General Staff Jobs
Find the latest General Staff Jobs on Project Casting.
Production Types
Job Types
Skills
- Staff / Crew
Pay Range: $47,000k – $59,000k
Imagine your ideal job. Now add bowling. And arcade games. And parties every day of the week. This isn’t any ordinary office; it’s the beginning of a bowled new career as a Restaurant/Entertainment Manager with Bowlero Corp.
Our Restaurant/Entertainment Managers assist the General Manager with all aspects of the center and its management. In the General Manager’s absence, they’re the ones who hold down the fort, assuming responsibility for all center and floor management, from entertainment to Food & Beverage to the property and its equipment as a whole. Amid all their day-to-day, our Restaurant/Entertainment Managers maintain an unwavering commitment to guest satisfaction and a dedication to developing the team’s hourly staff. If you’ve ever thought of becoming a General Manager at one of our centers, then the Restaurant/Entertainment Manager is a great place to start.
ESSENTIAL DUTIES: Get a glimpse of all you’ll experience as a Restaurant/Entertainment Manager
MAKE GUESTS PRIORITY #1
- Be a champion for our guests, consistently delivering exceptional service, soliciting valuable feedback, and actively addressing and resolving guest complaints
NEVER STOP IMPROVING
- Continually hone our operational execution; schedule staffing levels to meet your center’s needs and maximize the guest experience
TAKE EVERY OPPORTUNITY
- Capitalize on all business opportunities in your market area by executing our marketing strategies to drive sales (leagues, open play bowling, etc.)
PARTNER WITH LEAGUES
- Develop and maintain a good relationship with league bowlers and officers to help grow our league business; adhere to league formats, distribute league announcements, and perform other administrative duties associated with our leagues
ASSEMBLE AN ALL-STAR TEAM
- Recruit, hire, train, and schedule a talented team of hourly center staff
SHOW OFF THOSE MANAGEMENT SKILLS
- Lead the team and influence them through effective motivation; leverage the individual strengths of your team members to ensure guest satisfaction and maximize center productivity; delegate, delegate, delegate…
BRING YOUR F&B “A-GAME”
- Oversee the management and growth of your center’s Food & Beverage program; provide ongoing training and supervision of your center’s daily F&B operations to ensure our corporate initiatives and standards are executed consistently
WHO YOU ARE
DESIRED SKILLS: Check out the desired skills below and see if you have what it takes to join our world-class team
- 2+ Years of Management Experience
- Bachelor’s Degree
- The ability to supervise center operations staff
- Strong Team Player
- Exceptional “People Developer”
- Customer Service Pro
- Knowledge of POS register systems
- Medical Dental, Vision & Life Insurance
- 401k Program
- Employee Stock Program
- Referral Program
- 2 weeks Paid Time Off (PTO) each year
- 4 Paid Holidays each year
- Comprehensive Paid Training
- Career Advancement Opportunities
THE BOWLERO CORP TEAM
Bowlero. Bowlmor Lanes. AMF. Our family of brands features the best in bowling entertainment and events at 300 striking locations nationwide. And now, with the PBA (Professional Bowlers Association), we’re bringing bowling to the world. We’re committed to diversity, dedicated to our guests, and devoted to making the work-life experience a joy for one another. Because when work is this much fun, it doesn’t feel like work at all. Join our team of over 8,000 associates, and discover what it means to live the Bowled Life.
Bowlero Corp
Join a team of more than 30,000 team members, comprised of our Club Support Center and over 230 clubs and 7 distribution centers. We’re committed to delivering value and convenience to our Members, helping them save every day on everything they need for their families and homes. BJ’s Wholesale Club offers a collaborative, team environment where all team members can learn, grow and be themselves.
The Benefits of working at BJ’s
- BJ’s pays weekly
- Generous time off programs to support busy lifestyles*
o Vacation, Personal, Holiday, Sick, Bereavement Leave, Jury Duty
- Benefit plans for your changing needs*
o Three medical plans**, Health Reimbursement Account (HRA), Health Savings Account (HSA), two dental plans, flexible spending
- eligibility requirements vary by position
**medical plans vary by location
The Club Manager is the leader of a BJ’s club. Responsible for leading the operations and profitability of the club, delivering on company strategic priorities, providing market-leading value on merchandise and services, excellent member experience, managing Team Members and developing talent, and ensuring a safe and positive environment and experience for Team Members and Members.
BJ’s offers a comprehensive onboarding program for newly hired Club Managers to develop the skills needed to be successful quickly and effectively. During our onboarding program (which generally extends from 8-12 weeks), new Club Managers are partnered with best-in-class Club Managers and other BJ’s leaders to learn best practices, connect leadership concepts to real life BJ’s scenarios, and build their internal connections.
Major Tasks, Responsibilities, and Key Accountabilities
- Effectively leads the team by managing with vision and purpose, clearly communicating and giving direction, and validating results.
- Creates a club culture where team members feel challenged, know how to be successful, are encouraged to do their best, and are recognized for their accomplishments.
- Manages talent and builds a strong bench by encouraging team member growth and development, holding team members accountable, having difficult conversations, and providing honest and actionable feedback.
- Learns quickly and adapts to change. Effectively communicates to team members to enable them to do their jobs effectively by sharing necessary information, explaining the “why’s”, and keeping messaging simple.
- Exhibits strong decision-making capabilities that align with the Company’s strategic priorities and support the achievement of club operational goals and objectives.
- Maintains awareness of local competition and current trends in the retail marketplace.
- Controls operating costs and establishes operational efficiencies.
- Implement new concepts to maximize profitability.
- Embraces the Company’s core values / purpose and ensures team members do the same. Creates a great shopping experience for members that is dedicated to exceeding member expectations.
- Meets planned profit objectives through effective techniques, technological improvements and productivity enhancements. Monitors expenses and adjusts expenditures as necessary to achieve profit objectives.
- Attains planned sales volume through effective supervision of warehouse management and communication with the Home Office.
- Maintains a roadmap for achieving targets in key performance areas designated by Home Office, such as productivity (sales/hours, audit, shrink, turnover).
Qualifications
- 4+ years of experience as a retail store, supermarket, or warehouse operations manager required.
- A strong drive for results and solid work ethic is required. Must be honest, straight-forward and committed to providing high levels of service to members.
- Excellent communication skills required. Must be able to lead and motivate a large team.
- Solid understanding of profit & loss statements, shrink control, staff development, merchandising, customer service, problem solving and conflict resolution required.
- High school diploma and/or college degree preferred.
- Demonstrated leadership capabilities, including managing/supervising cross-functional teams, training team members, and driving and communicating results.
- Open shift availability required.
- At least 18 years of age.
Environmental Job Conditions
- Most of the time is spent moving about frequently on hard surfaces. There may be a need to occasionally position oneself to examine or scan merchandise, which may also require bending, pulling, reaching, climbing and/or stooping.
- Frequently requires lifting objects up to 30 pounds. May require lifting and moving heavy and/or awkward objects in excess of 30 pounds with assistance.
- Located in a comfortable indoor area with frequent exposure to temperature extremes and loud noises. There may be occasional exposure to cleaning agents.
BJ’s Wholesale Club
Who are We?:
As a Sinceri Senior Living community and certified Great Place to Work®, we are an established and dedicated senior living care provider, where every team member takes great pride and responsibility in creating Meaningful Moments ® for our residents. We strive to make each resident interaction positive, meaningful, and unique to them. Through an in-depth understanding of our resident’s life stories, we are able to Honor their Experience of Aging and create an environment that feels just like home.
If you are interested in building your health care career,providing holistic care for our residents and their families, and would like to see what our community has to offer, apply online and join our amazing team.
Certified by our employees as a Great Place to Work ® for our 4th Year in a row!
- 93% of our associates shared “My work has special meaning; this is not just a job.”
- 95% of our associates shared “People celebrate around here”
- 94% of our associates shared “I’m proud to tell others I work here”
- 91% of our associates shared “People care about each other here”
Questions about the application process? Come visit us and our staff will be happy to assist you!
Position Summary:
The Life Enrichment Director is responsible for general oversight of all aspects of the Activities Department, ensuring the standards are met and implemented daily. The Life Enrichment Director is responsible for creating an active and social environment through the promotion of meaningful activities that are based on residents’ interests and needs. Responsibilities will include managing budgets, scheduling, promoting, training, and conducting successful programming and outings for the Assisted Living/Independent Living department and must be completed in accordance with current standards and guidelines set forth by Sinceri SL.
Minimum Eligibility Requirements:
- High school diploma or equivalent. Bachelor’s degree in a related field such as healthcare, social work, or gerontology is preferred.
- 2 years experience working in a social or recreational program in a healthcare setting.
- Previous supervisory and/or management experience preferred.
- Must be knowledgeable in evaluating residents’ needs and able to adjust programming as needed.
- Ability to establish effective relationships with residents, family members, and staff.
- Strong documentation skills and basic computer skills.
- Able to respond to resident, family, or team concerns in a respectful, patient, and professional manner elevating concerns to the Administrator as needed.
- Strong organizational skills and ability to re-prioritize daily tasks, to accommodate fluctuating needs of the residents and the Community.
- Ability to represent the Community in a positive and professional manner.
- Experience in training and staff development and ability to motivate others.
- Current and valid state driver’s license.
- Must be able to pass a criminal background clearance.
Essential Functions:
Management:
- Creates and displays a monthly Calendar of Events based on resident interest and meeting the current standards and guidelines set by Sinceri SL.
- Provide an activities program seven days a week that is built around resident life profiles and demonstrates an active, social, and creative environment.
- Provide and conducts a plan of programs appropriate to the needs of the residents that includes, but is not limited to: Physical activities, creative expressions, cognitive stimulation, lifelong learning, group social programs, indoor and outdoor activities, well-planned outings, spiritual programs, opportunities for resident involvement in planning and implementation of the activities program, parallel programming, outreach opportunities to give back.
- Establishes and manages a successful Ambassador program encouraging residents to participate in leading programs of interest, the orientation of new residents, community tours for potential residents, etc.
- Collaborates with HSD to create and maintain a successful “Better Health for a Better Self” program to meet the health and wellness needs of the residents.
- Successfully utilizes Sagely for the creation of a monthly calendar and monthly newsletter. Ensures all resident life story profiles are uploaded and updated in a timely manner and reviews resident participation to help encourage participation or to reconstruct the calendar to meet the current needs of residents.
- Provides direct supervision for Community Programming staff, including hiring, evaluation, and discipline.
- Serves as a member of the Community management team and assists the Administrator with other management duties as needed. Attends daily Stand-Up meetings and provides feedback on programming, changes in condition, event planning, resident orientation, support group, etc.
- Operates department within established budgetary guidelines. Ensures vendor/entertainer checks are requested in a timely manner and any necessary documentation (W9, Certificate of Insurance, etc.) is collected and on file.
- Assists with marketing responsibilities and networks with referral sources within the senior housing communities and senior centers at the direction of the Administrator.
- Facilitates monthly resident council encouraging resident and department head participation to manage concerns and comments of community.
- Assists with training all staff members on related topics and assists in maintaining staff training records as requested.
- Recruit, train, and supervise volunteers when appropriate. Ensure all necessary applications, background checks, schedules, etc. are completed and kept on file.
- Foster family and community support of the program (e. g., through newsletters, networking, and programs that bring family members or members of the community into the community.
Resident Care
- Provides new employee orientation on programming and aging sensitivity.
- Assists with the development of the training calendar.
- Acts as a role model to Community staff for communication and behavior management strategies, and in engaging residents in meaningful programs.
- Participates in resident and family care conferences as requested.
- Ensures that changes in resident condition are observed and reported appropriately to the licensed nurse.
- Participates in a new resident family interview for resident history.
- Coordinates with HSD to ensure residents’ interests and routines are included in the Plan of Care.
- Coordinates with outside groups and organizations to arrange programs for residents.
- In conjunction with the Assistant, maintains a current social history and profile for each resident.
- Assists in maintaining an adequate inventory of supplies and equipment and follows appropriate Community protocol for purchasing items/products.
- Supports the team in ensuring that all resident care is provided in a safe and effective manner, while consistently maintaining resident dignity, choice, and respect.
- Maintains knowledge of current OSHA and state regulations, and routinely monitors Community compliance with the regulations related to resident care.
#LI-CM1
Howard Village of St. Francis
Headquartered in Plano, TX, Cinemark Holdings, Inc. is a leader in the motion picture exhibition industry with 500+ theatres in the U.S. and Latin America.
Join Our Team!
Do you enjoy working together as a team to accomplish major goals? Join Cinemark to utilize and expand your skills! We are dedicated to making the movie experience memorable, “One Guest at a time.” Not only are we in the movie business, we are also in the people business. Our world class talent creates a warm and friendly culture through shared values. Allow Cinemark to provide you growth and leadership opportunities for the long term.
As a Director of Financial Reporting, you will serve as the subject matter expert for SEC filings and application of US GAAP, ensuring compliance through external and internal financial reporting processes. You will engage with cross-functional partners to ensure accurate and timely processing and reporting of various financial data. You will be a champion for Cinemark’s vision and will support the success of the accounting department.
A Day in the Life of a Director of Financial Reporting:
- Participate in accounting close process, including recording of certain assigned journal entries and preparation of balance sheet reconciliations
- Review monthly consolidation and related eliminations schedules
- Prepare quarterly cash flow worksheet and other supporting schedules
- Review quarterly consolidated financial statements
- Lead preparation and review of Form 10-Q’s and Form 10-K, including review of all supporting documentation for filings
- Review XBRL files for all 10-Q’s and 10-K’s
- Assist with preparation of financial statements and compliance calculations for debt agreements
- Preparation/review of quarterly press release, including collaboration with Investor Relations, Legal and Executive teams
- Assessment, recording and tracking of equity award activity
- Assist legal team with the filing of the annual proxy and other SEC filings to ensure the accuracy of applicable financial information
- Preparation of quarterly domestic impairment analyses
- Review of new revenue-generating contracts for proper accounting treatment, including documentation of assessments
- Ownership for all documented accounting policies, including collaborating on annual updates to such policies, distribution of policies to relevant personnel and confirmation of those policies considered critical for SEC reporting purposes
- Evaluation of new accounting pronouncements and communication of respective impact to other finance personnel
- Act as liaison with external auditors during audit process, including preparation of certain requested schedules, communication of internal control test results and other requests as needed
- Prepare financials for 401K Plan and assist auditors with audit of 401K as needed
- Coaching and development of team members to grow skills and technical knowledge
You Will Need to Have:
- Bachelor’s Degree – Accounting, Finance
- 7-10 years progressive accounting experience
- Big 4 public accounting experience required
- CPA required
- Extensive experience with SEC reporting
- Extensive GAAP knowledge, and familiarity with IFRS
- Experience at a global company
- Self-motivated, superior work ethic, and a roll-up-the-sleeves style
- Excellent communication, time management and organizational skills
This job description is not an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
Cinemark USA, Inc. is an Equal Opportunity Employer
Cinemark
- Oversee operations for all UtahPresents programs and Kingsbury Hall rentals including campus events
- Collaborate with colleagues across the organization from technical production, box office, and events to community engagement, marketing, and development to ensure the successful planning and execution of UtahPresents programming and other activities in Kingsbury Hall
- Direct all advance work with artists presented by UtahPresents and other Kingsbury Hall users including scheduling, contracting, travel, hospitality, and more
- Supervise the scheduling and coordination of Kingsbury Hall spaces and oversee logistics for UtahPresents performances happening off-site
- Generate and enforce facility usage agreements and settlements with outside renters and campus users of Kingsbury Hall
- Ensure all UtahPresents programs and Kingsbury Hall events are appropriately staffed and resourced
- At times, provide hands-on support to production, box office, and event staff and regularly attend UtahPresents/Kingsbury Hall productions
- Work with Executive Director to ensure all contractual obligations with artists, partners, and renters are met; oversee payments to artists and event settlements
- Maintain mutually respectful relationships with Kingsbury Hall users, ensuring opportunities to exchange information, communicate objectives, and resolve differences
- Manage and empower a full-time team of seven including UtahPresents technical production, event, and box office staff in addition to custodial staff and other contractors
- Work with Production Manager, Box Office Manager, and Event Managers to ensure UtahPresents events and Kingsbury Hall rentals are adequately staffed
- Direct the technical production and front of house office areas to ensure high quality event production for all users
- Oversee the daily work and long-term goals of direct reports; provide mentorship and feedback including through annual performance reviews
- Provide leadership training and professional development opportunities for operational personnel
- Foster a team-based culture focused on communication, collaboration, and collegiality
- Partner with Executive Director to maintain and improve operational functionality of UtahPresents
- Monitor, assess, and strengthen internal systems, procedures, and timelines
- Identify and pursue areas where greater efficiency can be achieved including through the implementation of new technologies
- Prepare and manage departmental and event specific budgets; provide advice regarding organizational budget and financial matters
- Secure existing and new rental revenue and help generate other resources
- Develop and oversee preparation of critical reports
- Supervise maintenance of Kingsbury Hall and necessary facilities and equipment upgrades
- Work with the University’s Plant Operations department and UtahPresents staff to ensure all maintenance, safety, and accessibility issues are addressed
- Schedule and provide oversight of repair and maintenance projects
- Help identify and achieve larger facilities improvement projects
Additional requirements to those stated below:
- Demonstrated understanding of and passion for the performing arts and live entertainment industry
- Demonstrated knowledge of venue management and operations
- Experience with show/event contracting, advancing, and execution
- Fluent in non-profit financial management best practices
- Excellent interpersonal skills and a track record of developing productive partnerships; strong communication skills, both verbal and written
- Exceptional customer service skills and experience resolving service-related issues
- Highly organized and adept at managing multiple projects and relationships simultaneously; attention to detail and follow-through
- Computer skills, including Microsoft Office and an ability to learn ticketing specific and other software
- Ability to work within a complex system and coordinate with appropriate departments
- Analytical skills, good judgment, and sensitivity including with regards to confidential information
- Flexible, resilient, and excited about embracing challenges
- A commitment to advancing diversity, equity, inclusion, and access at UtahPresents and within its broader context
- Ability to work evenings and weekends to support the successful execution of performances and events
Requires a Bachelor’s degree in a related area of assignment or equivalency (2 years related work experience may be substituted for 1 year of education). Four years of progressively more responsible management experience. Background knowledge of assigned department’s area of specialization in order to analyze, plan and draw conclusions for recommendations to superiors. Demonstrated leadership skills in planning and directing employees and processes in order to effectively monitor and develop subordinates and to ensure the smooth operation of department.
Master’s degree in a related area may be preferred.
Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.
The University of Utah values candidates who have experience working in settings with students from diverse backgrounds and possess a strong commitment to improving access to higher education for historically underrepresented students.
Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities and protected veterans are encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.
To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action:
Director/ Title IX Coordinator
Office of Equal Opportunity and Affirmative Action (OEO/AA)
383 University Street, Level 1 OEO Suite
Salt Lake City, UT 84112
801-581-8365
[email protected]
Online reports may be submitted at oeo.utah.edu
For more information: https://www.utah.edu/nondiscrimination/
To inquire about this posting, email: [email protected] or call 801-581-2300.
The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.
This position may require the successful completion of a criminal background check and/or drug screen.
https://safety.utah.edu/safetyreport This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.
Posting Specific Questions
Required fields are indicated with an asterisk (*).
- * Do you have a related Bachelor’s degree or equivalency? (2 years related work experience may be substituted for 1 year of education)
- Yes
- No
- * How many years of progressively more responsible management experience do you have?
- Less than 2 years
- 2 year or more, but less than 4 years
- 4 years or more, but less than 6 years
- 6 years or more, but less than 10 years
- 10 years or more
Applicant Documents
- Resume
- Cover Letter
- List of References
Optional Documents
- Appropriate discharge document (such as a DD-214 – Member Copy 4) – Veteran Only – Call 801.581.2169
- Addendum to the University of Utah – Veteran Only – Call 801.581.2169 after submission
University of Utah
The Senior Manager, Customer Experience & Analytics implements key initiatives to advance the department’s mission of improving customer experience through 360-degree data capture and predictive insights from analytics. This role reports to the SVP, Customer Experience & Analytics and focuses on identifying and addressing opportunities to improve the customer experience across EBG platforms and user channels.
Essential Functions
- NPS program: Design, deploy and optimize surveys across user touchpoints to measure NPS and understand key drivers; deliver actionable recommendations to business owners, work with Product, Marketing and Technology teams to implement improvements (“close the loop”)
- Ad-hoc survey research: Support business owners with survey research to answer key business questions, create surveys for deployment across channels, synthesize and report findings and recommendations
- Usability testing: Design, deploy and optimize online focus groups to support website feature development and UX optimization projects, analyze and report findings and provide recommendations
- Customer feedback consolidation: Work with Operations team to consolidate and evaluate customer feedback from multiple channels and touchpoints, identify highest priority opportunities and work cross functionally to implement and/or test improvements
- User journey optimization: Manage and/or support initiatives to improve key points in the customer journey e.g. product discoverability, product fulfillment, refund requests
- Work closely with CX & Analytics team members to understand customer feedback in context of behavioral data (what customers say versus what they do) and broader business environment
- Leverage customer feedback to mine and identify demographic and psychographic attributes that help inform UX and marketing decisions
Qualifications
- Bachelor’s degree
- 4+ years relevant primary research experience
- Comprehensive understanding of primary research and testing methodologies:
- Survey development and analysis
- Split and multivariate testing
- Qualitative versus quantitative
- NPS, CSAT
- Proficiency with online / SaaS survey tools e.g.
- Qualtrics
- UserTesting
- E-commerce experience
- Experience managing projects requiring cross-functional collaboration
- Ability to independently manage multiple projects with a high degree of accuracy and attention to detail
- Flexibility to flourish in fast paced environment and quickly shift priorities to accommodate business needs
- Excellent written and oral communication skills
- Ticketing and/or Travel & Entertainment experience a plus
- Proficiency with web analytics tools a plus, e.g. Adobe Analytics, Google Analytics
Additional Information
EBG offers outstanding employee benefits including:
- Medical, Dental & Vision
- 401k Match
- Short Term Disability, Long Term Disability (Company Paid)
- Company Paid Basic Life and AD&D
- Additional Voluntary Benefits
- Flexible Work Arrangements
- 3 Weeks of PTO + 5 Personal Days
- Paid Holiday Break from Christmas to New Year
- Paid Holidays
- Fitness Reimbursement Program
- Annual Day of Giving
- Share in the FUN! EBG gives $1000 per year in Tickets-At-Work gift cardsto full-time employees to experience and enjoy the savings marketplace!
The statements contained herein reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required, and the scope of responsibility, but should not be considered an all-inclusive listing of work requirements. All your information will be kept confidential according to EEO guidelines.
EBG
Description:
NY Kids Club & NY Preschool is inspiring today’s children to succeed in tomorrow’s world with our love for play and we’re looking for an Client Coordinator to join our growing team!
Our mission is to instill a lifelong love of learning with our engaging curriculum, taught in a safe, dynamic and supportive environment and designed to enrich every child throughout their educational journey.
We pride ourselves on an environment that allows you to find a sense of belonging, learn from your diverse teammates, who have a great sense of humor, and take pride in everything they do; if that sounds like you, join us!
Here’s what an Client Coordinator’s day looks like:
- Safety is our number one pillar! Ensure each student’s health and safety at all times through adherence to our daily protocols
- Create community to support our enrollment efforts by seeking out ways to build genuine relationships with clients, children, and local businesses
- Provide a complete experience from the moment our families walk in the door to when they leave by maintaining the highest level of customer service possible
- Make a great first impression! Take ownership of your center by maintaining the centers sandwich board, literature displays, and any areas viewable through street-facing windows
- Support your team with program transitions in the lobby and classrooms, as well as after school pickup
- Use your keen eye for detail in keeping all city agency paperwork and class rosters up-to-date and organized
The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be all responsibilities or qualifications of the job.Requirements:
This job is for you if you:
- Have a High School Diploma or GED- required
- Have the ability to leverage technology to support center operations
- Have excellent organizational abilities and capacity to manage multiple projects/assignments in a fast-paced environment
- Are a self-starter, highly motivated, dynamic and creative team player
- Have previous experience working in an environment with or around children is a plus
- Are a lifelong learner!
What’s in it for you:
Medical, Dental, and Vision Benefits – As a valued team member, you will be eligible for NY Kids Club’s health, dental, and vision insurance plans through UnitedHealthcare.
Paid Time Off – NY Kids Club supports a healthy work/life balance. You will be eligible for paid vacation, Floating Holidays, and Safe/Sick Time per year.
401(k) Savings and Retirement Plan – NY Kids Club wants to support you long-term. You will be eligible to enroll in NY Kids Clubs’ 401(k) program. NY Kids Club provides a discretionary match of up to 3% of your investment per year.
Tuition Assistance – NY Kids Club has designed a tuition assistance program to support those working towards an early childhood (or related field) Bachelor’s or Master’s degree. You are eligible for tuition assistance of up to $2,000 per year.
Commuter Program – You will be eligible to participate in the WageWorks program, which allows for the pre-tax purchase of MetroCards or debit cards to purchase commuting tickets and passes from transit operators throughout the metropolitan area. Additionally, you will be eligible for a discounted membership through CitiBike and ZipCar.
Stay Active – NY Kids Club is committed to your health and wellness. Enjoy unlimited access to Crunch Fitness with discounted membership options.
Enrich your Children – We want to welcome your whole family! If you have children, you are gifted one complimentary 1.5 hours or two 45-minute classes per semester or a $500 non-transferable credit to be used towards any program or event.
Employee Referral Program – We encourage our team to refer their qualified family and friends to join the NY Kids Club community. For any referral who is hired and stays for a minimum of 00 days, you will receive a referral bonus of $500!
Start Saving – NY Kids Club offers you discounts on everyday experiences, entertainment offerings, phone plans, electronics, vacations, and even cars! These exclusive savings are FREE!
The pay rate for this role is $18/hr
At NY Kids Club & NY Preschool, we strive to be an inclusive and diverse community where all team members work in an accepting environment. We celebrate our differences and lead with kindness and respect. As an equal opportunity employer, we prohibit any unlawful discrimination based on race, color, religion, military or veteran status, sex, gender, gender identity or expression, sexual orientation, national origin, age, disability, or genetic information. These are our guiding principles that apply to all terms of employment, including promotions, transfers, leave of absence, compensation, and training.
The NY Kids Club complies with all requirements set forth by the Americans with Disabilities Act, City, State, and Federal law. If you require any accommodation in the completion of this application, please reach out to [email protected].
PI205766619
RECARO Aircraft Seating
Phreesia is looking for Senior Client Experience Manager to join our Life Sciences team. This individual will work with Agency buyers and Life Science companies to demonstrate the value that Phreesia could provide to their brands. This opportunity is ideal for someone looking to escape the agency/media world and join a smart, creative, dynamic team that is committed to bringing innovation to the healthcare industry. The Senior Client Experience Manager will work closely with cross-functional internal teams to enable clients to deliver successful, effective, targeted patient engagement digital campaigns.
We need a client-facing, strategic, digital media enthusiast with strong communication skills who has an interest in uncovering opportunities across healthcare brands. This position will focus on developing relationships, building rapport, obtaining opportunities for partnership, providing capabilities presentations, entertaining clients (virtually and in person), and securing brand leads. This individual should be confident meeting with all levels at both Agencies and Life Science organizations.
What You’ll Do:
- Generate new business with media buying agencies/AORs/Life Science companies for appropriate brands that have patient-facing strategic imperatives
- Foster healthy relationships with customers and manage those relationships through organizational changes
- Ability to work mostly independently to increase opportunities and hit sales goals
- Prepare/present capabilities presentations and product demonstrations
- Complete media agency RFP templates and ensure that Phreesia is included in such proposals
- Develop strategic and creative account plans for managing agencies/Life Science companies and their respective brand opportunities
- Mentor more junior team members
- Drive 1-2 strategic initiatives, internally and/or externally that will help drive business and process
- Collaborate regularly with internal Business Development, Analytics and Insights, Sales Ops, Content Strategy, Senior Leadership and Demand Generation Teams
- Identify and pursue new sales opportunities
- Increase awareness of Phreesia within the healthcare space
What You’ll Bring:
- Bachelor’s degree required
- Minimum ~5 years of experience in client services, account management, media buying, or media strategy
- Healthcare experience required; Point of Care, Out of Home, Pharmaceutical, OTC, and/or CPG experience highly valued
- Familiarity with digital media vernacular and measurement
- Customer-facing skills
- Mentorship experience
- Ability to travel and interface with clients out of office
- Strategic thinker and listener
- Excellent presentation skills — comfortable wowing people
- Strong communication skills both written and oral
- Proficiency in creating PowerPoint presentations
Who We Are:
At Phreesia, we’re committed to helping healthcare organizations succeed in a fast-changing landscape—and we need smart, passionate people to help us do it. Our innovative SaaS platform offers our clients a suite of applications to manage the intake process, giving them the tools to engage patients, improve efficiency, optimize staffing and enhance clinical care.
Basically, what you do here matters, and hard work does not go unnoticed. Not only does Phreesia care about our clients, we also care about our employees. In fact, we’re a three-time winner of Modern Healthcare magazine’s Best Places to Work in Healthcare award. If you’re interested in consistent feedback and recognition, defined career paths, and the opportunity to work with driven and engaged colleagues in a dynamic industry, this may be the right opportunity for you.
Benefits and Perks:
- Variety of health plan options, dental/ vision coverage, and short/long-term and life insurance plans
- 401(k) savings plan
- Unlimited paid time off
- Mobile phone stipends and internet reimbursement
- Fitness reimbursement
- 100% paid maternity leave for our U.S. employees and generous parental benefits for our employees in Canada
- Tuition and certification reimbursement as well as other professional development opportunities
We strive to provide a diverse and inclusive environment and are an equal opportunity employer
Phreesia
JOB TITLE: Director of Libraries and Information Services
AGENCY: City of Pasadena
LOCATION: Pasadena, CA
FILING DEADLINE: March 24, 2023
SALARY RANGE: $186,288.00 – $232,860.00 DOE
THE POSITION
The Director of Library and Information Services is the administrative head of the library and is responsible for approving and implementing policy, developing goals and objectives, supervising staff, administering the library budget, managing community information systems, and directing overall operations. The incumbent serves as a liaison member of the Library Commission and the Pasadena Public Library Foundation. In addition, the Director assesses community needs, popular interests, and social trends through direct and anecdotal methods, and stays politically attuned with cultural and socio-economic diversity through observations, communication with patrons, staff, and community groups. This position will continue to work closely with City management, the Library Commission, public and private organizations, and citizen groups, library staff, and professional organizations to formulate policy, develop programs and implement projects to meet community needs. The City’s Library has an approximate staff of 100 employees with a $16 million budget.
THE IDEAL CANDIDATE
As the historic Central Library is restored, and new ways of looking at how information is obtained and how libraries will adapt, the City will require an optimistic and charismatic individual; a leader who believes in the mission of the library and can convey and excite the public about the opportunities that lie ahead. The ideal candidate must be a collaborative, dynamic and confident manager with excellent communication and interpersonal skills able to build solid business relationships and partnerships, have excellent public speaking skills, and can manage difficult political waters. The Director will be dedicated and committed to working with key stakeholders to ensure that the library embraces and addresses challenges and priorities while being a creative problem solver to continue the high quality of services that the City is known for.
The successful candidate should be comfortable working on a range of issues, have solid financial and budget management, and a proven track record implementing and seeing projects to completion. A spirit and entrepreneurial drive is ideal to ensure a wide array of multi-cultural events, diverse programs to meet the needs of all community members, and the capacity to manage a hardworking and dedicated staff through the changes, continually building teamwork and cohesion. This is a unique opportunity to create a legacy in the industry with this world class library system and to be an integral leader in the celebration and the ribbon cutting for the Central Library re-opening.
THE COMMUNITY
The City of Pasadena is located in the west foothills of the San Gabriel Mountains, approximately 10 miles from downtown Los Angeles. Incorporated in 1886, Pasadena is an ethnically and economically diverse and culturally rich community of residents who enjoy the City’s high quality of life and wide variety of services for virtually every age and lifestyle. With a population of approximately 140,000, Pasadena is nationally recognized as a destination City for employment, tourism, education, living, arts & entertainment, and innovation. Pasadena is often ranked among the nation’s “Top Ten” small- to mid-sized cities in many categories, most notably livability and quality of life. The City takes immense pride in maintaining its historic character and high standard of living while working toward a sustainable future with the right balance of commercial, residential, and retail development.
For more details about this opportunity, please visit the job brochure at: https://koffassociates.com/wp-content/uploads/2023/02/Pasadena-LD.pdf
To be considered, please electronically submit your resume, cover letter, and a list of five professional references (references will not be contacted in the early stages of the recruitment) to: https://koffassociates.com/director-of-libraries/.
Resumes should reflect years and months of positions held, as well as size of staff and budgets you have managed.
For additional information, please contact:
Frank Rojas
Phone (510) 495-0448
Email: [email protected]
Website: https://koffassociates.com/
To learn more about the Pasadena Public Libraries & Information Service, go to: https://www.cityofpasadena.net/library/
City of Pasadena
ABOUT SHAPE
SHAPE is the real estate investment, development and management company leading some of the largest and most exciting projects in North America including The Amazing Brentwood and The City of Lougheed in Metro Vancouver. SHAPE manages over 5M sq.ft of commercial space, over 800 units of rental residential and over $1 Billion of development projects currently under construction.
Through our fully integrated platform, SHAPE specializes in complete neighbourhoods with a top-calibre mix of shops, restaurants, residences, entertainment, and a complete range of daily services with transit connected. With a thoughtful approach and continuous pursuit of innovation, we think differently to ensure our projects are relevant and dominant for the future of real estate.
CUSTOMER CARE: THE SHAPE DIFFERENCE
SHAPE is set apart by the superior experience we offer across all facets of our business. We mind the details, take a proactive approach, and constantly seek opportunities to provide an unmatched level of customer service. With thousands of homes being handed over in the coming years, the Customer Care team upholds and exceeds this high level of service for our valued Homeowners.
The Customer Care team ensures our residential purchasers are taken care of for much of the project cycle, from after-sales through to home handover and beyond. By providing a superior experience, this team increases customer satisfaction, builds brand equity, and impacts our projects’ value over the long term.
ABOUT THE ROLE
Customer Care Coordinators are the front-facing ambassadors of the SHAPE brand as well as work behind the scenes to deliver every element of our Customer Care program. They are the first point of contact for Homeowners to navigate and enjoy their new homeownership experience. To uphold the highest quality standards, they work with trades, suppliers, and other departments within the company.
To succeed in the role, Customer Care Coordinators must enjoy a challenge, think creatively, and provide an outstanding customer experience. They report directly to the Customer Care Director and work closely with SHAPE’s construction, development, sales and marketing, conveyance, and property management teams.
Primary Job Responsibilities
- Maintain the Customer Care Platform and be the first point of contact for Homeowners across all communication methods
- General and administrative duties and special projects as required by the Customer Care team
- Responsible for receiving, handling, and resolving Homeowner inquiries and providing general assistance to the Customer Care team
- Work alongside conveyancing to manage, prepare, and distribute Homeowner correspondence, completion, and key handover packages
- Coordinate and support Homeowner Orientations and Key Handovers
- Receive, track, and support invoice processing for timely payment of various services
- Collaborate with Customer Care and Marketing Departments to oversee operational needs
- Ensure that all processes and administrative procedures are followed consistently, completely, and accurately
- Prepare weekly reports for submitted deficiencies and progress updates
- Assist with the training of flex teams – ensuring all members have a thorough and detailed understanding of Customer Care processes, procedures, and expectations
Qualifications
Required Knowledge, Skills, and Abilities
- General knowledge of residential construction and presale
- General knowledge of the 2-5-10 Warranty and general home care is an asset
- A customer service personality with a firm but fair approach
- A team player, personable with a positive outlook on every situation
- Self-motivated, proactive, and adaptable with a strong willingness to learn and be challenged
- Outgoing, strong verbal and written communication skills
- Strong organizational and critical thinking skills
- Particular attention to detail and consistency
- Ability to work independently with minimum supervision
- Disciplined with time management, capable of working under pressure with multiple projects and tasks with simultaneous deadlines
- Ability to deal effectively with confrontational situations and maintain objectivity in public relations
- Strong administrative skillset with intermediate to advanced computer skills with Microsoft Office (Office 365), Adobe, and other Construction or Sales related software
- Flexibility in availability – may be required to work extended hours, weeknights, and/or weekends as necessary
Required Training and Experience
- 1-2 years’ work experience in warranty/customer service, real estate, property management or similar field; residential construction or sales background is preferred
- Relevant education (Certificate/Diploma/Degree) from a recognized institute is an asset
- Experience with administration and coordinating schedules
Working Conditions
Customer Care Coordinators may be required to travel to different sites when necessary and may be required to work the occasional weekend when necessary. The successful candidate may be required to be on the construction site (safety PPE will be provided).
Benefits
- Opportunity to represent some of the most significant real estate projects in Metro Vancouver (The Amazing Brentwood, The City of Lougheed, RC at CF Richmond Centre)
- Continuous growth and opportunity with a significant number of homes coming in the following years (over 18,000 homes currently anticipated)
- Join a best-in-class SHAPE team
- Personal and professional development within the company and the industry
- A competitive salary with performance bonuses
- Comprehensive benefits package
- A fun, collaborative, and autonomous work environment
SHAPE