London Casting Calls & Acting Auditions

Role: Social Media Manager ( ( very creative and exciting sexual wellness company )

Location: 1 -2 days in Islington office

ROLE MISSION

Working in partnership with our client, the Social Media Manager will be the go-to source of knowledge and inspiration for best practices and innovation at the social media strategy design stage, and responsible for content performance during publishing and distribution, using real-time data and A/B testing to inform iterative, incremental optimisation against client objectives – be that reach, actions, or retained audience growth.

THIS ROLE IS RIGHT FOR YOU IF…

• You are someone who has a genuine love for social media and pop culture and loves to keep on top of what’s trending, who’s trending, the brands and influencers that are killing it in social, and the memes and themes that are getting people talking. We value hard work, and we want to have fun doing it.
• You will have a strong background of working with digital and social agencies, and must excel in producing engaging and creative social media and digital work, across planning, strategy and media

ABOUT THE TEAM YOU WILL BE JOINING

You will work in the marketing team, a team of 8 will work across the following;

• Strategy – social & content
• Creative, copywriting & design
• Editorial & publishing, distribution
• Content production & post
• Data & analytics
• Community management
• Online content management
• Paid & optimisation.

WHAT YOU WILL BE DOING IN YOUR ROLE

Together with the team, the Social Media Manager will be responsible for owning, implementing and iteratively improving the Client’s social media strategy – including:

• Audience acquisition, Tone of Voice, original format development, content.
• Commissioning, planning, scheduling, and optimization.
• Provide strategic recommendations and input every step of the way from campaign, proposition and format development, channel and influencer selection, publishing plans, optimization, paid amplification, measurement, and evaluation.
• Be accountable for producing weekly, monthly, and quarterly reporting – with analysis providing learnings to guide constant improvement of social ROI to all relevant teams and stakeholders. Experience across a range of social media management tools, including Sprinklr and Linkfluence to schedule content, manage campaigns and sign-offs and generate client-facing reports.
• Direct oversee social data analysts, community managers to drive audience growth, engagement, and organic reach and manage social boosting to optimize conversion and success against campaign KPIs.
• You will have expertise in managing and optimizing paid social boosting across Facebook Business Manager and AdWords and plenty of examples of how you have enhanced ROI through smart interest-targeting and testing. Experience in managing paid social on other platforms (TikTok, Tinder, Twitter, etc) is a bonus.

WHAT SKILLS WILL HELP YOU BE SUCCESSFUL

• This role will be underpinned by passion and ambition, and those with experience in leading digital content and social campaigns within a creative agency will have an advantage.
• 5+ year’s brand experience to manage social networks for a top FMCG client based on our client site
• A level headed, strategic thinker, who has gravitas with a client and is passionate about delivering culturally impactful, reactive social content

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Job Id:6027

OLIVER Agency

Excited to grow your career?

Our purpose is to empower people to save and invest with confidence. We are looking for great people to join us, so please come and invest in YOUR future at HL.

About the role

We’re looking for a Digital Marketing Executive to join our Digital Marketing team, where your focus will be on the promotion of advice services. You will build, maintain and optimise marketing campaign pages and emails whilst using data to identify new opportunities and influence stakeholders.

We strive to create a team environment where everyone is committed to making the group successful. You’ll join an agile marketing team structure, where we bring different skill sets together to work collaboratively in squads, with focused objectives and targets. There are five core marketing squads within the HL Marketing Team covering ISAs and Investments, Pensions, Advice, Workplace and our cash savings platform – Active Savings. Within your squad you’ll work with dedicated Marketing Leads, Creative Comms Managers and Creative Comms Executives.

We’re looking for experience in email marketing, digital content editing, and a good understanding of data. As part of the team, you’ll need to be committed to putting clients first and not afraid to challenge existing ways of working.

What you’ll be doing

• Collaborate with your squad to drive new business and improve client experience across our website and email channels.
• Build, send and approve marketing emails and campaign pages.
• Suggest, build, and report on tests to improve marketing emails.
• Run data-driven A/B tests across website pages delivering value to the business and clients.

• Build campaign pages in a timely manner without supervision.
• Attend and influence in sprint planning meetings, stand ups and sprint reviews.
• Make SEO changes to web pages as instructed by SEO managers.
• Monitor dashboards to stay informed about on-site performance, reporting to wider squad/team when necessary.
• Intentionally contribute to a team culture that is inclusive and empowering.

About you

• Experienced in the digital marketing landscape, built within commercial environments.
• Demonstrable experience of using CMS or email marketing software.
• Strong understanding of A/B testing methodologies.
• Ability to manage own workload and manage expectations.

• Accomplished in forging effective relationships at all levels, skilled at influencing, negotiating and championing new ideas.

• Comfortable reading and interpreting data and using it to support hypotheses and prioritisation.

• Basic understanding of design and UX principles, social media, and paid channels.
• Able to work in a team or alone and effectively collaborate to achieve common goals plus the ability to self-manage competing workloads and effectively prioritise.

• Good knowledge of user experience, SEO and email marketing best practice.
• Experience with HTML will be beneficial.

Interview process

This will be a 1-2 stage interview process. Interviews can include competency and behavioural based questions and a task to assess key skills.

Working Schedule

The role is based in our Bristol head office, BS1 5HL. This role is permanent, and offers flexibility on hours with a minimum of 4 days. We have returned to the office, however for this role we offer a hybrid flexible working pattern to enable you the option of working from home and coming into the office.

Why us?

Here at HL, we’re the UK’s number 1 investment platform for private investors, based in Bristol. For more than 40 years we’ve helped investors save time, tax and money on their investments.

To achieve our mission, we believe we have a workplace like no other, with constant learning, dynamic teams, and a great ethos. We’re steered by core values that promote service, quality, innovation, and opportunity in everything we do.

What’s on offer?

• Discretionary annual bonus & annual pay review
• 25* days holiday plus bank holidays and 1-day additional Christmas closure time
• Option to purchase an additional 5 days holiday per year
• Flexible working options available, including hybrid working
• Pension scheme up to 11% employer contribution
• Sharesave scheme – have a real stake in HL’s future
• Income Protection & Life insurance (4 x salary core level of cover)
• Health care cash plans – including optical, dental, and out patientcare
• Help@hand and an Employee Assistance Programme
• Gympass – gym memberships and wellbeing apps available
• Variety of travel to work schemes with free bike storage and shower facilities
• An inhouse barista serving subsidised coffee and snacks
• Join HL’s sports, I&D networks and volunteering groups (two paid volunteering days per year)
• LifeWorks Discounts on services, restaurants and retailers

* up to 30 days depending on role level & increasing with length of service

We know that sometimes people can be put off applying for a job if they don’t tick every box. If you’re excited about working for us and have most of the skills or experience we’re looking for, please go ahead and apply. We’d love to hear from you!

Hargreaves Lansdown is an inclusive employer that values diversity in its workforce. We encourage applications from all individuals without regard to race, religion, gender, sexual orientation, national origin, disability or age.

This role may also be available on a flexible working or part time basis – please ask the Recruitment & Onboarding team for more information.

Please note, we are unable to provide employment sponsorship to candidates.

Hargreaves Lansdown

Marketing Manager – Tech – London – £50,000

Our client, an innovative tech company are looking for a Marketing Manager to join their organisation.

THE ROLE OF MARKETING MANAGER:

⦁ Design and build of nurture streams within the automation platform to create leads and conversation starters for the sales teams

⦁ Key contributor to the content programme to include research, opinion pieces, interactive whitepapers, videos, blogs, FAQs, podcasts, demos, and website content

⦁ Analysis, segmentation, and customer dashboarding across the Group

⦁ Drive an ABM initiative to facilitate cross-sell across the group

⦁ Execution of customer communications around the launch of the brand.

⦁ CRM reporting on lead volumes, pipeline, closed won deals and win/loss analysis.

⦁ Create and execute activities to facilitate this including:

⦁ Customer events

⦁ Breakfast/customer briefings

⦁ Digital initiatives (roundtables, webinars)

⦁ Other customer and prospect initiatives

THE IDEAL CANDIDATE FOR THE MARKETING MANAGER ROLE:

⦁ Entrepreneurial and analytical in approach with a can-do attitude!

⦁ Strong communicator/ influencer with demonstrable experience of partnering with sales leadership.

⦁ Three plus years in a B2B marketing role.

⦁ ABM experience preferred.

⦁ Advanced CRM knowledge.

⦁ Experience of marketing automation platforms useful

Miller Byrne

ABOUT JAPAN HOUSE LONDON

Japan House London is a cultural destination offering guests the opportunity to experience the best and latest from Japan. Located on London’s Kensington High Street, the experience is an authentic encounter with Japan, engaging and surprising even the most knowledgeable guests. Presenting the very best of Japanese art, design, gastronomy, innovation, and technology, it deepens the visitor’s appreciation of all that Japan has to offer. Part of a global initiative led by the Japanese Ministry of Foreign Affairs, there are two other Japan Houses, one in Los Angeles and the other in São Paulo. 

PURPOSE OF THE ROLE

The Retail Marketing Manager will be responsible for developing and then delivering all elements of a retail marketing strategy with the aim of driving sales in the physical and online Shops at Japan House London. This fast-paced role will cover a wide range of tasks such as social media strategy and posting, planning and creating revenue-driving email marketing working with agencies and media outlets on paid advertising, coordinating the creation of artwork and adverts, reporting to senior management on results and adjusting the strategy according to results 

Working with the Marketing & Communications Team, you will understand the need for an integrated approach and team working to achieve success across a variety of channels, both traditional and digital, ensuring that The Shop marketing plans and activities align with those activities for the broader Japan House offer.

It is essential that you have marketing experience in the retail sector. You will bring a wealth of essential skills to the role, with particular expertise in email and social media marketing. Excellent interpersonal skills and a proactive approach are essential, as are fresh thinking and a strong understanding of methods of audience engagement.

Success in this role will be evidenced by an increase in sales in The Shop, both on and offline.

Flexible working opportunity: Full time (40 hours) or part-time (minimum 28 hours). Occasional out-of-hours requirement.

KEY ACCOUNTABILITIES

Overall

• Development and delivery of the retail marketing plan within agreed budget, based on customer insight to support sales revenue and other retail KPI targets.
• Development of customer insight plan for retail business to help enable optimisation of marketing, merchandising, eCommerce and promotions.
• Liaising with the JHL Marketing & Communications Team to ensure cohesion with general JHL marketing plan and activities

Email & Paid Advertising

• Maintaining and growing retail mailing lists, producing engaging Shop e-newsletters, e-shots and other communications, such as experience invitations.
• Management of all retail promotional materials (printed and digital) including but not limited to event flyers, POP labels, onsite marketing, digital screens, video content and A Board content.
• Working with internal artworkers and creative agencies to ensure any artwork is delivered to brief, on brand and to deadlines and liaising with printers on the production of all printed marketing materials.
• Liaising with media buying and digital agencies, briefing and managing the day-to-day coordination of campaign activities, and supplying assets (copy and imagery).
• Monitoring and reporting on results of marketing and campaign activities across all channels, looking at metrics such as click-throughs and conversions; readership figures, impressions, open rates etc.

Social Media & Influencer Marketing

• Executing social media plans for the retail business and creating engaging posts for Facebook, Instagram and other channels, that drive click-throughs to the online shop and end in conversions.
• Development of an influencer marketing programme to raise the digital profile of The Shop and drive traffic and conversion for the online Shop.
• Running campaigns, competitions etc. as identified in the strategy in line with the Retail Team KPIs.
• Ensuring that all retail events are promoted through the creation of Social Media event pages and using boosts to promote to well-defined audiences.
• Identifying suitable third-party content for sharing or potential collaboration.
• Using analytics to monitor and measure the performance of posts, using the results to optimise reach and engagement of future posts.

eCommerce

• Working with the eCommerce team to monitor traffic and identify ways to improve traffic to Shop website and conversion through social media and paid campaigns.
• Managing the optimization of digital content, working with our preferred supplier on enhancing SEO.
• Working with eCommerce team to develop backlinks to The Shop website to increase traffic referral sources and generate greater authority in SEO.

Other

• Commissioning photography for use digitally and for printed materials in line with brand guidelines.
• Responding to requests from journalists to provide content, products, samples etc.
• Planning and delivery of ‘Christmas in July’ for influencers and journalists in conjunction with JHL PR Manager
• Monitoring and sharing retail industry trends and best practice relevant to marketing
• Taking photos and videos related to related products and events for social posts
• Raising purchase orders and other administrative tasks as required.

QUALIFICATIONS, EXPERIENCE, CAPABILITIES AND QUALITIES

QUALIFICATIONS

• Appropriate tertiary qualification such as a degree or diploma in Marketing, Digital Marketing, or
• other related fields, preferably from a recognised institution including the Chartered Institute of
• Marketing and the Digital Marketing Institute
• Thorough knowledge of social media platforms, especially Facebook, Instagram, LinkedIn, YouTube, Twitter, and Pinterest (and other channels) and social media scheduling and listening platforms (e.g. Sprout Social)
• SEO skills and knowledge desirable
• Experience of using email marketing platforms
• Core IT skills including familiarity with online tools
• High level of proficiency in full MS Office suite. Photoshop also an advantage.
• Use of other software systems beneficial (eg CRM, CMS)

EXPERIENCE

• At least 3 years’ professional experience in marketing.
• Retail marketing and eCommerce experience essential.
• Experience of developing and managing social media channels for retail and eCommerce essential, including creating shops on social media channels.
• Experience of using social media scheduling and reporting platforms (preferably Sprout Social) as well as social listening tools.
• Use of analytics to monitor performance and report to on results.
• An understanding of Japanese culture is preferred

CAPABILITIES

• Excellent written and spoken English, to native level
• Exceptional skills in writing specifically for social media
• Proven organizational, planning and strategy development skills
• Ability to work independently as well as collaboratively
• Basic photography skills for social media
• Basic skills in taking and editing video for social media an advantage
• Excellent interpersonal and communication skills
• A participative team player with an inclusive approach towards all colleagues
• Ability to multi-task and prioritize work, whilst paying attention to detail
• Able to influence people whilst maintaining tact and cultural sensitivity
• Excellent time management skills
• The ability to be creative within the confines of a brand

QUALITIES

Communicator Able to convey messages effectively, to both wide and specific audiences

Goal-oriented    Results driven and striving for growth

Initiative                          Responds creatively to opportunities, and generates new ones

Adaptable                       Able to use a variety of tools, embrace change and add ideas

Enthusiastic                    Passionate about the shared vision and mission

Creative                           A good eye for design and attention to detail

WORK ENVIRONMENT

• Our aim is for a flexible approach to work locations, balancing regular on-site presence and working remotely. The mix of office-based working and remote working will be determined by business need and role requirements. 
• On site work at Japan House London, Kensington High Street, or its satellite office at Allen Street Kensington
• Standard working hours are Monday to Friday, 8 hours per day, with core hours from 10am to 3pm
• Some duties will be carried out in JHL public spaces.
• Occasional after-hours event-related work may (evenings and weekends) may be required.
• Flexible working requests will be considered for this role – please outline in your application 

BENEFITS

• Generous holiday allowance – up to 36 days per year inclusive of public and bank holidays
• Group life insurance scheme
• Remote GP service including access to physiotherapy and mental health services
• Cycle to work scheme
• Employee Assistance Programme
• Employee discount for the Japan House Shop and Stand
• Online platform to access perks and discounts for major brands
• Access to perks and discounts local to Kensington High Street, London
• Personal learning budget

Japan House London

Our rapidly growing team is looking for a Brand Manager to oversee the ongoing development of the ECARX brand, building international awareness as the company expands its global presence. Reporting to the Vice President, Communications, our Brand Manager will work across the business to ensure all products, services and activities reflect and support the development of the brand, and that the brand remains recognizable, up to date and relevant to our target audiences.

Responsibilities:

• Own the ECARX brand, ensuring it remains relevant across all target audiences and is continuously represented in a way that enhances our business ambitions.
• Ensure the brand vision, mission and values remain a guiding force in the development of our business.
• Lead on market research and competitor analysis to keep up to date with technology and consumer trends.
• Develop strategies and campaigns to build brand awareness among our target audiences, with a long-term eye on developing a consumer-facing brand.
• Advise all employees, partners, suppliers and customers on the use of the ECARX brand, to ensure consistent representation across all channels.
• Lead on the development of an employee brand to attract and retain world-class talent, working with the broader Communications team on the delivery of content through all channels.
• Where required, meet with customers, investors and other stakeholders to present the ECARX brand.

Skills and Qualifications:

• Proven experience in developing a start-up brand
• Analytical skills and attention to detail
• An understanding of trends and an ability to advise and influence internal stakeholders
• Creativity and an ability to produce innovative and original ideas
• Excellent communicator, multi-tasker and budget manager
• Methodical approach to planning and attention to detail
• Reliable/good at hitting deadlines
• Ability to use initiative and quickly identify and solve problems
• The ability to manage ambiguity, rapidly evolving situations and to support and lead team members through the same.
• People skills with experience working and collaborating at all levels and with all functions.
• Problem-solving skills, excellent influencing skills and an effective team player.
• BS/BA in marketing or related field is preferred

ECARX is transforming vehicles into seamlessly integrated information, communications and transportation devices. It is shaping the interaction between people and cars by rapidly advancing the technology at the heart of smart mobility. ECARX’s current core products include vehicle chip-sets, 5G-powered intelligent cockpits and intelligent driving sensors. Beyond this ECARX is developing a full-stack automotive computing platform.

ECARX was founded in 2017 and has since grown to over 2,000 team members, with facilities in China and Europe. The founders are two automotive entrepreneurs, Ziyu Shen and Eric Li. Mr Li also founded Geely Holding Group which also includes international brands such as Lotus Cars, Lynk & Co, Polestar and Volvo Cars.

At ECARX we foster a collaborative working environment, cultivate learning and strive for engineering excellence. On this journey we are unified by diversity, celebrating great ideas in an inclusive culture. If you are ready to tackle big challenges, grow from new experiences and work alongside talented teammates with a passion for technology, then you have come to the right place. We believe in human potential and support the continual growth and development of the team. If you bring a growth mindset and a bit of fun to your work, ECARX may be a perfect match – please apply today.

This job has been posted by TalentBoost on behalf of eCarX. TalentBoost is committed to the fundamental principle of equal opportunity and equal treatment for every prospective and current employee. It is the policy of TalentBoost not to discriminate based on race, color, national or ethnic origin, ancestry, age, religion, creed, disability, sex and gender, sexual orientation, gender identity and/or expression, military or veteran status, or any other characteristic protected under applicable federal, state or local law.

ECARX

We are recruiting for a Digital Marketing Manager with experience in planning & delivering digital growth to drive engagement, income and revenue to join us.

The Digital Marketing Manager will focus on maximising the performance of Digital Marketing across owned, earned and paid for channels, with a focus on digital growth areas. This is a new role, and as examples, this may include Digital OOH and Gaming, the aims of which will be to generate mass engagement, fundraising and revenue growth, influence brand perception, encourage rehoming and change behaviours of the public.

The Digital Marketing Manager will be responsible for stakeholder management, developing strategies and plans, managing, optimising and reporting on activity, and supporting the Head of Digital Marketing Performance with key workstreams.

What we are looking for in you:

To apply for the Digital Marketing Manager role you will need to show clear evidence of :

• Experience in strategic and operational omni-channel marketing across a broad range of digital marketing activity, with experience in using the latest techniques and opportunities to drive growth, innovation and transformation. Ideally we are looking for experience in Digital OOH, Gaming, and ECommerce.
• Collaboration and stakeholder management
• Management and leadership of teams, understanding how to get the best from others
• Experience in forecasting and managing significant budgets, and of leading process improvements
• Excellent verbal and written communications.

RSPCA

The Department

The Japan Country Team are responsible for Japan. This role will manage our Japanese affiliate channel, including traffic generation and conversion across all online and mobile channels. Managing, optimising our current affiliate base as well as looking for areas of growth.

Customer welfare is forever at the forefront of our strategy at Betway. We want to ensure all our customers enjoy our products in a safe and responsible gambling environment.

Purpose of the role:

Betway is looking to build on a world class, global affiliate programme which will be fundamental to Betway’s marketing strategy and business growth. You will work with multiple teams and stakeholders across the business to ensure consistent and effective affiliate strategies are agreed and implemented.

You will be responsible for:

• Creating and nurturing key sports and casino affiliate relationships both with existing and new partners to generate growth,
• Handling the negotiation of commercial deals with affiliates,
• Delivering acquisition and retention campaigns to our affiliates both off the shelf and bespoke to meet the requirements of a given deal,
• Working with the affiliate marketing administrators to ensure that core processes are adhered to,
• Working across departments to align country strategy and meet business objectives,
• Ensuring the affiliate programme meets all regulatory requirements,
• Supporting the implementation and management of a mobile focused affiliate programme including the development of the Betway app affiliate strategy,
• Supporting the Country Team with the affiliate budget and operational cost control to achieve ROI requirements for the business,
• Driving key processes such as conversion, product enhancements and marketing offers forward, as well as working closely with country management,
• Assisting in other ad hoc tasks as requested from time to time.

This job description is not intended to be an exhaustive list of responsibilities. The job holder may be required to complete any other reasonable duties to achieve business objectives.

You will have (Essential skills):

• Excellent written and verbal skills both in English and Japanese,
• Understanding of Japanese business culture,
• Passionate about affiliate marketing with the ability to work with colleagues across departments and locations,
• Having an eye for detail, being analytical for reporting purposes to enhance the affiliate programme,
• Good influencing skills,
• Commercially astute demonstrating strong negotiation skills,
• Technically proficient with core business IT programmes and the ability to adapt and learn new systems,
• A self-starter with the ability to thrive in fast paced and pressurised environments.

It would be a bonus if you also had (Desirable skills):

• Experience of marketing in international markets
• Experience of digital marketing within the gaming industry

Behavioural Competencies:

Our culture is underpinned by core values that are linked to key behavioural competencies. Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward. These competencies are Adaptability, Ownership & Accountability, Initiating Action, Resilience, Customer Orientation, Integrity and Innovation

• A strong communicator at all business levels internally and externally
• Team player
• Able to deal with tight deadlines and manage different projects at the same time
• Able to constructively challenge current thinking in a manner that pushes the boundaries and creates long term competitive advantage
• Strategic thinker with the ability to influence peers and stakeholders across the organisation
• Excellent organisational skills
• Able to adapt quickly and efficiently in an evolving, large, international business
• Able to select effective approaches for problem solving based on available information and business objectives.

Our Perks:

• Flexible working
• Discretionary bonus
• Competitive package
• Great social and charity events
• Health and well being weeks
• Free fruit and a heavily discounted Barista
• Tickets to events via sponsorships etc
• Season Ticket Loan

Win Technologies (UK) Limited provides support services to Betway and is a proud member of the Betway Group

Betway Group

The Company:

WE are proud to be partnered with one of the most exciting luxury fashion brands on the planet right now, that are looking to add a ‘Digital Marketing Director’ to aid them in driving growth within the business. The brand are known for being one of the biggest global destinations for luxury fashion; stocking some of the most influential brands from Prada, Gucci and Givenchy, to name just a few. Since launching their website in the emergence of E-Commerce, they have grown to enviable status amongst their competitors and are considered the pinnacle platform for consumers to purchase luxury fashion.

The Role:

As the newly appointed ‘Digital Marketing Director’ you will be working within a brand new role and will cover the whole scope of digital channels across both acquisition and retention, having the freedom to set both strategy and operations across the brand. You will drive profitable growth in web traffic and customers across multiple digital touchpoints on a global scale, by ensuring efficiency and effectiveness per channel.

The Person:

WE are keen to speak with a ‘Digital Marketing Director’ that is a proven leader and influencer within their field, with strong experience driving business on a global scale. You will need to be customer focused and have the ability to deliver outstanding digital experience across channels, using a results-driven mentality to navigate, track and share results and continuously move the business forward to a more data-led approach.

WeComm

V&C are delighted to partnering with one the most important public sector departments.

This is an exciting and new opportunity for a Social Media Manager to join one of the governments largest sectors responsible for all Social Media Channels for the organisation..

A good experience and a strong understanding of communicating is critical to the success and growth of the business.

Responsibilities:

• To develop and manage a social media strategy by setting goals to help increase brand awareness and engagement.
• To develop and manage campaigns that promotes the organisation.
• To write bold and engaging blog posts.
• Driving campaigns and working with the campaign & marketing teams
• To build relationships with influencers regarding collaborations.
• To create new social arrangements to engage with a wider audience.
• To regularly liaise with clients via email and telephone calls.
• To offer support to the team regarding training on social media and to promote its use within the company.
• Working across the public sector

Skills:

• A relevant degree, preferably from a business and marketing background.
• A good knowledge of all social media platforms, especially relating to customers and advertising/branding.
• A minimum of five years’ experience in a similar role with copywriting skills.
• Knowledge of creating graphic content with the use of Adobe Photoshop or Illustrator.
• Strong influential writing and editing skills.
• Excellent communication skills to effectively be able to work with clients and colleagues.
• Creative skills and new ideas to add to the brand.
• Good analysis skills to be able to monitor performance on social media platforms.

V&C

CRM Manager – Seatfrog & The Scale Up Collective

Technology has revolutionised the world we live in, yet somehow the rail industry has stayed much the same as it was 30 years ago. Seatfrog is here to change that.

We’re on a mission to build a better future for billions of passengers and the rail companies that carry them. We’ve already reinvented how upgrading your seat is done – now affordable and lightning fast to over 870 destinations – and enabled customers to effortlessly swap between train journeys. But we’re not stopping there! We’re on our way to becoming the ultimate travel companion and the only app you’ll ever need when travelling by rail in the UK and beyond.

We’re building a stellar team to achieve our audacious goals. We strive to create an environment where you can do your best work. Join us, and you’ll be challenged and supported in equal measure. Ours is a culture with spirit and substance and our people are empowered to make the bold decisions others wouldn’t and haven’t.

About the team you’ll be joining

As a founding member of our Marketing team, you will work closely with our partners at Scale Up Collective to embed and drive our CRM function. You will be part of a small, but mighty, Marketing team (all of whom are also in the process of being hired..!) and really set the tone across the business for best practice across all customer comms.

About the role

Your key areas of focus:

• Deliver best-in-class experience for Seatfrog users at each touch point of their journey, building and optimising seamless flows outside of the product to engage, retain and upsell our incredible users
• Build and optimise the CRM strategy across email, push and app marketing, championing personalisation and continually optimising with test-and-learn activity
• Launch automated CRM campaigns, working cross-functionally to uphold seamless customer journeys
• Work in partnership with Marketing, Comms & Design to improve email templates for efficiencies
• Work closely with product teams to influence the roadmap and establish requirements needed to support CRM initiatives
• Manage the CRM Platform and all data feeds associated

What you’ll need

• A focus on creating the best possible consumer experience
• CRM experience within startup environment, this will preferably be consumer app based
• To be naturally data-led and driven to incrementally improve conversion rate
• Confident using data including data mining and analysis as well as translating the data for teams outside of CRM
• A strategic and lateral thinker who can translate top line objectives into CRM tactics
• Articulate and confident communicator with strong influencing skills
• You enjoy working with multiple stakeholders in a fast paced environment
• A self-motivated multi-tasker able to handle multiple projects with good time management

What’s on offer

• An outstanding team culture, where we solve problems together to drive the best possible results
• A competitive salary and equity options
• A 4 day working week to ensure the best possible work/life blend (hello 3 day weekends!)
• Private healthcare plan via Vitality, with added gym discounts and incentives to encourage you to get out, get active and stay mentally and physically healthy
• A benefits package that includes salary sacrifice childcare benefit, enhanced parental leave, electric car leasing scheme, and free upgrades with our rail partners

We’re currently taking a flexible approach to where our team work – we have a great office near Tower Hill should you wish to use it, or we’re happy for people to be fully remote (or a bit of both!)

At Seatfrog, we consider diversity a strength – inclusion fuels our ability to solve problems we never thought we could. Your application will be considered on its merits, without regard to your race, age, gender, religion, sexual orientation, disability status or anything else. If there is anything we need to know to enable you to fully participate in our interview process, please just let us know in your application.

The Scale Up Collective – Go-to-market for challengers