General Staff Jobs

Job Title: Membership Manager

Reporting to: Head of Membership

Who We Are…

The Ned NoMad is a new members’ club and hotel that opened in the heart of New York in summer 2022. It’s the first international ‘Ned’ site to open following the launch of The Ned London in 2017.

The Property…

Located in The Johnston Building and formerly the NoMad Hotel in Manhattan, the property was built in 1903 as a store and office building. The original architectural features have been honored, with interiors designed by the Soho House Design team.

The Ned NoMad offers a mix of members-only and public spaces, including 167 bedrooms and suites. Ned’s Club will give members access to a rooftop bar and terrace restaurant as well as a first-floor bar, grill, and lounge with live entertainment from The Atrium Stage, seven nights a week. New to the property is Cecconi’s, a modern day classic Italian restaurant.

The Role…

We are looking for a Membership Manager to report directly to the Head of Membership. This is a fast-moving business, so we are looking for the right individual to be autonomous and be able to pick up multiple tasks and projects at once.

Our culture is pacey but supportive, so you must be able to work in synergy with your peers and the different departments around you. Being an active communicator who is customer focused and detail-oriented is a must to ensure the experience we provide is unique, memorable, and fun.

Main Duties…

• Foster events and experiences that maintain The Ned brand and promotes member engagement.
• Act as the face of the brand to members and be available to respond positively to all inquiries and needs of our guests and ensure timely resolutions to any issues they may have.
• Competency on Salesforce platform; responsible for reviewing applications daily.
• Schedule and host member inductions to expectations, amenities, and benefits.
• Liaise when necessary to resolve any issues with cards, payments, or applicant paperwork.
• Monitor atmosphere and ambience; ensure that the service and attention our members and guest receive is of the highest quality throughout their experience.
• Work regular weekly floor shifts, producing a nightly report detailing the profile and atmosphere of the club and observations.
• Communicate regularly with F&B Managers, Hosts, and team to ensure seamless, efficient communication through shift and pass-on.
• Partner with all stakeholders; including People & Development, Finance, Food & Beverage, Operations, IT, etc.
• Collaborate with Head of Membership to support member retention, reducing attrition and increasing renewal ratios as agreed to budget.
• Gather feedback about the club (levels of service, facilities, and member perceptions) as well as participate in delivering solutions that can manage expectations and support a better experience.
• Facilitate access to the club for visiting high profile members and personalities (as well as a limited number of guests), ensuring they receive good service and enjoy their time as our guests.
• Manage member behavior reports daily; escalate to People & Development partners when necessary.
• An essential part of the job is being available on a flexible schedule and being willing to work outside “office hours”. For example, nights, weekends, and holidays (as needed and when applicable). This may or may not be required on a regular basis but is mandatory when needed.
• Responsible for managing a team, including setting expectations, giving feedback, and holding team accountable to deliver results.
• Ideal candidate will have management experience and can ensure deliverables are met for themselves and their teams.

Requirements/ Qualifications:

• Minimum of 3+ years’ relative experience with a proven track record of leading a professional, efficient, high quality, service-oriented operation
• 1+ years Management experience
• A long-term city resident with extensive knowledge of the local area
• Ability to work a flexible schedule including nights, weekends, and holidays as well as the ability to travel and attend various social functions.
• Daily use of the Microsoft Office Suite, Salesforce, and other systems.
• Ability to work effectively under time constraints and deadlines.
• Passionate about building and communicating The Ned brand.

The Ned

Bridgeway Capital Management is a Houston-based investment management firm founded in 1993. We believe our strong and principled organizational culture and our disciplined investment process allows us to deliver innovative investment solutions to institutions, advisors, and individuals. At all times, Bridgeway strives to put investors’ interests first by emphasizing integrity, performance, efficiency, and service. Bridgeway is a leader in relational investing, which unites results for investors with returns for humanity. Our approach to investing is statistical and evidence-based, motivated by a passion for servant leadership and global impact, which we accomplish by donating 50% of our firm’s earnings to organizations that positively impact humanity. Based on the evidence, we firmly believe that diverse and inclusive teams and organizations make better decisions and achieve better outcomes.

The Director of Institutional Sales and Client Relations is responsible for proactively leading client/prospect meetings and communications resulting in investment strategy sales and client retention.  Bridgeway is looking for a professional to accelerate asset growth. The professional in this role will strengthen Bridgeway’s relationship with existing and prospective clients by developing and executing proactive, creative, and ongoing contact initiatives that increase understanding among clients/prospects of Bridgeway’s investment capabilities. The professional in this role will be responsible for growing all aspects of Bridgeway’s selling and serving as the relationship manager to a specific subset of the marketplace. The focus areas are in the endowment, foundation, OCIO, Family Office, and Alternative consultant areas. This individual should have significant experience selling and servicing into this market with both long only and alternative strategies. This role includes working closely with the Client Service and Marketing team providing leadership and support in marketing projects as needed. This individual will be a critical member of Bridgeway’s Client Experience team.

Candidates must possess the experience and expertise needed to perform the following principal responsibilities:

·        Develop and execute a national comprehensive calling program.

·        Represent Bridgeway strategies, philosophy, and process to the institutional investment marketplace.

·        Represent Bridgeway at appropriate industry conferences.

·        Establish, maintain, and nurture client relationships on behalf of Bridgeway.

·        Conduct meetings throughout the U.S., independently and with portfolio managers.

·      Relate back to Client Service and Marketing and Investment Management team trends in the marketplace to include recommendations for thought leadership topics.

·        Align institutional client and asset growth with overall firm goals and resources.

·        Identify and deploy appropriate internal resources required to broaden sales effort and drive client growth.

·        Develop a sales and service model that aligns client needs with company and individual goals.

·        Coordinate all client/prospect interactions with internal staff and third parties to ensure quality timeliness and cost efficiency.

·        Coordinate and participate in new business finals presentations.

·        Negotiate terms for new client asset transitions.

·        Manage new client asset transitions.

·        Manage client relationships including day‐to‐day support and regular formal and informal meetings and entertainment.

Skills/Passions:

·        High energy: drive for success that parallels the culture of Bridgeway.

·        Demonstrated passion for community impact and improvement.

·        Strong long‐term relationship builder.

·        Ability and most of all desire, to be a team player along with the drive to compete.

·        Flexible and responsive to multiple and changing priorities.

·        Proven negotiation skills with the ability to close business.

·        Focused, result‐driven, and goal oriented even through adversity.

·        Positive desire for ongoing personal and professional development.

·        Working knowledge of all aspects of relationship management with depth in one or more areas.

·        Familiarity with client reporting and ad‐hoc reporting.

·        Sense of urgency, attention to detail, highly organized, and strong project management skills.

·        Ability and interest in frequent travel.

Education:

·        CFA designation and/or MBA with emphasis in finance, investments, or economics strongly preferred.

·        FINRA 7 and 63. 

Experience:

·        Must have established contacts with national and regional investment consulting firms and institutional investors. Requires detailed knowledge of institutional client plan structures, asset allocations, and investment vehicles; with at least 10 years of experience.

·        Must have demonstrable experience in successfully building and managing a wide variety of relationships with clients, consultants, and other service providers.

·        Candidate should have excellent written and verbal communication skills needed to explain complex investment concepts and portfolio management strategies to investment committees, staff, and consultants with varying degrees of investment knowledge and sophistication.

·        The ability to be consultative and client‐focused, as well as result‐driven is necessary, along with an “aggressively humble” approach to the role.

·        The ideal candidate will have an in‐depth understanding of quantitative investment strategies.

Bridgeway Capital Management

MOTIVATED…..make IT happen!

Sentinel Technologies, Inc. has been rated a top workplace every year since 2012!

About Us:

Sentinel delivers solutions that can efficiently address a range of IT needs – from security, to communications, to systems & networks, to software applications, to cloud and managed services; all of which include our staffing solutions for our clients. Since 1982, Sentinel has grown from providing technology maintenance services to our current standing as one of the leading IT services and solutions provider in the US. We have aligned with many of today’s global technology leaders including Cisco, Dell, VMware and Microsoft. Sentinel services customers both nationally and internationally with primary support operating centers in Downers Grove (HQ), Chicago, and Springfield, IL; Phoenix, AZ.; Detroit, Lansing, and Grand Rapids, MI; Milwaukee, WI; Denver, CO; and Fort Lauderdale, FL. 

If you are MOTIVATED… you can make IT happen at Sentinel. Our commitment to our employees is to create a work environment that encourages creativity, an entrepreneurial spirit, fosters growth through certification and hands-on training, and values a team-oriented culture with rewards based on impact!

If you share our passion about what technology can do and want to be part of a top workplace environment – we’d like to have you join our team.  Learn more at www.sentinel.com/careers.

As part of Sentinel’s employment process, candidates will be required to complete a background check. Only those who meet the minimum requirements will be contacted. No phone calls please.

Sentinel is proud to be an equal opportunity/affirmative action employer committed to a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, genetics, disability, pregnancy, veteran status or any other basis protected by law.

If you are an individual with a disability and need assistance in applying for a position, please contact [email protected].

As an Enterprise Customer Experience Manager (CXM) for our Fortis Cybersecurity practice, your primary responsibility is maintaining long-term, post-sales relationships with existing and new customers across a wide selection of companies and industries. Pro-actively collaborate with customers to ensure they continue to receive on-going value from the Sentinel Fortis Services that they have purchased. You will focus on relationship management to ensure that the customers serve as positive references and continue receiving value from the Sentinel portfolio. This position can be remote but must provide occasional onsite support at our Downers Grove, IL headquarters.

The Enterprise CXM is key to interpreting data analyses and developing action plans accordingly and assist in making strategic data-related decisions by analyzing, manipulating, tracking, internally managing, and reporting data. They create and implement strategies to optimize the data systems and technology in use. They have up-to-date knowledge of current data tools and industry changes and analyze big data. They evaluate processes and technology and create detailed reports.

This role will be collaborating with multiple departments and does require customer interaction to explain data findings particular to the customer.

• At least 5 years’ experience within a Customer Success department in a cybersecurity SaaS organization (knowledge and familiarity with cybersecurity operations, methodologies, and products)
• General knowledge and experience in cybersecurity as a technical account manager or similar customer-facing role
• Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with diligence and accuracy.
• Professional communication and effective writing skills
• Demonstrated strong organizational and management skills.
• Must be highly accurate with details while multi-tasking.
• Adept at queries, report writing and presenting finding.
• Identify, analyze, and interpret trends or patterns in data sets.
• Locate and define new process improvement opportunities skills.
• Consultative approach to defining strategic engagements with customers to map, measure, and achieve successful outcomes.
• Excellent writing and verbal communication skills required
• The candidate must have a car, as this position requires travel between location and the transportation of equipment
• A valid driver’s license and proof of vehicle insurance will be required
• Legally authorized to work in the US without sponsorship
• Must demonstrate a “can-do” attitude

We focus on candidates that display our “ACE” factor – Attitude, Compassion, and Enthusiasm to deliver quality solutions with exceptional customer service.

What you get:

We offer an energetic work environment with many corporate culture amenities, competitive salary, and rich benefit plan including: Medical, Dental, Vision, 401K, 529, Life Insurance, Income Protection Short and Long-Term Disability, Medical and Child/Elder Care, Flexible Spending Account Plans, Employee Assistance Program, Two weeks’ vacation, additional paid time-off for Personal and Sick, certification and hands-on training, and discounts for local event entertainment and health clubs.

Sentinel Technologies

SALARY: $Competitive based on experience

BENEFITS:

• PTO
• 401(k) with matching
• Health Insurance

WHO WE ARE: Metropolis Productions is an Award Winning Entertainment Production Company with a focus in Corporate, Theme Parks and Custom Show Design. We believe Music/Entertainment is a destiny that each of us has been blessed with, and we are very lucky to have a team who touts 150+ years of collective experience both on and off stage. We consider ourselves experts in this field, and we are looking for like-minded candidates who share our passion, commitment, and common values to be part of our Dynamic Team. 

SEEKING: Highly creative and organized professional excited to work in the Corporate Entertainment and Events World. Must work well with others, must possess fine-tuned leadership skills. Must have advanced knowledge of sewing, patterning, costume shop maintenance, costume management and labor management. Must have advanced skills in care for multiple types of fabric, including silk, leather, polyester, brocade, etc.

JOB SUMMARY: Responsible for all costumes and maintaining the quality and inventory of Metropolis Production’s costumes by managing the full scope of the costume shop; including but not limited to labor, task delegation, projects, schedules, events delegation, comprehensive labor hours and budget forecasting. Must be forward thinking in ways of organization and maximizing efficiency.

Responsible for overseeing and delegating all costume shop details, and labor hours designated and approved by Creative Director. Responsible for all purchasing, returns, budget balancing, forecasting in labor, forecasting in soft goods and comprehensive schedules. Reports directly to the Creative Director.

POSITION RESPONSIBILITIES

The Costume Shop Manager is responsible for all aspects of the costume shop. These responsibilities and duties include:

• Working collaboratively with Creative Director, Executive Producer and Creative Sales Team.
• Plan, schedule, evaluate, supervise, and budget all elements related to costuming for all productions and oversees the build process. This includes costumes, wardrobe, crafts, millinery, and hair.
• Manage and track all show budgets and shop purchases and expense reports
• Work in collaboration with the Creative Director to prepare the shop budget, as well as capital and small equipment budgets, reports, and projections for costume department.
• Work closely and responsively with Creative Costume Lead to implement costume designs while adhering to budget and calendar limitations.
• The Costume Shop Manager is the primary liaison between costuming staff and the Creative Director/Company.
• When needed, Attend dress rehearsals, fittings, production department meetings and staff meetings.
• Maintain a proactive, positive, and collaborative dialogue with the costuming staff, show directors, and stage managers.
• Work with Creative Director on all costume related production paperwork, including but not limited to costume plots, dresser tracks, talent database, build and shopping lists, and serve as the primary contact to Costuming staff.
• STAFFING: Source capable costume shop staff, as needed for events and projects.
• Maintain and oversee the costume shop equipment, supplies, and inventory stock to provide a safe, clean, efficient, and organized environment for costume creation.

DAILY OPERATIONAL SHOP RESPONSIBILITIES (but not limited to)

• Managing a team to execute daily tasks
• Managing hours for the Creative Costuming Lead and any and all other labor needed for the costume shop.
• Must be able to work within a set budget with the ability to manage projects with Large Costume budgets.
• Overseeing and/or executing cleaning and maintaining all costume pieces through hand washing, machine washing, spot cleaning and sending out dry cleaning.
• Monitor and Manage all inventory for wear and tear and request replacements as needed.
• Managing the preset of costumes for events by grouping all costume pieces for each performer; insuring all ditty bags are loaded and name tags made for each performer.
• Schedule and manage all costume fittings for performers per event needs.
• Manage the delivery and pick-up of costumes from daily operations and/or various locations (venues and off site event locations). This duty can be delegated weekly and must be clearly communicated.
• Communicate in a friendly, respectful and understandable manner while politely giving consistent, timely and accurate information to your team and updating the Creative Director.
• Manage and Maintain cleanliness and organization of the costuming work area.
• Monitor dry cleaning and repair orders to include: checking orders in upon return from vendor and notifying management of discrepancies.
• Observe daily ops shows and/or attend events periodically to check for quality control; as well as improvements that need to be made.
• Assists in Creative designs, builds, patterns, assists, finishes and embellishes as needed and/or delegates creatively as needed.

 THE FINE PRINT:

• 3+ years of experience working in the entertainment industry or in an agency setting preferred
• Experience working with talent, entertainment, theme parks, or agencies is strongly preferred
• Strong proficiency in Microsoft Office, Airtable, Canva, and other like applications
• Professional and friendly communication skills
• Above Average organizational and time management skills
• Above Average attention to detail.
• Responsive and professional written and verbal communication skills
• Proven track record in managing multiple tasks in a fast-paced environment
• Contracted 90 Day Evaluation Period.

EXPERIENCE: 3-5 years experience in the field.

Metropolis Productions

Our client in the entertainment industry is seeking a Merchandise Sales Associate to join their team in Syracuse! The theater show you will be working on site for runs from 11/08/23 -11/12/23 and COVID-19 vaccines are required for U.S. salaried and hourly non-union employees.

• Pay rate $15 per hour

Responsibilities:

• Merchandise Sales Associates provide insight on merchandise available and highlight all relevant offers available to support their purchase
• They will provide an exceptional service that will exceed the Guest’s expectations, while selling show related merchandise

Required Qualifications:

• Passion for interacting with Guests of all ages
• Works well in a team environment and to achieve shared goals
• Able to handle tasks accurately under time pressure
• Can communicate effectively with a diverse audience
• Perform quick, accurate and effective till transactions that enhance a seamless Guest experience
• Respond to Guests needs in a friendly, proactive and timely manner
• Maintain neat and organized kiosks so that product is clearly represented and available for replenishment, always ensuring accuracy
• Manage time effectively and efficiently
• Supports core values of “People, Experience, Revenue and Brand”, through inspiring communication, integrity and passion
• Must be able to stand for multiple hours and lift boxes up to 40lbs
• Retail/Service experience preferred but not essential.
• Experience working in Retail.
• Experience with cash handling
• Required Education: High School Diploma or equivalent experience

If you meet the required qualifications and are interested in this role, please apply today.

The Solomon Page Distinction

Solomon Page offers a comprehensive benefit program for hourly employees. We pride ourselves on offering medical, dental, 401(k), direct deposit and commuter benefits to our employees, including freelancers – which sets us apart in the industries we serve.

About Solomon Page

Founded in 1990, Solomon Page is a specialty niche provider of staffing and executive search solutions across a wide array of functions and industries. The success of Solomon Page reflects an organic growth strategy supported by a highly entrepreneurial culture. Acting as a strategic partner to our clients and candidates, we focus on providing customized solutions and building long-term relationships based on trust, respect, and the consistent delivery of excellent results. For more information and additional opportunities, visit: solomonpage.com and connect with us on Facebook, Twitter, and LinkedIn.

Opportunity Awaits.

Solomon Page

Our client in the entertainment industry is seeking a Merchandise Sales Associate to join their team in San Antonio. There will be a mandatory training on 10/19 from 6p-9p that all selected candidates must attend and COVID-19 vaccines are required for U.S. salaried and hourly non-union employees.

• Pay rate $14 per hour

Responsibilities:

• Merchandise Sales Associates provide insight on merchandise available and highlight all relevant offers available to support their purchase
• They will provide an exceptional service that will exceed the Guest’s expectations, while selling show related merchandise

Required Qualifications:

• Passion for interacting with Guests of all ages
• Works well in a team environment and to achieve shared goals
• Able to handle tasks accurately under time pressure
• Can communicate effectively with a diverse audience
• Perform quick, accurate and effective till transactions that enhance a seamless Guest experience
• Respond to Guests needs in a friendly, proactive and timely manner
• Maintain neat and organized kiosks so that product is clearly represented and available for replenishment, always ensuring accuracy
• Manage time effectively and efficiently
• Supports core values of “People, Experience, Revenue and Brand”, through inspiring communication, integrity and passion
• Must be able to stand for multiple hours and lift boxes up to 40lbs
• Retail/Service experience preferred but not essential.
• Experience working in Retail.
• Experience with cash handling
• Required Education: High School Diploma or equivalent experience

If you meet the required qualifications and are interested in this role, please apply today.

The Solomon Page Distinction

Solomon Page offers a comprehensive benefit program for hourly employees. We pride ourselves on offering medical, dental, 401(k), direct deposit and commuter benefits to our employees, including freelancers – which sets us apart in the industries we serve.

About Solomon Page

Founded in 1990, Solomon Page is a specialty niche provider of staffing and executive search solutions across a wide array of functions and industries. The success of Solomon Page reflects an organic growth strategy supported by a highly entrepreneurial culture. Acting as a strategic partner to our clients and candidates, we focus on providing customized solutions and building long-term relationships based on trust, respect, and the consistent delivery of excellent results. For more information and additional opportunities, visit: solomonpage.com and connect with us on Facebook, Twitter, and LinkedIn.

Opportunity Awaits.

Solomon Page

Our client in the entertainment industry is seeking a Merchandise Sales Associate to join their team in Boston! The theater show you will be working on site for runs from October 25th to November 12th and COVID-19 vaccines are required for U.S. salaried and hourly non-union employees.

• Pay rate $16 per hour

Responsibilities:

• Merchandise Sales Associates provide insight on merchandise available and highlight all relevant offers available to support their purchase
• They will provide an exceptional service that will exceed the Guest’s expectations, while selling show related merchandise

Required Qualifications:

• Passion for interacting with Guests of all ages
• Works well in a team environment and to achieve shared goals
• Able to handle tasks accurately under time pressure
• Can communicate effectively with a diverse audience
• Perform quick, accurate and effective till transactions that enhance a seamless Guest experience
• Respond to Guests needs in a friendly, proactive and timely manner
• Maintain neat and organized kiosks so that product is clearly represented and available for replenishment, always ensuring accuracy
• Manage time effectively and efficiently
• Supports core values of “People, Experience, Revenue and Brand”, through inspiring communication, integrity and passion
• Must be able to stand for multiple hours and lift boxes up to 40lbs
• Retail/Service experience preferred but not essential.
• Experience working in Retail.
• Experience with cash handling
• Required Education: High School Diploma or equivalent experience

If you meet the required qualifications and are interested in this role, please apply today.

The Solomon Page Distinction

Solomon Page offers a comprehensive benefit program for hourly employees. We pride ourselves on offering medical, dental, 401(k), direct deposit and commuter benefits to our employees, including freelancers – which sets us apart in the industries we serve.

About Solomon Page

Founded in 1990, Solomon Page is a specialty niche provider of staffing and executive search solutions across a wide array of functions and industries. The success of Solomon Page reflects an organic growth strategy supported by a highly entrepreneurial culture. Acting as a strategic partner to our clients and candidates, we focus on providing customized solutions and building long-term relationships based on trust, respect, and the consistent delivery of excellent results. For more information and additional opportunities, visit: solomonpage.com and connect with us on Facebook, Twitter, and LinkedIn.

Opportunity Awaits.

Solomon Page

Our client in the entertainment industry is seeking a Merchandise Sales Associate to join their team in Alburquerque! The theater show you will be working on site for runs from 10/17/23-11/05/23 and COVID-19 vaccines are required for U.S. salaried and hourly non-union employees.

• Pay rate $15 per hour

Responsibilities:

• Merchandise Sales Associates provide insight on merchandise available and highlight all relevant offers available to support their purchase
• They will provide an exceptional service that will exceed the Guest’s expectations, while selling show related merchandise

Required Qualifications:

• Passion for interacting with Guests of all ages
• Works well in a team environment and to achieve shared goals
• Able to handle tasks accurately under time pressure
• Can communicate effectively with a diverse audience
• Perform quick, accurate and effective till transactions that enhance a seamless Guest experience
• Respond to Guests needs in a friendly, proactive and timely manner
• Maintain neat and organized kiosks so that product is clearly represented and available for replenishment, always ensuring accuracy
• Manage time effectively and efficiently
• Supports core values of “People, Experience, Revenue and Brand”, through inspiring communication, integrity and passion
• Must be able to stand for multiple hours and lift boxes up to 40lbs
• Retail/Service experience preferred but not essential.
• Experience working in Retail.
• Experience with cash handling
• Required Education: High School Diploma or equivalent experience

If you meet the required qualifications and are interested in this role, please apply today.

The Solomon Page Distinction

Solomon Page offers a comprehensive benefit program for hourly employees. We pride ourselves on offering medical, dental, 401(k), direct deposit and commuter benefits to our employees, including freelancers – which sets us apart in the industries we serve.

About Solomon Page

Founded in 1990, Solomon Page is a specialty niche provider of staffing and executive search solutions across a wide array of functions and industries. The success of Solomon Page reflects an organic growth strategy supported by a highly entrepreneurial culture. Acting as a strategic partner to our clients and candidates, we focus on providing customized solutions and building long-term relationships based on trust, respect, and the consistent delivery of excellent results. For more information and additional opportunities, visit: solomonpage.com and connect with us on Facebook, Twitter, and LinkedIn.

Opportunity Awaits.

Solomon Page

The Retail Manager will be responsible for our innovative new store located at the world-renowned USPA National Polo Center (NPC) in Wellington, FL. As the Retail Manager, this individual will lead day-to-day operations, develop strategies to increase sales and interact with our loyal customers to ensure repeat business as well as grow our existing customer base. This individual will also oversee staffing at the NPC store and other POS locations at NPC.

This is a multi-location role that will split time between working in our headquarters office in West Palm beach and working onsite at NPC. Our retail store is targeted to be open 2 days a week during polo season (November through April); once during the week and every Sunday to serve customers attending polo matches. This individual will work Sundays during the polo season. The store may be opened for special events as well. During the off-season, this individual will spend their work-week in the West Palm Beach office.

When the Retail Manager isn’t at NPC operating the store, they will be in the West Palm office working with cross functional partners on various initiatives.

Responsibilities

• Opens and closes the store
• Leads the retail team by onboarding, developing, evaluating and coaching to ensure a high level of customer service and satisfaction
• Demonstrates exemplary customer service at all times and assists customers by addressing their needs timely and thoroughly
• Drives sales through engagement of customers, suggestive selling, and sharing product knowledge
• Ensure the store remains clean and presentable at all times
• Processes payments by totaling purchases, processing credit and debit cards, and manage returns of merchandise
• Maintains appropriate inventory levels through effective organization, replenishment, shrink control and communication
• Develop and maintain a weekly schedule for employees to maintain great customer service and profitability
• Assisting with setting up merchandise displays on the sales floor
• Educate customers on the product in store and online, follow-up timely with inquiries
• Alerts home office of potential or actual security issues
• Tagging and stickering product
• Inputting product into the POS system
• Assisting with purchase orders and communicating with vendors
• Provide sell-through reports on weekly results, communicate key takeaways, and provide consumer insights to home office team
• Be a representative of the brand to our consumers, board and club members
• Performs additional responsibilities as needed

Qualifications

• 3-5 years of retail experience required
• Bachelors degree preferred
• Knowledge and experience in the areas of retail: sales floor selling, inventory management, in-store product merchandising, and sell-through reporting
• Excellent communication skills to work with consumers and to provide superior customer service
• Strong attention to detail and critical thinking skills
• Ability to work in a fast-paced environment, manage change, and be flexible and adaptable
• Team player with the ability to work across functions and manage other sales associates
• Skilled in Microsoft Office (especially Excel) and retail POS systems
• Strong time-management skills
• Must have professional business acumen
• Must be creative and willing to share ideas to help grow
• Must be a problem solver
• Open to feedback and growth opportunities

The Right Fit

• You can adapt and work in a fast-paced environment, multi-task and prioritize like a pro.
• You are professional, positive, and proactive with a can-do mindset.
• You believe in open and honest communication. You are not afraid to ask questions, respectfully share or receive feedback.
• You work well under pressure.
• You bring energy and cohesiveness to a team environment.
• You possess great attention to detail.
• You are a great listener and take thorough notes.
• You demonstrate professionalism when dealing with conflict and changing priorities.

What’s in it for you?

• The opportunity to work in a fast-growing global organization with a strong culture
• Excellent compensation in a pay for performance environment
• Comprehensive benefits. USPAGL pays 100% of the employee’s benefits beginning on Day 1 and 20% of spouse/dependent insurance. This includes health, vision, and dental, Basic Life, AD&D, STD and LTD.
• 401K participation after 6 months of employment with 100% vesting immediately
• Paternity Leave
• A hybrid schedule: as approved with department supervisor
• Paid vacation and sick time
• Growth and development opportunities

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

About U.S. Polo Assn. and USPA Global Licensing Inc. (USPAGL)

U.S. Polo Assn. is the official brand of the United States Polo Association (USPA), the non-profit governing body for the sport of polo in the United States and one of the oldest sports governing bodies, having been founded in 1890. With a multi-billion-dollar global footprint and worldwide distribution through over 1,100 U.S. Polo Assn. retail stores and thousands of department stores, sporting goods channels, independent retailers, and e-commerce, U.S. Polo Assn. offers apparel for men, women, and children, as well as accessories and footwear in more than 190 countries worldwide. U.S. Polo Assn. was named one of the top global sports licensors in 2023, according to License Global. Visit uspoloassnglobal.com and follow @uspoloassn.

USPA Global Licensing Inc. (USPAGL) is the for-profit subsidiary of the USPA and manages the global, multi-billion-dollar U.S. Polo Assn. brand, providing the sport with a long-term source of revenue. Through its subsidiary, Global Polo Entertainment (GPE), USPAGL also manages Global Polo TV, which provides sport and lifestyle content. A historic, multi-year, global arrangement between USPAGL and ESPN, now showcases many of the top championship polo games in the U.S., enabling millions of sports fans and consumers to enjoy the sport across ESPN’s broadcast and streaming platforms. For more sport content visit globalpolo.com.

USPA Global Licensing Inc.

Our client in the entertainment industry is seeking a Merchandise Sales Associate to join their team in Norfolk, VA! The theater show you will be working on site for runs from 10/25/23-10/29/23 and COVID-19 vaccines are required for U.S. salaried and hourly non-union employees.

• Pay rate $15 per hour

Responsibilities:

• Merchandise Sales Associates provide insight on merchandise available and highlight all relevant offers available to support their purchase
• They will provide an exceptional service that will exceed the Guest’s expectations, while selling show related merchandise

Required Qualifications:

• Passion for interacting with Guests of all ages
• Works well in a team environment and to achieve shared goals
• Able to handle tasks accurately under time pressure
• Can communicate effectively with a diverse audience
• Perform quick, accurate and effective till transactions that enhance a seamless Guest experience
• Respond to Guests needs in a friendly, proactive and timely manner
• Maintain neat and organized kiosks so that product is clearly represented and available for replenishment, always ensuring accuracy
• Manage time effectively and efficiently
• Supports core values of “People, Experience, Revenue and Brand”, through inspiring communication, integrity and passion
• Must be able to stand for multiple hours and lift boxes up to 40lbs
• Retail/Service experience preferred but not essential.
• Experience working in Retail.
• Experience with cash handling
• Required Education: High School Diploma or equivalent experience

Wed 10/25/23 4:00 PM – 5:30 PM MANDATORY TRAINING

Wed 10/25/23 5:30 PM – 10:30 PM

Thu 10/26/23 5:30 PM – 10:30 PM

Fri 10/27/23 6:00 PM – 11:00 PM

Sat 10/28/23 12:00 PM – 5:00 PM

Sat 10/28/23 6:00 PM – 11:00 PM

Sun 10/29/23 11:00 AM – 4:00 PM

Sun 10/29/23 4:30 PM – 9:30 PM

If you meet the required qualifications and are interested in this role, please apply today.

The Solomon Page Distinction

Solomon Page offers a comprehensive benefit program for hourly employees. We pride ourselves on offering medical, dental, 401(k), direct deposit and commuter benefits to our employees, including freelancers – which sets us apart in the industries we serve.

About Solomon Page

Founded in 1990, Solomon Page is a specialty niche provider of staffing and executive search solutions across a wide array of functions and industries. The success of Solomon Page reflects an organic growth strategy supported by a highly entrepreneurial culture. Acting as a strategic partner to our clients and candidates, we focus on providing customized solutions and building long-term relationships based on trust, respect, and the consistent delivery of excellent results. For more information and additional opportunities, visit: solomonpage.com and connect with us on Facebook, Twitter, and LinkedIn.

Opportunity Awaits.

Solomon Page