Director of Catering

An iconic landmark surrounded by natural beauty on our 200 acres, Saint John’s Resort offers an idyllic setting for moments in life that matter most. Undergoing a $50M renovation and expansion of the property, Saint John’s Resort is looking to add an exceptional Director of Catering to our growing team! Our renovation plan includes the addition of a new, state-of-the-art 17,000 square foot ballroom with the capacity to accommodate up to 1,500 guests at an event!

The ideal candidate is an energetic, passionate and highly motivated hospitality leader to who has extensive experience with the selling and production of a diverse range of special events – large and bespoke weddings, Bar mitzvah’s, Quinceanera’s, and more! The Director of Catering reports to the Director of Sales & Marketing and is responsible for effectively selling private event space, F&B outlets and guestroom blocks for weddings and social events as well as assist in guiding and leading the wedding and social events team.

If you are energetic, have a passion for wedding sales, and would like to be a part of a team whose mission is to consistently deliver warm and attentive service in an elegant and sophisticated environment, this is the opportunity for you.

Position Responsibilities:

• Sell and finalize social catering and guestroom business
• Handle social catering inquiries and send out catering proposals, collateral and menus
• Conduct site inspections and handle walk-in inquiries for future business
• Negotiate food and beverage minimums and rental fees with clients
• Generate sales agreements for business to secure event space
• Maintain client contact and effective communication throughout the planning process to ensure the highest level of guest satisfaction
• Work with the Director of Sales & Marketing, Assist Director of Sales, Director of F&B and Executive Chef to ensure successful wedding receptions and social events
• Detail events and generate Banquet Event Orders, resumes and diagrams for upcoming events.
• Communicate all plans, details and arrangements for functions with responsible departments
• Coordinate with preferred vendors catering support services (flowers, entertainment, decoration, A/V, etc.) to provide complete client satisfaction
• Be present onsite at the start of each event to ensure proper event setup and satisfaction of client
• Review banquet checks for accuracy post-event
• Follow up with clients for client feedback
• Attend internal wedding showcase menu tastings
• Performs other duties as assigned by Director of Sales & Marketing and/or Assistant Director of Sales

Qualifications

Previous experience in hotel catering, restaurant event sales or convention services/event planning of diverse celebrations of life events required.

• Computer skills including Microsoft Word, Excel, Outlook. Knowledge of the Delphi sales system is strongly preferred
• A working knowledge of banquet/catering food and beverage service, policies and operations
• Knowledge of general sales techniques, yield management, and customer service skills
• Strong time management and organizational skills. Good conflict management skills.
• Excellent attention to detail and follow up skills
• Ability to multi-task and handle multiple projects in a fast-paced environment

This position is not remote and requires being available outside of the standard M – F business week. Due to the nature of the wedding and social business, Wedding & Event Sales Managers are required to have flexible work schedules which includes most Saturdays and occasional Sundays. 

The Saint John’s Resort is an Equal Opportunity Employer. You must be able to pass a pre-employment background check.

Saint John’s Resort