San Francisco Casting Calls & Acting Auditions

The Director of Service Unit Engagement is responsible for establishing the vision, goals, and objectives for the council in all matters of retention and service unit engagement strategies. They develop and manage volunteer listening paths and regularly analyze data received. They will participate in community meetings and speaking engagements and organize other volunteer events to engage and educate volunteers. The Director works collaboratively with other members of the leadership team on the council’s strategic vision, short- and long-term planning, and project work.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Develops a comprehensive renewal and retention strategy that align with organizational goals and objectives.
• Supervises department, providing guidance, mentorship, and performance feedback to support growth and development.
• Accountable for achieving the council’s retention and renewal goals, with the expectation to increase growth.
• Establishes and leads council conversations and projects to maintain and increase council-wide retention of girls and volunteers.
• Strengthens the council’s relationship with volunteers through appreciation and support.
• Creates an annual calendar of volunteer networking opportunities, focusing on Service Unit Engagement initiatives.
• Identifies and leads annual volunteer appreciation initiatives.
• Successfully manages and motivates staff to perform their jobs efficiently and effectively.
• Establishes priorities, conducts team meetings, delegates authority to reporting staff, and monitors staff performance.
• Utilizes innovative technology and adult learning methodologies to enhance the impact and reach of retention and renewal initiatives.
• Builds a culture of evaluation where staff engages in reflective practice based on operational and evaluation data, volunteer feedback, and prototyping, testing, and iterating processes.
• Establishes evaluation methods and tools to collect and analyze participant feedback and assess the effectiveness and impact of volunteer engagement strategies.
• Proactively identifies and builds strategic national partnerships as appropriate.
• Actively participates in the development of environments that foster diversity, equity, inclusion, and access through words, actions, and attitude.
• Performs other duties as necessary or assigned.

SKILLS & QUALIFICATIONS

• Bachelor’s degree or higher or at least four years of equivalent experience within a relevant field (e.g., volunteer management, volunteer support, etc.)
• Strong facilitation and presentation skills, with the ability to engage and inspire adult learners.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse stakeholders.
• Strong leadership and collaborative skills with demonstrated experience partnering with different departments and the ability to coach and develop high-performance teams.
• Experience in motivating a team to achieve goals.
• Proficiency in using technology and virtual platforms for training delivery.
• Passion for the organization’s mission and a commitment to adult volunteer development.
• Ability to work a flexible schedule including evenings and weekends.
• Travel throughout council jurisdiction up to 20% of the time.
• Capability to provide own transportation and maintain valid driver’s license.

PHYSICAL REQUIREMENTS

• Prolonged periods sitting at a desk and working on a computer.
• Operate office equipment manually.
• Must be able to lift and/or move up to 25 pounds at times.

WORK HOURS/TRAVEL

• Willingness to work a flexible schedule and travel as required.

Girl Scouts Heart of Central California

Apollo Interactive is seeking a productive, detail-oriented, analytical, motivated, and creative Director of Home Services to join our team in the Los Angeles (El Segundo) office. This is a full-time position. As the Director of Home Services, you will play a key role in the growth of our Home Services vertical. You will be responsible for building and leading a team over time as the initiative grows.

Ideal candidates will be organized, strategic, quick learners, able to work independently, and experienced in digital marketing, online lead generation, and home services. Applicants must have excellent communication and time management skills, be able to work efficiently in a team environment, and manage multiple projects at once.

Responsibilities include:

• Developing and implementing short-term and long-term strategies for growth
• Overseeing the development of online lead generation sites and forms
• Prospecting, contracting, and onboarding of new clients
• Recruiting and onboarding new team members
• Training and managing a growing team
• Overseeing and guiding the development of creative assets
• Managing and optimizing client campaigns
• Working with a media buying team to develop, launch, and optimize online media campaigns
• Optimizing lead flows and monetization paths
• Developing, deploying, and evaluating A/B and Multivariate Testing strategies
• Overseeing technical reporting and data transmission integrations
• Identifying and resolving technical issues
• Managing budgets and financial performance the Home Services vertical

Qualifications:

• BA/BS degree from 4-year university required
• Minimum 2 years of experience in Home Services Online Lead Generation
• Strong attention to detail
• Ability to analyze and optimize around data
• Strong collaboration skills
• Ability to manage and prioritize multiple initiatives
• Excellent time management skills
• Advanced oral and written communication skills
• Microsoft Excel fluency

Benefits:

• Annual salary and performance review
• Medical and dental benefits
• 401(K)
• Dynamic work environment

Apollo Interactive

We are searching for a customer service rep who will provide world class service to best customers on earth. You will receive requests and inquiries from our customers and sales personnel. In this role you will provide information and price quotations to our customers and sales personnel. You will also processes sales orders and returns and coordinate with other departments through to completion. This role is key to our success. We are growing and looking for someone join us on our journey!

Description

Essential Functions:

• Receives order requests for: price quotations, confirmations, follow-ups and purchase orders. Processes all orders, returns, credits, additional billing and changes or cancellations directly from the customer / sales personnel using SAP
• Responds immediately to Customer inquiries/information needs and provides positive, courteous service to Customer/Sales Personnel. Answer questions regarding product line, pricing, and deliveries. Provides proof of deliveries by request and samples of product
• Works with Merchandising to expedite or insure timely delivery of scheduled shipments: maintains close liaison with other departments to carry order through to completion
• Works with the appropriate internal department’s on inquiries, quotes, returns, credits, stock counts, credit card orders, COD orders and re-deliveries from vendor
• Reports all errors or any other pertinent customer concerns to Manager of Inside Client Relations
• Keeps lines of communication open with Manager/Sales Personnel
• Looks for opportunity to add on to client orders, promos, close out items. Suggestive selling to customers
• Keep up to date information on customers
• Assist in maintaining assigned Sales Personnel’s unshipped/unbilled report

Qualifications

• two years of customer service experience or equivalent combination of formal education/training and experience in the industrial packaging or related industry
• inside sales experience would also be considered
• Familiarity with call center and customer service in industrial packaging distribution
• Experience with SAP a plus
• Working knowledge CRM management systems
• Thorough knowledge of outbound calling techniques and customer service measurements of success
• Demonstrated ability to communicate effectively both verbally and in writing
• Background with distribution methods, process improvement programs and procedures

Ernest Packaging Solutions

We have an opportunity to join the Alliance as the new Health Services Operations Manager in the Health Services Administration. One position is available in either our Merced, Salinas or Scotts Valley, California office.

WHAT YOU’LL BE RESPONSIBLE FOR

Reporting to the Health Services Officer, you will:

• Manage the Health Services Operations function, act as a subject matter expert, and provide guidance on Health Services departmental operations
• Manage the Health Services Division’s regulatory reporting function
• Manage, lead, supervise, mentor, and train assigned staff

ABOUT THE TEAM

We are ​responsible for the overall management and oversight of our members’ health care. Duties include enforcing safety standards, controlling costs and ensuring that members receive the best treatment available.

THE IDEAL CANDIDATE

• Experienced managing/leading programs within healthcare operations
• Excellent communication skills and the ability to influence and motivate cross-functional teams
• Skill in the development and management new programs, policies & processes for seamless integration with current operations
• Process oriented, with strength in program and project management
• Passion for championing system redesign and the advancement of models of care
• A plus: Medicare experience

WHAT YOU’LL NEED TO BE SUCCESSFUL

To read the full position description, and list of requirements please visit our website

Knowledge of:

• Methods and techniques of research, data collection, analysis, and reporting
• Principles and practices of managed care
• Healthcare regulatory processes
• Title 22, Knox Keene, Medicaid or Medicare, entitlement programs, and related regulations
• Principles and practices of program and project management

Ability to:

• Develop work plans and workflows and organize and prioritize activities
• Act as a technical resource and interpret, apply and explain complex principles, policies, procedures, regulations, terms, processes, and programs related to area of assignment
• Train, mentor, supervise, and evaluate the work of staff and motivate staff to achieve goals and objectives
• Organize and prioritize the work of others, delegate effectively, and follow up on work assignments
• Provide leadership and facilitate and lead meetings and projects

Education and Experience:

• Bachelor’s degree in Business, Public Administration, Health Care Administration, or a related field
• A minimum of six years of healthcare operations experience across a variety of operational departments including a minimum of three years of experience in a managed care setting, which included some lead or supervisory responsibility (a Master’s degree may substitute for two years of the required experience); or an equivalent combination of education and experience may be qualifying

OTHER DETAILS

• While this position is connected to one of our Alliance offices, we are in hybrid remote/in-office work environment right now and we anticipate that the interview process will take place remotely.
• Our Alliance office locations have officially re-opened as of May 2, 2022 and while some employees may work in full-time telecommute schedules, attendance at quarterly company-wide events or department meetings will be expected.
• Based on the nature of work, this position may require onsite presence, which is dependent on business need. Details about this can be reviewed during the interview process.

Salinas pay range

$105,365—$168,584 USD

Scotts Valley pay range

$105,365—$168,584 USD

Merced pay range

$96,097—$153,774 USD

OUR BENEFITS

• Medical, Dental and Vision Plans
• Ample Paid Time Off
• 12 Paid Holidays per year
• 401(a) Retirement Plan
• 457 Deferred Compensation Plan
• Robust Health and Wellness Program
• Onsite EV Charging Stations
• And many more

ABOUT US

We are a group of over 500 dedicated employees, committed to our mission of providing accessible, quality health care that is guided by local innovation. We feel that our work is bigger than ourselves. We leave work each day knowing that we made a difference in the community around us.

Join us at Central California Alliance for Health (the Alliance), where you will be part of a culture that is respectful, diverse, professional and fun, and where you are empowered to do your best work. As a regional non-profit health plan, we serve members in Merced, Monterey and Santa Cruz counties.

The Alliance is an equal employment opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.

At this time the Alliance does not provide any type of sponsorship. Applicants must be currently authorized to work in the United States on a full-time, ongoing basis without current or future needs for any type of employer supported or provided sponsorship.

Central California Alliance for Health

The Director, Service Delivery is responsible for the profitability of a major account within C&W Services. The purpose of this position is to achieve the objectives of senior management with respect to each of these accounts.

Responsibilities of a Director, Service Delivery

• Manages and oversees the day-to-day facilities services provided at all current and new accounts within his/her area of responsibility.
• Establishes general and job specific performance standards and advises management/supervisory staff of standards and targeted yearly goals.
• Oversees and monitors staffing levels for all account locations, to determine optimum levels for accounts.
• Conducts site surveys/inspections with Operations Managers, Area Managers, Account Managers, and customers, as well as unscheduled site audits to assess technical skill levels, production rates, and quality of service.
• Develops and implements quality assurance methods and procedures, overseeing and assessing quality levels achieved at individual accounts.
• Ensures the implementation of the company’s standardized work processes.
• Remains knowledgeable in new product/service delivery and communicates same to Operations Managers, Area Managers, and Account Managers.
• Understands and utilizes key technology applications.
• Coordinates and oversees all start-ups and transitions, providing the necessary liaison activities, planning, and control to ensure their successful completion.
• Demonstrates excellent interpersonal skills, being able to work effectively with all levels of employees, management, and clients.
• Develops effective working relationships with all clients for the delivery of contracted and new services.
• Establishes and maintains the respect and confidence of Operations Managers, Area Managers, Account Managers, site personnel, and customers.

Business Development

• Coordinates all Special sales and related activities, working in conjunction with Operations Managers, Area Managers, and Account Managers, and develops a plan to sell/increase same.
• Supports Business Development activity to help generate new accounts.

Finance

• Monitors/evaluates current and new account budgets, with emphasis on the management of overhead, labor, materials, and service contract expenses in order to achieve financial objectives.
• a. Utilizes the financial dashboard on a monthly basis.
• Monitors and reviews payroll to ensure timely completion and processing and, working in conjunction with Account Managers, to ensure accuracy.
• Oversees and monitors the purchasing and inventory control functions for all account locations, working in conjunction with Operations Managers and Corporate offices.
• Closely monitors receivables, achieving the DSO target for his/her area of responsibility.
• Develops and administers cost containment/reduction activities among assigned accounts.

Human Resources

• Screens, interviews, and selects Exempt personnel (Operations Managers, Area Managers, Account Managers, Supervisors), working in conjunction with Human Resources.
• Oversees the selection and hiring of Non-Exempt personnel (facilities staff), and ensures compliance with Federal, State, Local, and Company guidelines.
• Evaluates the work performance of all direct reports annually and prepares a succession plan for his/her area of operations.
• Establishes contingency Operations Manager, Area Manager, and Account Manager Plans in anticipation of new accounts, to ensure timely staffing through identification of current managers who are to be transferred to new accounts.
• Establishes and implements career development paths for Operations Managers, Area Managers, Account Managers, and Supervisors, working with employees who seek opportunities for advancement.
• Oversees and monitors the technical skills training of employees, ensuring timely and effective record keeping, follow-up, and re-training as required.
• Remains knowledgeable about Union contracts and guidelines, and participates as needed in Union salary issues, grievances, layoffs, and other related matters.

Safety

• Oversees and implements Safety policy, procedures, and communications for all personnel, and monitors the same for impact/effectiveness.
• Provides active leadership in establishing and maintaining a culture of safety, including adherence to company safety practices, establishment of safety review boards, and oversight of safety training.
• Monitors and evaluates all Workers Compensation activities within his/her area of operations, working in conjunction with the corporate Director of HSSE and Director of Risk Management.

Other

• Performs special assignments as needed or as requested by the Senior Director of Operations, Senior Vice President and/or the Vice President, Operations.
• Executes such other responsibilities as determined by the Senior Director of Operations, Senior Vice President and/or the Vice President, Operations.

Position Requirements

• BA/BS degree in Business Management or related field.
• Previous technical knowledge/skills in facilities services industry.
• Previous service industry experience, progressing to a management position.
• Demonstrated problem solving and customer service skills.
• Proven administrative, management, and leadership skills.
• Computer skills.
• Excellent oral and written communication skills.
• Strong customer service skills.
• Flexibility with regard to schedule and ability to travel.
• Minimum of seven to ten years’ experience in the facilities services industry, with at least five years in a management position.

C&W Services

TENANT SERVICES COORDINATOR

JOB DESCRIPTION

Company Background

Founded in 1993, DivcoWest is a multi-disciplinary real estate investment firm headquartered in San Francisco, with offices in Los Angeles, Menlo Park, Boston, Washington DC, Austin, and New York City. Known for our long-standing relationships and track record of success in innovation markets, DivcoWest combines entrepreneurial spirit with an institutional approach. As of Q1 2023, DivcoWest has over $18 billion in assets under management and has acquired or developed nearly 60 million square feet of commercial real estate primarily across the United States.

DivcoWest aims to create environments that inspire ingenuity, promote growth, and enhance the health, happiness, and well-being of all people. A disciplined code of ethics is at the core of all that we do. We believe that the collective energy of a diverse team is what drives our creative ideas and solutions.

Summary

DivcoWest is seeking a strategic and collaborative professional to join our commercial property management team working at The Ranch—one of three campuses in The Sand Hill Collection (SHC) in Menlo Park (https://sandhillcollection.com/). As the Tenant Services Coordinator, you will be engaged in a wide range of responsibilities and experiences, including supporting implementation of the Master Plan involving major site renovations and existing building operations. This individual will report to and collaborate with the Senior Property Manager.

This role requires 5 days in office at our Menlo Park, CA location.

The ideal candidate for this role should be comfortable working and contributing to a team, enjoy being in a busy environment where new and complex transactions occur, and interact with people at various levels within and outside the organization. The property type is Class A Office.

SHC represents roughly 44% of office inventory along Sand Hill Road and is an exceptional cluster of world-class office space, activated open spaces, and on-site amenities in one vibrant community. As an integrated collective, SHC delivers approximately 552,000 square feet across nearly 50 total acres, three campuses, and 21 office buildings along the most coveted stretch of Sand Hill Road.

Interested candidates should send their resumes to Aida Moradi: [email protected].

Responsibilities:

· Welcome visitors and clients in a professional, courteous, and helpful manner.

· Screen and/or forward calls to appropriate staff.

· Function as liaison between tenants and property manager/senior property manager for property related issues.

· Dispatch service calls, enter into the order software, Building Engines, and follow-up to ensure satisfactory completion.

· Draft tenant memos and letters.

· Schedule any maintenance required for office machines and computers.

· Order office supplies and building supplies, business cards and stationery.

· Order hospitality supplies and keep a well-stocked kitchen/refrigerator.

· Produce vendor repair agreements, maintain vendor files, supervise vendors as requested and monitor vendor insurance.

· Maintain contacts lists and emergency information, hard and soft copy tenant, and other property files.

· Review and manage certificates for vendors and tenants via Building Engines.

· At the direction of the property manager, visit tenants for any tenant related issues i.e., janitorial, pest control, etc.

· Assist property manager with plans and coordination of tenant events or other special projects.

· Assist with updating and maintaining tenant handbook, order tenant move-in gifts, order holiday gifts and assist with planning of annual tenant events.

· Input access card data as directed.

· Distribute keys to vendors and maintain key long.

· Supports annual expense budget preparation to include but not limited to gathering vendor quotes for contracted services.

· Assist property manager with monthly accounting re-classes and accruals.

· Scan, enter and code invoices in Nexus Payable invoice processing system. Prepare necessary check requests; input related data and processing within established guidelines. Research and respond to internal and external inquiries. Research invoices and payments to insure timely and accurate payment.

· Responsible for tenant billbacks and generate invoice via Building Engines.

· Follow up on all delinquencies via Management Reports Inc. (MRI). Obtain aging report for property manager and deliver standard tenant correspondence to address delinquencies.

· Assist in tenant ledger adjustments.

· Assist in review of monthly rent edits.

Qualifications:

· 4-year college degree preferred.

· 2 years administrative, clerical, accounting, or tenant services/customer relations experience.

• Prior experience working in property management, commercial real estate, or financial services industries preferred.
• Management Reports Inc. (MRI), Building Engines and Nexus or similar systems experience preferred.
• Understanding of general accounting and financing a plus.
• Working knowledge of accounts payable, receivables, and expenditures is desired.
• Experience with data entry, basic reporting, filing, answering phones, scheduling, excellent verbal, and written communications skills are necessary.
• Great telephone skills; pleasant and courteous; excellent customer service.
• Present a professional, positive image that reflects well with the organization.
• Reliable and punctual.
• Excellent computer skills, including proficiency in in Microsoft Office Products (Excel, Work, Outlook, and PowerPoint).
• Ability to work independently and within a team to build relationships and interact effectively with all members of the company.
• Ability to multi-task, work successfully under pressure, and effectively prioritize and manage time and workload to meet property and client needs.
• A desire to work within a diverse, collaborative, and professional environment.

The person in this position must be able to:

· Remain in a stationary position for 75% of the time working on a computer and attending virtual meetings.

· Occasionally move about the office to access file cabinets, office technology, and attend meetings etc.

Compensation:

· $60,000-$70,000

· Annual bonus opportunity

· Full benefits

Divco West Services, LLC (“Company”), an equal opportunity employer, is committed to equal opportunity for all employees and applicants. The Company recruits, hires, trains, promotes, pays, and administers all personnel actions without regard to race, color, religion, sex (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), sex stereotyping (including assumptions about a person’s appearance or behavior, gender roles, gender expression, or gender identity), gender, gender identity, gender expression, national origin, age, mental or physical disability, ancestry, medical condition, marital status, military or veteran status, citizenship status, sexual orientation, genetic information, or any other status protected by applicable law. We interpret these protected statuses broadly to include both the actual status and also any perceptions and assumptions made regarding these statuses. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Please review our company Privacy Policy regarding the use of any personal information you provide us at: https://www.divcowest.com/privacy-policy/

This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits, and all other privileges, terms, and conditions of employment. This policy and the law prohibit employment discrimination against any employee or applicant on the basis of any legally protected status outlined above.

DivcoWest

Regional Field Services Manager

A-Gas is an environmental services company whose purpose is to Protect and Enhance the Environment by reducing global warming gases and preventing their release into the atmosphere. Rapid Recovery is the company’s service division and the number-one provider of refrigerant recovery services for the HVAC, refrigeration, demolition, and marine industries. With industry-leading recovery, reclamation, and gas processing technologies, A-Gas continues to lead the industry in developing cutting-edge solutions designed to protect the environment. Visit us at www.agasamericas.com to learn more about our Environmental Story. For more information regarding A-Gas, please visit us online at www.agas.com/us.

The Regional Field Services Manager is responsible and accountable for establishing, monitoring, and delivering budgeted expectations on the refrigerant gas acquisition and service revenue. Success is determined by managing a team that understands our customers’ needs, offering the appropriate solution based on our product and service portfolio, and performing services to meet customers’ needs.

The Regional Field Service Leader will cover the following locations and should be located within one of these markets.

• LA and Riverside
• San Diego
• Fresno
• Concord
• Sacramento

Key Responsibilities

• Lead a regional or multi-state management team through training, coaching, and development, while being accountable for meeting or exceed aligned goals
• Strong employee safety focus
• Ability to collaborate with key stakeholders and communicate feedback from/to the field to drive continuous improvement throughout the business.
• Create a strong focus on refrigerant gas acquisition and profitable revenue growth within the organization by collaborating with other departments.
• Be a strategic leader with the ability to proactively solve problems and make decisions based on company success factors. Ability to influence without authority and be approachable.
• Experience managing a P&L and influencing a P&L mindset throughout the organization. This includes analyzing, planning, and executing annual budgets for the assigned territory
• Demonstrated experience and skillset to develop market growth strategies based on key customer demographics to enhance and grow customer base
• Coach and mentor direct reports to use available resources to problem-solve independently
• Proactively manage talent by coaching employees up to the next role and creating a bench for key roles with external talent
• Embrace and support the use of technology to support business requirements
• Coach and mentor direct reports on how to promote and utilize our refrigerant recovery equipment as a differentiated technical solution

Experience, Knowledge, and Qualifications

• Essential
• Strong verbal and written communication skills
• Strong persuasive and interpersonal skills with a sales aptitude
• The technical mindset to understand and reinforce our refrigerant recovery processes
• Proven experience with developing specific market strategies within an assigned region
• Able to partner with People & Culture to communicate and ensure compliance with state and local employment laws
• Strong computer skills needed: SAP People, Salesforce, Microsoft Office Products
• Must be a self-starter and a problem solver.
• Must possess a valid state motor vehicle operator’s license.
• Bachelor’s degree required with experience in sales or 5+ years of relevant industry-related experience in lieu of a degree
• Preferred
• Experience in specialty chemical industry and/or HVAC
• Working Conditions & Environment
• Extensive travel via truck or plane, with hotel overnights as needed on traveling weeks.
• Work is conducted both indoors and outdoors under various conditions.
• Several hours per day may be spent operating a motor vehicle.
• Appearance at all times must represent the company’s image.
• Exposure to the environments of customer facilities.
• Fast-paced environment: subject to numerous schedule and priority changes with short notice activity.

Why A-Gas?

Pay will be commensurate with experience. The targeted annual salary range is 130,000K – $140,000K and will be based on experience with a competitive commission plan.

A-Gas offers generous benefits including medical, dental, vision, paid holidays, paid time off (PTO), a 401(k), company-paid short-term and long-term disability, life insurance, training initiatives, professional certifications, and a tuition reimbursement program. It is an exciting time to be a part of A-Gas, come grow with us!

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

A-Gas in the Americas

The Role:

• Help develop and build team processes and scripts in an ongoing manner.
• Accountable for a team of Specialists, ensuring they are meeting team metrics, and providing on-the-spot guidance for questions or escalations.
• Coach team to provide the highest level of support to customers via inbound phone calls, chats and tickets for technical inquiries, or determine if roadside assistance is needed. •Work closely with the Customer Care Manger to strategize advancements by determining improvements to processes, metrics, training or comprehension.
• Resolve customer cases and escalations, communicating efficiently with internal departments when needed.
• Advocate for the customer to improve services or offerings based on requests and reported bugs. Champion customer experiences and process improvements.
• Model Product Expertise to team of specialists to educate vehicle owners, generating confidence in the operation of a vehicle. Must be comfortable to answer vehicle equipment questions, vehicle operations, discuss concerns around mechanical or cosmetic issues.
• Capable of masterfully guiding both adept and amateur technical customers and mechanics through app and website, through a personal technical aptitude.
• Triage car condition or operational concerns during escalations of initial vehicle production

Requirements

• Availability to work weekends, or a flexible schedule to eventually support customers 24/7, 365 days of the year.
• Minimum 3 years of experience in customer service, or contact center experience, as well experience building workflows, processes and scripts.
• Positive attitude, friendly demeanor, empathetic mindset, and commitment to providing a great customer experience. Eagerness to take on new responsibilities.
• Excellent communication and comprehension skills. •Detail-oriented and highly precise. Flexible, proactive, attention to details, and inclination to contribute with strong critical thinking and common sense.
• Exceptional time management skills, and multitasking capabilities, rapidly but effectively able to handle multiple customer cases. Remains organized with a sense of priority, adapt to work in a high pressure and fast pacing environment
• Understands both Mechanical and Cosmetic repair times, skills and cost management
• Willingness to learn new and innovative automotive technologies.
• Familiar with Outlook, and MS Office Suite.
• Verbal and written skills in English.
• Verbal and written skills in Canadian French and Arabic.
• Start up, or NPI experience preferred but not required.
• Automotive industry experience preferred but not required.
• Highschool Diploma or GED

Zobility

About the Role…

The Front Office is the heart of every single one of our hotels. It’s the team that first greets guests when they step inside 1 Hotel San Francisco, attends to their every request, and introduces them to the brand. Supervising that team is a big job, because it requires a diverse range of skills, from analytical thinking and problem-solving to self-assuredness and an ability to get along with everyone. Not to mention an almost instinctive desire to enhance the stay of every single guest.

We’re currently seeking an impossibly charismatic Director of Front Office at 1 Hotel San Francisco.

Our dream candidate intimately understands the dynamics of this role and how it dramatically impacts the overall guest experience at our hotels. If you feel this role is calling out your name, we’d love to hear from you.

About you…

• Passionate about hotel operations and guest service with a minimum of 2 years experience working in a Front Office Management role, preferably within an upper upscale or luxury hotel environment.
• A post-secondary diploma or degree would be a plus.
• Advanced knowledge of front office operations, a strong leader, and a proven track record in guest and team member engagement and financial performance.
• Excels at communication, both verbal and written.
• Is able to accommodate a flexible schedule to include days, evenings, weekends, and holidays.

About us…

Our culture is caring and thoughtful, and we deliver good-natured and informed service, perfectly executed to evoke a sense of fulfillment and well-being. As a part of our team, you can look forward to activities and perks that drive your passion for nature such as:

• Designed by Nature work environment
• Work/Life Balance: Starting 144 hours Paid Time Off, 9 paid Holidays (Earth Day is a holiday)
• Pre-tax benefits to encourage commuting, and even free bicycle parking
• Pay it Forward: Annual 8 hours paid to volunteer & hotel organized volunteer opportunities
• Health & Wellness- Company paid Medical, Dental & Vision; Company paid Health and Wellness program to promote healthy living; delicious, healthy complimentary snacks and beverages.
• Retirement Planning: 401(k)/retirement savings plan
• Career Advancement: Were growing rapidly and with growth comes advancement opportunities (around the globe)!
• Team Member Recognition program – Earn rewards and pay it forward, while doing all the good you can!

1 Hotels

Global Wealth Management Firm seeks Senior Relationship Manager to serve as primary point of contact for UHNW clients in delivering holistic wealth advisory services.

• Own the client relationship, maintaining extensive contact with clients to build customized investment and wealth planning strategies
• Partner with Sr. Advisors to develop and implement wealth planning strategies for clients
• Build and utilize a personal referral network to support Business Development Officers and help facilitate new business opportunities
• No sales goals
• Requires 9+ years’ wealth management experience, including 3+ years’ experience leading day-to-day UHNW client interactions
• Strong background in investment or planning advisory a must
• CFA, CFP, CTFA, or CPA preferred

Diversity candidates are encouraged to apply.

ECG Resources, Inc.