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  • Canada
  • Toronto

Position: Support Service Manager

Department: Global Services

Location: Calgary, AB

Position Type: Full Time

Reports to: Director, Global Services

Reporting to the Director, Support Services, the Manager, Support Services is responsible for the day to day management of Global Services. The Manager, Support Services ensures prompt and cost-effective implementation of SLAs, and that processes are carried out in accordance to contractual obligations. This role directly interfaces with internal and external escalations and oversees the overall supervision and management of all support staff.

Key Responsibilities:

  • Host bi-weekly reviews for all direct reports.
  • Adhere to Manager schedule and to be in office during the specified time as well as on call 24/7.
  • Develop and Maintain the KVI/KPIs which will be upheld by the Team Leads.
  • Assist with the development and management of Global Services budgets.
  • Assist in investigating, resolving and reporting on internal network performances and issues.
  • Ensure sufficient recovery mechanisms and emergency preplans are maintained and available when needed.
  • Manage and support the Global Services Teams with their professional development and proactive succession plan for the Global Services.
  • Upholding of KVIs and KPIs in accordance to individual and departmental performance requirements necessary to the progression of employee career development.
  • Issue monthly (or as required) reports on service results along with an analysis identifying chronic problem areas; initiate action plans to resolve performance issues.
  • Provide status reports on a daily, weekly, monthly and an as required basis for ongoing projects.
  • Ensures the planning and development of Global Services meets both customer requirements and business needs.
  • Ensures effective management of budget, facilities, staffing, controls and productivity/efficiency.
  • Develop and maintain key processes to provide high quality and cost-effective results for customers and develop/implement ongoing operational improvements to more effectively deliver improved customer service at reduced operating costs.
  • Maintenance of SLAs and Processes to ensure contractual obligations are achieved.
  • Ensure established guidelines are followed to provide quality service both internally and externally.
  • Recruit, develop and maintain a high performing team.
  • Effectively manage the overall performance of the team, providing feedback and constructive criticism allowing members to meet objectives.
  • Set expectations and hold people accountable; promote team work through open and honest conversations.
  • Anticipate risks and issues; ensure appropriate action is taken to mitigate/resolve them.
  • Communicate departmental targets and follow up accordingly.
  • Ensure all administrative duties are tracked and completed including case creation, outage alerts and escalations.
  • Communicate effectively with all levels of the organization; verbally and written.
  • Communicate frequently with Client Relationship Managers to maintain situational awareness and ensure the PSS group is working toward, and prepared for, Guest-tek’s common goals.
  • Ensure training is up to date and individual needs are identified for the group.
  • Ensure training courses are scheduled.
  • Keep staff up to date on new products and initiatives.
  • Create and maintain training, retention, and career progression plan in cooperation with the Global Services Management Team.
  • Maintain awareness of all ongoing issues and ensure that they are being resolved with accordance to the SLA associated with the severity of the issue
  • Maintain communication with all levels of Hotel to ensure communication with regards to ongoing and previous issues were resolved.
  • Ensure that team of Support Supervisors are efficiently and effectively dealing with ongoing issues
  • Ensure that the Support Supervisors are conducting expected tasks as outlined in their role expectations.
  • Other duties as required.

Qualifications:

  • 3+ years’ experience working in a Call Center / Customer Service environment.
  • 3+ years’ experience as a member of the Guest-tek team is an asset.
  • 3+ years’ experience in network troubleshooting is an asset.
  • Superior aptitude for analysis of data matrix and reporting.
  • Knowledge of budgeting and experience with fiscal management is an asset.
  • Demonstrated exceptional coaching and team building skills.
  • Proficient with the use of Microsoft Office.
  • Knowledge of various Operating Systems (Windows, Linux, MAC).
  • Capable of effectively managing employees in remote locations.
  • Exceptional organizational skills and the ability to multitask with attention to detail.
  • Proven ability to recruit select and maintain top qualified employees.
  • Able to interact with different levels within the organization.
  • Travel may be required.

Personal Attributes:

  • Superior communication and interpersonal skills.
  • Positive, “can-do” attitude.
  • Customer and business-oriented approach.
  • Motivated, reliable, and goal oriented with a proven dedication to customer care excellence.
  • Proven ability to manage, motivate, train and develop employees.

GuestTek Interactive Entertainment Ltd.

$$$

Charm Offensive: Your emails, posts, and messages are so friendly that people often confuse you with a Care Bear. You’re awesome at phone calls – confident, personable, and easy going. And you’re more organized than Martha Stewart’s spice rack.

If that sounds like you AND you love a fun, collaborative workday where you get to help gazillions of people transform their lives; let’s talk!

AlgaeCal is looking for an Admin Assistant (HR) to bring their awesomeness to our fun-loving People & Culture team.

Small print here ⇒ Every year our dynamic company receives applications, resumes, and cover letters from some amazing people – and we need YOU to help us find the very best among them.

Still here? Okay then…

This job will give you ALL the feels:

At AlgaeCal, we’re driven by a single idea. To end the fear of bone loss. In the United States, an estimated 54 million people have low bone density.

The good news? AlgaeCal has the world’s only clinically-backed natural solution to this problem. We give hope to everyone worried about bone loss. If that excites you, you’ll find no better place to continue your career than at AlgaeCal.

You’ll love it here:

  • You’ll be working with a great team. The People & Culture team at AlgaeCal have been there, done that, and got the t-shirt. They’ve created more magical hiring experiences than Disney. They sent more friendly emails than the Mdme Charming School Of Etiquette. They’ve spent more time on the phone than a pair of lovesick teenagers. And the best part? They’re friendly, funny, and easy to work with.
  • You’ll use your powers for good. This isn’t one of those jobs that crush your soul with mindless tasks. On the contrary! You’ll be finding top talent to help spread a powerful message – bone loss is beatable.
  • You won’t be micromanaged. We’ll give you a simple set of KPIs with crystal clear expectations.
  • We don’t have mattresses at the office (Seriously Elon, what’s up with that?!?). You’ll be relieved to know this isn’t one of those awful jobs that expects you to work ridiculously long hours and frowns upon family time. We’re not like that! We enjoy our life, and we want you to enjoy yours too.

This job might be for you if you’ve got…

  • A resume that wows us. We expect you’ll have proven yourself as a top-notch admin assistant in a recruitment environment. You’ve got experience that includes screening resumes, analyzing cover letters, and scheduling phone interviews.
  • An in-depth knowledge of spreadsheets, and ATS.
  • Brilliant writing chops. You can write emails that create a good first impression for prospective new hires.
  • The knowhow to support onboarding, off-boarding, internal communications, and employee engagement activities.
  • Super-sleuth skills. You’ve got a knack for identifying the top candidates from a mountain of cover letters.
  • A background that demonstrates experience in recruitment.
  • Next level time management skills. In fact, you’re so good at managing time you should probably be applying for a job on Gallifrey.

If you’re reading this and thinking, “Wow, that sounds exactly like me!” We would love to hear from you. If it doesn’t, no worries! We’re only seeking candidates who will immediately light up this role.

What Will You Earn?

Let’s agree on salary and vacation once we know what you offer, but our goal is to pay above the market rate for your unique skills.

Other Goodies

  • Annual team trip (most recently, Los Cabos, Mexico!) which you are eligible for after one year of employment. This amounts to another week of paid vacation, plus we cover hotel, food, flights and entertainment.
  • A generous health benefits package
  • Monthly team events and activities
  • Flexible Stat Holidays with the option to bank days for later use
  • Weekly team lunches
  • Casual dress code

How to apply

So, do you have what it takes to become the next member of team AlgaeCal?

Job opportunities like this don’t come along often, and we’ve got a lot to offer our successful applicants. So, to make sure our future Admin Assistant is the real-deal, will be a great fit, and will thrive at AlgaeCal, we ask a little more than your run-of-the-mill job application:

If this sounds like a position for you, please respond to this advertisement with your resume and cover letter. Please, read carefully:

1. Write a cover letter addressing:

  1. Why you’re the best Admin Assistant for this role. Give quantifiable examples of related achievements.
  2. Describe why you fit perfectly with our values. Read them: https://drive.google.com/file/d/1deCCJZ6tiDiOSlr_W0UdCuM_V_ahzPBs/view
  3. What’s the toughest challenge you’ve ever overcome in your life? How did you overcome it?
  4. What are the last three books you’ve read?
  5. What do you do for fun?

2. Explain what you’re doing now for a job:

  1. If you don’t have one, explain why.
  2. If you have one, explain why you’re looking elsewhere.

3. Upload your cover letter and resume:

  1. Ensure that your cover letter and resume are saved and sent as one file.

Yes, our hiring process is challenging, but it’s our way of selecting the best–and your way of ensuring your AlgaeCal teammates are tops.

Click the “Apply Now” button on this page and upload your cover letter and resume.

***Note: Please include your cover letter WITH your resume in one document.

We are looking to hire as soon as we find the right person, so act quickly and you can also expect a prompt response.

AlgaeCal Inc.

Office Coordinator position

Essential Functions: Reporting to the VP of Operations

Office Management

·      Provide outstanding customer service for visitors and all employees

·      Oversee and manage all expenditures and invoicing as well as partnering with the finance team for additional requests (along with all related processes and documentation management)

·      Plan and organize office events and actively drive the center of culture in accordance with our core values and guiding principles

·      Maintain and organize inventory, order supplies, and hardware

·      Acquire snacks and other supplies for the office on a regular basis

·      Coordinate office events such as lunches, visitor meetings, get-togethers, awards, etc. as directed

·      Active member of social and health and safety committee

·      Maintain a professional work environment in alignment with KPI Digital culture

Support to Management Team

·      Provide outstanding levels of administrative support to the management team

·      Proceeds with all administrative tasks and support for the VP of Operations, HR Director, and Management Team

·      Assist in the management of travel requests and expenditures which include (flights, hotels, rental cars, meals, and entertainment expenses) and tracking

·      Organizes meetings with Management and assists as needed

·      Prepares presentations, agendas, and/or projects for Management as required

·      Assists other departments and colleagues upon request

Employee Support

·      Responsible for new employee’s desk set up, orientation, and ordering of business cards

·      Support in managing and responding to employees’ requests regarding benefits

You will be required to be present in the office in order to manage all your duties.

Minimum Education/Skills:

Minimum 3 years of experience in an administrative or customer service-related position.

·      Bilingual (English and French)

·      Dynamic, pro-active, good communication and customer service oriented

·      Good learning, superior organizational and time management skills

·      Energetic, hard-working, great attitude, sense of urgency, team player, able to multi-task

·      Reliable, resilient, dedicated, and willing to learn

·      Professional, courteous, and cooperative

·      Strong ability to prioritize, organize, problem-solve, and meet deadlines and goals

·      Prior experience in an Administrative, Receptionist or Customer Service-related role supporting technical and management-level employees preferred

·      Proven experience serving in executive admin function highly desired.

·      Previous experience planning events and managing calendars, appointments, and meeting rooms

·      Excellent proficiency in MS Office and MS Excel is required

Benefits 

·      The opportunity to join and grow an ever-expanding professional network of high-profile clients and reputable colleagues.

·      Competitive merit-based compensation

·      If you plan to go to the office, free use of the gym within the building, a full kitchen with snacks, treats, espresso, etc.

·      Free Parking available on the premises

·      Casual work environment

·      Great vacation and personal days package 

·      Group insurance benefits

This is a hybrid position and all candidates must live in the greater Montreal area.

Poste de coordonnateur de bureau

Fonctions essentielles : Relève du vice-président, Opérations

Gestion de bureau

·      Offrir un service à la clientèle exceptionnel aux visiteurs et à tous les employés

·      Superviser et gérer toutes les dépenses et la facturation, et collaborer avec l’équipe    financière pour les demandes supplémentaires (ainsi que tous les processus et la gestion de la documentation connexes)

·      Planifier et organiser des événements au bureau et promouvoir activement le centre de la culture conformément à nos valeurs fondamentales et à nos principes directeurs

·      Tenir à jour et organiser les stocks, commander les fournitures et le matériel

·      Acheter régulièrement des collations et d’autres fournitures pour le bureau

·      Coordonner les activités du bureau comme les déjeuners, les réunions avec les visiteurs, les rencontres, les prix, etc., selon les directives

·      Membre actif du comité social et du comité de santé et de sécurité

·      Maintenir un environnement de travail professionnel conforme à la culture numérique des IRC

Soutien à l’équipe de gestion

·      Fournir un soutien administratif exceptionnel à l’équipe de direction

·      Effectuer toutes les tâches administratives et apporter son soutien au vice-président, Opérations au directeur des RH et à l’équipe de direction

·      Participer à la gestion des demandes de voyage et des dépenses (vols, hôtels, location de voitures, repas et frais de représentation) et au suivi

·      Organiser des réunions avec la direction et aider au besoin

·      Préparer des présentations, des ordres du jour et/ou des projets pour la direction, au besoin

·      Aide d’autres services et collègues sur demande

Soutien aux employés

·      Responsable de l’installation, de l’orientation et de la commande des cartes professionnelles des nouveaux employés

·      Participer à la gestion des demandes d’avantages sociaux des employés et y répondre

Vous devrez être présent au bureau afin de gérer toutes vos tâches.

Études et compétences minimales :

Au moins trois ans d’expérience dans un poste administratif ou lié au service à la clientèle.

·      Bilingue (anglais et français)

·      Dynamisme, proactivité, bonne communication et souci du service à la clientèle

·      Bonnes compétences en matière d’apprentissage, d’organisation et de gestion du temps

·      Énergique, travailleur, attitude exemplaire, sens de l’urgence, esprit d’équipe, capacité à effectuer plusieurs tâches en même temps

·      Fiabilité, résilience, dévouement et volonté d’apprendre

·      Professionnalisme, courtoisie et coopération

·      Solide capacité à établir des priorités, à organiser, à résoudre des problèmes et à respecter les délais et les objectifs

·      Expérience préalable à un poste administratif, de réceptionniste ou de service à la clientèle, à l’appui d’employés techniques et de direction souhaitée

·      Expérience avérée au sein d’une fonction administrative de direction hautement souhaitée.

·      Expérience préalable de la planification d’événements et de la gestion de calendriers, de rendez-vous  et de salles de réunion

·      Excellente maîtrise de MS Office et de MS Excel

Avantages

·      L’occasion de rejoindre et de développer un réseau professionnel en constante expansion de clients de premier plan et de collègues réputés.

·      Une rémunération au mérite concurrentielle et des primes qui récompensent rapidement les membres passionnés et motivés de l’équipe.

·      Si vous prévoyez vous rendre au bureau, utilisez gratuitement le gymnase de l’immeuble, une cuisine complète avec collations, friandises, expresso, etc.

·      Accès facile au stationnement gratuit

·      Milieu de travail décontracté

 

KPI Digital Solutions

$$
Job Type:
Extra
Skills:
Acting

Seeking Non-Union Kids in the Okanagan! 

We are currently seeking:

Kids (boys & girls) who look between 12-15 yrs in age for speaking roles in a non-union short film shooting in the Okanagan in March/April.

Kids of all sizes and ethnicities are welcome to submit. Small honorarium paid for 3 days of shooting. 

$$
Job Type:
Actor
Skills:
Acting

CASTING NOTICE
Davey & Jonesie’s Locker – Lead Roles

DAVEY & JONESIE’S LOCKER

Details

Project: DAVEY & JONESIE’S LOCKER
Episodic- 10 episodes x 30 minutes
This is a live-action TEEN COMEDY
Network: Hulu in the US and a popular streaming partner in Canada
Production Companies: marblemedia, Mark Bishop, Matt Hornburg, Carrie Paupst Shaughnessy, AJ Trauth
Producer: David Lowe
Creator/Writer: Evany Rosen
Tentative Outside Dates: April 10 – June 5, 2023
Location: Toronto and surrounding areas
Rate: ACTRA IPA

AUDITION INSTRUCTIONS AND FULL CHARACTER DESCRIPTION:

Note:

  • This is a live-action TEEN COMEDY
  • Please be sure to read BOTH character descriptions as each description provides insight for BOTH roles.
  • For any talent that would need to travel to Canada if booked- both talent and Guardian must have a valid passport

Option: Davey and Jonesie will be Optioned at 1 + 3 (3 additional years).

[DAVEY] Female. Seeking talent 16-18 (must look 14-15) (LEAD) 
Theatrical, impulsive and an out and out goof, everything Davey touches turns to fun drama and zany chaos. Prone to flights of fancy and elaborate romantic fantasies – Davey’s overactive imagination means she dreams big and she dreams hard. As such, she often has a tendency to gloss over important details or skip the “thinking it through” step in favor of diving straight in. An only child of older parents, Davey can tend towards being a people pleaser, but this often works at odds with her desire to make a splash – so she frequently finds herself desperate to fit in but only by standing out. Fortunately, she isn’t afraid of looking like a nut, and if someone (especially Jonesie) finds themselves in the unwanted spotlight, she’s more than happy to loudly make a fool of herself to protect them. Despite her sensitive nature and high emotional intelligence, she can be a little self-absorbed or even a bit of a bulldozer when she gets too pumped. But she’s ultimately the most generous, selfless and brave kid you’ll ever meet – and she’s got Killer taste in friends…

[JONESIE] Female. Seeking talent 16-18 (must look 14-15). (LEAD) 
Artsy, sarcastic and a little macabre – Jonesie is the deadpan, one-liner slinging yin to Davey’s effusively goofy yang. If Davey is a sensitive extrovert, Jonesie is what you’d call a confident introvert – it’s not that she’s shy, she just doesn’t ever feel the need to express herself how you think she should. And while she too loves to stand out and be different, she’s a little less comfortable in the spotlight. She’s more of a lurk in the shadows for fun kind of gal. But that doesn’t mean she isn’t just as brave in her own way. Enamoured of anything offbeat, creepy or strange, Jonesie is never one to shy away from new experiences and tends to be ultra adventurous in the face of the unexplained. She also has no problem standing up to literally anyone she thinks is being a bully, a coward or simply inauthentic. Some people find her too dry and a little off-putting. Davey thinks she’s the funniest, coolest person in the world. And the feeling is very much mutual. Jonesie can be a bit stubborn and blunt – and with three older sisters always bossing her around, her fear of being “walked all over” can occasionally make her dig in her heels. But at the end of the day, Davey and Jonesie’s friendship is usually a perfect harmony of personalities. Like that time they found a dead bird and Jonesie was obsessed with looking at it while Davey was obsessed with planning its funeral. And together they spent an entire weekend performing an elaborate death ritual for it instead of going to the soccer meet their parents signed them up for. Classic…

$$
Job Type:
Actor
Skills:
Acting

Casting Call

Canada – Wide Search

“Late Bloomer”

Searching Across Canada

Seeking: South Asian Talent for supporting roles in a new series.

  • Paul: (Late 20s – early 30s)
  • Sunny: ( Early 30s)
  • Gurdeep Aka Dad: (Late 50s-Early 60s)
  • Surjeet Aka Mom: (Late 50s-Early 60s)

We have extended the deadline for audition submissions for FRIDAY, JANUARY 27th, at 2 PM EST!

We are doing a final sweep to be sure no one was missed!

$$$

About Goalcast

Goalcast is the world’s leading empowering media company, specializing in the production and distribution of transformative short documentaries and original short films. With a growing community of over 40 million people and a monthly viewership of over 500 million, our videos deeply impact lives across the globe. Each one is made to help people recognize their potential, make the tough choices required to change, and live the impossible.

We are looking to amplify our impact and are currently looking for a freelance Snapchat Platform Manager.

To succeed in this role, you need to be a results-driven platform expert on Snapchat with experience building channels to substantial viewership levels Social media copywriting, with content creation skills and a keen understanding of content strategy on Snapchat are requirements for this role

Key Responsibilities

  • Develop a content strategy to grow Goalcast’s channels on Snapchat
  • Manage all areas of the platform’s distribution as per the content calendar. This includes scheduling content, community management and optimizing all posts for reach and engagement.
  • Monitor analytics, audience sentiment, social media trends, brand awareness and online reputation
  • Report on learnings translated into actionable insights for distribution, editorial and content teams
  • Create graphics and captions for social media
  • Identify opportunities on the platform and make recommendations
  • Perform creative testing ( i.e A/B testing ) and provide innovative solutions
  • Work closely with marketing team on campaigns and branding to maintain the voice of Goalcast across platforms

What We’re Looking For

  • Proven success on this platform and detail oriented (high standards of performance)
  • 1+ years of social media management and content distribution experience
  • Data-driven with a strong analytical mindset
  • Self starter that must be able to perform under tight deadlines
  • Strong communication and creative/storytelling skills
  • Must be able to work alone and in a team
  • Strong command of the English language
  • DEC or university degree in marketing, communications, relevant field, or equivalent is an asset but not required

Important message: Only the applicants who have been selected to advance will be contacted. The details of your past results are a requirement to be considered. To learn more about the entire hiring process please visit workatgoalcast.com .
Goalcast

$$$

About Goalcast

Goalcast is the world’s leading empowering media company, specializing in the production and distribution of transformative short documentaries and original short films. With a growing community of over 40 million people and a monthly viewership of over 500 million, our videos deeply impact lives across the globe. Each one is made to help people recognize their potential, make the tough choices required to change, and live the impossible.

We are looking to amplify our impact and are currently looking for a freelance TikTok Platform Manager.

To succeed in this role, you need to be a results-driven platform expert on TikTok with experience building channels to substantial viewership levels Social media copywriting, with content creation skills and a keen understanding of content strategy on TikTok are requirements for this role

Key Responsibilities

  • Develop a content strategy to grow Goalcast’s channels on TikTok
  • Manage all areas of the platform’s distribution as per the content calendar. This includes scheduling content, community management and optimizing all posts for reach and engagement.
  • Monitor analytics, audience sentiment, social media trends, brand awareness and online reputation
  • Report on learnings translated into actionable insights for distribution, editorial and content teams
  • Create graphics and captions for social media
  • Identify opportunities on the platform and make recommendations
  • Perform creative testing ( i.e A/B testing ) and provide innovative solutions
  • Work closely with marketing team on campaigns and branding to maintain the voice of Goalcast across platforms

What We’re Looking For

  • Proven success on this platform and detail oriented (high standards of performance)
  • 1+ years of social media management and content distribution experience
  • Data-driven with a strong analytical mindset
  • Self starter that must be able to perform under tight deadlines
  • Strong communication and creative/storytelling skills
  • Must be able to work alone and in a team
  • Strong command of the English language
  • DEC or university degree in marketing, communications, relevant field, or equivalent is an asset but not required

Important message: Only the applicants who have been selected to advance will be contacted. The details of your past results are a requirement to be considered. To learn more about the entire hiring process please visit workatgoalcast.com .
Goalcast

  • Inventors of the most powerful, iconic TV ad platform driving brand sales
  • Fun agency environment working with some of the world’s biggest FMCG companies
  • Relocate to Melbourne, Australia for 12 months ASAP!
  • We will pay your relocation costs including visas, health insurance, flights and initial accommodation

The Role

Using The Brand Power Company endorsement platforms and best-practice formulas, our Creative and Production team produces creative content to drive sales for many of the world’s major FMCG companies, including P&G, Nestle and Loreal.

Reporting to the Global Creative & Production Director, you will be responsible for overseeing and controlling the technical and deliverable aspects of all Buchanan productions. You will work as part of a small, high-performing team to deliver an efficient and effective production process from the kickoff call to the airing, ensuring you are with our clients every step of the way.

The Brand Power Company (formerly Known As Buchanan Group)

The Brand Power Company (a WPP company) is the world’s leading provider of endorsement advertising platforms across television, digital and social. We’re big fans of authentic. Not just in the solutions we provide clients globally, but in the people we welcome to our team. Genuine team players up for collaborating, creating and celebrating awesome results for our clients.

We know passion beats pretense and that it’s the down-to-earth who best step up to any challenge. We champion diversity. We collaborate across sixteen offices worldwide. We’re expanding into new markets. We’re committed to solutions that drive measurable results for our clients. And we play as hard as we work.

Key Responsibilities

  • Managing project timelines, production budgets, and supplier relationships
  • Coordinating the sourcing, scouting, and booking of location, equipment, crew, and talent
  • Managing shoot days, including setup, freelance crew, equipment, catering, wardrobe, props, client
  • Administering the slating, trafficking, and distribution of final production assets
  • Consulting for clients, ensuring excellent responsiveness and service
  • Managing movement of information between client and internal teams
  • Liaising with clients, networks, and approval bodies to ensure creative approvals
  • Conducting pre-production meetings and conference calls with clients

What you can do is more important to us than what you have done previously.

We value an open mind, a desire to succeed, and good old-fashioned hard work over a laundry list of skills. If you think you have what it takes but don’t tick every box, then we absolutely encourage you to give us a shot. We’d love to meet and get to know the real you, as well as see what else is in your toolbox.

Qualifications And Experience Wishlist

  • Post-secondary education in production or a related field, or equivalent combination of education and experience
  • 4-5 years of TV/video production experience
  • Knowledge of media production and communication techniques and methods
  • High levels of initiative, self-motivation, and time management
  • Outstanding time management skills, high levels of attention to detail, and a willingness to problem-solve
  • Strong verbal and written communication skills
  • Excellent computer skills, including MS Office
  • Client service experience is beneficial

Features tell.. but our Benefits SELL!

  • A competitive salary, loads of leave entitlements including 4 weeks leave entitlement
  • Training, training and more training
  • Hybrid work model
  • A fun advertising agency work environment
  • Excellent international career opportunities in a high growth company

We’re big fans of authenticity.

Diversity and inclusion are fundamental to who we are, and what has always made us tick. We recruit and reward people based on capability and performance. We don’t discriminate based on race, gender, sexual orientation, gender identity and/or expression, lifestyle, age, educational background, national origin, religion or physical ability. You may think we care about your purple hair or love of cats, but we don’t. We believe treating everyone with authenticity and respect simply gives us the best chance of delivering success.
The Brand Power Company (formerly Buchanan Group)

$$$

Be a part of championing the voice of Canadian democracy. Join CPAC to protect and build on 30 years of unfiltered access to the people and events that shape our democracy in Canada. The Cable Public Affairs Channel (CPAC) is Canada’s window on parliament, politics and public affairs. As Canada’s only national, bilingual media outlet focused exclusively on politics, we are unique in the Canadian media landscape.

The Role

Based in Ottawa and reporting to the Executive Producer, CPAC is seeking a bilingual (French/English) journalist to join our editorial team, who’s main assignment is with CPAC’s daily political program L’Essentiel, to oversee the production of programs, stories and segments. This is a great opportunity for an individual who is keenly interested in storytelling and embraces the challenges of producing content that engages the unique needs of different audiences across all platforms. The chosen individual will possess strong journalism skills combined with an ardent appreciation and knowledge of all things political.

Primary Responsibilities:

  • Produce the daily French current affairs program, L’Essentiel;
  • Develop program, story, and segment ideas;
  • Write segments of the show;
  • Provide leadership and advice to production personnel on technical, journalistic and aesthetic development of program, story and segments;
  • Conduct research and identify story/program focus, guests, visual elements, treatment, budget, and schedule;
  •  Book and brief guests;
  •  Make required arrangements for crews, feeds or other technical elements in collaboration with the Operations Coordinator;
  • Coordinate the production of program segments and story concepts with regional freelancers/resources;
  • Input required compliance data and program information into Broadview and Dalet;
  • Participate in staff, program and other corporate meetings as required;
  • Maintain necessary program files and records;
  •  Ensure that all production expenses authorized are within budget;
  • Undertake other related tasks as assigned by the Executive Producer;
  •  Develops and maintains positive work relationships with supervisor, coworkers, managers, consultants, talent, the public;
  • Creates an environment that recognizes, supports, respects, and welcomes diversity of employees.

Qualifications (knowledge, skills and experience required:

  • Undergraduate Degree in Journalism or Media Arts, or the equivalent combination of education and media experience;
  •  Three to 5 years professional experience in broadcasting or a combination education and experience;
  • Excellent French language skills in order to write and produce content for broadcast and for digital purposes;
  • Understands and maintains current knowledge of the Canadian political system, and of current and emerging issues and trends;
  • Excellent analytical and synthesizing skills; inquisitive, creative and a self-starter;
  • Excellent writing skills, including familiarity with Canadian Press style;
  • Advanced knowledge of video editing and video asset management platforms, computer system operation and maintenance, hardware and software;
  •  Knowledge of video-editing principles and techniques;
  •   A strong track record using digital platforms for journalistic content;
  • Proficiency with Adobe Premier, YouTube, Twitter, Instagram and Facebook.;
  • Ability to work under pressure and tight deadlines;
  • Has excellent organizational and time management skills;
  • Has strong project management skills and experience;
  • Able to work flexible, irregular hours;
  • Develops and maintains positive work relationships with supervisor, co-workers, managers, consultants, talent, the public and contacts;
  • Intervenes diplomatically to determine or mediate a solution when encountering difficult or confrontational situations;
  • Understands group and interpersonal dynamics;
  •  Promotes an environment that recognizes, supports, respects and welcomes diversity of employees.

This is a full time, regular position with competitive benefits. The successful candidate must be fully vaccinated and will be required to work primarily in the Ottawa office.

Please submit your application in confidence to:

CPAC

1750-45 O’Connor Street

Ottawa, Ontario K1P 1A4

Attention: Patricia Hutton, Human Resources

E-mail: [email protected]

CPAC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment 

_________________________________________________________________________

Participez à la promotion de la démocratie Canadienne. Joignez-vous à l’équipe de CPAC afin de protéger et développer 30 ans d’accès non filtré aux personnalités et aux événements qui façonnent la démocratie canadienne. La Chaîne d’affaires publiques par câble (CPAC) se veut une fenêtre sur les affaires parlementaires, politiques et publiques au Canada. En tant que seul diffuseur national et bilingue consacré exclusivement à la politique, CPAC est un organisme de presse unique en son genre dans le paysage médiatique canadien. 

Le rôle

CPAC souhaite recruter un(e) journaliste bilingue (français/anglais) pour son équipe de rédaction. Le/la titulaire du poste, qui travaillera à Ottawa et relèvera du producteur en chef, aura pour principale affectation l’émission politique quotidienne L’Essentiel. Cette personne supervisera la réalisation d’émissions, de reportages et de segments. Ce poste convient parfaitement à une personne qui s’intéresse vivement à la narration et aux défis liés à la réalisation de contenu ciblant les besoins uniques d’auditoires différents sur toutes les plateformes. Le candidat ou la candidate retenu(e) possède de solides compétences journalistiques ainsi qu’une passion pour la politique et une grande connaissance de ce domaine.

Responsabilités principales:

  • l’émission française quotidienne d’actualité L’Essentiel ;
  • Développer des idées d’émission, de reportage et de segment ;
  • Écrire des segments pour l’émission ;
  •  Diriger et conseiller le personnel de production en ce qui a trait au développement technique, journalistique et esthétique de l’émission, des reportages et des segments ;
  •  Effectuer des recherches et identifier le thème de l’émission/du reportage ainsi que les invités, les éléments visuels, le traitement le budget et l’horaire ;
  • Confirmer la participation des invités et leur fournir les renseignements pertinents ;
  •  Prendre les dispositions nécessaires concernant les équipes de tournage, la retransmission et d’autres éléments techniques en collaboration avec le coordonnateur des opérations ;
  •  Coordonner la réalisation de segments d’émissions et de concepts de reportages avec les pigistes/le personnel régionaux ;
  •  Saisir les données de conformité et les renseignements relatifs aux émissions dans Broadview et Dalet;
  • Participer aux réunions du personnel, de programmation et d’autres réunions d’entreprise s’il y a lieu;
  • Tenir les fichiers, dossiers et registres nécessaires de l’émission ;
  • S’assurer que toutes les dépenses de production autorisées respectent le budget ;
  •  S’acquitter d’autres tâches connexes attribuées par le producteur exécutif ;
  •  Développer et maintenir des relations de travail positives avec le superviseur, les collègues, les gestionnaires, les consultants, les talents, et le public ;
  • Créer un environnement qui reconnaît, appuie, respecte et accueille bien la diversité au sein du personnel.

Qualifications (connaissances, compétences et expérience requises) :

  • Diplôme de premier cycle en journalisme ou en arts médiatiques, ou la combinaison équivalente d’études et d’expérience dans les médias;
  • Trois à cinq ans d’expérience professionnelle en radiodiffusion ou une combinaison de formation et d’expérience dans ce domaine ;
  • Excellentes compétences linguistiques en français permettant de rédiger et de produire du contenu pour la diffusion en ondes et sur les plateformes numériques;
  • Connaissance à jour du système politique canadien ainsi que des nouveaux enjeux et tendances ;
  • Excellentes capacités d’analyse et de synthèse; curiosité, créativité et autonomie;
  • Excellentes compétences en rédaction, incluant une bonne connaissance du style recommandé par le Guide de rédaction de La Presse Canadienne
  • Connaissances approfondies en matière de montage vidéo et de plateformes de gestion du contenu vidéo, d’exploitation et de maintenance des systèmes informatiques, de matériel et de logiciels ;
  • Connaissance des principes et des techniques de montage vidéo ;
  • Solides antécédents en matière d’utilisation de plateformes numériques pour la diffusion de contenus journalistiques ;
  • Maîtrise d’Adobe Premier, de YouTube, de Twitter, d’Instagram et de Facebook
  • Aptitude à travailler sous pression et à respecter des délais serrés ;
  • Efficacité en matière d’organisation et de gestion du temps ;
  • Compétences et expérience solides en matière de gestion de projets ;
  •  Capacité à travailler selon des horaires flexibles et irréguliers ;
  • Capacité de développer et d’entretenir des relations de travail positives avec le superviseur, les collègues, les gestionnaires, les consultants, les talents, le public et les contacts;
  • Capacité à intervenir avec diplomatie pour trouver ou négocier une solution dans des situations difficiles ou de conflit ;
  •  Compréhension de la dynamique de groupe et de la dynamique interpersonnelle ;
  • Capacité à promouvoir un milieu de travail qui reconnaît, appuie, respecte et accueille une diversité d’employés.

Il s’agit d’un poste régulier à temps plein offrant un régime d’avantages sociaux concurrentiels. Le candidat ou la candidate retenu(e) doit être entièrement vacciné(e) et devra travailler principalement au bureau d’Ottawa.

 

Veuillez envoyer votre candidature à :

CPAC

1750-45, rue O’Connor

Ottawa (Ontario) K1P 1A4

À l’attention de Patricia Hutton, Ressources humaines

Courriel : [email protected]

CPAC souscrit au principe de l’équité en matière d’emploi. Nous célébrons la diversité et nous nous engageons à créer un environnement inclusif pour tous les membres du personnel.

 

CPAC (Cable Public Affairs Channel / Chaîne d’affaires publiques par câble)

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