General Staff Jobs

Job Title: Marketing Data Analyst

Duration: 12+ Months

Location: San Francisco, CA/Remote

Pay Rate: $60.30/hr.

Intelliswift Software Inc. conceptualizes, builds, and supports the world’s most amazing technology products and solutions. Our team of rich experts from diverse backgrounds contributes to making Intelliswift one of the most reliable partners in IT and Talent solutions. We specialize in delivering world-class Digital Product Engineering, Data Management and Analytics, and Staffing Solutions services to Fortune companies, SMBs, ISVs, and fast-growing startups.

Job Description:

• 7+ years of experience in developing reporting and forecasting for Marketing or Sales Operations and predictive modeling.
• Expert level understanding and practical experience with Tableau Online and Tableau CRM
• Expert level understanding of Salesforce objects and relationships, as well as reporting
• Expert in SQL and SOQL coding languages
• Advanced in PostgreSQL, Python and R
• Apex coding experience a plus
• Demonstrated experience taking business requirements and turning them in to actionable dashboards.
• Demonstrated ability to accurately synthesize and present data in a digestible format.
• Certifications are a plus.
• Located in EST time zone.
• Work samples or portfolio must have while submitting the profile with detailed summary

Required Skills: Tableau, Salesforce, Marketo, SQL, 6Sense.

Equal Employment Opportunity Statement

Intelliswift celebrates a diverse and inclusive workforce. We offer equal employment opportunities to all applicants and employees. All qualified applicants will be considered regardless of race, color, sex, gender identity, gender expressions, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other protected basis under the law.

Americans with Disabilities Act (ADA)

If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please contact Intelliswift Human Resources Department

Other Employment Statements

Intelliswift participates in the E-Verify program.

Learn More

For information on Intelliswift Software, Inc., visit our website at www.intelliswift.com.

Intelliswift Software

eCommerce Program Manager

Direct Hire

Irving, TX (Hybrid)

We are looking for an experienced Program Manager to organize and coordinate programs. You will provide strategic guidance to teams and project managers

Responsibilities

Responsible for overseeing a series of projects of high complexity across multiple departments within a single business unit.

Monitor project time, scope, budget and billable rates to ensure alignment with contract and project documentation.

Compile status updates for Sr Management and Steering Group Meetings. Report on the completed activities, ongoing activities, risks, upcoming milestones, and decisions (amongst others).

Circulate meeting notes to meeting invitees after the meeting highlighting salient decisions and action items.

Works with project managers to identify redundancies and duplications of efforts across projects and eliminate.

Ensure all project invoice/spend information is captured correctly and entered in the PMIS system for each project.

Organize and plan all Program Increment planning events. Work with development team to plan agenda for event.

Liaise with project managers and team members to gather, analyze, and monitor project data, as well as prepare various project and status reports.

Capture all pertinent program risks, actions, issues, and decisions. Follow up on open items and interface with different stakeholders to drive open items to completion.

Escalate program needs/blockers to appropriate decision makers.

Requirements

Bachelor’s Degree in related field preferred.

10+ years in Program/Project Management, stakeholder management, vendor and contract management.

Strong understanding of eCommerce system architecture and eCommerce platforms

Experience managing projects with a variety of technologies, platforms, and development languages.

Knowledge of project management strategies, processes, and tools, including experience with Waterfall and Agile Project management is desired.

Thorough understanding of project/program management governance, techniques, and methods.

Knowledge of PMO software tools, such as KeyedIn, Jira and Tempo.

High-level of proficiency with Microsoft Excel, Word, and Power Point.

A background in applications development is preferred.

Professional communication skills both written and oral.

Strong organizational skills with a keen ability to prioritize and multi-task.

Ability to focus on short-term and long-term goals simultaneously

Yoh, A Day & Zimmermann Company

Senior Manager of Digital Analytics and Insights – Digital Office / COE

Have you ever wanted to work in the Coca-Cola family, one of the biggest brands in the world? Come join Coke One North America Services LLC. CONA is an IT services company born from The Coca-Cola Company and established in April of 2016 as part of the North American refranchising. We support 12 of the largest bottlers across North America providing systems and solutions across sales, customer service, CRM, pricing, trade promotions, manufacturing, warehousing, delivery, procurement, financials, HR, planning and much more. It is an exciting company to work for if you are looking to get involved in emerging IT technologies

The Job:

We are seeking an experienced and detail-oriented Senior Manager of Digital Analytics & Insights to join our team. The successful candidate will be responsible for designing and owning the reporting framework, as well as collecting, analyzing, and interpreting data from various sources, to provide actionable insights and recommendations to drive business decisions. The Senior Manager of Digital Analytics & Insights will work closely with cross-functional teams to design and maintain reporting systems and ensure data accuracy.

Job Responsibilities:

• Develop reporting framework for consistent reporting across the Bottler universe.
• Provide strategic insights of Bottler universe customer platforms performance versus other OMNI channel insights and performance
• Develop Business Growth Model analytics of platform opportunities
• Lead outlet universe analysis and opportunity for adoption, retention and growth
• Stay up to date on industry trends and best practices in reporting and analytics
• Manage performance analytics and Full Story/GA analytics tools, providing direction and support to bottler groups
• Create and manage consistent performance management framework for all Bottler-specific reporting team members to utilize. Metrics include: KPIs, PowerBI, Scorecards, Dashboards, Bottler-specific analysis
• Marketing efficiency/effectiveness for marketing activation
• Digital campaign reporting and analysis
• Collaborate with cross-functional teams to identify key performance indicators and develop metrics to track progress, sharing universal metrics with Bottler groups.
• Create and maintain data models, data visualizations, and business intelligence tools to support analysis and reporting
• Develop and maintain reporting systems to ensure data accuracy and integrity
• Develop and maintain documentation of reporting and analytics processes and procedures

Requirements:

• Bachelor’s degree in statistics, mathematics, computer science, or a related field; a master’s degree is preferred
• Minimum of 5 years of experience in a data analytics role, with at least 2 years of experience in a management or leadership role
• Proven track record of using data to drive business decisions and improve performance
• Strong analytical and problem-solving skills, with experience using data analysis tools such as SQL, Python, and Tableau
• Excellent communication and presentation skills, with the ability to translate complex findings into actionable insights for non-technical stakeholders
• Experience managing a team of analysts and overseeing projects from start to finish
• Knowledge of data governance policies and procedures
• Ability to work independently and collaboratively in a fast-paced, dynamic environment

What We Are Looking For:

• Creates Customer Value: Prioritizes and identifies opportunities that can deliver the creates the creates the greatest value for both internal and external customers
• Delivers Results: Demonstrates drive to do things better and seek new and innovate ideas that drive performance, efficiency, and effectiveness
• Knows & Grows Business: Understands the business environment and uses the right strategies to drive results while considering the impact on longer-term strategic goals
• Drives Change: Understands that obtaining the best ideas and results may mean adopting change from inside and outside the organization
• Communicates Effectively: Demonstrates the ability to communicate clearly across a spectrum of internal and external stakeholders

Our people are our most valuable asset

The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation and company’s achievement as well. We are smart alone but together we are genius.

We embrace and encourage our employees’ differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique.

CONA Services

* The role does not require coding skills, but a good technical background would be preferred

* US based only. Can be hybrid. Work authorization required.

About us:

– Founded by an Apple-Siri Engineer, and an ex-Amazonian, Appstle is a B2B SaaS company in the e-commerce space.

– Appstle uses revolutionary technology to build unique, tailored, and affordable applications or software solutions, that enable e-commerce stores to provide the best end-to-end experience to their customers or shoppers.

– Appstle is a Silicon Valley based and funded company.

Focus areas:

– Appstle is focused on the customer retention, loyalty, and wallet share spaces. Appstle Subscriptions, Appstle Memberships, and Appstle Loyalty & Rewards are its 3 core products available on Shopify and Shopify Plus. Our direct customers are e-commerce stores on Shopify and Shopify Plus.

Company Values:

– Appstle is a highly merit-based, equal opportunity employer that fosters and encourages passion for technology, innovation, and problem solving. We are a highly diverse team that cuts across age, location, race, and religion.

– Having founded and led by a female CEO, Appstle is committed to gender diversity. We are proud to share that as of May 1, 2022, the Appstle team achieved a natural 50% male-female ratio.

Role:

– Appstle is looking for a strong, motivated, and tech-savvy Product Manager for one of its 3 core products. The role is based in the US.

– The person filling this role, will be owning the product end-to-end. The role includes, but is not limited to

1. Identifying customer (ecommerce merchants) demands and needs in terms of use cases and end-shopper experiences, to prioritize product growth accordingly

2. Chart and track key functionality developments for the product

3. Co-ordinate with developers to ensure product roadmap targets are being met

Preferred skills & experience:

– Strong business and technical acumen

– Analytical capability

– Strong external and internal communication

– Previous experience and/or deep understanding of Shopify platform is a significant plus

Key links:

– https://appstle.com/

– https://apps.shopify.com/subscriptions-by-appstle

Appstle Inc.

Company Overview

ConcertAI’s mission is to accelerate insights, advance research, and improve patient outcomes in oncology and across life sciences. ConcertAI’s leading real-world evidence, AI technology and software-as-a-service solutions support healthcare decision-making across clinical research & development through commercialization. Top biopharma sponsors, clinical research organizations, healthcare providers and institutions rely on ConcertAI’s evidence-generation and digital transformation capabilities to advance precision medicine and medical innovation.

ConcertAI has emerged as one of the fastest growing AI health tech companies backed by industry-leading private equity companies: SymphonyAI Group, Declaration Partners, Maverick Ventures, and AllianceBernstein PCI.

Role Summary

A Client Services Manager at ConcertAI ensures that clients receive the highest standard of service possible. The Client Service Manager oversees all service delivery functions, from project inception to completion, for a specific set of pharmaceutical clients. The candidate will manage the data production lifecycle to ensure timeliness and accuracy, monitor trends, and initiate improvements. The Client Service Manager monitors and facilitates internal delivery teams to ensure communication with external clients. The ideal candidate possesses excellent interpersonal skills, communicates with clarity and concision, and demonstrates the ability to work cross-functionally. Client Service experience within the pharmaceutical industry, other data-driven, or SAAS environment preferred.

Responsibilities

• Monitor the data production lifecycle and new projects for clients, ensuring timeliness and accuracy
• Lead internal and client communication pertaining to the progress of production and projects
• Collaborate with project management teams and production delivery teams to prioritize deliverables
• Accumulate information to diagnose and anticipate problems in the production delivery system
• Lead and conduct client quarterly business reviews with the Account Executive
• Partner with the Account Executive on client project initiation and invoicing
• Assist Business Analysts in creation of detailed Business Requirement Documents (BRD) and translation it into functional specifications
• Strengthen the relationship between ConcertAI and its clients, as a main point of contact
• Ensure clients obtain maximum value from products and services

Requirements

• Must have a BA/BS in Technology, Business, or equivalent in related field
• Must have at least 5 years’ experience in client service, program management, or project management
• Must be able to demonstrate problem solving, analytical and strong customer service skills
• Must have the ability to lead in a matrixed environment
• Must have the ability to communicate verbally and written to various levels in the organization and client base
• Experience in technology, with a focus on data aggregation strongly preferred

Learn More About ConcertAI

Our team at ConcertAI is dedicated to transforming healthcare decision-making through the application of RWE and AI to improve patient outcomes. We work in a fast-paced, dynamic, high-performing culture where diversity, collaboration, and innovation are valued. Join us on our quest to create a world free of disease. Learn more about ConcertAI at www.concertai.com , or follow us on LinkedIn.

EEO

ConcertAI provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

ConcertAI

Customer Success Manager

Job Summary:

A leading fintech company is looking for a Customer Success Manager to join their Customer Care organization. This position is dedicated to driving growth and retention within the company’s product lines. A successful candidate should have a marketing & sales background with a proven track record in driving exceptional results.

Responsibilities:

• Continually generate and test new ideas for Customer Success with the goal of either (1) activating new users and/or (2) retaining existing users.
• For viable and profitable Customer Success ideas, develop and implement operation plans.
• Help establish/maintain KPIs to measure the effectiveness of current and new Customer Success programs.
• Monitor customer contacts to evaluate and improve customer interactions for programs.
• Work with outsourced vendor partners to evaluate and coach performance.
• Comfortable in working in cross-functional teams.
• Create presentations and reports to communicate recommendations and findings.
• End-to-end ownership and accountability for assigned projects and processes.
• Work with peers and leadership team to identify opportunities for improvement.

Qualifications:

• Minimum 3 years of sales, marketing, or contact center experience.
• BA/BS in Business or Marketing; MBA is a plus. Or equivalent work experience.
• Experience in the following reporting tools: PowerBI, Genesys Cloud, MS Access, and MS Excel.
• Passionate about leveraging data to find opportunities to grow the business through Customer Care.
• Passionate about solving for customers and their financial health.
• The candidate will be expected to successfully complete the new hire agent training and demonstrate an exceptional ability in helping customers while leveraging internal toolset before beginning in the Customer Success role.

Job Type: Full time

Location: Tucson, AZ

Pay Range: $60K – $75K (DOE)

Submit resume to [email protected]

Diane You

408.550.2800 x130

OSI Engineering

Director of Product Support

Salaried Full-Time Professional

Houston, TX

Summary: The Director of Product Support coordinates and implements systems, policies, and procedures promoting the best customer service within the Doggett John Deere organization to improve operational performance. This role’s driving mission is to create a superior service operations team with safety, employees, and shareholders supported equally. Customer satisfaction for both internal and external customers is a must. Working with Support Services to resolve product issues while increasing awareness across the enterprise. Grow service capacity and capability to ensure customer and dealer success. Keep updated as to market awareness, product knowledge, technical competency, and aftersales business management to ensure dealer capability is current.

Responsibilities:

• Reviewing the organizational budget for service to ensure financial objectives are attained
• Must work cross departments to promote best in class customer support
• The Director of Service Operations over sees service employees coaching and policy updates to increase workforce efficiency
• Accountable for positive leadership of direct reports to include ongoing direction, coaching, and career development
• Lead service operations training and development always looking forward
• Operational responsibility to provide best practices to every service department
• Staying up to date with industry trends by reading publications and other related materials
• Influence and drive change through exceptional written and verbal communication skills
• Ensure excellent service for all customers
• Drive change initiatives as required to improve efficiencies and execute on business commitments
• Assures equipment and facilities are maintained, improved, and managed to support excellent operational capability and performance
• Assures profitability through proper staffing which consistently meets or exceeds the budget
• Create a culture of learning and development with all members of the organization
• Develops and monitors budgets, goals, and objectives to ensure departmental profitability
• Responsible for recruiting, developing, coaching, and mentoring to ensure service staff has the skills to deliver exceptional service
• Practices and implements a total quality management philosophy through service operations
• Provide leadership and strategic direction regarding all service operation functions, monitor, manage and improve workflow processes in these areas and works to continuously hone efficiency, improve employee engagement
• Identify, recommend, and implement policies and procedures to provide necessary service and promote good internal communication
• Analyzes team productivity and efficiency and makes decisions on how to improve them to increase customer satisfaction, retention, revenue growth and financial results
• Seeks regular feedback from internal and external customers and peers on strategy, process, and system improvements to develop pro-active solutions to problems
• Identify and document trends regarding reoccurring issues
• Ensure goals are aligned and understood by all support departments
• Demonstrated tendency to challenge the status quo, drive constant improvement in process, and an ability to achieve organizational goals
• Ability to resolve complex issues within functional area and/or area of expertise
• Ability to report up to leadership on overall “story” of the data in a holistic manner

Requirements:

• Service Manager experience preferably in an OEM setting
• Must be able to travel 30% of the time to cover the AOR properly
• Must be technical minded
• Must understand dealership structure
• Must have warranty experience
• Ability to troubleshoot
• Ability to develop and execute multiple priorities and approaches to meet objectives
• Leadership skills that build a connection to the workforce through personal involvement, inclusivity, and trust
• Direct customer relationship experience
• Understanding of customer/marketplace and drivers that influence customer behavior
• Strong business acumen
• Proven ability to effectively communicate across a distributed workforce
• Proven experience leading a team, managing customer relationships, and/or managing a P&L or comparable business unit
• Proven leadership and an ability to orchestrate resources and motivate teams
• Exceptional interpersonal skills
• Previous direct report management or leadership experience
• Proven ability to influence and drive change through exceptional written and verbal communication skills
• Proven ability to effectively communicate across the entire dealership

Qualifications:

• Knowledge, skills, and abilities typically acquired through a Bachelor`s degree or 10 + years minimum of industry experience, or equivalent combination of education and experience
• Upper management experience for parts, service, or product support departments preferred
• Experience with construction and forestry machinery, asphalt and all construction related machines
• Strong knowledge of hydraulics, engine, powertrain, electrical, failure analysis, and root cause analysis
• Excellent understanding of business processes for service, parts, rentals, sales, and administration
• Excellent interpersonal and communication skills (verbal, written and presentation skills)
• Highly effective in collaboration across teams
• Ability to lead, mentor, and motivate multiple teams
• Proficiency in Microsoft suite (Excel, Word, Outlook, PowerPoint, and Access), CDK or equivalent (dealer business system), ADP, Handel (CRM), and TargIt (business intelligence system)
• Must be a critical thinker with an eye for identifying process improvements across the organization and the ability to effectively implement them
• Ability to present and drive effective communication with all levels, including but not limited to Doggett Deere leadership and/or customers

The Director of Product Support must perform the essential duties and responsibilities with or without reasonable accommodation efficiently and accurately, and without causing significant safety threat to self or others. The statements made herein are intended to describe the general nature and level of work being performed by employees assigned to this job classification. They are not intended to be construed as an exhaustive and inclusive list of all responsibilities, duties, and/or skills required of personnel so classified.

Doggett is an Equal Employment Opportunity Employer

Doggett – John Deere

The New Product Development (NPD) Project Manager (Bilingual English-Mandarin) will be a vital role in managing our NPD Projects to meet the determined development goals on point & on schedule. This role will function as the lead communicator and technical liaison between multiple groups of technical, design, and product staff to make sure project deliverables are being met in a timely manner

Essential Duties & Responsibilities

• Acts as the lead project facilitator & communicator for NPD vehicle programs, within the US based development facility & R&D group in Hangzhou China
• Maintains accurate project schedules for multiple overlapping projects, and assures strong communication between project members, and pushes for results according to the expected deliverables
• Participates in product meetings, & contributes to solution-oriented ideas to create the best products possible for the future of CFMOTO
• Preferred: Bilingual communication assistance for technical engineering-based discussions & translation of critical project related documents
• Excels as a workload prioritization & communication lead, improving interdepartmental working efficiencies, and ongoing clarity of project status for all team members
• Works with product management, engineering & the research team to incorporate customer focused inputs into project deliverables, in an on-going basis
• Maintains detailed project status correspondence documents, and communicates weekly deliverable to project members
• Collaborates with PG&A to support integration of accessory project schedules & development projects into the program deliverables
• Responsible for operating within standard operating procedures and following all company health & safety guidelines
• Ensures a clean and safe work environment
• Other duties as required

Qualifications

Education & Experience Required

• BSME or related engineering degree, with a product focused outlook
• 5+ years’ previous experience in similar role, preferably within the Powersports, Automotive or similar industry.
• OHV industry experience is highly preferred
• Bilingual Mandarin & English, with a high ability to translate technical engineering documents & verbal communication between NPD teams
• Excellent oral & written communication skills
• Ability to work independently with strong teamwork & collaboration skills
• Strong project management skills, of a technical nature, and schedule planning & keeping
• Expert knowledge of Microsoft Excel, PowerPoint, Project, and experienced with Stage-Gate methodology
• Experienced in MS office 365, in using its tools to facilitate group collaboration
• Strong customer focus and service orientation with the ability to interact effectively with colleagues, and vendors at all levels in a cross-cultural setting
• Domestic travel can be expected up to 20%, with occasional international trips to China or other locations as needed

CFMOTO Powersports Inc

The main purpose of this role is to lead the development of new business and new customer on-boarding in a specific product category Hi-Speed Products. This is a broad role involving market analysis, potential customer identification, product knowledge and then working with the rest of the Volex team to commercialize the identified market opportunities through product development (which may also include design / R&D) through to then marketing our capabilities back through key channels to win new business, working closely with dedicated sales professionals in the regions. The ideal candidate must have experience in the high- speed cable industry and live in the San Francisco Bay Area due to customer reach.

Key Responsibilities for this Role

1. Conduct market analysis to identify target customers and assess market potential
2. Lead the design and development of Volex product/service capabilities to fulfil these opportunities
3. Lead the commercialization of these product and service capabilities
4. Drive the marketing strategy for these NEW product and service capabilities towards the market and specific customers through channel identification and optimization
5. Ensure the Volex marketing resources prepare and deliver all necessary marketing collateral to support the program
6. Work with the sales team in region to service the target customers to deliver year on year growth
7. Regular training and orientation of Global and regional sales teams to bring Volex internal teams to set strategic direction
8. Setup and maintain Product line database along with Product cost management baselines with commercial teams

Key Skills for this Role

•Market analysis

•Design and development

•Product commercialization

•Program Management

•Marketing and Sales

•Stakeholder management

•Past Involvement in High-Speed Industry standards committees

•Industry trends for Interconnect speeds, application and adoption

Key Knowledge

•Must have deep industry knowledge and ideally be from Big 4 (Amazon, Facebook, Google, Apple)

•Knowledge of Customers and supply chains

•Knowledge of Products already in the market

•Knowledge of High Speed Industry standards committee involvement, participation and MSA (Multi Sourcing Agreements)

Key Competencies

•Strategic thinking

•Innovation & Creativity

•Customer Focus

•Drive for results

•Team work / Collaboration

•Communication skills (oral/written)

•Working with data & information (fact finding)

•Influencing skills

Volex

Drug Product Manager

Location – Germantown, Maryland

Salary: Attractive salary + benefits including fully funded health care for yourself and your immediate family including dental and vision care, bonus and stock options

A rare position has arose, to work with a clinical stage immunotherapy and vaccine company, developing products to treat and prevent infectious disease. This is a fantastic opportunity to be part of a well-funded business on a rapid growth trajectory. With a powerful suite of innovative technologies, this a truly exciting time to join the company.

With their growth plans, they are looking to add a Drug Product Manager, who will act as a key member in the manufacturing team. Reporting directly to the Head of Manufacturing and Peptides, you will have the opportunity to work independently with CDMOs for the preparation and timely delivery of peptide drug products.

Responsibilities, though not limited to:

• Responsible for managing formulation development, tech transfer and manufacturing activities at the CDMOs of peptide drug products.
• Work with CDMOs to Design and perform quality scientific experimentation to develop robust processes in support of Formulation and Process Development activities.
• Analyse and defend scientific results from experiments, design, and conduct stability studies, generate accurate, reliable data by following established protocols and practices to support product development, and summarise, interpret, report, and results.
• Author, review and strategically impact regulatory filings (including INDs, IMPD, briefing packages and other regulatory dossiers) and updates.
• Communicate effectively to the management team, project manager, and the wider development team and presents data at team meetings and departmental technical meetings.

Qualifications:

• Familiar with the state-of-the-art equipment used in Drug Product manufacturing and analysis.
• Ph.D. with at least 8 years of related technical experience, or a masters with 12 years of experience, required within the biopharmaceutical industry.
• Comprehensive Knowledge of the principles and practices of pharmaceutical sciences combined with professional experience in developing and testing peptide parenteral formulation processes.
• Excellent Writing skills as they relate to preparation of RFPs, RFQs, protocols, and reports.
• Understanding of cGMP requirements, ICH, and regulatory guidance.
• Familiarity with Quality and Regulatory Affairs as applicable to CDMOs compliance and regulatory filings

If you are interested in wanting to part of a growth journey and cutting edge science please send your CV to [email protected], and let’s arrange a conversation!

Cpl Life Sciences