General Staff Jobs

Role Summary

As a Customer Success Manager you will be the primary owner of our customer relationships. You will be providing service updates, answering questions and fielding customer feedback. Additionally, you will be capturing customer performance data and success stories which will help drive our continued growth and help win new business! You will work closely with the Head of Customer Success, sales team, copy and operations teams to best support our clients.

An ideal Customer Success Manager will support MintLeads customers as they transition from sales prospects to active users of our service. A focus on building customer loyalty and long-term client relationships is key.

You will report to the MintLeads Head of Customer Success. This team will likely scale to 6+ in the next 12 months. This is a perfect role for someone looking for leadership and management experience while still having the impact of an individual contributor.

Responsibilities

• Create and maintain relationships with customers to better understand and achieve their needs
• Take new clients through the onboarding process, working closely with the operations and copy team during this time
• Schedule regular video calls with our customers to identify opportunities for contract growth
• Manage all reporting about the health of customer’s accounts
• Capture customer success stories and video testimonials

Qualifications

• 2+ years experience in a customer success / account management experience
• Extremely strong customer service skills and ability to advocate for our clients to the rest of the team
• Eagerness to learn and lead initiatives to better support your clients needs
• Comfortable working with new and evolving product offerings and working in a fast-paced and ever-evolving environment
• High Energy and willingness to deep-dive into customer needs

About MintLeads

MintLeads is a growth marketing agency for nearly 200 B2B companies around the world. We work with companies from small teams to publicly traded enterprises – to build their outbound sales process.

You will be joining MintLeads at an inflection point in our company’s growth. We have tripled in size in the last 12 months and we are expecting similar growth over the next 12 months. This rapid expansion makes MintLeads the perfect home for ambitious, smart and growth-oriented individuals looking to impact the direction of a growing company and their own careers.

MintLeads

Troy Consulting, a Management Consulting Firm, is seeking a Marketing Manager for our client, in Redmond, Washington or can be hybrid. Don’t delay, apply today!

As a Marketing Manager, your will be responsible to drive product value proposition design working closely with product development/planning, pricing, positioning, and business/revenue strategy for a product(s).

To excel in this role, you will require, manage call for content workback, working with PMs on Compliance Roadmap entries for accuracy, confirm descriptions, timeline and ring deployment, manage the review and publication workback schedules and work with 10 reviewers to ensure timely feedback. You will also clean/prepare content for each tiered review including creating email and executive summaries, track status of all asses with Comms Tracker and Hannah’s publication trackers, ensure timely publication of all entries. Follow-up on publication approval emails, verify approved content is input into change comms tools, confirm timely publication and manage/organize SPO.

Other duties include updating Compliance Roadmap with approved descriptions, tag entries for upcoming review, confirm RMID and Comm IDs are documented, maintain language guidance and update docs.com and other documentation to ensure consistent messaging.

Content creation includes work with SMEs to ensure content is on point and meets internal guidance, manage reviewers, questions, and drive clarity. You will also prep content for upload/publication (Security Hub, TC blog communities, docs.com, etc.).

Required Skills:

• 5+ Years Marketing experience
• Documenting Processes
• Creating Videos/Scripts/Social Posts
• Ring/content review management

Equal Employment Opportunity

Troy Consulting provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Troy Consulting complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Troy Consulting (i.e., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status)

Notice to Recruiters/Headhunters and Staffing Agencies:

• It is Troy Consulting’s intent and preference to directly recruit potential job candidates. We do not accept unsolicited third-party agency resumes. Resumes submitted through this website by third party agencies will be considered unsolicited and Troy Consulting will not be obligated to pay a referral fee.

Troy Consulting LLC

At F.W. Webb, we’ve spent over 150 years building the biggest privately owned and family-run business of its type in the Northeast. Thanks to our loyal customers, today we’re proud to be the largest wholesale distributor of plumbing, heating, HVAC/R, pipe, valves and fittings and more in the Northeast. With a 1M sq. ft distribution center, an extensive inventory, expert advice, personalized customer service and a dedicated fleet of trucks that travel across our nine-state footprint, F.W. Webb supports the needs of all customers, from single-van contractors to the operators of large facilities. Whether it be a residential, commercial, industrial or institutional planned project, emergency job or ongoing maintenance and repairs, F.W. Webb has what you need, when and where you need it. With over 100 locations in nine states, visit fwwebb.com to find the one nearest you. At F.W. Webb, every customer counts – and has since 1866.

What you’ll be doing: 

We’re looking for an Associate Field Marketing Manager to join our entrepreneurial team of strategic, creative, self-starters as we build a best-in-class Marketing division. As a critical team member, you will be responsible for developing and executing field marketing strategy, content, and deliverables in support of our seller activity with both new and existing customers.

Responsibilities: 

·       Work closely with sales teams to align field marketing initiatives with sales

goals.

·       Compile and analyze data related to lead generation

·       Develop and deploy core marketing collateral to support sellers

·       Own marketing strategy and execution for all sales events/tradeshows

·       Provide regular reports to assess the impact of field marketing efforts on

overall business objectives.

·       Collaborate with the marketing team to develop regional content and

messaging.

·       Communicate field marketing objectives, strategies, and results to internal

and external stakeholders.

·       Coordinate with various teams, including sales, marketing, and product

management, to ensure alignment on goals.

Qualifications:

·       Bachelor’s Degree required; Marketing, Communications, Seller Support,

or Business preferred

·       5 to 7 years of marketing experience

·       Experience creating, executing and managing multiple project plans

·       Proven ability to effectively navigate through ambiguous situations

·       Able to manage and motivate people through influence and build strong

relationships with a wide range of people

F.W. Webb Company

Title: Sr Manager Advanced Analytics and Data Science

Direct Hire

Onsite

Salary: $155K plus 15% bonus

Empower your analytics team to unlock data insights for impactful actions.

Champion a data-driven culture with strategic plans and rigorous analysis.

Craft omnichannel marketing strategies across channels (broadcast, social, mobile, display).

Own the data product roadmap, prioritize AI/ML features, and manage the backlog.

Translate data science findings for business impact, informing strategic decisions.

Oversee development and integration of machine learning models.

Explore LLMs for MVP solutions and share learnings with the team.

Design data-driven experiments for accurate ROI measurement.

Collaborate with engineering and BI to implement new data sources and platforms, while optimizing data governance.

Champion data governance and metric documentation for the omnichannel organization.

Lead the development of advanced analytics talent for business-driven decision making.

• 8+ years of Data Analytics/Data Science experience
• 4+ years of Managerial experience
• Bachelor’s degree
• High proficiency in using programming languages like Python, SQL, and BI tools like Tableau/Power BI, Looker, MicroStrategy
• Proficient in using any one of the cloud technologies – GCP, AWS, or Azure. GCP hands-on is preferred.
• Hands-on expertise with machine learning frameworks and familiarity with LLMs.

TechHuman

Requirements + Information:

Location:

• PST based
• Office locations in SF and LA.
• Remote-first with quarterly travel.

Company size:

• Mid stage ($100m/year revenue) startup in the consumer electronics industry

Compensation:

• $160-$175k base salary
• Equity

*MUST HAVE REQUIREMENTS*

• Hands-on e-commerce background. (I.e. deep, hands-on knowledge of building + scaling CRO strategies)
• Experience owning + leading SEO
• Experience working in-house at a growth-stage startup (please, no agencies).
• *These are must-have requirements to be considered for the role. If you don’t have experience in the above, please refrain from applying to this specific role

Our client partner is seeking an entrepreneurial and analytical driven individual to take their DTC business to the next level. Reporting to the VP of Growth, this Director of Ecommerce will have considerable autonomy and the opportunity to take big swings in crafting & improving the customer journey.

The ideal candidate has excellent communication skills as well as the technical expertise and customer centric mindset to prioritize high impact tests & lead cross-functional projects.

Responsibilities:

• Build a rigorous CRO program to improve AOV, LTV and conversion rates for their products. Drive meaningful improvement with rapid AB testing. Lead a cross-functional team of stakeholders in strategy, roadmap, and execution.
• Improve e-commerce, merchandising and online shopping experience by managing product presentation, inventory & assortment, pricing, page optimization. Work closely with operations and sales teams and collaborate with UI/UX designers, product, and brand.
• Lead website development roadmap. Work with brand, growth, product teams to shape the online shopping experience. Work closely with engineering to implement.
• Own SEO and collaborate with brand and creative teams on content strategies and tactics. Roll out best-in-class SEO practices to improve rankings and discoverability.
• Own landing page optimization & testing. Work closely with paid media teams to optimize.
• Improve the customer post-purchase and drop-off journeys with thoughtful CRM & lifecycle strategies.
• Collaborate with Sales and Marketing on promotion calendar. Work closely with the Director of Amazon to test & learn.
• Monitor customer feedback and reviews to identify areas for improvement and implement enhancements.
• Stay up-to-date with industry trends, competitive landscape, and emerging technologies to maintain a competitive edge.

Requirements

• Bachelor’s degree and 7+ years experience leverage ecommerce strategies to drive revenue
• Proven track record of success in developing and executing e-commerce strategies (including CRO, LPO, merchandising, promotions, SEO) that drive revenue growth and enhance the customer experience.
• Experience managing roadmaps around ecommerce solutions and testing.
• Strong analytical skills with the ability to interpret data and draw actionable insights.
• Excellent leadership and communication skills, with the ability to collaborate effectively across teams.
• Entrepreneurial mindset with a passion for innovation and continuous improvement.
• Deep expertise in Shopify, Google Analytics, SEO tools. Bonus: Experience with BI and data visualization tools like Amplitude, Metabase, Mixpanel.
• Experience with CRM / Lifecycle strategy and tools is a plus.

Benefits

Their competitive compensation package includes:

• Competitive Salary + Equity Package
• 401K matching
• Wellness, learning, and home-office budgets
• Health, Dental & Vision Medical Plans
• Tremendous autonomy to set the direction of your work
• Unlimited PTO
• Company holidays on the first Friday of every month

Creative People

Position Summary

This position is responsible for all digital marketing activities providing an effective integrated strategic marketing program to grow awareness and demand for the JCB Brand. The position is specifically responsible for developing and overseeing North American digital marketing activities and experience across all sales channels and industries. This position will involve extensive interaction with cross-functional team members in line with North American business objectives.

Nature & Scope

This position reports to the VP of Marketing

Major Tasks, Responsibilities & Key Accountabilities

• Develop and manage a North American web presence, establish an industry leading web presence and engagement for target customers, identify and utilize emerging technologies to create a competitive advantage for JCB NA, maintain company websites, integration with dealer and global partner websites
• Oversee and assist in the execution of SEO, SEM, paid search, email marketing and paid social media efforts increasing conversions and lead generation
• Maintain consistent brand messaging across all channels
• Maintain community management of social media accounts
• Create and manage the content calendar, including ideation of content, assisting with creation and scheduling
• Set up email and landing pages and deploy campaigns through marketing automation tool
• Collaborate with Marketing and wider JCB team to repurpose content
• Coordinate and strategize with outside vendors
• Research, track, and analyze industry consumer behaviors and trends and implement research into digital marketing campaigns
• Create and manage execution of email campaigns ensuring JCB continues to be front of mind for customers
• Identify, analyze and measure trends and content to assess how well it’s performing and optimize user experience.
• Prepare reports and analytics on the overall performance of various marketing campaigns, including ROIs and KPIs to present to senior management
• Collaborates with key stakeholders on campaign strategy, creative concepts, target audience selection criteria, offer and message strategy, schedules, budgets, measurement and return on investment plans
• Manage paid campaign expenses, staying on budget and estimating monthly costs

Minimum Qualifications

• Bachelor’s degree in marketing, business, or related field
• Three to five years of relevant experience
• Highly organized, self-starter who can work proactively with minimal supervision
• Detail-oriented and willing to work collaboratively with a team to achieve team and company goals
• Sound understanding of digital marketing principles
• Excellent communication skills, both written and verbal
• Effective project management skills
• Experience working in a marketing automation platform
• Experience managing social media accounts
• Experience with paid search and paid social
• Computer proficiency with Microsoft Office – Word, Excel, PowerPoint
• Expertise in Google Ads and Google Analytics (certification preferred)

JCB is an equal employment opportunities (EEO) employer in accordance with applicable federal, state and local laws. JCB complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. EEO EMPLOYER/VET/DISABLED

JCB Inc. is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, JCB offers many job opportunities outside of the U.S. which can be found through our website at https://www.jcb.com/en-gb/about/careers.

JCB North America

About Telesis Bio:

Telesis Bio is empowering researchers to accelerate the creation of novel synthetic biology solutions to address some of humanity’s greatest challenges. With our breakthrough automation solutions for biological synthesis and expertise in DNA biology, we enable rapid, accurate, and reproducible writing of DNA and mRNA for wide-ranging biological applications.

Around the world, innovators are leveraging Telesis Bio’s technology to overcome current bottlenecks in synthetic biology workflows and advance the discovery of cutting-edge solutions for health and technology. We are proud of our growing collaborations with partners that include premier academic research institutions, emerging start-ups to nearly all of the Top 25 Biopharma companies. Telesis Bio is honored to play a part in several pioneering advances of our customers and collaborators ranging from novel infectious disease vaccines, precision immunotherapy for cancer and antibody therapeutics to creation of engineered meat substitutes and sustainable cellular agricultural products.

Summary of Role:

We are seeking a Director of Marketing to lead our marketing team. Reporting to the President and Chief Operating Officer, this role will be responsible for the strategic and tactical plans core to commercialization and monetization of assigned solutions. This includes but is not limited to; go to market plan and system, positioning and messaging, personas, buyers journey and knowledge transfer map, content and assets, demand generation plan, and sales tools. Success in this role will be measured via key metrics and KPIs related to customer engagement and customer lifecycle throughout each of; Awareness, Engagement, Retention, Acquisition, and Advocacy.

The successful candidate will have a deep understanding of Product Marketing and Demand Generation, and deep knowledge of the Biotechnology and Life Sciences Industry (preference for experience in Synthetic Biology applications). They will utilize that knowledge set to define successful strategies and tactics that underpin Demand Generation, Brand Awareness, and Sales Execution efforts. Further they will have the ability to create, collaborate, own, and lead to ensure on-time and on-target execution is achieved.

Essential Duties and Responsibilities:

• Set the strategy, roadmap, and vision for our products
• Develop and execute go to market strategy, and performance management metrics (“How to Play” and “How to Measure”)
• Gathers deep insights on the Industry, Market, and Customers and utilizes that knowledge to inform and underpin all strategies, tactics, and metrics
• Owns and creates the knowledge transfer map and buyers journey
• Owns and creates UVP, USP, messaging and positioning
• Owns and creates content and assets for each stage of the knowledge transfer map and buyers journey
• Owns Demand Generation and Campaign strategy and tactics to create awareness and leads
• Manage deployment, measurement, and iteration in Digital Marketing
• Leads identification and selection of event opportunities (corporate, trade, podium, etc), and the strategy, tactics, and execution of those events
• Owns and creates key tools to enable Sales Execution
• Owns and creates impactful web content
• Oversee Product Management, Digital Marketing, and Creative, to define, create, and execute impactful deliverables and deployment schedules to achieve key metrics project schedule

Required Qualifications:

• 10+ years total Marketing experience of which significant experience (3+ years) is in Product Marketing in the Biotech or Biopharma Industry (preference for experience targeting biologics discovery, vaccine research, precision medicine, genetic engineering or synthetic biology segments)
• Documented experience creating go to market plans, personas, buyers journeys and knowledge transfer maps
• Documented experience creating content and assets for each stage of the customer lifecycle and knowledge transfer / buyers journey
• Documented results in defining and creating effective demand generation strategies and tactics
• Demonstrated knowledge of the Biotech Industry – customers, roles, behaviors, motivations and preferences, and knowledge sources and channels (preference for biologics discovery, vaccine research, genetic engineering, or synthetic biology)
• Proven ability to build long-lasting relationships internally and externally
• Demonstrated utilization of data to underpin strategies, tactics, metrics, performance management, and course corrections / iterations
• Takes initiative, is goal oriented and solution focused, and has a growth mindset
• Quickly understands objectives and can rapidly formulate action plans
• Team leadership and development experience
• Excellent verbal and writing skills, great computer skills
• Thrives in a small, rapidly growing company environment

Education Requirements:

• Bachelor’s Degree in Life Sciences, Marketing, or related field
• MBA or Master’s Degree in related field preferred
• Travel Required: 25%

Working Conditions:

• This position is based in our San Diego, CA office.
• Travel Required: 25%
• Prolonged periods of sitting at a desk and working on a computer.

The anticipated annual base salary for this position is $150k – $200k + Bonus + Stock Options + Benefits. The actual base salary offered depends on a variety of factors, which may include as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, location of the role, and how these qualifications compare to the internal equity of current employees. Your recruiter will be more than happy to discuss other offerings we provide during the hiring process.

Telesis Bio

CoWorx Staffing Services has an exciting opportunity for an E-Commerce Marketing Manager to join our premier client, in Norcross, GA. This is a direct hire opportunity!

The E-Commerce Marketing Manager plays a pivotal role in driving the growth of online sales, through our website for B2C and B2B channels. This role is responsible for developing and executing an e-commerce strategy to drive customer acquisition and retention, sales revenue growth, and profitability for Craft and DIY products.

Primary Responsibilities:

• Platform Management: Manage conversion from the current platform to the start-up of the new platform in 2024, and ongoing day-to-day operations of the platform once live, ensuring a seamless customer experience.
• Merchandising Strategy: Customer-aligned vision for product categorization, content updates, and optimization of content and product pages for SEO and user experience.
• SEO and SEM Management: Manage the optimization of the site to secure traffic from organic search and bring traffic and visibility from both organic and paid search.
• Customer Acquisition, Engagement, and Promotion: Develop and implement strategies to acquire and promote customer loyalty and sales conversion via personalized marketing strategies.
• Digital Campaign Strategy and Execution – Create well-planned campaigns and coordinated efforts for product promotions entailing the use of SEO, Pay-Per-Click, social media, email, and content marketing.
• User Experience and Customer Journey: Monitor, optimize, and continuously improve the customer journey to satisfy the needs of customers seeking both project inspiration and purchase.
• Data Analysis: Analyze performance metrics and data, identifying trends and insights to increase site traffic, conversion rates, average order value, overall revenue, and site profitability.
• Collaboration: Work closely with cross-functional teams in marketing and sales to create customized content, and promotions, add new products, and develop marketing campaigns to align with overall company strategy producing a best-in-class experience for both B2C and B2B customers. Work with customer service, IT, and operations to ensure seamless customer experience from first contact to order delivery.
• Industry Best Practices – Ensure the website complies with appropriate laws and regulations.
• Budget Management: Ensure efficient cost-effective spending and management of department resources and budget to optimize return on investment.
• Timeline Management: Ensures projects and milestones are met and delivered on time and on budget.
• Visual Strategy: Align the website with the organization’s brand strategy and standards.
• Trends: Stay abreast of industry trends, competitor activities, and emerging technologies to implement innovative e-commerce marketing strategies and tools.

Skills For Success:

• Education: Bachelor’s degree in marketing or business, specializing in Digital Marketing, with 5 years or more of website management and a proven track record of driving sales growth and site innovation.
• Technical: Platform experience with Adobe Magento (or Big Commerce), Content Management Systems, HTML. Strong knowledge of SEO best practices. User experience best practices and conversion rate optimization techniques. Expert with Mac, PC, Adobe Photoshop, Adobe Illustrator and Microsoft Office
• Leadership: Strong individual contributor and enthusiastic team leader with a sense of urgency and attention to detail with one direct report, and agency partners management.
• Communication: Strong communication and collaboration skills to work effectively with cross-functional teams both internally and externally
• Project Management: Excellent skills with the ability to prioritize tasks in a fast-paced environment.

CoWorx Staffing Services

Overview:

The Vertical & Product Marketing Manager is responsible for developing and implementing strategic marketing initiatives to promote company products and services within specific industry verticals in the US and Canada. This role involves conducting market research, identifying target audiences, and creating tailored marketing campaigns to drive demand and generate leads. The Vertical and Product Marketing Manager collaborates with cross-functional teams to align marketing efforts with product development, sales objectives, and overall business goals.

Responsibilities/Essential Functions:

· Develop, present, and execute marketing strategies to promote company products and solutions within targeted industry verticals.

· Complete opportunity assessment with financial analysis of impact to business, and key action items to deliver on goals by collaborating with Finance.

· Conduct market research to identify industry trends, customer needs, and competitive landscape by working with Analytics & Research team

· Define target buyer and develop messaging, positioning, and value propositions for each vertical market segment.

· Create and manage marketing campaigns, including content development, advertising, email marketing, and social media outreach in close collaboration with the Brand and Digital teams.

· Collaborate with Merchandising/Manufacturing, Procurement and Sales teams to understand product features, benefits, and competitive differentiation.

· Develop marketing collateral, such as sell sheets, presentations, case studies, whitepapers, and solution briefs, to support sales efforts.

· Plan and execute industry-specific events and tradeshows to engage target audiences and generate leads.

· Track and analyze marketing performance metrics, including lead generation, conversion rates, and pipeline contribution.

· Provide market feedback and insights to inform product roadmap prioritization and strategies.

· Stay informed about industry trends, emerging technologies, and competitive developments to identify opportunities and threats.

Knowledge/Skills/Abilities:

· Deep understanding of marketing principles, strategies, and tactics.

· Strong analytical skills with the ability to interpret market data and customer insights.

· Excellent communication and presentation skills, with the ability to effectively articulate complex concepts.

· Experience developing marketing campaigns and content for specific target audiences.

· Proficiency in marketing automation platforms, CRM systems, and analytics tools.

· Ability to work collaboratively with cross-functional teams and external partners.

· Results-oriented mindset with a focus on driving measurable business outcomes.

· Industry knowledge and experience in relevant vertical markets is a plus.

·

Experience/Qualifications:

· Bachelor’s Degree in Marketing, Business Administration, or similar business-related field; MBA preferred.

· 6+ years of experience in product marketing, vertical marketing, field marketing or related roles.

Benefits: Vestis offers a wide array of comprehensive benefit programs and services including medical, dental, vision, short and long term disability, basic life insurance, and paid parental leave. Employees are able to enroll in the company’s 401k plan. Employees are eligible for 80 hours of vacation, 16 hours of floating holidays, and paid sick time every year. Employees will also receive 9 paid holidays throughout the calendar year.

Compensation: The salary for this position ranges from $85,000 to $135,000, depending on circumstances including an applicant’s skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors.

Vestis Corporation

ABOUT JENNER & BLOCK

Jenner & Block LLP is a law firm with global reach, with offices in Century City, Chicago, London, Los Angeles, New York, San Francisco, and Washington, DC. The firm is known for its prominent and successful litigation practice, global investigations practice, regulatory and government controversies work, and experience handling sophisticated and high-profile corporate transactions. Its clients include Fortune 100 companies, technology companies, large privately held corporations, emerging companies, Native American tribes, and venture capital and private equity investors. The American Lawyer has recognized Jenner & Block as the No. 1 pro bono firm in the United States 10 times.

OVERVIEW

The Events and Digital Programs Coordinator is responsible for supporting the efforts of the Digital Programs and Innovation Team in the planning and executing of firmwide external and client-facing events both on-site and off-site for the firm, including the firm’s Annual Partners Meeting. The Coordinator will have a particular focus on event-related Marketing Technology tasks such as updating and maintaining invitation and mailing lists, updating contacts, pulling RSVP reports, and capturing event metrics, and other MarTech functions as needed. The Events and Digital Programs Coordinator will interact and communicate with the entire Marketing Department, as well as lawyers and business services personnel across all offices. The Events and Digital Programs Coordinator will need to have extreme attention to detail, be able to execute a project plan, and maintain standards of quality at all times.

PRIMARY RESPONSIBILITIES

• Event planning support through the lifecycle of client-facing events, including in-person in-office events, offsite events, virtual events, and hybrid events.
• Event support includes executing the team’s established events processes; researching venues/caterers and pricing; assisting with invite list creation; sending invitations and tracking RSVPs; assisting with client gifting; facilitating planning meetings and rehearsals; keeping the Client Development Team, Communications Team, DEI Team, and other relevant teams in the loop as events develop.
• The Events and Digital Programs Coordinator will support the Events Team to assist with the production of event materials, including: invitations, confirmations, agendas, budgets, name badges, event overviews, and runs-of-show. They will coordinate with the Creative Services Team to produce designed materials such as images for the invitation, signage, or bespoke materials, being sure to give them enough lead time to complete the requests. They will work with the Client Development Team on seminar materials, slides and handouts, evaluation forms, and post-event materials.
• The Events and Digital Programs Coordinator will also assist with the following admin tasks: arranging reservations; liaising with applicable departments involved to reserve conference room space for in-office events; working with the business team and firm counsel to review event contracts before signing; coordinating AV needs; facilitating with event set-up; and creating name badges and coordinating the event check-in process, including tracking attendance.
• Support efforts to measure event success and track ROI by establishing goals, responsibilities, and budgets in advance; facilitate formal post-event analysis including final attendance numbers, budget summaries, and client and lawyer feedback, and tracking this information so data can easily be pulled and reported on.
• Keep stakeholders up to date with project progress and ensure the constant review of event objectives. The Events and Digital Programs Coordinator will help the team maintain a detailed project plan for each event in order to stay organized and communicate deadlines to stakeholders but also so the Events Team can manage workload and accurately assess capacity.
• Keep abreast of trends in the marketplace (i.e. what’s new and hot) to bring a creative approach to events.
• Use software to streamline administrative tasks (online registration forms, Asana, InterAction mailing lists, digital in-person check-ins, etc.).
• Any additional responsibilities as required by management.

QUALIFICATIONS AND OTHER REQUISITES

• A four-year College Degree is required. Marketing, Business, or related areas is a plus.
• Two or more years of event planning experience in corporate or professional services firm.
• Law firm or legal marketing experience a plus.  Proficient in Microsoft Office applications (Word, Excel, PowerPoint, and Outlook), experience with InterAction, Vuture, Asana, SharePoint a plus.
• Must be available to work occasional evenings and weekends to support scheduled events. Position will require occasional travel; domestically and internationally as necessary.

PERSONAL ATTRIBUTES AND CORE COMPETENCIES

• Must possess positive attitude and the ability to work well with partners, associates, and staff.
• Ability to manage competing deadlines and collaborate with very busy partners.  Ability to multi-task and prioritize work effort.
• Ability to work under pressure and maintain a calm demeanor in front of clients and partners.
• Exhibits good judgment and discretion.
• High level of intellectual curiosity.
• Excellent interpersonal skills alongside strong communication and written skills.
• Excellent time management and project management skills.
• Self-starter, motivated individual willing to go the extra mile to get the job done.
• Solid team player with ability to work with a multi-disciplinary team.
• Analytical with strong problem-solving skills.
• Considerable patience.

Jenner & Block LLP is an equal opportunity employer. Recruitment and employment decisions are not made on the basis of an individual’s race, color, creed, religion, national origin, ancestry, citizenship status, age, non-disqualifying physical or mental disability or medical condition, genetic information, sexual orientation, sex, gender identity and/or expression, pregnancy, childbirth, breastfeeding or related medical conditions, arrest record, matriculation, personal appearance, political affiliation, marital, parental, veteran, military, or order of protection status, or any other protected status or that of their relatives, friends, or associates.

Jenner & Block