security and Director of Event Services to help create and oversee best Guest Service policies and practices for CFG Bank Arena.
  • Aids in directing front-of-house staff in managing large crowds under constantly changing event environments.
  • Create reporting procedures to help review and analyze guest feedback, identify trends, and data analytics for process improvements for both guest experience and operational improvements.
  • Works closely with all departments and business lines to address guests both proactively and reactively. Develops and maintains effective working relationships with clients, partners, and all Stakeholders.
  • Resolves any escalated complaints/concerns.
  • Create and oversee recognition and appreciation initiatives for all Front-of-house event staff to ensure consistency in service and venue knowledge across all levels of the venue.
  • Work closely with VP of Operations in overview of expenses within annual approved department budget including but not limited to researching, reviewing, and recommending training, uniforms, equipment, materials, and supplies required for the Guest Services department.
  • Plan and lead operational meeting as required, ensuring smooth coordination of Guest Services.
  • Responsible for the policies, systems and processes that provide a strong foundation and support the company culture.
  • Ensure compliance with American with Disabilities Act (ADA) during events.
  • All other duties as assigned.

 

 

Qualifications

  • Minimum 7 years’ experience managing guest service & experience programs in a large-scale event setting.
  • Bachelor’s Degree in Sport/Event Management, Hospitality, Training & Education, HR, or Business Administration or an equivalent combination of education and experience in the field.
  • This individual is a natural integrator and solution oriented who has experience driving and motivating results with large staffing departments.
  • Experience in event planning and/or event execution experience in sports/live entertainment facility.
  • Has a minimum of 5-years leadership experience.
  • Has 5+ years of practice creating and teaching/delivering effective employee training programs, preferably in the area of customer service.
  • Passion for providing the highest quality service and puts guest’s needs before their own needs first.
  • Must be a creative problem solver who can identify solutions and address guest concerns efficiently and professionally while remaining calm under pressure
  • Must be adaptable with the ability to work under pressure to meet deadlines.
  • Ability to create and manage a collaborative and diverse workforce.
  • Strong verbal and written communication skills, with an expert ability to present and communicate new ideas and concepts.
  • A high degree of personal integrity and consistently put the interests of the organization first.

Desired Qualifications

  • Guest Services experience with large-scale events in a stadium, concert, or multi-use facility setting of a similar size (14,000 seats) is highly desirable.
  • Experience servicing various stakeholders and demographics.
  • Ability to manage multiple tasks and prioritize needs efficiently.
  • Proficient in all Microsoft Office skills, including Word, Excel, PowerPoint, etc.
  • Ability to work non-traditional hours including nights, weekends, and holidays

Comcast

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