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About the Role…
The Front Office is the heart of every single one of our hotels. It’s the team that first greets guests when they step inside 1 Hotel San Francisco, attends to their every request, and introduces them to the brand. Supervising that team is a big job, because it requires a diverse range of skills, from analytical thinking and problem-solving to self-assuredness and an ability to get along with everyone. Not to mention an almost instinctive desire to enhance the stay of every single guest.
We’re currently seeking an impossibly charismatic Director of Front Office at 1 Hotel San Francisco.
Our dream candidate intimately understands the dynamics of this role and how it dramatically impacts the overall guest experience at our hotels. If you feel this role is calling out your name, we’d love to hear from you.
About you…
- Passionate about hotel operations and guest service with a minimum of 2 years experience working in a Front Office Management role, preferably within an upper upscale or luxury hotel environment.
- A post-secondary diploma or degree would be a plus.
- Advanced knowledge of front office operations, a strong leader, and a proven track record in guest and team member engagement and financial performance.
- Excels at communication, both verbal and written.
- Is able to accommodate a flexible schedule to include days, evenings, weekends, and holidays.
About us…
Our culture is caring and thoughtful, and we deliver good-natured and informed service, perfectly executed to evoke a sense of fulfillment and well-being. As a part of our team, you can look forward to activities and perks that drive your passion for nature such as:
- Designed by Nature work environment
- Work/Life Balance: Starting 144 hours Paid Time Off, 9 paid Holidays (Earth Day is a holiday)
- Pre-tax benefits to encourage commuting, and even free bicycle parking
- Pay it Forward: Annual 8 hours paid to volunteer & hotel organized volunteer opportunities
- Health & Wellness- Company paid Medical, Dental & Vision; Company paid Health and Wellness program to promote healthy living; delicious, healthy complimentary snacks and beverages.
- Retirement Planning: 401(k)/retirement savings plan
- Career Advancement: Were growing rapidly and with growth comes advancement opportunities (around the globe)!
- Team Member Recognition program – Earn rewards and pay it forward, while doing all the good you can!
1 Hotels