Talent Casting Calls and Auditions

JOIN THE FULL PICTURE TEAM

POSITION

Account Coordinator, Talent/Entertainment Public Relations

REPORTS TO

Director, Public Relations

THE COMPANY

Full Picture is an award-winning, bi-coastal agency with a team of highly creative individuals who live and work at the crossroads of fashion, beauty, entertainment, and technology. As an agency, we forecast trends, identify key moments, and capture the public’s interest to bring our clients’ ideas to life.

POSITION OVERVIEW

This role provides comprehensive administrative and project support to a senior executive who thinks and operates with both speed and efficiency. The nature of the position is such that responsibilities can vary greatly from week to week, and this role is also involved with research and preparation as it relates to talent and entertainment clients.

This position will be able to respond expeditiously and thoughtfully to a diverse range of assignments, see tasks and projects through from beginning to end, and operate with sensitivity to timing/deadlines without getting flustered or letting small details fall through the cracks. The position requires an individual who knows how to take initiative and also when to ask for guidance or clarification to avoid error, who is a clear and confident communicator, a natural problem solver, someone who enjoys doing research, and who takes tremendous ownership and pride in their work.

REQUIREMENTS

• Agency experience preferred

• 4-year college degree

• 0-2 years PR experience working within at least two of the following areas: entertainment, talent representation, lifestyle, and events

JOB DETAILS

Admin

• Support team with tasks

• Effectively locate placements and format for sending

• Manage reporting for clients

• Manage calendar appointments (schedule, confirm, follow up)

• Draft call and meeting agendas and recaps (internally and external)

• Maintain deadlines for the team and client work

Press

• Help conceptualize, organize, and execute PR strategies

• Ability to pitch and coordinate national and regional broadcast segments

• Ability to secure placements in regional and national print and online outlets

• Experience in writing and pitching trend stories

• Experience in pitching profiles across several industries

• Network with PR professionals and media

Events

• Assist in creation and execution of events including handling rsvp’s, event day-of documents, secure media, management of red carpet and logistics at the event

SKILLS, QUALITIES & CHARACTERISTICS

• Proven ability to work well under pressure with tight deadlines

• Establish and maintain effective working relationships with media and clients

• Implement proactive and targeted media campaigns

• Help conceptualize and execute strategic communication plans across clients

• Effective organizational skills

• Excellent verbal, written, presentation, organizational and follow-up skills a must

• Ability to write interesting, creative, and effective press releases, media alerts, and press pitches

• Possess knowledge of popular culture

• Able to work in a team environment- someone who is an enthusiastic team player and has the ability to get along with others

• Effective communication

The Spirit of Full Picture

We take great pride in everything we do to nurture the well-being of our employees – from a comprehensive benefits program and flexible work arrangements to a strong focus on company culture with ongoing skill-building and wellness opportunities.

We are an equal opportunity employer, and we welcome all smart, creative, future-focused brains.

Company Benefits & Programs

Full time team members are eligible for the following:

• Comprehensive medical benefits including health, dental and vision coverage

• Remote-friendly, hybrid work model with offices in New York and LA

• PTO plan that varies by level and tenure

• Designated days off for mental health and wellness

• 401(K) plan

• Quarterly Company outings and team activities designed to promote knowledge and connectivity

• Full Picture University (FPU) and CEO master classes to fuel professional growth and development

• Mentorship from seasoned industry experts

HOW TO APPLY

Please apply through LinkedIn.

No phone calls please.

Full Picture

The Company

Love & Work are our cornerstones. We believe they should be entwined with one another. To achieve this blend, we not only choose to work with clients who want to do things differently, but we build teams that are passionate about working on initiatives that they truly believe in.

Our employees are given the opportunity to develop industry firsts whether that be in the form of a documentary, an activation or the launch of a new concept or partnership. Our alumni have gone on to run their own top 150 agencies and to lead the communications and marketing for well-known global brands. Securing a role with us is a smart and strategic career move.

We look for problem solvers, for creative minds and for individuals who want to change society, influence culture, challenge conformity and push boundaries.

We know that without our employees, we wouldn’t be able to achieve what we do. As our many awards and certifications confirm, we are committed to offering an inclusive environment where individuals from all backgrounds are rewarded on merit, have the opportunity to experience integrated communications in its truest form and work on opportunities that due to our connectivity are unique to Freuds. Our culture ensures a sense of belonging for all and we thrive off our ability to support and utilise a diverse range of thoughts and perspectives.

Freuds Group is an Equal Opportunity employer committed to a diverse and representative team. Whatever your race, religion, origin, gender, sexual orientation, age, marital status, or disability – we want to hear from you.

The Team

Podium is a division within Freuds Group housing our sport, entertainment & culture offering. The division houses a range of publicists specialising in sport & entertainment, whilst also offering the opportunity to work across a range of different clients. The division works closely with the wider freuds group, offering unrivalled connectivity, experiences, and opportunities. From red carpet premieres to arts activations that get everyone talking, Podium is the place where culture and entertainment collide.

The Role

We are seeking an experienced AM/SAM to join our arts team at an exciting time. The successful candidate will work across the growing freuds Arts and Corporate Media clients on a range of consumer arts and corporate media projects. The successful candidate will be involved in some of the UK’s most talked about cultural happenings working with world class organisations. To give you a flavour of the sort of work this team is responsible for, recent projects include; The Commonwealth Games Opening and Closing Ceremonies, the re-launch of the National Portrait Gallery, the launch of UK and International Film Studios, The Completion of Bach’s Orgelbuchlein, Walk with Amal’s UK tour, The launch of the River Café Lookbook and strategic planning for events at major international art fairs from Frieze to Basel and beyond. We also work with globally renowned production companies who create household name programmes and film content.

You will be a natural storyteller and an expert in your cultural field, with the ability to develop and deliver impactful publicity campaigns that generate excellent results. You will be adept at giving strong strategic direction and confident in sharing your sector expertise. A key player in driving the creative ambition of the client, you will have a keen awareness of what makes a news or feature story and how to work with journalists. You will have an understanding of the news agenda that enables you to proactively build profileand also minimise risk. You will thrive at networking and bring with you established cultural contacts.

In addition, being part of our wider Podium team and a fully-fledged employee of freuds Group, you will have the opportunity to work across other culture sectors and events should you wish. This is a wonderful opportunity for an arts and culture specialist to continue to grow in their sector of choice and expand their knowledge of the broader communications industry working with an expert team.

Responsibilities:

• Proactively developing creative communications strategies and campaigns, ensuring their successful delivery.
• Securing the confidence of the client and colleagues as a day-to-day lead on campaigns and events.
• Nurturing on-going close relationships with a wide pool of journalists/tastemakers. Ensuring that they will take your call and listen to ideas you pitch on behalf of your clients.
• Proactively building internal and external networks with colleagues, opinion leaders, journalists, online influencers and other relevant third parties.
• Ability to pitch, secure & fulfill standout publicity coverage: from profile interviews to non-talent features.
• Understanding and experience in preparing for and handling issues and crises.
• Mentoring junior team members, including responsibility for their evaluation and professional development.
• Enthusiasm and a ‘can-do’, proactive attitude, you will be a natural networker, keen to spot opportunities across the agency.
• Deputising for the Associate Director Arts and Corporate Media and working to support the Director and Partner of the division with timely reports and updates on workflow.
• Maximising opportunities to expand the client base and commercial savvy.
• Managing the administration of accounts and media databases with the support of the Associate.

freuds

The Digital Marketing Manager will be responsible for maintaining Swank’s online presence by working on various digital marketing campaigns and strategies across multiple markets. This individual should have a strong grasp of current digital marketing tools and best practices to effectively execute and measure integrated digital marketing campaigns. This individual will report into the Director of Marketing and will work closely with the marketing team and the supporting teams (designers, copywriter, developers), vendors and internal stakeholders to launch initiatives on time and on budget.

This position will play a large role in enhancing brand awareness, driving website traffic, and acquiring leads/customers. Digital marketing initiatives include web, SEO, email, social media, and paid advertising. They will be responsible for measuring, reporting, and enhancing the performance of digital marketing tactics and campaigns. They will be responsible for maintaining and growing our social media presence across all platforms and markets.

This position will execute SEO strategies, provide Google Analytics reporting and action plans and run any paid digital campaigns (social, display, Google Ads, etc.). They will also work closely with the technical team to maintain site standards with regards to new development. A successful individual in this role manages multiple projects simultaneously, easily conducts research that enhances our online presence and acts as an effective team player.

Website/SEO/Email:

• Create, develop, and manage strategy and content for organization’s web presence across multiple brands and sites.
• Coordinate front-end web projects across all departments.
• Work with designers on creative needs and timelines.
• Troubleshoot and work with internal and external technical teams to resolve any website or content issues.
• Articulate briefs and ideas from senior management and marketing into concepts and recommendations.
• Work with marketing to identify digital best practices and recommendations by market across digital platforms.
• Leads strategy, tactics and execution related to search engine optimization.
• Reports on performance metrics and establishes SEO goals and benchmark data.
• Optimizes content copy and web landing pages for SEO.
• Performs ongoing keyword research including discovery and expansion of keyword opportunities.
• Develop ongoing link building strategy to create backlinks (through customer redirects, influencer marketing, etc.) to improve SEO/SEM positioning in SERPs.
• Drive optimization and growth of Swank’s email marketing strategy through continuous A/B testing, knowledge of best practices and implementation action plans to improve results.
• Oversee successful delivery, production, optimization, and analysis of email in Microsoft Dynamics 365.
• Work with the director and managers to provide reporting/dashboards, key findings and recommendations on site analytics. Look for opportunities to maximize and improve regularly.
• Making real time changes to our web properties based on best practices and marketing strategy.
• Working with internal stakeholders to prioritize and effectively optimize site performance to drive desired results.

Google Ad Words/Social Media:

• Develop both paid and social strategies, budgets, and execution plans across all applicable markets.
• Monitor daily budget and adjust bids to gain stronger placement in search results, enhance ROI, and remain competitive.
• Conduct weekly landing page analysis and updates to increase website conversions on paid advertising (increased form completion, length of time on page, call targeting, etc.).
• Track KPIs to assess ongoing performance against team initiatives and goals. Leverage the connectivity between Google Ads and Google Analytics to create complete picture of digital user experience.
• Work with market leads and marketing to create, develop and manage strategy, content, and execution for all social media channels across multiple brands.
• Lead efforts to determine key metrics and KPIs for web and social media.
• Stay up to date on emerging social media tools, platforms, and trends.
• Ensure appropriate and beneficial linkages between the company’s social media initiatives and its digital marketing activities.

Google Analytics:

• Work with the director and managers to provide reporting/dashboards, key findings and recommendations on site analytics. Look for opportunities to maximize and improve regularly.
• Making real time changes to our web properties based on best practices and marketing strategy.
• Working with internal stakeholders to prioritize and effectively optimize site performance to drive desired results.

Requirements

Professional Requirements

• 5+ years of digital marketing and content management experience in a professional environment.
• 2+ years of experience in Google Analytics and Google Ads.
• General understanding of HTML and CSS.
• Experience with Search Engine Optimization strategies and tactical implementations.
• Experience working directly with designers preferred.
• Experience working with a team and building relationships with cross functional leaders is a must.
• B2B digital marketing experience preferred.
• Ability to demonstrate effective work on multiple projects simultaneously.
• Ability to maintain flexibility and a positive attitude while performing in a fast-paced, deadline-oriented environment.
• Strong analytical and critical thinking skills.
• Ability to work independently and with teams.

Educational Requirements

Bachelor Degree in Marketing, Advertising, Journalism or related field.

Benefits

We are pleased to offer:

• Comprehensive compensation and healthcare packages, including medical, dental, vision, and life insurance products
• 401k plan with employer match
• Competitive paid time off: vacation, personal time, holidays and winter break
• Work from home 2 days a week
• This position is eligible for a hybrid work environment
• Company sponsored volunteer & community outreach opportunities
• Organizational growth potential through our company sponsored online learning platform

If this sounds like somewhere you want to work, don’t delay, apply today – we’re looking for you!!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Swank Motion Pictures, Inc.

Our consulting firm that offers branding solutions for world class clients of top brands is seeking a Digital Content Producer. We are looking for individuals who are willing to give his or her all and be part of a team. You will be put in an environment that will lead you on the path of success and give you direct hands-on experience with entertainment marketing.The firm has perfected the methods to ingrain companies, brands, and products into the social consciousness.

As a Digital Content Producer, you will be a key driver in coordinating and executing internal department processes, developing brand partnership opportunities, and assisting the Strategic Partnerships Manager, Social Media Manager, and the President of the company.

Qualifications:

• BA in Marketing, Communications & Multi-Media, Business Administration, Arts, Journalism or related field
• 4+ years of experience with high profile company or personality
• Ability to work with high-level talent in a professional manner
• Have strong written skills for writing creative copy
• Be well-versed in social media and all content outlets including Facebook, Twitter, lnstagram, LinkedIn, YouTube, TikTok, etc.
• Self-starter
• Strong communicator
• Highly organized & detail-oriented
• Ability to complete projects effectively and in a timely manner
• Proactive in developing new concepts
• Able to prioritize, multitask, and take initiative to solve problems and meet deadlines in a high- intensity setting
• Ability to maintain the non-disclosure agreement to the highest standards
• Knowledge of video, photo, editing and audio (Final Cut Pro, Adobe Premiere, Adobe After Effects)
• Background in Marketing & Social Media

Responsibilities include:

• Help manage and update internal documentation for all video projects
• Manage monthly budget for content creation
• Collaborate with Digital Marketing and other internal teams, such as Social Media, to provide them with raw assets for content calendar creation and develop high-performing content and drive video views
• Coordinate bi-monthly meetings with team to discuss past, present and future projects
• Develop and maintain editorial calendars
• Working with and managing various freelancers and production teams
• Track and analyze all content produced and report on impact
• Work with talent to schedule shoots for various content
• Drive the creative vision for the digital content team, including maximizing the effectiveness of content
• Monitor and analyze like-minded pages; generate creative solutions
• Develop and maintain editorial calendars

Compensation: $65k-$70k per year

The Shark Group

Who Are We

We are a digital-native lifestyle and media platform rooted in gaming and youth culture, reimagining traditional entertainment for the next generation. Founded in 2010 by a group of kids on the internet, we have evolved immensely and now operate across multiple verticals with transformative content, tier-one brand partnerships, a collective of notable talent, and fashion and consumer products. Join our innovative, passionate and creative team!

About the Role

We are looking for a Content Coordinator to support our content leadership team. This role will be responsible for assisting with projects, interdepartmental coordination & general administrative tasks. This role is an hourly, temporary position and will work onsite in our Hollywood, CA office.

Duties & Responsibilities

• Support the team with pre-production planning and scheduling
• Provide meeting support for the content leadership team through scheduling, setting up calls / videos, taking notes, and providing follow-ups and action items after meetings
• Utilize and monitor Monday.com, our project management platform
• Work closely with the talent team to facilitate scheduling for productions
• Act as point of contact and liaison for the content leadership team

Qualifications

• Bachelor’s degree, or equivalent professional-level experience
• 1+ years experience in an administrative or coordinator role
• 1+ years of general production experience, a plus
• Proficient in G Suite, Zoom, Slack & Monday.Com (or equivalent platform)
• Professional communicator with strong verbal and written communication skills
• Extremely organized and detail oriented
• Excellent follow-up and follow-through with confidence to stay on top of and anticipate priorities

Why work for FaZe?

We are an innovative gaming & eSports company and lifestyle brand with diverse, passionate and creative professionals from all over the world.

Targeted budget for this role: $17-20 per hour. This is a temporary role and is not eligible for benefits.

Faze Clan provides equal employment opportunities for team members and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, military status or disability in accordance with local, state and federal guidelines. We hire and promote individuals based on their qualifications for the position to be filled. We are committed to creating a diverse and inclusive workforce.

FaZe Clan

Who are we looking for?

We require an individual who will support the Lead Consultant in servicing our relationships with sporting organisations, to whom we provide a number of services from helping them solve ad-hoc strategic problems through to day-to-day management of their social channels. As such, we are looking for someone who has clear experience of planning, creating and distributing content for prominent brands, individuals or rights holders – ideally within the world of sport.

Ultimately, we need someone who knows how to develop and bring to life our clients’ digital and social strategies through the creation and distribution of world-class content and community management.

It goes without saying that he successful applicant will need to be passionate, dedicated and sociable. This role will involve dealing with a range of stakeholders and, as such, communication will be key. The role holder will also need to be adept at presenting ideas and proposals to clients as well as to work within approval processes to ensure that outgoing content is fully-approved by the client.

Key accountabilities

• Planning content for distribution on clients’ digital channels
• Liaising with clients to ensure content is approved before posting
• Distributing and posting directly to clients’ digital channels
• Responding to client briefs and queries, including outside of traditional business hours

Required skills & experience

• Demonstrable experience of managing digital channels on behalf of major organisations and/or individuals
• Best-in-class knowledge and understanding of the modern digital landscape
• Industry-leading understanding of social media networks and their respective functionalities
• Excellent planning or organisational skills
• Experienced in writing, formulating and contributing to content capture briefs
• Experience of working in sport
• Experience of using analytics tools and software to assess content and channel performance

Working at Ten Toes

Ten Toes is nominated for the Agency of the Year title at the upcoming 2023 Sport Industry Awards having been named Young Agency of the Year in 2021, and was also selected as Agency of the Year at the 2022 Football Business Awards. Based in London, we provide a range of services to clients from across the sports and entertainment sectors, including talent, brands and organisations. The successful applicant will receive the following:

• A competitive salary
• 25 days of annual leave
• A day off on their birthday
• Regular performance and salary reviews
• Company healthcare

Ten Toes

Come create your career with Volt
Volt is immediately hiring for a Marketing Promotions Manager in Celebration, FL
Fully Remote
As a Marketing Promotions Manager you will:
Be responsible for planning, developing and coordinating marketing programs. Develop and execute marketing plans for programs that will increase customers, sales and profitability growth; manage a marketing/advertising budget to ensure that funds are spent effectively and efficiently; promote miscellaneous company-related marketing matters.

Responsibilities:
* Prepare pitch sheets and proposals to share with partners for key initiatives
* Create presentations and recap presentations for Promotions Managers
* Prepare contracts for Promotions Managers based on Promotions Managers negotiation with partners
* Prepare Contract Summary (CSS) forms for Promotions Managers
* Follow up on contracts to insure they have been received back from partners
* Partner with key internal stakeholders including Parks Brand Strategy, Customer Relationship Management, Public Relations/Public Affairs, Social/Digital Marketing, Corporate Alliance and Operations, Consumer Products Commercial to ensure that promotional activity is meeting the strategic objectives
* Media Remote and Event coordination including working with special events and park operations partners for planning and production logistics
* Support extended team as cross-functional support for the companies programs

This is a part time opportunity.

The ideal candidate will have:
* Leadership qualities, interpersonal skills, teamwork abilities; excellent project management skills
* Excellent verbal and written communication skills
* Experience in interacting with outside agencies, partners and media
* An eye and understanding for creative execution as it applies to consumer insights
* Previous experience or educational background in marketing, business affairs, advertising, or broadcast communications strongly preferred; at a minimum, demonstrated passion for understanding and meeting consumer needs through robust strategic and creative thinking
* Proven record of execution success; ability to deliver results on strategy, time, and budget; attention to detail
* Excellent attitude and disposition; comfortable with ambiguity; bias for action; ability to smartly navigate organizations and build relationships
* Passion for Parks and Resorts, travel and leisure, entertainment, production and media

Pay Rate: $38.00-$40.00 per hour
*Pay range offered to a successful candidate will be based on several factors, including the candidate’s education, work experience, work location, specific job duties, certifications, etc.

Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.
Benefits: Volt offers benefits (based on eligibility) that include the following: health, dental, vision, term life, short term disability, AD&D, 401(k), Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).

Volt is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Volt is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at . Please indicate the specifics of the assistance needed.
Volt does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b.
Volt

Digital Director – Sky

If you require any adjustments or additional support during the recruitment process, for any reason whatsoever, please let us know

At EssenceMediacom we want to eradicate inequity. We don’t tolerate it and when we see it, we act. We attract, support and develop our talent without bias and strive to foster the empathy, creativity and diversity of thought needed to drive meaningful change for our people, our clients, our industry and our society.

Even if you don’t meet all the requirements, that’s okay, and we encourage you to apply anyway to find out more about whether this is the right match for you.

The Client

One of the most exciting, biggest, and fastest growing accounts in the UK – Sky. The portfolio includes Sky Entertainment (e.g. Gangs of London, Succession), Sky Cinema and Sky Sports (key film releases and sporting events (F1, Premiere League etc), Sky TV Products (Sky Q – bringing the best of TV in once place and Sky Glass, the TV that has redefined the hardware category), Sky Mobile and Sky Broadband. This exciting role has a core focus on their Mobile & Broadband products.

The Role

An unmissable opportunity for a fervent, talented and intelligent digital expert to push the boundaries of digital on the biggest account in the UK. As well as leading a top-tier Digital team and overseeing seismic campaigns (ranging from ‘always on’ trading campaigns, huge brand campaigns, to through-the-line iPhone launch campaigns), the role will focus on driving forward how we utilise audience and tech to our advantage in planning, execution & creative. You will have the resources to build a team of high-achieving digital experts, as well as pushing the envelope to deliver industry leading innovation within our execution.

You will be leading the relationship with digital and marketing clients, while continuing to foster our collaborative “One Team” relationship with Sky. The scale of the Sky account allows the digital team to work on industry leading workstreams, strategy & executions, and as a result, deliver best in class digital strategies and campaigns. This is an extremely exciting opportunity for someone with expertise, passion and drive for all things Digital.

What we think are 3 best things about the job..

• The people – you’ll work in a high-performing, creative and established team of +50 digital experts with a range of backgrounds, skill sets and experiences to learn from!
• The Work – Creating and developing new capability within the team and client to push the boundaries and step change our work.
• The Opportunity – Develop and showcase your own skills by pushing forward the digital strategy on the biggest account in the UK.

Who are you?

You are a true specialist in digital performance marketing, with a genuine yearn for all things digital. Well-versed in complex digital-first solutioning you will challenge, guide and support the client, taking them to new heights in their strategy. We are looking for someone that can lead a team – empower and teach others – build and foster a collaborative client relationship, and push the boundaries in our digital execution.

Sounds good? We’d love to hear from you!

About EssenceMediacom

We are a global communications agency leading with breakthrough thinking, building explosive growth for brands, and helping our clients see the bigger picture. Our daring global network of 10,000 influencers help our clients breach traditional boundaries in media, uncover novel ideas, and unleash exponential growth. EssenceMediacom challenges conventional thinking to build, propel, and supercharge our clients’ businesses at scale and lead our industry in critical areas such as diversity, equity, inclusion, and sustainability.
EssenceMediacom UK

Universal Orlando Resort believes in-person collaboration is key to our success. Many of our Team Members work in a hybrid capacity, contributing from the workplace a minimum of three days per week. Some remote opportunities are available within specific departments. There are also roles that require being on-site full time. You’ll learn more about this during the application process.

JOB SUMMARY: The Communications Planning team is responsible for the communication strategy and delivery of integrated marketing campaigns for the destination. The Manager is responsible for developing the communication strategy for Universal Orlando Resort ensuring all campaigns and tactics align with the overall brand and business objectives. They will collaborate in close partnership with Segment Brand Management, Integrated Media, Legal, Public Relations, Digital Marketing and UOR’s internal creative agency. This position requires working knowledge of on and offline media, communication strategy, creative development, as well as strong organizational, collaboration and account management skills.

MAJOR RESPONSIBILITIES:

Communication strategy

• Develops the communication strategy and campaign plans for the Resort business
• Collaborate with all key stakeholder teams as campaigns are being developed to gain alignment and approval
• Develops strategic documents including roadmaps and creative briefs for all projects
• Works directly with Project Management to define scope of work and budget for tactics
• Leads strategic conversations and presentation for key resorts campaigns

Thought Leadership

• Provide strategic recommendations for business opportunities by becoming an expert on the Resorts business
• Leverage expertise to guide other departments and teams to gain alignment on strategic solutions to business opportunities
• Provide POV on market place/industry trends

Management

• Manage project teams associated with the development of communication tactics supporting the Resorts business
• Manage and coach supporting team members to accomplish team goals

Misc

• Understand and actively participate in Environmental, Health & Safety responsibilities by following established policy, procedures, training and team member involvement activities.
• Perform other duties as assigned

EDUCATION: Bachelor’s degree in Business, Marketing or Communications required

EXPERIENCE:

• 5+ years of relevant experience in marketing and/or advertising.
• Previous advertising agency, internal agency, travel/tourism or entertainment experience is a plus.
• Must have strong working knowledge of all Microsoft Office applications
• Detail-oriented with strong account management skills
• Excellent communication (written and verbal) skills and interpersonal skills with an ability to work with the executives and a wide range of professionals, and effectively lead and inspire to achieve group goals.
• Ability to evaluate and change priorities daily and to perform efficiently within a fast-paced team environment
• Diligent, flexible, resourceful, independent worker with a strong work ethic.
• Strong communicator capable of delivering concise messages to various audiences.
• Positive attitude, team player with professional demeanor.
• Intellectual curiosity and strong willingness to learn.

Your talent, skills and experience will be rewarded with a competitive compensation package.

Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means.

Universal Orlando Resort. Here you can.

Universal Orlando is an equal opportunity employer. Universal elements and all related indicia TM & © 2023 Universal Studios. All rights reserved. EOE

Universal Orlando Resort

Who are we

We’re Warner Leisure Hotels, a member of the award-winning Bourne Leisure family. What began as a holiday village in 1932 is now a collection of 15 hotels showcasing British history, food, music and theatre in stunning locations across England and North Wales. Importantly too, we’re exclusively for adults.

We’re on the search for a CRM Manager to join us at our Hemel support centre and share our passion to make one of the UK’s most-loved hospitality brands the best it can possibly be. Perhaps this’ll be your niche too? We’d love to find out.

What are we looking for?

As part of the Performance Marketing team, the CRM Manager is responsible for owning and leading the management, execution, and performance of marketing activities via the CRM channel. This role is crucial to the achieving key business objectives of increasing our total guest base, building long-term loyalty, and increasing lifetime value.

Reporting to the Senior Channel Marketing Manager, and with two direct you will be the specialist in CRM marketing, bringing expertise in how to effectively use the channel to achieve marketing goals.

What will I be doing?

• Analyse and optimise performance of all CRM activity and take actions to optimise performance within the campaign plan in order to achieve the guest goals and marketing objectives

• Determine the best use of marketing budget to spend on CRM channels to reach guests and generate demand via our website and contact centre to achieve annual targets

• Work closely with and manage both CRM Executives and build strong collaborative relationships and manage activity schedules / workload between the team

• Collaborate with the Content team to develop a range of reusable templates and toolkits that are appropriate for CRM channels to reduce creative production overhead, and ensuring creative consistency

• Review past performance of the CRM channels and review channel metrics such response rate, conversion, and ROI

• Achieve a balance of 80% programme based and 20% campaign-based CRM activity, using workflow and automation functions within the tools

What skills do I need?

• Experience in developing data-driven and multi-channel marketing and CRM programmes, specifically on email and direct mail

• Strategic thinker with the ability to articulate complex concepts in a clear and concise way.

• Commercial thinker with ability to define, identify and prioritise high value initiatives. Ability to create robust campaign plans to deliver growth

• Proactive and self-driven, you’ll be confident working independently, but have strong team ethics

• Powerful communicator with excellent presentation skills and ability to clearly articulate ideas

• Highly organised with a flexible approach and openness to work in a fast evolving market with / for various stakeholders, with proven ability to deliver to deadlines

• Good understanding of guest behaviour and ability to put the guest first with our communications

• Experience within Travel & Tourism a plus

The benefits of working with us

• 22 Days holiday rising to 25 days after 2 years’ service

• Ability to purchase further holiday allowance through our Holiday Buy Scheme

• Hybrid working via our Warner offices located in Hemel Hempstead

• 20% Discount to you, family & friends across our Bourne Leisure brands Warner Leisure Hotels and Haven Holidays (including further discounted breaks within Warner for you, your family, and friends to use)

• Additional earning potential through the Annual Bonus Scheme

• Access to fantastic discounts offers with many national brands and retailers through our ‘My Bourne Hub’ page

• Access to use the Company’s corporate box at the O2 for Music, Comedy, Sport, and Entertainment events

• A fantastic opportunity for career development through external recognised qualifications in addition to in-house training and development (Degrees and Apprenticeship level)

• Immediate access to Well-being support through our EAP provider and team pages

Joining Warner

Join us and you’ll be part of one great team, creating superb breaks behind-the-scenes. Whatever role you have, one thing’s for sure: you’ll have our full support to develop yourself, gain skills and qualifications and create the career you’ve always dreamed of. Guests might be our VIPs – but in our eyes, you are too.

Warner Hotels