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About Us

Campus is on a mission to maximize access to a world-class education.

At Campus, students come first, and we mean it. We power online two-year degree programs featuring live, online classes led by faculty from top-ranking schools in the country (think Princeton, NYU, UCLA, Berkeley, and more) – all at community college costs.

We’re backed by an investor team that believes deeply in our vision for the future of education — our investors include Sam Altman, Founders Fund, Bloomberg Beta, Precursor Ventures, Reach Capital, Rethink Education, Betaworks and others. We’re also supported by a group of amazing angels including Jason Citron (CEO of Discord) and Rob Hayes.

Position Overview

We are looking for a talented Senior Product Manager to join our team. As Senior Product Manager, you will work closely with our CEO to develop our product strategy and vision. You also will lead a team of product managers and designers.

What you’ll do

  • Work closely with the CEO to develop the product strategy and execute on a product roadmap that aligns with Campus’ vision, goals, and user needs.
  • Lead a team of product managers and designers while collaborating with the engineering team to ensure that the most valuable features are being developed and delivered on time.
  • Drive user testing, iterate on product design, and optimize user experience.
  • Manage the product roadmap and prioritize features based on customer needs and business impact.
  • Collaborate with cross-functional teams, including student support, academic ops, marketing, operations, and admissions, to ensure successful product launches.
  • Analyze product performance and customer feedback to continuously improve products.

About you

You’ll fit right in on the Campus Product & Engineering team if you are/have:

  • Worked as a Product Manager for 7+ years developing software products for web and mobile
  • A self-starter who is very curious on improving things and brings fresh ideas that consider speed of delivery without compromising quality for users
  • Experienced in designing end-to-end solutions for both web and mobile platforms while requiring little oversight
  • An expert in Figma
  • Experience tackling complex problems and solving them with simple-to-use UX flows and exciting UIs
  • Hungry to iterate using the cleanest and most modern design principles and UI elements
  • Experience working in seed-stage/pre-hyper growth startup environments
  • Keen on taking ownership of your features while working closely with Design and Engineering teams

Location: New York

What you’ll get

  • Opportunity for impact– as an early team member, you’ll be an integral player in bringing our vision to life
  • Medical, Dental, and Vision Insurance
  • Competitive salary ($100k-$115k based on experience and a variety of factors) and equity package
  • In-office catered lunch
  • Unlimited PTO and hybrid work schedule

Campus

Do you thrive on project management, balancing multiple priorities, executing with strong attention to details, and taking initiative while following a plan? Are you passionate about developing products, perfecting formulations, and elevating the consumer experience? Our team is fun, fast-paced, detail-oriented, and accountable to serving our clients.

Our fast-growing personal care custom development team is seeking a Director of Product Development. As an expert formulation, packaging, and brand concept design agency, we create and deliver bespoke in-room, retail, and spa collections for discerning hotels and their guests. 

LATHER Custom, a pioneer in custom travel wellness, specializes in natural hair and body products, offering aromatherapy-based personal care to guests of some of the country’s most prestigious hotels and resorts. As a specialized division within LATHER, Inc., our focus is on developing tailored, bespoke products. LATHER, a woman-owned company, was recently selected as Forbes Travel Guide’s Official Bath and Body Provider. 

Join our dynamic, supportive team, which is committed to providing the highest levels of product quality and client service in hospitality. At LATHER Custom, our client experience is built on a solid foundation of talented, positive, and motivated individuals who contribute to a culture of continuous improvement, creativity, and exceptional service. 

As the Director of Product Development, you will report to the President and work closely with the Creative Director, Sales, Client Service, and Operations, while managing the Product Development team in Pasadena, California.  

This position will generally be responsible for understanding the markets and trends (hospitality, personal care, product design), developing new product ideas, sourcing products and components from existing and new supplier partners, and contributing to the overall growth and development of the company. 

In this role, you will be charged with managing the design and development of new hotel bath amenity and retail products as well as enhancements to existing collections. You will take on key responsibilities such as: 

  • Creating and managing timelines to ensure timely development 

 

  • Intentionally developing each element of custom products  

 

  • Reviewing production and development samples to ensure quality 

 

  • Analyzing pricing, designing to a budget, and negotiating costs 

 

  • Researching ingredients and developing brand stories 

Skills and Experience: 

  • Project management experience including strong planning and organizational skills (at least 5 years similar experience) 

 

  • Small team management (at least 2 years similar experience) 

 

  • Familiarity and knowledge of personal care ingredients, formulations, and regulatory compliance 

 

  • Self-starting, highly motivated, and able to work well independently as well as in a team environment 

 

  • Able to handle multiple projects under tight deadlines 

 

  • Excellent interpersonal and written communication skills 

 

  • Aesthetic sensibilities and creativity 

 

  • Technical aptitude to thoroughly understand our offerings, processes, and capabilities, including packaging options and ingredients 

 

  • Ability to represent the company in a professional, positive manner 

 

  • Accountable, positive, and resourceful 

 

  • Enthusiasm and a passion for the personal care and travel/hospitality industries 

 

Knowledge: 

 

  • Bachelor’s degree is required 

 

  • Proficient in MS Office: Word, Excel, PowerPoint 

Location and Schedule: 

  • Hybrid position, in-office (Pasadena, CA) 3 days per week with flexibility to work from home 2 days per week 

 

Please see lathercustom.com for additional information about our company. 

To apply, please provide a resume and a cover letter including the word “accountable”, along with your desired salary. Please also take this brief work style survey: https://go.cultureindex.com/p/Ixaa3QX6pPSbbZu 

 

Thank you! 

 

We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status. 

 

LATHER

$$$

Are you looking for an opportunity to create great products for a global manufacturing leader in the music industry? Do you have a passion for music and understand the needs of artists, creators, performers and technicians? Do you have a proven track record of successfully defining and launching products? Are you up for any challenge? Do you love data and KPI’s? If so, Gator would like to hear from you.

 

The Product Manager analyzes and understands the market and end user to define product vision, features and requirements that exceed customer satisfaction and business objectives. This role requires strong planning and executional skills to rally cross functional teams and bring products to life and market through the product lifestyle.

 

Duties and Responsibilities:

  • Conduct market research and analyses to identify end user and customer needs and desires
  • Build product roadmap and strategy and sets clear revenue and profitability goals that he/she will own
  • Maintain knowledge of competitive landscape and their product offerings
  • Deliver business cases with prioritized features and justification for new product ideas and product refreshes, including ROI analyses
  • Design product marketing strategy and develop personas, core positioning and messaging
  • Collaborate with sales leaders to develop product sales strategies
  • Launch new products by developing time-integrated plans with new product development, supplier operations, planning, sales, and marketing teams
  • Monitor products for QC concerns and communication regarding any issues
  • Works with supply chain and planning to ensure timely product arrival and replenishment
  • Prepare and present monthly and long-term revenue forecasts, performance reports and analyses to key stakeholders to drive effective decision-making and enterprise alignment on actions and goals
  • Conduct product demonstrations and trainings for internal and external customers
  • Set product pricing by analyzing market data, costs, volume to meet revenue and profitability goals
  • Own end-to-end product management process from idea to launch, influencing and holding cross functional partners accountable to on-time and on-budget project completions
  • Maintains professional and technical knowledge by attending workshops, reviewing professional publications, establishing personal networks, participating in professional societies
  • Leads and collaborates with internal and external partners to achieve collective goals
  • planning /attending all the various conferences and tradeshows
  • Any other tasks or activities required to accomplish the assigned job
  • Be a positive and actively engaged leader in the Gator family
  • Have a desire to learn, excel, and get involved

 

Skills and Requirements:

  • 5+ years MI experience required with knowledge in all major categories.
  • Pro Audio, keyboards, recording, and or DJ experience preferred
  • Strong understanding and application of Product Lifecyle process
  • Technical experience with project and product management tools, e.g., Wrike, price management software, product database management, Sage
  • Proven ability to influence cross-functional teams independently
  • Experience and application of formal decision-making processes
  • Strong proficiency in Microsoft Office suite
  • Expert with Microsoft Excel
  • Excellent written and verbal communication skills
  • Strong analytical and critical thinking skills
  • Organization and time management

Gator Co. – Gator Cases, Cableworks, Frameworks, Rackworks, Levy’s Music Accessories

Job Descriptions:

Alibaba.com, the original business within Alibaba Group, is the largest B2B marketplace in the world. It connects 10 million+ active buyers and suppliers in over 180 countries and regions across 40 major product categories.

Our NYC-based team is rapidly globalizing Alibaba.com, growing it for and among global customers (with an initial emphasis on North American customers), and leading it to triple-digit growth. We are expanding our products and services to help businesses operate more efficiently, grow more rapidly, and empower their local communities. Our team is diverse, collaborative, bold, and innovating in a $23.9 trillion global B2B market.

Job Resposibilities:

• Participate in business strategy development as we look to scale seller acquisition efforts.

• Develop channel partner strategy through referrals and co marketing agreements to help drive more suppliers onto Alibaba.com

• Identify, analyze, prioritize and contact partner candidates based on the business value and strategic fit. Develop a compelling partner value proposition and build a business case to facilitate a data-driven decision making.

• Negotiate and finalize deals according to company’s contract guidelines and policies.

• Collaborate with cross-functional teams (including product, marketing and legal) to drive business results.

• Keep a strong ongoing relationship with current partners and offer new ways to grow the partnership

Job Requirements:

Job Requirements:

• 5+ years’ experience in business development partnerships or sales

• Experience and relationships in ecommerce

• Experience initiating contact and relationship management with medium and large organizations

• Demonstrated results forging mutually-beneficial, industry-defining partnerships

• Extensive experience managing complex projects across multiple teams

• Excellent communication and negotiation skills

• Both creative and analytical; able to interpret data to create actionable insights Preferred Qualifications

• Experience in B2B and wholesale industries sourcing process

• Experience prospecting and finding net new channel partners

• Track record of launching referral partner and or co marketing partnerships

• Spanish speaking is strongly preffed.

The pay range for this position at commencement of employment is expected to be between $92,400/year and $94,500/year. However, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience.

If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

Alibaba Group

The ideal candidate will be responsible for managing the roadmap, pricing, packaging, and documentation of new product ideas. By maintaining a good customer and market knowledge, this candidate will be able to successfully build and iterate on our products.

Responsibilities

  • Define the product vision and drive the roadmap for our products.
  • Internalize and represent the customers’ voice throughout the product lifecycle.
  • Collect and measure key product metrics against goals to inform success of each release and plan iterations accordingly.
  • Lead product management, development, and deployment activities for offering high-end Ethernet, Internet, UCaaS, and TeleHealth services.
  • Knowledge of complex product design. Guide and direct cross-functional development experts to ensure product specifications are met.
  • Translate market trends into a compelling product direction and vision.
  • Must be a corporate spokesperson, sales support expert, and product champion to other product teams both internally and externally.

Qualifications

  • Bachelor’s degree or equivalent in Engineering or related field of study
  • 5+ years’ experience in product management
  • Market research and data analytics skills
  • Experience with telecom, specifically ethernet products.
  • 5+ years’ experience with complex over-the-top products, services and solutions desired including knowledge of UCaaS and SD-WAN, layer 2/3 WAN (juniper), voice/SIP, DWDM systems (Fujitsu) and other telecommunications and IT solutions.
  • MS office proficiency.
  • Knowledge of Data center design and services.

Telvero

Position / Title: Email & Retention Marketing Manager

Reports To: VP, eCommerce DTC                 

Work Location: Remote / Hybrid

 

Summary

JAM BNC is the owner and operator of leading internet retail businesses such as Envelopes.com, Folders.com, JAMPaper.com, and more. Our brands have category killer domain names that drive brand recognition and credibility within their categories. Backed by private equity firm TZP Group and led by CEO Andrew Jacobs, our brands focus on customized products and have a shared e-commerce platform that powers a multi-brand shopping experience, a core marketing engine and shared back-office operations.

We are seeking a passionate, strategic, and creative individual as our Email & Retention Marketing Manager. This is a full-time, hybrid position in Northern New Jersey, with the option of remote work for candidates with the appropriate experience. Reporting to the Vice President of DTC, this individual is responsible for developing and executing retention marketing strategies across multiple digital brands, with email marketing being a key focus. This person will have goals associated with growing our loyal subscriber base, retaining customers, driving repeat purchases, increasing lifetime value, and creating best-in-class digital experiences for consumers. This role requires a strong understanding of consumer behavior, digital and direct response marketing, data analysis, and marketing automation tools.

 What you’ll be doing:

  • Developing, owning, and executing our email marketing strategies across 3+ brands to increase customer retention, drive purchases, increase customer lifetime value, and optimize digital experiences for our DTC consumers
  • Driving strategy that leverages performance insights, consumer behavior, and market trends to craft campaigns that support our broader marketing themes and high growth goals
  • Managing all our consumer-facing email messages, including lifecycle emails, personalized triggers, transactional messages, and daily campaigns
  • Implementing new segmentation and targeting strategies based on customer data and analytics
  • Defining strategies and leading A/B test agendas for ongoing email optimizations including segmentation, messaging, personalization, frequency, send day/time, etc.
  • Partner with sales, marketing, creative, BI, and SaaS partner teams to assist with execution
  • Ensuring industry standards, brand standards, compliance, and best practices are followed
  • Strategizing and implementing additional retention programs and expanding responsibilities as business needs

 The experience we’re looking for:

  • At least 3 years of experience in a similar role
  • Prior experience fully managing an email program driving more than $10M+ in revenue
  • Knowledge of DTC customer lifecycle and retention marketing
  • Familiarity with B2C platforms and tools (Listrak, Magento, Power Reviews, Zendesk, Search Spring, or similar solutions)
  • Running quantitative and qualitative analysis and presenting complex data and insights in a simple, comprehensible manner
  • Briefing and working with creative teams for direct response content (ability to create content is a plus!)
  • Excellent written and verbal communication skills
  • Bachelor’s degree in marketing, advertising, or similar field

 We want to talk to you if you are:

  • Full of ideas!
  • Inspired by the latest eCommerce marketing trends
  • A quick mover
  • A problem solver
  • Detail-oriented and data-driven
  • Able to build strategies and look at the big picture, while also able to roll up your sleeves and get in the weeds
  • A self-starter, who can work independently while also collaborating with others to get stuff done

What’s in it for you:

  • The opportunity to achieve high growth goals, join a rapidly growing organization, and have a seat at the table
  • Remote work and flexible schedule
  • Future growth opportunities

JAM BNC

Company Overview:

TOV Furniture is a leading furniture brand that specializes in stylish and affordable pieces. Our mission is to provide our customers with exceptional furniture that complements their homes and enhances their lifestyles. Our e-commerce website is built on Shopify, and we are looking for a skilled Product Manager to help us take our online presence to the next level. The ideal candidate will be responsible for managing our e-commerce website and improving its overall performance. The successful candidate will have a proven track record in e-commerce product management, a data-driven approach, and strong communication skills. If you are passionate about e-commerce, have a strong background in Shopify and email marketing, and want to join a dynamic team in a fast-paced environment, please apply!

Key Responsibilities:

  • Manage and optimize our e-commerce website built on Shopify, including design, A/B testing, user experience and integrations with third-party tools.
  • Develop and execute email marketing campaigns using Klaviyo, including setting up customer segments, lists, and flows to maximize customer engagement and sales.
  • Build & monitor dashboards in Google Data Studio to track website and email performance, analyze customer behavior, and provide actionable insights to other teams.
  • Work closely with the marketing, design, and development teams to identify opportunities to improve the website and optimize the customer journey.
  • Collaborate with other teams to prioritize and implement new features, enhancements, and integrations.
  • Stay up-to-date with e-commerce trends and best practices, and continuously identify opportunities to improve the website’s performance.
  • Manage PPC & digital marketing campaigns and strategies

Qualifications:

  • 5+ years of experience in e-commerce product management, preferably in a Shopify environment.
  • Strong knowledge of email marketing best practices; experience with Klaviyo is a plus.
  • Proven track record in data-driven decision-making and building dashboards in Google Data Studio.
  • Excellent communication skills, with the ability to collaborate effectively with cross-functional teams.
  • Strong organizational skills and attention to detail.
  • Bachelor’s degree in Marketing, Business Administration, or a related field.

TOV Furniture

$$$

Company: MOSH

Job Title: Manager, Strategic Finance & Analytics

Start Date: ASAP

Location: Must be located in or around the Los Angeles area and willing to work out of an office the majority of the week.

 

Application instructions: Please email your resume, cover letter and favorite Excel keyboard shortcut to [email protected]. Applying solely through LinkedIn will result in automatic disqualification of your candidacy 🙂

 

Manager, Strategic Finance & Analytics:

 

We are seeking a talented Manager, Strategic Finance & Analytics to join our lean but dynamic team at MOSH. We believe in a data-driven approach that forms the backbone of our decision-making process and business growth. This role is pivotal in driving insights across all our operations, from customer acquisition to retention, unit economics, and perhaps even influencing our future product pipeline. Reporting directly to the Chief Operating Officer, the ideal candidate will have a comprehensive business skillset that includes data analytics, finance, accounting, project management expertise.

 

Key Responsibilities:

 

·     Collaborate with the COO to develop and manage the company’s budget, forecast future financial performance, and provide strategic financial planning guidance to the management team.

·     Conduct financial analysis to evaluate the company’s financial performance and identify opportunities for growth and improvement. This includes analyzing raw sales data, pricing, cost of goods sold, cash conversion cycles, and other key financial metrics.

·     Prepare and present financial reports to the management team and board of directors, including monthly, quarterly, and annual financial statements.

·     Lead high-priority projects in collaboration with our marketing, sales and operations leaders, including retention optimization initiatives, forecasting optimization, and margin improvement opportunities.

·     Manage and optimize data dashboards and trackers, such as LTV, cohort analysis, retention curves, acquisition performance, and executive KPI dashboards.

·     Prepare financial reports for investors and board of directors’ meetings.

·     Lead ad-hoc analyses to support our business with data-driven insights.

·     Lead strategic assessment of future product innovation pipeline, including market assessment, competitive landscape, and consumer research/surveys.

·     Collaborate with the COO to develop a comprehensive data stack and business intelligence framework and automate KPI dashboards.

 

 

Requirements:

·     4-6 years of experience in startups, banking, private equity, VC, management consulting, or a similar field.

·     Strong technical skills, including proficiency in SQL, Python, and experience using BI/Analytics tools.

·     Excellent analytical and modeling skills, preferably with experience in Excel. You must know all the keyboard shortcuts.

·     Deep understanding of best-in-class accounting practices.

·     Experience managing rigorous A/B testing projects.

·     Strong project management skills, showcasing extensive experience working collaboratively with multiple stakeholders on cross-functional initiatives.

·     Highly collaborative and constructive working style that strives for excellence.

·     Experience in Consumer Goods, Subscription eCommerce, and/or Digitally-Native business (strongly preferred).

·     Excitement for both analytical problem-solving and driving execution.

·     Positive attitude and willingness to jump in on all kinds of projects.

·     Strong desire to learn, complemented by openness to coaching and development.

 

MOSH

At GoodUnited, we use conversational messaging technology and human insight to help nonprofits acquire and activate supporters, build meaningful relationships at scale, and grow revenue in social channels.

A Technical Customer Success Manager (TCSM) at GoodUnited plays a critical role in ensuring customer satisfaction via platform adoption, retention, and growth by providing technical support and guidance throughout the customer lifecycle. The key responsibilities include the following:

  • Onboarding: Assist new customers in the onboarding process by providing technical guidance, understanding their requirements, and ensuring successful integration of the SaaS solution into their workflows.
  • Adoption: Manage customers to utilize the platform functionality to the best of its potential. Acquiring subscribers, updating and designing engaging Messaging journeys and driving revenue through Grow campaigns.
  • Customer Success: Understand your customer’s unique needs and requirements and ensure their success using the SaaS product.
  • Training and Education: Develop and deliver training materials, webinars, and workshops to help customers effectively use the SaaS product and understand its features and capabilities.
  • Product Feedback: Gather customer feedback, identify trends, and communicate product improvement suggestions to the product management and development teams to help enhance the product’s functionality and usability.
  • Cross-functional Collaboration: Work closely with various internal teams, including Sales, Account Management, Professional Services, Support, Product, and Engineering, to ensure seamless customer experience and coordinated efforts to address customer needs.
  • Monitoring and Reporting: Track customer usage, engagement, and satisfaction metrics, and provide periodic reports to management to aid in strategic decision-making.
  • Escalation Management & Tech Support: Manage and resolve escalated customer issues, coordinating with internal Support team as needed, to ensure timely and satisfactory resolution, resulting in customer satisfaction.
  • Industry Knowledge: Stay up-to-date with industry trends, best practices, and emerging technologies to better support customers and contribute to the company’s growth.
  • Develop new journeys based on feedback from nonprofits and supporters
  • Optimize existing journeys based on data, analysis and feedback from nonprofits and Subscribers

Overall, a Technical Customer Success Manager at GoodUnited is responsible for ensuring customers receive the highest level of technical support and service, ultimately helping them achieve their business goals using the GoodUnited messaging platform.

What will make you a great addition to our team?

  • At least 4-6 years of customer facing technical experience – conversational marketing preferred, with a demonstrated record of successfully engaging with enterprise accounts.
  • Execution and customer service oriented, able to effectively prioritize and complete customer deliverables on-time and drive outcomes.
  • Conversational design experience – specifically within messaging apps like Messenger, WhatsApp, SMS, etc.
  • Strong technical chops to be a power-user of our software
  • Problem-solving mentality and positive attitude towards the change that comes with working at a rapidly growing company.
  • Prior experience working with SaaS solutions in the following domains is preferred: product analytics, digital marketing, A/B testing, business intelligence and/or customer data platforms.
  • Experience working with Facebook, Facebook ads manager, Messenger, chat marketing tools, and platforms
  • Executive communication and presentation experience
  • Ability to travel ~10% of the time

Benefits

  • Competitive Medical, Dental, and Vision programs.
  • 100% of the employee’s premiums are paid by GU, with nominal buy-ups for additional dependents.
  • Unlimited (and mandatory) PTO. You have the flexibility to take whatever time you need for whatever reason.
  • Birthday PTO. Your birthday is a day to celebrate YOU. GU employees have their birthdays as another PTO day to spend however they’d like.
  • Parental Leave Program. We offer paid leave and other benefits to new parents so they can focus on what’s most important.

GoodUnited

At Harry & David we Grow together, Learn together, and Celebrate together!

We are part of the 1800 Flowers Family of Brands and we support our community together—teaming up to aid local charities through contributions of time and fundraising. And we show up for each other—to celebrate each other’s accomplishments both at work and in life.

We offer a competitive salary, a comprehensive benefit package, leadership training and lots of other perks!

Be part of a team committed to the vision to DELIVER SMILES and to inspire more Human Expression, Connection and Celebration!

POSITION SUMMARY

The Demand Planning & Analytics manager is responsible for performing business reporting, planning and analysis related activities for the Food Brands Direct Marketing business. This position leads the effort in providing pertinent and timely analysis of the Company’s Marketing segments financial performance for all food brands with a focus on, Vital Choice, Cheryl’s Cookies, The Popcorn Factory, 1800Baskets and Simply Chocolate.

The Demand Planning & Analytics Manager is an integral partner in helping drive customer insights and leveraging those findings to improve customer loyalty and profitability. In this position, the Demand Planning & Analytic manager will review, analyze, and report on promotional offer strategies, customer nurturing programs, behavioral segments, and customer cohorts. A successful candidate must possess a unique blend of business creativity through analytics and find innovative applications to improve the business. It is critical that this person has a strong background in financial planning, database marketing, measurement and analytics and link insight gathered from complex data to drive specific tactical actions.

ESSENTIAL DUTIES & RESPONSIBILITIES

Major responsibilities of the position are listed below. To perform the job successfully, an individual must be able to execute each essential duty satisfactorily. Other duties, assignments and specific projects may be assigned at the discretion of management. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Lead budgeting and forecasting of orders, items, demand, gross profit, and advertising expenses.
  • Analyze, compare and report results and key performance indicators against plan and other internal benchmarks.
  • Make recommended adjustments to forecast based on changes in demand and market trends.
  • Manage complex integrated spreadsheets validating for accuracy/integrity.
  • Identify exceptions for collaboration and agreement to demand forecast by internal and external stakeholders.
  • Partnership with Merchandising/Distribution/Finance/Call Center, supplying key data points that are critical to the rest of the Org.
  • Ad-Hoc Analysis as assigned.
  • Other job duties as assigned.
  • Translates vaguely defined business questions into specific customer insights projects, able to take programs from “concept to completion.”
  • Ensures that the customer trends and analytics are linked to marketing programs
  • Supports future direct marketing efforts by leveraging customer and brand insights to help design future lifecycle and triggered campaigns
  • Develop and maintain strong relations with key business and IT stakeholders
  • Lead, coach, develop, and mentor staff
  • Evaluate impact of various offer characteristics (discount type, richness, threshold) on future customer behaviors.
  • Acquire solid understanding of the Food group business and operational challenges, and proactively look for ways to provide solutions to business issues.
  • Recommend new business rules for marketing campaigns based on analysis and knowledge of the customer base, and best available information.
  • Develops, improves, and maintains promotions forecasts.
  • Other job duties as assigned.

EDUCATION AND EXPERIENCE

  • Bachelor’s Degree in Mathematics, Economics, Marketing or a field with a quantitative focus. MBA Preferred.
  • 8+ years of experience in CRM and Analytics with a proven track record of driving CRM strategy and implementing effective multi-channel communications
  • Advanced skills in Excel features, queries and statistical tools
  • Experience with BI tools, such as Tableau, Business Objects, MicroStrategy required
  • Experience performing advanced analytics, segmentations and data mining using SAS
  • Strong quantitative, analytical, and reporting skills
  • Experience in designing, implementing and analyzing omni-channel campaigns strongly preferred.
  • Experience in developing testing strategies, estimating impact, and evaluation of results across channels.
  • Strong project/time management and organizational skills.
  • Exceptional attention to detail.
  • Self-motivated and deadline driven.
  • Highly analytical mindset with the ability to look at vast amounts of data and synthesize that information into intelligence that can be acted upon by the business.
  • Database query proficiency with a working understanding of data models.

Harry & David

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