Model Casting Calls and Auditions

Title:  Product Manager 
Location:  Clearwater, FL
Duration: Direct Hire
Compensation: $120,000 – $180,000
Work Requirements: US Citizen, GC Holders or Authorized to Work in the US

• Leads the product vision, strategy, and operational planning as well as successfully executes against a variety of product initiatives across all stages of a product’s lifecycle, including early product planning, customer research, and validation, roadmap planning, product development sprints, piloting, gaining early adopters, product launch, metrics analysis, and post-launch iteration.
• Defines product strategy and vision and then develops a creative, high-quality, and clear product roadmap.
• Acts as the primary point of contact for all aspects of the product related to business stakeholders, partners, and customers.
• Integrates usability studies, research, and market analysis into product requirements to enhance user satisfaction. Identify objectives and key results and analyze customer feedback and usage metrics to recognize key pain points and opportunities to address.
• Gathers information and data to guide build-buy-partner options to solve customer problems.
• Serves as the “translator for both the customer and market, as well as internal stakeholders, including but not limited to business lines and cross-functional teams.
• Understands how and when to leverage design thinking, UX, and other frameworks into the process for a flexible hybrid methodology that fits the team, product, and customer.
• Prioritizes initiatives and gets commitments from internal stakeholders using excellent communication and negotiation skills.
• Mentors and grows more junior members of the team.

About INSPYR Solutions:
As a leading information technology partner, we connect top IT talent with our clients to provide innovative business solutions through our IT Staffing, Professional Services, and Infrastructure Solutions divisions. We understand and value the unique needs of highly-skilled information technology professionals in the industry and always strive to stay above the curve. Our company was founded on the following core values: Be the Best, Understand the Urgency, Never Ever Give Up, Have the Courage to Excel, and Make a Contribution. We take pride in our business model and strive to create a positive workplace environment through an exemplary culture.
 
INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
 

INSPYR Solutions

Customer Success Manager

Location: Austin

Interview- Video

Payrate-$50- 53/hr

• Hybrid work model requires Contractor to be based out of our Austin office with at least two days on-site.

We, the CRM (Customer Relationship Management) team are looking for a Salesforce© Customer Success & Adoption Manager who will be the strategic partner for our North American CRM users. You will focus on long-term success for the users while ensuring our CRM team targets will be met.

You will be part of a purpose-driven community dedicated to creating an ambitious and versatile work environment. In the CRM team, you will be an integral member of a growing organization that supports our seller organizations across the globe, inspires passion, courage, and inventiveness by creating state of the art solutions helping our business to automate processes and increase operations efficiency. If you are looking for a special place to take your career to the next level, then we want to talk with you.

Tasks & responsibilities:

• Acting as a user advocate and ensuring user feedback is gathered and acted upon
• Developing strong and trusted relationships with our Salesforce© CRM users
• Managing a fixed user cohort of diverse teams from Sales, Category Management, Account Management, Promotions & Campaign Manager.
• Continuously evaluating and analyzing user needs
• Encouraging users to leverage new features and adopt existing product capabilities
• Being the driving force to identify and coordinate the continuous Salesforce© CRM product optimization for our users
• Identification of new potentials that will lead to more efficiency through automation of business processes
• Working closely with Product Owners and development Team to develop the best solutions for our users
• Coaching our users in using our Salesforce© CRM products to support them achieving their goals
• Supporting users with training, communication, and guidance with digital assets
• Managing the onboarding of new business teams to Salesforce© CRM
• Setting-up and managing a global Change Champion network
• Leveraging change methods such as adoption monitoring, design thinking and project management

Requirements:

• Self-driven and proactive nature.
• Excellent communication and interpersonal skills.
• At least 3 years’ experience as a Customer Success manager, Transformation Manager or Change manager.
• Experience in cloud-based IT solutions and CRM-driven transformation projects
• Passion for technology, innovation, and operational excellence
• First Experience in any CRM solution such as Salesforce, HubSpot, MS dynamics 365, Zoho CRM, etc. is a plus
• Experience with change management methods and tools
• Experience in design thinking and digital enablement platforms is a plus

BayOne Solutions

We are seeking a Senior Manager of Market Intelligence to supervise Marketing Analytics, Research and Customer Feedback efforts, which involves creating valuable insights and data-based recommendations for marketing expenditures by delivering advanced reports on consumer habits, brand recognition, and product mix.

This is a direct hire opportunity located on-site in Miami, Florida.

Non-local candidates are encouraged to apply. Relocation assistance may be available.

What you will be doing:

• Utilize data and analysis such as sales and traffic POS data, internal product variation data, guest engagement data, and market research to create useful insights and suggestions for all marketing functions.
• Perform thorough analyses to uncover new opportunities for marketing and operations.
• Improve and automate recurring reporting and market intelligence by designing strong reporting dashboards.
• Perform post-mortems to evaluate marketing promotions and initiatives to measure success and identify areas of improvement.
• Supervise primary research for brand and product research and identify consumer needs and behaviors for marketing strategies.
• Develop advanced marketing analytical capabilities and define analytics needs.
• Conduct market research to identify customer needs, preferences, and behaviors, and use the data to discern marketing campaigns.
• Analyze industry trends, user behaviors, and market opportunities to create data-driven arguments for product investment decisions.
• Present key insights and recommendations to executives and cross-functional partners to guide strategic marketing choices.
• Work with the Marketing team to collect and develop insights and recommendations.
• Keep senior management informed on the progress of marketing efforts and their results.

What you should bring to the table:

• Relevant experience while working in the retail or restaurant industries REQUIRED.
• 5+ years of category-related experience in marketing analytics
• Experience working with an advanced analytical platform within a large organization
• Experience integrating data from multiple sources, including internal system data as well as primary and secondary market research
• Proven ability to direct and lead cross-functional teams
• Proven ability to supervise and direct agency relationships.
• Experience creating and presenting high-level presentations
• Bilingual (English/Spanish) preferred

What are the cherries on top?

• Experience in a franchise business model preferred

Ledgent Technology

Job Description

Some of the requirements of this position include:

• Experience delivering large and/or complex projects.

• Expertise in applying the systems development and project management life-cycle processes involved with implementing I.T. solutions.

• Proven track record of delivering objectives on time and within budget.

• Proven problem solving and organizational skills.

• Demonstrated ability in team motivation and delegation.

• Excellent communication and presentation skills to effectively communicate information to customers and to all levels within the organization.

• This position will deliver projects on time, within budget, while meeting the Client’s expectations.

• Plans, directs, and coordinates activities of departmental technology projects to ensure that goals and objectives of projects are accomplished within the prescribed time frame and funding parameters.

• This position shares responsibility for planning, directing, and coordinating activities pertaining to technology projects for a given business unit. Ensures that project goals are accomplished and in line with business objectives.

• Monitors project activities.

• Leads various system projects to ensure quality products are delivered on time and within budget.

• Drive adherence to PMO quality standards.

• Role model and demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety of others.

• Leads large and complex system projects to ensure quality products are delivered on time and within budget.

Desired Skills:

Some of the Competencies/Skills required to successfully perform this position are:

• Must have experience with the process of getting a project defined, through PLC process and approval gates.

• Business Analysis experience.

• Highly developed oral and written communications skills.

• Demonstrated ability to work independently and with others.

• High level of analytical ability.

• High level of interpersonal skills to work effectively with others.

• Ability to multi-task and work on multiple projects simultaneously.

• 2-5 years of Project Manager experience.

• Leadership position delivering large and complex projects with experience in integrating different data models into one overall view

• Project Management experience leading new development (SDLC), packaged software implementation, and large system enhancement type projects.

• Understanding of Agile practices and methodology

• Experience leading a highly matrixed project team and vendors.

• Proven track record of delivering objectives on time and within budget.

• Solid knowledge and ability to apply the systems development and project management life-cycle processes involved with implementing I.T. solutions.

• Expertise in applying the systems development and project management life-cycle processes involved with implementing I.T. solutions.

• Proven problem solving and organizational skills.

• Demonstrated ability in team motivation and delegation.

• Excellent communication and presentation skills to effectively communicate information to customers and to all levels within the organization.

• Strong organization skills to manage multiple timelines and complete tasks quickly within the constraints of clients’ timelines and budgets.

Key Responsibilities

Responsible for assembling project team, assigning individual responsibilities, identifying appropriate resources needed, and developing schedules.

Establish and update project plans and budgets with actual and forecasts and, with assistance, manage deviations from plan and project parameters.

Conduct project meetings, project tracking and analysis.

Ensure all project objectives are clearly documented, approved and delivered to meet customer needs.

Communicate timely project status to all stakeholders.

Manage project risk, develop mitigation plans, and escalate decisions and unresolved issues.

Build and maintain master project schedule.

Manage IT project planning cost, schedule, deliverables to meet business need.

Serve as project liaison with business unit, client interface for rollout coordination, prioritization, and task management, and supplier interface for projects under direct control.

Execute Information systems projects including testing, documentation, and support transition.

Track performance criteria for project success criteria.

Responsible for assembling project team, assigning individual responsibilities, identifying appropriate resources needed and developing schedules.

Establish and update project plans and budgets with actual and forecasts and, with assistance, manage deviations from plan and project parameters.

Manage the integration of vendor tasks and track and review vendor deliverables.

Communicate timely project status to all stakeholders.

Manage project risk, develop mitigation plans, and escalate decisions and unresolved issues

ACL Digital

Marketing Event Coordinator (Spanish required) – SF

This is a hybrid (40% remote and 60% onsite) role in San Francisco, CA.

Odoo ERP system is an enterprise resource planning software used company-wide for the management of business processes. Odoo provides seamlessly integrated functional business apps called Odoo apps that form an ERP solution. Our unique proposition of integrated apps that work seamlessly together allows users to automate and track everything they do. The open-source development model of Odoo has allowed us to leverage thousands of developers and business experts to build the world’s largest ecosystem of fully integrated business apps.

Odoo has become a global network with more than 8 million users, and partners in more than 120 countries, and we continue growing with 1500 daily downloads. We are growing fast and need to hire faster.

About the Job:

Are you super organized and love working on creating and organizing events? If so, read on! Odoo is looking for an Event Coordinator who will help plan 100 events in 2023 all across North America. This fast-paced role will require a crafty negotiator who knows how to manage their time wisely.

You’ll research the market, determine optimal locations for our events, and then continue negotiating with venues and caterers across North America. You will collaborate with other client-facing roles in this role, be part of a fast-growing team, and heavily impact Odoo’s success.

Responsibilities:

• Coordinate hundreds of events across North America
• Secure venues, catering, etc.
• Negotiate contracts
• Ensure events run smoothly, even from afar
• Performs other duties as assigned to meet business needs

Qualifications:

• Bachelor’s Degree
• 1-3 years of professional experience
• 1-3 years of events/ hospitality experience
• Able to work in a rapidly evolving field
• Highly organized
• Time management
• Acute Attention to Detail
• Spanish Fluency (Native or Professional Level)

Nice-to-Have:

• Community management experience via social media channels
• Knowledge of working in software
• Sociable and outgoing cultural fit
• Strong writing abilities
• Willing to learn constantly and work proactively

Compensation and Perks:

• Healthcare, Dental, Vision, Life Insurance, FSA, HSA Matching, 401K Matching, and Commuter Benefits
• PTO (Paid-time-off), paid sick days, and paid holidays
• Employee Assistance Program; 3 X 1-hour telehealth calls with certified mental health professionals
• $100 towards a work-from-home office setup
• Evolve in a nice working atmosphere with a passionate, growing team!
• Chef-prepared lunches – snacks, fruit, and coffee/drinks on tap!
• Company-sponsored events for groups of 6+ employees

The salary range for this role is $65,000-$90,000. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location.

Ensuring a diverse and inclusive workplace where we learn from each other is core to Odoo’s values. We welcome people of different backgrounds, experiences, abilities, and perspectives. We are an equal-opportunity employer and a pleasant and supportive place to work. Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records.

Odoo

SUMMARY DESCRIPTION:

Work with marketing, information technology, operations, and other departments to deliver reports and analysis that drive decision making. Provide in-depth insights and recommendations that drive business results. Provide highly consumable data to the organization.

ESSENTIAL JOB FUNCTIONS/DUTIES:

• Perform quantitative analysis, predictive analytics, machine learning, and/or text analytics including data prep and ingestion, feature engineering, analysis and modeling, and model deployment.

• Collaborate with IT team to implement end-to-end AI/ML solutions, from infrastructure and data pipelines to model deployment and monitoring.

• Monitor and refine ML projects that are in production.

• Ensure the team is using appropriate technologies, tools, and methods to deliver high-quality work.

• Conduct ad-hoc analyses of marketing programs, customer trends, hotel performance, and other business areas.

• Support marketing activities through robust customer segmentation, performance analysis, test design and analysis, and predictive modeling.

• Recommend and implement best practices in marketing measurement and A/B testing.

• Effectively communicate complex technical results to stakeholders and multiple levels within the organization.

• Build productive relationships with stakeholders across marketing and IT to deliver AI/ML solutions that drive profitable growth.

• Collaborate with the marketing team to understand business needs and translate into AI/ML opportunities.

• Develop presentations to be delivered to stakeholders that clearly and concisely deliver insights and recommendations that drive profitable growth.

• Demonstrate creative problem-solving skills to inform decisions, improve outcomes, and deliver transformation through data.

• Keep stakeholders informed and updated.

• Lead with a customer first mentality.

• Train, coach, and mentor team members.

• Create job flows and maintain documentation of processes.

• Develop and maintain a positive working relationship with outside vendors.

• Other duties as assigned.

JOB SPECIFICATIONS:

• Bachelor’s degree with quantitative focus such as data analytics, data science, or applied math and statistics required, master’s preferred.

• 5+ years of hands-on experience in data analysis and predictive analytics with machine learning techniques.

• Experience with data mining, data analysis, modeling of complex data sets, statistical analysis, forecasting, and predictive analytics.

• Experience building and deploying end-to-end ML solutions.

• Deep knowledge of marketing and data science strategies.

• Advanced knowledge of SQL, Python, and similar tools required.

• Knowledge of machine learning and data processing services from cloud providers such as Amazon, Microsoft, and Google.

• Proficient with Microsoft Office suite.

• Experience managing projects and team members.

• Ability to communicate effectively with stakeholders.

• Demonstrated professionalism and leadership skills.

• Organized and detail oriented with strong attention to accuracy.

• Ability to obtain/maintain any necessary licenses and/or certifications.

Boyd Gaming

Myticas Consulting is currently seeking an IT Product Manager/Product Owner Experience for a contract position with our direct client based in North Chicago, IL.

Top 3-5 skills requirements should this person have:

1. IT Product (system) Management
2. Communication and articulation of technical concepts to business stakeholders and vice versa.
3. Pharma / BioPharma experience – especially in commercial.
4. Competency in SLC (software life cycle) management, including demand model and also support model for a Product (system).
5. Competency in understanding & capturing business needs, turning them into system features/functionality; overseeing the entire process to do so.

Description:

• Overseeing an existing, custom-built Application.
• Must possess abilities and communication skills to interface comfortably with Business Stakeholders and Developers/Technical Team equally.
• Application supports the Launch Business Process (launching of Pharma Products in various Markets).
• Responsible for the coordination and completion of projects.
• Oversees all aspects of projects.
• Sets deadlines, assigns responsibilities, and monitors and summarizes progress of project.
• Prepares reports for upper management regarding status of project.
• Generally, supports commodity or generic/unspecified skills, such as .NET, SharePoint, SQL, ADF, Cognos, Informatica, Data Modeling, DBA, HTML, Oracle, Program/Project Management, Unix, VB and Validation Testing.
• Relies on extensive experience and judgment to plan and accomplish goals.
• Performs a variety of tasks. Leads and directs the work of others.
• A wide degree of creativity and latitude is expected.
• Typically reports to a manager or head of a unit/department.

Requirement:

• May require a bachelor’s degree and 8-11 years of experience in the field or in a related area.
• Familiar with a variety of the field’s concepts, practices, and procedures.
• Must have experience triaging technical issues, leading a small technical team, and defining/designing technical solutions.
• Must be familiar and have experienced with developing or designing applications with the following technology stack: angular.js, jQuery, bootstrap, Java Spring, JSP, Oracle.
• Experience with SLC process, Application management, etc.
• Experience with BioPharma in an IT role is preferred.

Nice to have (but not required):

• Pharma / BioPharma experience especially related to brand paunch activities

Myticas Consulting

Position: Account-Based Marketing Manager (ABM Manager)

Location: United States (you can be based in any ZS office)

Role Description:

ZS is a place where passion changes lives. As a management consulting and technology firm focused on transforming global healthcare and beyond, our most valuable asset is our people. Here you’ll work side-by-side with a powerful collective of thinkers and experts shaping solutions from start to finish. At ZS, we believe that making an impact demands a different approach; and that’s why here your ideas elevate actions, and here you’ll have the freedom to define your own path and pursue cutting-edge work. We partner collaboratively with our clients to develop products that create value and deliver company results across critical areas of their business including portfolio strategy, customer insights, research and development, operational and technology transformation, marketing strategy and many more. If you dare to think differently, join us, and find a path where your passion can change lives.

Our most valuable asset is our people.

At ZS we honor the visible and invisible elements of our identities, personal experiences and belief systems—the ones that comprise us as individuals, shape who we are and

make us unique. We believe your personal interests, identities, and desire to learn are part of your success here. Learn more about our diversity, equity, and inclusion efforts and the networks ZS supports to assist our ZSers in cultivating community spaces, obtaining the resources they need to thrive, and sharing the messages they are passionate about.

“We are seeking an experienced, U.S. based marketing professional to join our US office as an Account-Based Marketing (ABM) Manager. The ABM Manager is responsible for the development, implementation, management and measurement of targeted, account-focused marketing programs and activities with ZS’s top clients”.

The individual will work strategically with industry and account leaders (sales) and various marketing resources to build comprehensive marketing plans which support account-based business goals. These highly customized plans will help strengthen and expand client relationships, drive and accelerate new business and increase loyalty and retention among a targeted set of clients/prospects.

Responsibilities:

Owning and evolving the marketing strategy and direction for the ABM function, including account enablement and general and strategic ABM approaches.

Partnering with executive and account leadership to define and prioritize how to scale ABM to support more accounts across the firm.

Manage and grow the account-based marketing team of 4 in New Delhi and the US, building a repeatable, scalable ABM model across industries.

Understand industry and business drivers facing each account, as well as key initiatives they are focused on and the key stakeholders responsible for them.

Define and manage budget allocation for all account-based marketing programs.

Leverage data and insights to inform client teams of client interest and perceived intent.

Create and execute 1:1 and 1:few integrated marketing campaigns for selected accounts using tactics that include thought leadership, live events, email, webinars, digital advertising, and social networking, among others.

Ensure that all marketing campaigns are aligned with the corporate vision, themes, and brand guidelines.

Partner with the Digital Marketing team to measure the effectiveness of efforts, adjust approach as needed, and scale across the team. Present outcomes to client account teams regularly.

Qualifications:

• Bachelor’s degree in Marketing, Communications, or Business. MBA a plus.
• 15+ years in B2B marketing and solution marketing experience; field marketing or account-based marketing positions preferred
• Proven ability to manage and motivate a growing team. Must have previous management experience.
• Demonstrated skill collaborating with executives within a highly matrixed organization.
• Ability to challenge status quo to ensure marketing strategy always aligns with business strategy.
• Excellent communication skills. Ability to work with cross-functional teams and interact with internal and client executives.
• Solid experience creating and executing integrated marketing campaigns in a B2B environment.
• Ability to gather data/insights from multiple internal and external sources to understand impact across accounts and opportunities.
• Experience with marketing automation and social media monitoring platforms (HubSpot, Marketo, Brandwatch Radian6, 6sense, Demandbase, etc.) a plus.
• Exceptional organizational project and people management skills with attention to detail.
• Flexibility to work across time zones, including early-morning US hours to interact with global team based in India.
• Approximately 20-25% travel, including to India.

ZS

An excellent full time job opportunity for Director of Analytics with our Premium client in Fort worth, TX.

Job Title: Director of Data Analytics

Local Candidates in Dallas area will be considered

Full Time Position/Onsite Role 3 to 4 days a week in Fort worth, TX

Salary Range: $150k Per Annum to $180k PA plus Bonus: 15% plus ESOP: 15%

The Director of Analytics will be responsible for leading a team of analytics experts in the delivery and implementation of analytics solutions across the enterprise. As part of the Enterprise Data & Analytics Team, the Director of Analytics will shape the culture of analytics. This role reports into the Chief Data Officer.

The Director of Analytics will use our business intelligence platform and industry best practices to partner with the First Command business owners to rationalize data needs that are critical to our path to business agility. This role will also drive the adoption of self-service analytics across the organization.

The ideal candidate is a strong leader who is outcome-focused and has a collaborative style that fosters teamwork. They will be required to work across multiple groups and initiatives.

What will you be doing?

• Work with the Chief Data Officer to develop, communicate and deliver the Enterprise Analytics Strategy
• Lead and mentor a team of BI Engineers, ensuring they have the right skillsets to support the analytics strategy
• Deliver analytics solutions in an agile manner by utilizing an analytics Pod framework
• Manage analytics intake by working with the business to understand requirements in order to create features and user stories for analytics delivery.
• Prioritize and size featuresstories and allocate resources to backlog work items for development
• Review production support issues and assign priority and resources to remediate
• Manage the delivery of all work items by:
• Holding daily stand ups with the analytics team to track work items and identify blockers
• Clearing blockers
• Resolving complex reporting issues
• Following up on and clearing stalled production tickets
• Ensuring the quality and consistency of the team’s output
• Integrate the Enterprise Analytics team with the department teams (such as Sales Analytics, Finance analytics, etc) to allow for rapid turnaround of analytics requests through use of the Analytic POD framework
• Provide architectural guidance for the Power BI implementation including analytics governance
• Provide expertise and guidance to analytics team around analytics development best practices
• Develop dashboards and reports as needed to supplement team velocity
• Work with Chief Data Officer to rollout the analytics engagement model (POD framework) to the rest of the business

Expected outcomes of role:

• Increased velocity of analytics delivery through
• Active engagement with business stakeholders
• Implementation of the agile Analytics POD framework
• Active management of work backlog
• Increased quality of analytics delivery through
• Architectural and governance guidance
• Active management of production tickets and backlog items
• Mentorship of the analytics team through provision of expertise in analytics development and guidance towards additional training

Who will you be leading?

Direct management of a team of 8 – 12 associates is required. In accordance with company policy and procedures:

• Supervises and assigns project and task level work
• Coaches team members for professional development
• Interviews, assesses and on-boards new team members
• Provides both formal and informal feedback to team members
• Informs senior leadership of individual assessments and performance reviews
• Recommends staffing solutions based on the needs of the corporate strategy

What skills/qualifications do you need?

Education

• Preferred – Bachelors Degree in Computer Sciences or Business related degree

Work Experience

• 7+ years’ experience including prior data practice and team management experience
• Expert in leading and transforming manual reporting methods to industry standard platforms and tools;
• Expert in delivering analytic solutions
• Expert with visualization & data story telling using tools such as ThoughtSpot, Power BI (preferred), Tableau
• Expert in SQL with advanced data analysis & data profiling techniques
• Expert in leading and implementing data mapping, data lineage and data consolidation strategies and methods;
• Strong experience delivering analytics solutions using an Analytics Pod Framework
• Strong experience in conceptual, logical and physical data design;
• Strong experience in data management practices and data governance process;
• Strong experience in project, program and portfolio management planning and execution; SAFe Agile and/or SCRUM experience is required;
• Experience or strong understanding of digital and operational analytics is preferred;
• Financial services industry experience or other highly regulated industry experience is preferred;
• Experience in strategic enterprise data and analytics transformation program in another company is a plus.

Required Knowledge, Skills and Abilities

• Required skills for management and leadership: Strong verbal and written communication skills, ability to facilitate business and technology user group sessions, ability to translate strategy into actionable plans that are delivered, ability to structure and breakdown work for team execution
• Required Business Delivery: defining requirements and assessments, conceptual designs, business outcome definition and validation
• Required Technical Delivery: Demonstrated expertise in full data SDLC including design and quality management, strong understanding of database design and support activities; strong understanding of query development such as T-SQL or PL/SQL; and strong understanding ETL workflows and data lineage.,
• Preferred Tools: Proven skills in analytics tools such as Power BI, Analytics CRM, Alteryx, Azure Data Factory, Azure Synapse Analytics, Snowflake, Informatica suite, MS SQL, Oracle, SPSS, SAS or Big Data tools. Understanding in the use of scripting and program languages such as R, Python, Java or like languages

If interested in this role, please feel free to call me at 281-702-3852 and apply here or send your resume to [email protected].

Prudent Technologies and Consulting, Inc.

POSITION:

Observability Technical Product Manager

JOB TYPE:

Contract goes until the end of February 2024 with the potential to be extended

LOCATION:

Hybrid – Downtown Chicago, IL

Need to be able to come into the office Tues-Thursday. Working hybrid work schedule.

DESCRIPTION FOR OBSERVABILITY TECHNICAL PRODUCT MANAGER:

As an Observability Technical Product Manager, you are an expert of the company’s observability tech stack and are responsible for implementing, managing, and evolving monitoring and observability solutions to ensure the availability, performance, and reliability of our systems. You will use tools like AI Ops platforms, New Relic, Amazon DevOps Guru, and Service Now to ensure that our monitoring and ITSM systems are comprehensive and streamlined. You will troubleshoot issues and identify areas of opportunity to improve our monitoring and observability coverage. You will be expected to learn the technology our observability tools are monitoring, lead your work activities, and provide guidance to observability analysts.

RESPONSIBILITIES FOR OBSERVABILITY TECHNICAL PRODUCT MANAGER:

• Integrate observability & ITSM systems to streamline the Incident Management process through use of a unified observability tech stack and common service data model (CSDM).
• Mentor and guide team members on technical aspects of observability technology, particularly when applied to distributed systems (i.e. microservice architecture, Kubernetes)
• Develop, implement and optimize monitoring and observability solutions.
• Analyze monitoring features to identify areas for enablement and improvement.
• Create monitoring dashboards and reports to provide visibility into system performance and give response teams timely reference sources.
• Troubleshoot issues related to the monitoring platforms.
• Work with the response and problem management teams to identify and implement solutions to improve monitoring correlations and monitoring ticket contents.
• Train response teams on new features and optimal operation of monitoring and observability solutions.

REQUIRED SKILLS FOR OBSERVABILITY TECHNICAL PRODUCT MANAGER:

• Bachelor’s degree in Computer Science, Business Analysis, Data Analysis or a related field.
• 7+ years of experience in monitoring and observability solutions.
• Experience with tools like AI Ops, New Relic, Amazon DevOps Guru, and Service Now.
• Strong analytical skills and ability to troubleshoot issues.
• Experience working with incident management and on-call response teams.
• Ability to work independently and in a team environment.
• Excellent communication skills.

PREFERRED QUALIFICATIONS FOR OBSERVABILITY TECHNICAL PRODUCT MANAGER:

• Experience with cloud-based monitoring solutions.
• Experience with containerization and orchestration tools.
• Experience with scripting languages such as Python or Bash.
• Experience with continuous integration and continuous deployment (CI/CD) pipelines.
• If you are passionate about monitoring and observability solutions and have experience with AI Ops, New Relic, and Amazon DevOps Guru, we encourage you to apply for this exciting opportunity.

Why should you choose Epitec?

We started Epitec with a single focus, “Placing People First.” Knowing every good endeavor begins with listening and understanding, we’ve set about challenging every part of the employment process. Bringing the proper connections together for the perfect fit.

How is Epitec different?

Epitec gets to know our prospective employees, using these insights to locate the perfect placement for you. We are there, every step of the way. Providing a best-in-class compensation package combined with the opportunity to grow financially and personally through your work.

What is the result?

Epitec represents the world’s top companies and works to fill their open jobs with the world’s best talent. That’s led to Epitec servicing an impressive list of Fortune 100 companies. We’ve also won many awards, including one of Crain’s Detroit Business “Cool Places to Work,” and 101 Best & Brightest – local, national and elite winner. And that’s just the beginning, as we work to innovate the way the world thinks about employment.

EPITEC