Log InGet Started for Free
HomeClient Insights Manager

Client Insights Manager

$$$

Job ID: #REFID878842

Location: Chicago

Work Schedule: Hybrid (onsite 2-3 days a week)

Job Description

ABOUT THIS JOB

As a Customer Success & Insights Manager(Client Manager), you are responsible for all client activity and the overall success of NielsenIQ at the customer. This includes driving timely outcomes and client value through the data and analytics which drive the overall customer experience and elevate NIQs performance. This role has deep knowledge of the customer’s business and industry that enable you to identify new opportunities for NIQ to drive value. Works successfully across a matrixed organization structure, fully leveraging the service model

RESPONSIBILITIES

  • Partner with customers to set objectives that drive business impact and maximum client value, building and maintaining strong relationships and deep expertise with adaptability, urgency, and positivity
  • Understand and leverage NielsenIQ solutions and apply industry knowledge to conduct advanced issue-based analyses with clear proactive insights and action-oriented recommendations
  • Drive strategic thought leadership with customers leveraging NIQ tools and assets
  • Identify opportunities for increased partnership and elevate those opportunities to organizational partners
  • Facilitate clear day-to-day communications with customers, proving the value of NIQ solutions in support of growth, adoption, and value creation
  • Ensure timely delivery of data and reporting and drive internal issue resolution and the associated response
  • Identify potential revenue opportunities with customers and handoff to Sales Leaders to enable them to achieve sales goals
  • Work collaboratively with internal partners to ensure work is connected to customer business objectives, delivered on-time, and focused on outcome

A LITTLE BIT ABOUT YOU

You are flexible and easily adapt in a dynamic work environment. You have a can-do attitude and can tell a story using data. You are the first to recognize an opportunity, then turn it into a solution. Curiosity, communication, and critical thinking drive your work. You have experience working with complex customer relationships and issue resolution. You are creative in leveraging existing data sources to answer tough questions. You work collaboratively, part of a remote team within a dynamic and challenging environment while maintaining high standards.

Qualifications

  • 3-7 years of experience with demonstrated expertise in syndicated data analysis in the FMCG, CPG and Retail industries and application to customer-related business issues
  • Experience in presenting data analysis to stakeholders and decision-makers
  • Strong analytical aptitude and proficiency in a range of software and digital tech
  • Experience in collaborating on projects and maintaining positive relationships in complex situations
  • Polished, persuasive communication skills with experience in presentations
  • Experience working with customers preferred
  • Proficient in Microsoft Office software, familiarity with NielsenIQ tools, applications, and platforms a plus
  • Bachelor’s degree required

Additional Information

All your information will be kept confidential according to EEO guidelines.

About NIQ

NIQ, the world’s leading consumer intelligence company, reveals new pathways to growth for retailers and consumer goods manufacturers. With operations in more than 100 countries, NIQ delivers the most complete and clear understanding of consumer buying behavior through an advanced business intelligence platform with integrated predictive analytics. NIQ delivers the Full View.

NIQ was founded in 1923 and is an Advent International portfolio company. For more information, visit NIQ.com

Want to keep up with the latest updates on our business and #LifeAtNIQ? Follow us on: LinkedIn | Instagram | Twitter | Facebook

Our commitment to Diversity, Equity, and Inclusion

NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us.

We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide.

Learn more about how we are driving diversity and inclusion in everything we do by visiting the

NielsenIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion/

NIQ or any of our subsidiaries will never ask you for money at any point of the recruitment or onboarding process.

NielsenIQ

Related jobs:

Job Description
A high-energy brand activation is seeking Brand Ambassadors and Production Assistants to support a large-scale Super Bowl Watch Party event. This opportunity is ideal for reliable, professional individuals with strong communication skills and event experience. Team members will help represent a major spirits brand while ensuring a smooth and engaging guest experience throughout the event.

Job Responsibilities

Brand Ambassadors

  • Welcome and check in guests at the event entrance

  • Serve as the face of the brand throughout the activation

  • Answer guest questions and provide event information

  • Distribute promotional materials and branded items

  • Encourage guest participation in brand activities

  • Maintain a clean, organized event space

  • Support social media engagement by encouraging guests to share content

  • Follow all brand guidelines, dress code standards, and safety protocols

Production Assistants

  • Assist with event load-in, setup, and breakdown

  • Support the production team throughout the event day

  • Reset and organize event spaces as needed

  • Transport and lift equipment and supplies

  • Remain flexible with duties and schedule adjustments based on event needs

  • Represent the brand professionally at all times

Requirements

  • Prior event, brand ambassador, or production experience preferred

  • Strong communication and interpersonal skills

  • Professional appearance and positive attitude

  • Ability to work in a fast-paced, live event environment

  • Production Assistants must be able to lift 50 lbs or more

  • Production Assistants must have a valid driver’s license

  • Must be reliable, punctual, and detail-oriented

Compensation Details

  • Paid opportunity

  • $30 per hour

  • Branded crew t-shirt provided

  • Talent must wear their own dark jeans (no rips or embellishments) and clean white or black sneakers

Job Description
A short dark thriller film is seeking motivated crew members to join an upcoming production. This project is ideal for emerging film professionals who are eager to gain hands-on set experience, earn screen credit, and continue growing within the film industry. The production values collaboration, learning, and practical on-set experience in a supportive environment.

Job Responsibilities

  • Support camera, lighting, and grip departments during production

  • Assist with camera operation, focus pulling, lighting setup, and rigging as assigned

  • Follow direction from department leads and collaborate with the crew

  • Maintain a professional, reliable presence on set

Requirements

  • Open to entry-level or less-experienced crew members

  • Willingness to learn and develop technical skills on set

  • Strong work ethic and positive attitude

  • Ability to work collaboratively in a fast-paced production environment

  • Interest in pursuing long-term growth in the film industry

Compensation

  • Copy and screen credit

  • Meals provided during shoot days

  • Valuable on-set experience on a narrative film project

B-Roll Camera Operators and Editors Hiring Call

Job Description
A digital entertainment network is now hiring experienced B-roll camera operators and video editors for ongoing and upcoming productions. This paid opportunity is ideal for reliable professionals with strong technical skills, creative instincts, and a solid work ethic. The team is seeking camera operators for on-set shoots and editors for post-production, with flexibility for remote editing roles.

Job Responsibilities

  • Capture high-quality B-roll footage for digital and reality-style productions

  • Operate professional camera equipment efficiently on set

  • Edit video content with clean pacing, storytelling, and visual polish

  • Collaborate with producers and creative leads to meet project needs

  • Deliver finished content on schedule and to spec

Requirements

  • At least 1 year of professional experience as a camera operator or video editor

  • Strong technical knowledge of filming or editing workflows

  • Reliable, professional, and detail-oriented

  • Ability to work independently and meet deadlines

  • Editing roles may be remote; camera operators must be available for on-site shoots

Compensation

  • Paid professional positions

  • Ongoing work opportunities based on performance and project needs

  • Opportunity to work with a growing entertainment network

Craft Services & Catering Crew

Job Description
A short film production is hiring Craft Services and Catering crew to support cast and crew during filming. This role is essential to keeping the set energized, organized, and running smoothly.

Job Responsibilities

  • Set up and maintain craft services area

  • Prepare and organize snacks, meals, and beverages

  • Ensure cleanliness and food safety standards

  • Support crew morale during long shoot days

Requirements

  • Prior craft services or catering experience preferred

  • Organized and reliable

  • Comfortable working on a film set

Compensation

  • Paid crew position (rate discussed upon selection)

Job Description

A local media and storytelling team is hiring a full-time Creative Producer to help shape engaging stories that connect Las Vegans to their city. This role supports content development across audio and digital platforms, working closely with the team to plan, produce, and deliver compelling local storytelling. Candidates must live in the Las Vegas metro area and be excited about community-focused content.

Job Responsibilities

  • Develop, pitch, and produce local story ideas for audio and digital platforms.

  • Coordinate production logistics, including scheduling, planning, and managing deliverables.

  • Support recording sessions and help guide content structure from concept to final output.

  • Collaborate with hosts and internal team members to ensure content aligns with editorial goals.

  • Maintain organized workflows and timelines for ongoing content production.

Requirements

  • Must live in the Las Vegas metro area.

  • Experience producing audio, podcast, or digital content (professional or comparable experience).

  • Strong storytelling instincts and knowledge of local culture/community interests.

  • Excellent organizational skills and ability to manage multiple deadlines.

  • Comfortable working collaboratively in a fast-paced content environment.

Compensation Details

  • Compensation details are not listed in the post (to be provided during the application process).

Model Recruiters for Fashion and Talent Agency

Job Description
A top-tier modeling agency is now hiring motivated Model Recruiters to scout new talent and connect with aspiring models in the Atlanta market and beyond. This is a remote-friendly, commission-based opportunity ideal for self-starters who are passionate about fashion, talent development, and building strong networks in the entertainment industry. If you’re looking for flexibility and income potential while expanding your footprint in the modeling world, this role is for you.

Job Responsibilities

  • Identify and recruit potential modeling talent through online platforms and personal networks
  • Build and maintain a pipeline of qualified candidates for agency representation
  • Conduct initial outreach and guide talent through the application process
  • Attend weekly calls and monthly virtual meetings for team updates and support
  • Stay informed on trends in the modeling and entertainment industries

Requirements

  • Must be 18 or older
  • Familiarity with the fashion or modeling industry preferred
  • Self-driven, organized, and results-oriented
  • Smartphone and/or computer required for daily communication
  • Able to work independently with minimal supervision

Compensation

  • Commission-based pay structure with unlimited earning potential
  • 90% remote flexibility
  • Access to an established network within the Atlanta modeling market
  • Ongoing mentorship and brand-building opportunities

Share this job:

Job overview

Location:
Job type:
Ethnicity:
Body type:
Expiration date:
08-30-2023

Job skills

Are you ready to get discovered?

Gain access to thousands of jobs and appear higher in the search results now!

Stay Safe in the Industry

Simple steps to protect your career and avoid scams.