Senior Manager of Digital Analytics and Insights – Digital Office / COE
Have you ever wanted to work in the Coca-Cola family, one of the biggest brands in the world? Come join Coke One North America Services LLC. CONA is an IT services company born from The Coca-Cola Company and established in April of 2016 as part of the North American refranchising. We support 12 of the largest bottlers across North America providing systems and solutions across sales, customer service, CRM, pricing, trade promotions, manufacturing, warehousing, delivery, procurement, financials, HR, planning and much more. It is an exciting company to work for if you are looking to get involved in emerging IT technologies
The Job:
We are seeking an experienced and detail-oriented Senior Manager of Digital Analytics & Insights to join our team. The successful candidate will be responsible for designing and owning the reporting framework, as well as collecting, analyzing, and interpreting data from various sources, to provide actionable insights and recommendations to drive business decisions. The Senior Manager of Digital Analytics & Insights will work closely with cross-functional teams to design and maintain reporting systems and ensure data accuracy.
Job Responsibilities:
- Develop reporting framework for consistent reporting across the Bottler universe.
- Provide strategic insights of Bottler universe customer platforms performance versus other OMNI channel insights and performance
- Develop Business Growth Model analytics of platform opportunities
- Lead outlet universe analysis and opportunity for adoption, retention and growth
- Stay up to date on industry trends and best practices in reporting and analytics
- Manage performance analytics and Full Story/GA analytics tools, providing direction and support to bottler groups
- Create and manage consistent performance management framework for all Bottler-specific reporting team members to utilize. Metrics include: KPIs, PowerBI, Scorecards, Dashboards, Bottler-specific analysis
- Marketing efficiency/effectiveness for marketing activation
- Digital campaign reporting and analysis
- Collaborate with cross-functional teams to identify key performance indicators and develop metrics to track progress, sharing universal metrics with Bottler groups.
- Create and maintain data models, data visualizations, and business intelligence tools to support analysis and reporting
- Develop and maintain reporting systems to ensure data accuracy and integrity
- Develop and maintain documentation of reporting and analytics processes and procedures
Requirements:
- Bachelor’s degree in statistics, mathematics, computer science, or a related field; a master’s degree is preferred
- Minimum of 5 years of experience in a data analytics role, with at least 2 years of experience in a management or leadership role
- Proven track record of using data to drive business decisions and improve performance
- Strong analytical and problem-solving skills, with experience using data analysis tools such as SQL, Python, and Tableau
- Excellent communication and presentation skills, with the ability to translate complex findings into actionable insights for non-technical stakeholders
- Experience managing a team of analysts and overseeing projects from start to finish
- Knowledge of data governance policies and procedures
- Ability to work independently and collaboratively in a fast-paced, dynamic environment
What We Are Looking For:
- Creates Customer Value: Prioritizes and identifies opportunities that can deliver the creates the creates the greatest value for both internal and external customers
- Delivers Results: Demonstrates drive to do things better and seek new and innovate ideas that drive performance, efficiency, and effectiveness
- Knows & Grows Business: Understands the business environment and uses the right strategies to drive results while considering the impact on longer-term strategic goals
- Drives Change: Understands that obtaining the best ideas and results may mean adopting change from inside and outside the organization
- Communicates Effectively: Demonstrates the ability to communicate clearly across a spectrum of internal and external stakeholders
Our people are our most valuable asset
The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation and company’s achievement as well. We are smart alone but together we are genius.
We embrace and encourage our employees’ differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique.
CONA Services
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