General Staff Jobs

POSITION OVERVIEW

3’s is looking for an experienced Restaurant General Manager with multiple years of experience in F&B operations with the relentless dedication to creating and delivering the best possible experiences surrounded by incredible food, beverages, and authentic hospitality. This person will be the conductor of the 3’s moto. “Every day we throw a party, the better the party becomes, the more people will come”.

The Restaurant General Manager will lead all facility operations of this reimagined golf experience including newly renovated restaurant and bar, golf course, event and membership sales, merchandising, and actively focus on innovative programming and offerings. The Restaurant General Manager will create a service culture by building and training a high performing team committed to delivering genuine hospitality to our members & guests. The Restaurant General Manager will need to be a hands-on manager that is involved on the floor and works alongside with, trains, coaches, mentors and develops all 3’s employees.

This position is responsible for all business functions including implementing and monitoring the budget, supervising all key staff members, ensuring maximum guest satisfaction, monitoring the quality of the facility’s products and services, creating fun entertaining events, developing menus, establishing policies and procedures, maximizing financial performance, building relationships with their community, and growing the 3’s brand.

COMPANY OVERVIEW

3’s was founded in 2019 by restaurant and hospitality specialist Davis Sezna, with the first location opening in Greenville in 2020. 3’s is an innovative new concept in golf entertainment that combines a 12-hole par-3 golf course with cutting-edge hospitality and entertainment amenities for golfers and non-golfers alike. 3’s is working to reimagining the golf experience to a fun, causal and unintimidating place to experience golf along with a high-quality restaurant & bar. As of 2022, music & screen entertainer Justin Timberlake and his partners at 8AM Golf announced their investment in the company. 3’s Plans to expand to more locations throughout the United States.

RESPONSIBILITIES

• Manage and oversee all daily facility operations including F&B, golf, agronomy, sales and marketing
• Hires, develops, and supervises all key employees and drives staff engagement
• Cultivate the hospitality culture through training and on the job coaching
• Leads all sales initiatives and assists with the creation and coordination of the marketing strategy
• Develop & uphold operating standards to drive quality & consistency  
• Develop fun and exciting club events that appeal to both golfers and non-golfers
• Develop and promotion of all revenue sales opportunities for both restaurant & golf operations
• Manage retail merchandise ordering, inventory, and retail sales programming
• Oversee the development of golf instructional programs & golf events by the 3’s Golf Lead 
• Plan new and update existing menus, manage restaurant inventory, and minimize waste
• Works closely with the controller on daily financial reporting and bank deposits
• Process invoices / expenses and prepare financial reports for ownership
• Interact with members & guests to check on the quality of their experience
• Develop relationships with community leaders and organizations to create partnership opportunities for the community and corporate events.
• Create and develop ideas that can be implemented within the 3’s company that can elevate and improve the current experience.

QUALIFICATIONS

• 3+ years of facility management in a hospitality environment with restaurant experience strongly preferred
• Demonstrated ability to run a professional, efficient, high quality, service oriented restaurant operation
• Excellent interpersonal, communication, time management and organization skills
• Proficient with the use of Microsoft Office products and point of sale system
• Ability to work on a team
• Energy and enthusiasm
• A high level of self-awareness, receptivity to change and integrity
• Ability to obtain required licenses and certifications for your location
• Extensive food and wine knowledge
• Experience in event planning & execution
• Strong leadership, motivational and people skills
• Good financial management skills and business acumen
• Critical thinker and problem-solver

3’s

Kitchen Manager

Location: Flix Brewhouse, Albuquerque NM

Salary: $60,000 – $70,000, with additional robust bonus structure

Benefits: Medical, dental, and vision insurance, PTO accrual, 401k plans with matching, career growth opportunities, cell phone reimbursement, free movies, food, and beer.

Join the team at Flix Brewhouse, the first-ever cinema brewery in America, where we blend the love of film with the joy of craft beer and delicious food!

As a Kitchen Manager at Flix Brewhouse, you will have the opportunity to create exceptional experiences for our guests by leading and managing the daily operations of our kitchen. Your responsibilities will include maintaining food quality and appearance, overseeing inventory regulation, and developing the leadership skills of your team. You will work closely with the General Manager to ensure guest satisfaction and budget compliance.

To be successful in this role, you should be certified in food handling and alcohol service requirements, such as Serve Safe, and have experience as an AKM or KM. You should be self-motivated, positive, and passionate about your work, with a strong understanding of teamwork and the ability to inspire those around you. You should also be skilled at identifying and fostering the growth of emerging talent within your team. In addition, you should be proficient in computer skills, including inventory management, ordering, and recipe maintenance, and possess excellent English communication skills, both written and oral. It is a plus if you are bilingual and able to converse in Spanish at a sufficient level to instruct ESL Spanish staff members.

At Flix Brewhouse, we believe in equal opportunity and welcome applicants from diverse backgrounds to apply.

To learn more about our company, please visit www.flixbrewhouse.com/employment/ and www.linkedin.com/company/flix-brewhouse/.

Flix Entertainment | Flix Brewhouse | Cinema Breweries

Brilliant Consulting Group (BCG) was established in 2005 as a full service event production, branding & marketing company specializing in the entertainment industry. BCG’s professional expertise is in producing and managing events and integrating brands into entertainment events including global film festivals such as Cannes, Toronto and Sundance. BCG has also produced entertainment industry award season parties, private celebrity functions, corporate events and branded popups.

Responsibilities

As Event Manager, you will be responsible for…

Project Planning and Execution:

• Oversee and manage vendors: sourcing new vendors and ways to establish BCG as a unique production company within the industry. Manage relationships with existing vendors. Oversee and direct the vendor ensuring quality of work.
• Work closely and directly with clients to determine event goals and manage client expectations.
• Lead and evaluate the entire production process including project deliverables, agreements, staff, decor, signage, beverage, etc.
• Lead the physical production in the field to ensure the project is produced on brand and to the client’s satisfaction.
• Utilize judgment to resolve issues that arise during the event production process and on-site at client events.
• Manage budget and finances of all events. Stay within budget and ensure client oversight and agreement, including properly communicating with the client regarding budget changes.
• Interface with clients, and maintain a professional attitude when dealing with clients on a day-to-day basis. Update clients on project plans and progress as well as execution.
• Provide consistent, efficient communication internally between colleagues.
• Oversee and create presentations and event recaps. Analyze and present results to clients to establish the success of set project objectives and outcomes.
• Maintain a strong proactive work ethic and stamina.
• Manage logistical needs (travel, housing, hotels, flights).
• Ability to manage and execute multiple events simultaneously.
• Keep detailed notes and documentation to assist in the planning of future projects and to protect Company against legal claims.
• Manage project communications, ensuring that any issues, changes, or required performances that impact the project are documented and addressed to all relevant parties.
• Manage ongoing list and new contacts.
• Manage guest list and RSVP.
• Attend and be actively engaged in all office meetings.
• Be willing and able to travel for work and work long hours and weekends where necessary.
• Maintain accountability for the quality of all deliverables and performance throughout the duration of the project.
• Handle basic administrative functions such as answering phones, making copies, handling mailings.

Creative Ideation:

• Generate, develop, and communicate event ideas, themes, venue ideas, decor, floorplan.
• Ideate from thought cycle, innovation to development and actualization resulting in meeting client objectives.

Qualifications

Minimum Experience:

• 3+ years of direct live event production required.
• Photoshop, Indesign, Illustrator, Figma a plus .

Job Type:

• Full-time 

Salary:

• Starting at $85,000/year

Benefits:

• Paid time off

Other requirements: 

• Valid Driver’s License.
• Willingness to travel (25%)

Brilliant Consulting Group

LOCATION: TQL Stadium is a soccer-specific stadium in Cincinnati, Ohio. It is the home of FC Cincinnati, a Major League Soccer team that has played there since the stadium opened on May 16, 2021. The stadium can seat up to 26,000 excited fans.

**RELOCATION FUNDS ARE AVAILABLE**

Levy provides all hospitality services at 6 different venues for one of the most iconic college brands in the United States. We serve a passionate fan base for Aggie football, baseball, softball, indoor track, outdoor track, men’s and women’s basketball, volleyball, concerts and many other events

Different perspectives make us better. We’re committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our every day. An environment where you can be your authentic self.

About Levy

The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy’s diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games.

The Director of Operations is responsible for leading our team at the location – ensuring high standards of the guest experience, safety, and financial performance. The ideal candidate will be an experienced food and beverage leader. A great coach who can get the best out of people and continually drive operational performance and execution.

Detailed Responsibilities

• Proactively coaching and motivating team members to deliver their best
• Identifying opportunities and driving continual improvement in our location operations
• Building a strong partnership with locations partners
• Working with regional and Home Office leadership to drive innovation and best practices at the location
• Delivering against our financial goals and budgets
• Coaching the operations management team
• Representing Levy and our business objectives at partner meetings, networking and building relationships with key partners and vendors
• Overseeing and ensuring the highest standards of safety and sanitation in all activities across the location
• Reviewing financial reports and developing action plans to best achieve business goals
• Leading the continual development of the location’s food story and guest experience
• Completing team member performance reviews including career development planning and compensation reviews
• Responding to emails, phone calls and any associated administrative work corresponding with role responsibilities
• Reviewing and processing any expense reports submitted by team members in Concur
• Interviewing applicants interested in roles requiring hiring consideration and approval
• Collaborating with culinary leadership and partners to drive menu development and associated operational enhancements
• Overseeing season planning process ensuring alignment with Levy and partner expectations/goals
• Coaching team members for optimal performance and engagement
• Conducting manager meetings to engage, inform and build alignment
• Conducting event walks interacting with team members, guests, partners and VIPs
• Identifying and planning for management support needs when the business will exceed the location’s current resources
• Managing team recognition program ‘Levy Legends’ by leadership promotion and participation
• Conducting building safety walks so our locations maintain an outstanding level of safety and cleanliness
• Completing corrective action, where necessary, to hold team members accountable and improve future performance
• Personally lead the coaching and mentoring of future talent within the location – developing the next generation of leaders
• Closing/Signoff Payroll on a bi-weekly basis for team members
• Ensuring all financial reporting is completed in a timely and accurate manner
• Driving shrinkage prevention efforts to minimize financial risk to the business
• Leading continual operational improvement planning
• Participating in Governance Meeting presentations to network, learn, and represent Levy’s culture and business goals
• Planning budget and P&L management to support optimal financial achievement
• Engagement planning in collaboration with the leadership team, so our team feels supported by and committed to Levy
• Acting as the figurehead at the location for Levy’s Work of Change initiative – build a diverse and inclusive team who represent the community the location serves
• Other duties as assigned

Job Requirements

• 5+ leadership experience in Hospitality or Retail. Sports and Entertainment is preferred.
• Bachelor’s Degree in Hospitality Management is preferred
• High level of computer literacy
• Understanding of financial concepts
• Passion for hospitality, food, and retail
• Excellent interpersonal and stakeholder management skills

Curious about Life at Levy? Check it out: Levy Culture

Positions at this location may require a COVID-19 vaccination. Where permitted by law, applicants who are offered a position for this account may be asked about their vaccination status, which must meet minimum business requirements. All religious, medical, or other legally recognized exemptions regarding vaccination status will be considered.

Levy is a member of Compass Group USA. Compass Group/Levy is an equal opportunity employer. At Compass/Levy, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

*Los Angeles applicants: Compass Group will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box ordinance)

At Levy, team = family. And we’ll always take care of family, learn more about Levy benefits offered.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Flexible Time Off Plan
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Levy maintains a drug-free workplace.

Levy Restaurants

Senior F&B Manager / Director of F&B

Location: Huntsville, AL

Salary: $95,000-$115,000 per annum + Bonus potential + Benefits and relocation assistance!

About the client

I have teamed up with a growing entertainment and hospitality group. They are looking for an experienced Senior F&B Manager to come on board their creative and energetic team in Alabama. This job is perfect for someone who is wanting to grow in there career and be part of the exciting future plans of the company!

Responsibilities of the Senior F&B Manager:

• Manage the overall operations of the venue
• Achieve food and beverage sales targets and develop strategies to drive sales
• Ensure each service is carried out successfully and guest satisfaction is prioritised throughout. Addressing and rectifying all guest queries in a prompt and efficient manor
• Assist with the recruitment process and providing training and development opportunities, maintaining current knowledge of best practices in training and development within the restaurant and hospitality industries to ensure compliance
• Be financially astute

The Ideal Candidate:

• 5+ years’ in a similar position, preferably in a multi-unit, high-volume establishment.
• Passionate about providing a 5 Star Guest Experience
• Flexible work schedule
• A strong leader with the ability to manage teams successfully
• Experience working within the entertainment industry is an asset!

If you are interested in this opportunity or if you’d like to hear more about this role, contact Holly today! Note: Only shortlisted candidates will be contacted. Candidates must have the right to live and work in the USA.

About COREcruitment:

COREcruitment are experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors. We currently have live roles across the UK, Middle East, Europe, Africa, North & Central America and South East Asia.

To view other great opportunities please check out our website at www.corecruitment.com or call us for a confidential chat about upcoming opportunities.

Follow COREcruitment on your favourite social networks – Facebook, Twitter, LinkedIn and Pinterest

COREcruitment Ltd

Property: Beach Plum Farm

Department: Events

Title: Special Events and Wedding Coordinator

Reports to: General Manager

Position Overview: The Special Events and Wedding Coordinator will work with all “Front of House” aspects of the Farm kitchen and events. This position is responsible for ensuring exceptional experiences for Beach Plum Farm guests and takes an active role in coordination as a consistent presence during daily operations.

Duties & Responsibilities:

• Farm to Table Dinner and Event planning, design and production while managing all project delivery elements within time limits
• Liaise with clients to identify their needs and to ensure customer satisfaction • Gather information and negotiate contracts prior to closing any sales
• Propose ideas to improve provided services and event quality
• Organize facilities and manage all event’s details such as decor, food/ menu, entertainment, transportation, location, invitee list, special guests, equipment, promotional material, etc.
• Creating and communicating a BEO to guest, as well as staff members
• Organize and lead BEO meetings
• Ensure compliance with insurance, legal, health and safety obligations
• Ordering, organizing, and taking inventory of all alcohol purchased for special affairs permitted events
• Applying, and updating ABC profile for Special Affairs Permits for special events or holidays
• Placing orders with local purveyors, and planning arrival times/dates to ensure order arrives in a timely fashion
• Trained in TIPS on how to properly manage/serve those purchasing alcoholic beverages
• Cooperate with marketing and PF to promote and publicize event
• Proactively handle any arising issues and troubleshoot any emerging problems on the event day
• Conduct pre- and post- event evaluations and report on outcomes
• Handling initial response to event inquiries and reservations questions
• Work in tandem with the Cottage department daily to oversee the front desk and managing phones, providing concierge services to guests, etc.
• Collaborating, pricing, and designing adult-based programs with partnering companies
• Facilitates and promotes programs to publicize ongoing programs
• Selling, organizing, and facilitating all weddings, and special private events
• Planning, organizing, styling, and facilitating Cottage and corporate business events and retreats
• Maintain complete knowledge of and comply with all departmental policies/service procedures/standards, including staffing.
• Maintain positive guest relations at all times.
• Must possess professionalism at all times and uphold Cape Resorts’ standards.
• Other duties as assigned.

Event Types:

• Weddings, Bridal Shower, Baby Shower, Special Birthday Parties, Farm to Table Dinner buyouts, etc.
• Private Cottage gatherings, business retreats, corporate event
• Collaborating on projects/ programs for guests staying at Beach Plum Farm (i.e. Rooted, cocktail classes, and wreath making classes)

Minimum Qualifications:

• High school or equivalent education required. Bachelor’s degree preferred.
• One to two years of events planning/coordination. Prior hospitality experience preferred.
• All employees must maintain a neat, clean, and well-groomed appearance per Congress Hall standards.

This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.

Cape Resorts

ABOUT THE JOB

At Paradies Lagardère, our mission is to maintain first-class standards that exceed the expectations of the customers and business partners we serve. Our Dining Division is a true restaurateur. We are passionate about connecting with each of our guests on multiple levels. From an inspiring restaurant design or live entertainment that captures a traveler’s attention, to

the top-notch quality of our culinary offerings and the exceptional hospitality delivered by our teams, we focus on more than just restaurant operations. We specialize in experiences.

We are looking for a passionate individual to join our team as a Restaurant General Manager in a dining environment that is diverse and inclusive. This full-time opportunity will find you immersed in a rewarding environment in our award-winning concepts that have kept travelers coming back year after year.

WHAT YOU’LL DO

• Build a great workplace for strong performers by promoting and driving an engaged workforce, career development, and learning.
• Demonstrate Operational Excellence

· Drive Profitable Growth

• Expert knowledge of all hardware and software systems that are used. This includes inventory, purchasing, forecasting, scheduling, and time keeping, email, and electronic filing systems.
• Foster innovation and collaboration
• Maximize resources to improve process and grow the business.
• Champion Effective Communication and Leadership

WHAT YOU’LL NEED

· Three to five years of experience in a full-service restaurant.

· Obtain and maintain current Serve Safe Food Manager’s Certification within six months of hire/promotion.

· Ability to lift a minimum of 25 lbs. perform essential job functions such as standing, bending, reaching, climbing on a ladder, and walking long distances.

· Standing for long periods and the ability to work in an environment with varying temperatures.

· Proficient in the following dimensions of restaurant functions: food planning and preparation, purchasing, sanitation, security, company policies and procedures, personnel management, recordkeeping, and preparation of reports.

· Must agree to work various shifts in a 7/365 team-oriented environment. The schedule is determined by business needs.

· Proficiency required in reading and writing, Microsoft Office Suite, and mathematics.

Paradies Lagardère

About Us

Elev8 Fun is an Indoor Adventure Park located in Tampa, FL. The mission of Elev8 is to create completely indoor venues on the cutting edge of culture and technology; where there is “something fun, for everyone”. 

Our one-of-a-kind Adventure Park features over 125,000 square feet of entertainment, games and experiences for the entire family. Attractions include hundreds of state-of-the-art and retro arcade games, bowling, pro-style electric go-kart tracks, glow-in-the-dark mini-golf, ropes course, laser tag, and bar and grill. 

Elev8 locations are opening in shopping malls across the state, with its first three locations in Tampa (Orlando), Tampa, and Jensen Beach, Florida. Learn more at www.elev8fun.com!

Job Description

The Senior Event Coordinator will report directly to the Director of Business Development with responsibilities to the Tampa business development department. This position is responsible for, but not limited to, the following:

Skills and Personality: 

Hospitality, Human Resources, Wedding Planning, Membership Sales, and Business Sales experience are a plus, but not required. This position is always on the fly, working to earn our customer’s trust, walking them through every step of planning an elevated corporate event. It is imperative that you have a sparkling personality, outgoing, friendly, and the ability to manage time. Highly developed organizational skills, communication skills via text, email, chat, social media, and more. Comfortable being the “face of Elev8 Corporate Sales”.

Responsibilities: 

• Consulting, booking, logistics, follow-up, and successful execution of corporate parties, meetings, team-building events, and facility buy-outs
• Communicating with customers via email, phone, in-person visits, and facility tours
• Work closely with Operational Management, F&B Department, and Birthday Party Coordinator on all sales and events to coordinate logistics including: outside vendors, rentals, staffing, floor plan diagrams, etc.
• Maintain accurate CRM, sales pipeline, and contact records
• Responsible for the daily reconciliation of deposits and final payments into the Point Of Sale system.
• Generate and distribute all contracts for external clients
• Track all signed contracts, deposits, guarantees and final payments for the corporate events sales
• Assist the Director of Business Development in prospecting, executing business development campaigns as needed
• Become an expert in using our POS system to book, manage, and track events
• Responding to texts, chats, emails, and phone calls (sometimes outside typical working hours)
• Touring or visiting high-level corporate offices, meeting with executives, and human resources
• Providing an elevated VIP experience for our customer’s events
• Ensure customer feedback loop, collecting reviews, testimonials, and suggestions
• Maintain welcoming and friendly office environment for staff and visitors

Working Hours: 

Must be available to work all shifts including nights, weekends and holidays as dictated by the Director of Business Development. Flexible work hours (40-50 hours per week), centered around customer experience.

Benefits:

• Health, dental, vision insurance
• Employee discounts on F&B
• Employee passes
• Paid time off
• Company laptop

Must be located in the Tampa Bay Area (33625)

Local experience, connections, and understanding of the Tampa market is MUST.

Experience:

• HubSpot Experience a plus!
• Dialpad (VOIP) experience a plus
• Event management: 5 year (Preferred)
• Event management: 5 year (Preferred)
• Customer service: 5 year (Preferred)

Elev8 Fun

ABOUT US

Fulcrum Group has been serving Northern California since 1947. Our motto is “Entertaining Made Easy.” The Fulcrum portfolio consists of five brands to help us achieve and foster that goal: Abbey Party Rents (traditional event rental company), One True Love Vintage (curated vintage rental company), Table + Teaspoon (Rent the Runway for table settings nationwide), Fulcrum Group Venues (Webster Hall in Pacific Heights), and a new software division called Priorum. Joining the Fulcrum family will provide you the opportunity to create long-lasting customer relationships, develop sales and marketing experience, and an exciting chance to grow with the portfolio.

WHO WE ARE LOOKING FOR

Fulcrum is looking for a passionate events professional to be Venue Manager for Webster Hall. This person excels in multi-tasking, is a quick learner, and enjoys working with both wedding and corporate clients. Must have qualities are: a positive self-starter who can work independently and quickly greet customers on the phone, online, and in-person while providing product knowledge and maintaining a friendly and professional manner. Ideally, this person has experience in the events industry and a passion for events. There is room for growth within the position as we broaden our event venue portfolio, and also within the other Fulcrum Group companies.

RESPONSIBILITIES

• Act as a face of the company for first interactions with clients, including phone, in person, and via email
• Meet with customers and their planners at the Webster Hall venue located at 2395 Sacramento Street in San Francisco, to answer questions and assist with designing their events
• Act as the day of point-person and venue manager for all events, which will include significant downtime, but requires evenings and weekends
• Answer calls and emails about potential event bookings with quick turnaround times
• Schedule site visits with clients and their vendors
• Know the surrounding neighborhood
• Communicate with the Partnerships & Marketing team for any potential opportunities 
• Follow Webster Hall Standard Operating Procedures with knowledge of event insurance, vendor insurance, and certificate of insurance requirements
• Have a deep understanding of the client’s requests 
• Check-in with the rental sales team member for each client to go over client’s requests and understand the diagram(s) for the event rentals and other vendor items
• Know how to arm/disarm the building, and opening/closing procedures 
• Understand and be able to explain the building’s history/function/restrictions/flexibilities
• Collect and process payments in a timely manner
• Achieve annual sales quotas
• Update building management team and your Fulcrum Group supervisor weekly
• Adhere to all company rules & regulations
• Other Duties: Your manager may request other tasks and projects as-needed

SKILLS

• Love for fast-paced events
• Ability to jump-in and help with an attitude that you will do whatever it takes to get the job done
• Problem-solver
• Ability to lift 50 lbs
• Excellent organizational skills
• Strong oral communication and written skills
• Ability to multi-task in a fast-paced setting
• Excellent attention to detail
• Team player with a friendly and positive attitude
• Problem-solving ability
• Excellent telephone, email, and in-person etiquette

ATTIRE

• Contemporary Business

JOB TYPE​

• Part-Time, flexible schedule with evenings and weekends required
• $22.00 – $32.00 per hour plus commission
• Commission Structure: $100 for each one-day event booked, $300 for each multi-day event booked

REIMBURSEMENT

• Telephone Reimbursement: You will receive $100 per month for use of your personal cell phone for company-related calls

Fulcrum Group

An iconic landmark surrounded by natural beauty on our 200 acres, Saint John’s Resort offers an idyllic setting for moments in life that matter most. Undergoing a $50M renovation and expansion of the property, Saint John’s Resort is looking to add an exceptional Director of Catering to our growing team! Our renovation plan includes the addition of a new, state-of-the-art 17,000 square foot ballroom with the capacity to accommodate up to 1,500 guests at an event!

The ideal candidate is an energetic, passionate and highly motivated hospitality leader to who has extensive experience with the selling and production of a diverse range of special events – large and bespoke weddings, Bar mitzvah’s, Quinceanera’s, and more! The Director of Catering reports to the Director of Sales & Marketing and is responsible for effectively selling private event space, F&B outlets and guestroom blocks for weddings and social events as well as assist in guiding and leading the wedding and social events team.

If you are energetic, have a passion for wedding sales, and would like to be a part of a team whose mission is to consistently deliver warm and attentive service in an elegant and sophisticated environment, this is the opportunity for you.

Position Responsibilities:

• Sell and finalize social catering and guestroom business
• Handle social catering inquiries and send out catering proposals, collateral and menus
• Conduct site inspections and handle walk-in inquiries for future business
• Negotiate food and beverage minimums and rental fees with clients
• Generate sales agreements for business to secure event space
• Maintain client contact and effective communication throughout the planning process to ensure the highest level of guest satisfaction
• Work with the Director of Sales & Marketing, Assist Director of Sales, Director of F&B and Executive Chef to ensure successful wedding receptions and social events
• Detail events and generate Banquet Event Orders, resumes and diagrams for upcoming events.
• Communicate all plans, details and arrangements for functions with responsible departments
• Coordinate with preferred vendors catering support services (flowers, entertainment, decoration, A/V, etc.) to provide complete client satisfaction
• Be present onsite at the start of each event to ensure proper event setup and satisfaction of client
• Review banquet checks for accuracy post-event
• Follow up with clients for client feedback
• Attend internal wedding showcase menu tastings
• Performs other duties as assigned by Director of Sales & Marketing and/or Assistant Director of Sales

Qualifications

Previous experience in hotel catering, restaurant event sales or convention services/event planning of diverse celebrations of life events required.

• Computer skills including Microsoft Word, Excel, Outlook. Knowledge of the Delphi sales system is strongly preferred
• A working knowledge of banquet/catering food and beverage service, policies and operations
• Knowledge of general sales techniques, yield management, and customer service skills
• Strong time management and organizational skills. Good conflict management skills.
• Excellent attention to detail and follow up skills
• Ability to multi-task and handle multiple projects in a fast-paced environment

This position is not remote and requires being available outside of the standard M – F business week. Due to the nature of the wedding and social business, Wedding & Event Sales Managers are required to have flexible work schedules which includes most Saturdays and occasional Sundays. 

The Saint John’s Resort is an Equal Opportunity Employer. You must be able to pass a pre-employment background check.

Saint John’s Resort