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About Us
Elev8 Fun is an Indoor Adventure Park located in Tampa, FL. The mission of Elev8 is to create completely indoor venues on the cutting edge of culture and technology; where there is “something fun, for everyone”.
Our one-of-a-kind Adventure Park features over 125,000 square feet of entertainment, games and experiences for the entire family. Attractions include hundreds of state-of-the-art and retro arcade games, bowling, pro-style electric go-kart tracks, glow-in-the-dark mini-golf, ropes course, laser tag, and bar and grill.
Elev8 locations are opening in shopping malls across the state, with its first three locations in Tampa (Orlando), Tampa, and Jensen Beach, Florida. Learn more at www.elev8fun.com!
Job Description
The Senior Event Coordinator will report directly to the Director of Business Development with responsibilities to the Tampa business development department. This position is responsible for, but not limited to, the following:
Skills and Personality:
Hospitality, Human Resources, Wedding Planning, Membership Sales, and Business Sales experience are a plus, but not required. This position is always on the fly, working to earn our customer’s trust, walking them through every step of planning an elevated corporate event. It is imperative that you have a sparkling personality, outgoing, friendly, and the ability to manage time. Highly developed organizational skills, communication skills via text, email, chat, social media, and more. Comfortable being the “face of Elev8 Corporate Sales”.
Responsibilities:
- Consulting, booking, logistics, follow-up, and successful execution of corporate parties, meetings, team-building events, and facility buy-outs
- Communicating with customers via email, phone, in-person visits, and facility tours
- Work closely with Operational Management, F&B Department, and Birthday Party Coordinator on all sales and events to coordinate logistics including: outside vendors, rentals, staffing, floor plan diagrams, etc.
- Maintain accurate CRM, sales pipeline, and contact records
- Responsible for the daily reconciliation of deposits and final payments into the Point Of Sale system.
- Generate and distribute all contracts for external clients
- Track all signed contracts, deposits, guarantees and final payments for the corporate events sales
- Assist the Director of Business Development in prospecting, executing business development campaigns as needed
- Become an expert in using our POS system to book, manage, and track events
- Responding to texts, chats, emails, and phone calls (sometimes outside typical working hours)
- Touring or visiting high-level corporate offices, meeting with executives, and human resources
- Providing an elevated VIP experience for our customer’s events
- Ensure customer feedback loop, collecting reviews, testimonials, and suggestions
- Maintain welcoming and friendly office environment for staff and visitors
Working Hours:
Must be available to work all shifts including nights, weekends and holidays as dictated by the Director of Business Development. Flexible work hours (40-50 hours per week), centered around customer experience.
Benefits:
- Health, dental, vision insurance
- Employee discounts on F&B
- Employee passes
- Paid time off
- Company laptop
Must be located in the Tampa Bay Area (33625)
Local experience, connections, and understanding of the Tampa market is MUST.
Experience:
- HubSpot Experience a plus!
- Dialpad (VOIP) experience a plus
- Event management: 5 year (Preferred)
- Event management: 5 year (Preferred)
- Customer service: 5 year (Preferred)
Elev8 Fun