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- IL
- Illinois
Our client, a popular beauty brand and cosmetic retail chain, is actively searching for a Senior Marketing Manager to join their San Francisco Team. In this role the you will join a high-performance Marketing ream to drive and deliver business goals and objectives. You will work closely with key partners in Marketing, Merchandising, Promo/Loyalty, Campaigns & Content.
*Please note this is 6-month temp role – $48/hr*
Responsibilities:
- Responsible for driving and achieving sales targets for marketing channels
- Set the direction for growth opportunities and areas of strategic local focus
- Forecast, prepare and manage Retention Marketing financial objectives as well as budgets
- Build relationships with key cross-functional partners
- Partner with Marketing Effectiveness / analytics teams to uncover Canada -unique insights to drive channel performance
- Oversee email and mobile messaging calendar strategy & planning to ensure team delivers and timely deployment of those campaigns
- Manage team of 3 direct reports with a focus on coaching, developing & retaining high performing talent
- Support efficient processes and operations across Canada local and North American leverage ways of working, identifying and implementing process opportunities
Requirements:
- 6+ years of relevant experience, strong retention marketing background
- Superior written and oral communication skills
- Exceptional ability to work in a cross-functional environment
- Excellent knowledge of current retention marketing landscape and industry trends
- Proven ability to take initiative, stay flexible, and excel in fast-paced, high-volume and deadline-driven environment
- Well-organized, extremely detailed, project and results oriented
- Email and mobile marketing experience
- Consumer goods and retail experience preferred
Please submit your resume for consideration!
You can use WorkGrades to collect and manage your references for free and share them with us or anyone else you choose by visiting workgrades.com/home/candidate. Candidates with references are always preferred by our clients. Now is the most important time to stand out from the crowd. We suggest that you ensure you have updated your LinkedIn profile and that you start collecting your references early.
We will consider qualified candidates with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. California applicants, please view our Privacy Notice here: https://careergroupcompanies.com/california-privacy-notice/.
Career Group
We are moving fast and are adding to our best-in-class team. Joining McDonald’s means thinking big every day and preparing for a career that can have impact around the world. We are customer obsessed, committed to being leaders, and believe we are better when we work together.
McDonald’s has long been an industry leader, innovating to deliver improvements in the experience for our customers and restaurant teams. In recent years, digital platforms have become an increasingly critical part of delivering phenomenal customer and crew experience. We have invested to build assets and capabilities that will take advantage of this growing consumer interest in digital, including upgrades to the mobile app, as well as installation of self-order kiosks, and digital menu boards.
As a Senior Product Manager, you will be responsible for leading the product strategy, roadmap, and execution for the loyalty and offers backend and frontend customer experiences. You will work closely with cross-functional teams, including engineering, design, marketing, and operations, to drive product innovation and achieve business goals. You will be the champion of the customer and crew, translating their needs and feedback into product requirements and driving customer-centric product development. The ideal candidate is a customer-obsessed,product innovatorwho can lead and inspire cross-functional teams to deliver exceptional products that customers love and that win for the business.
Key Responsibilities:
- Develop and implement the product strategy and roadmap for loyalty and offers experiences, aligning with overall business goals and market trends. Define the product vision and direction, and communicate it optimally to cross-functional teams, executives, and partners.
- Collaborate with stakeholders to execute experiences that align with the global personalization strategy.
- Drive end-to-end product development, including conducting market research, defining customer requirements, crafting product specifications, and working with engineering and design teams to develop and launch new products and features.
- Deeply understand customer and restaurant crew needs, difficulties, and behaviors through research, user feedback, and market analysis. Use insights to advise product decisions and prioritize product backlog items.
- Stay up-to-date with industry trends and technologies to advise product strategy and ensure the product portfolio remains competitive.
- Facilitate release planning, weekly demos with stakeholders and other Agile practices on an operational basis.
- Collaborate with cross-functional teams and global markets including engineering, design, marketing, operations, and customer support, to ensure smooth execution of product initiatives. Develop a collaborative environment and build strong relationships with team members to align product goals and achieve business objectives.
Qualifications
Qualifications
- Experience in loyalty, marketing, and/or CRM and leveraging behavioral data for personalization
- Passionate, customer-obsessed leader looking for new solutions for the business, who truly enjoys designing and delivering great experiences to build brand affinity.
- Capable of finding product solutions that customers love, in a business that has complex operational and service delivery considerations
- Knowledge and familiarity with UX design, customer experience and customer experience platform technology systems/specifications interdependencies
- Confident working in a fast-moving environment, with a willingness to make quick decisions based on continuous prioritization and evolving customer needs
- Proven track record of successfully launching and handling products throughout their lifecycle
- Excellent communication and presentation skills, with the ability to optimally communicate sophisticated concepts to both technical and non-technical audiences.
Requirements
- Bachelor’s or master’s degree or equivalent work experience
- Minimum of 5 years of experience in product management.
- Strong leadership skills, with the ability to influence and collaborate with cross-functional teams
- Proven experience in an agile product management role
- Proven experience leading cross-functional teams and projects
- Experience at a consumer/retail company preferred
Additional Information
McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact [email protected]. Reasonable accommodations will be determined on a case-by-case basis.
McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Nothing in this job posting or description should be construed as an offer or guarantee of employment.
McDonald’s
Our staffing firm represents a privately held FinTech company that provides an end-to-end Securities-Based Lending SaaS solution to banks, credit unions, insurance companies, wealth management firms, RIAs, dealer-brokers, and family offices.
This 75-employee, Series B firm, which was recently honored as a Chicago Best Place to Work and by Crain’s Fast 50, is seeking a Sales and Marketing Manager to ensure that all sales, marketing, and other go-to-market initiatives are successfully executed. This is an office-based role in Chicago, although the exact schedule is flexible, and you can choose to work from home one day each week.
Solution
Our client offers the industry’s first and only cloud-based, fully customizable, end-to-end software solution to automate securities-based lending from origination through the life of the loan.
By combining thought leadership in suitability and risk management with industry-leading education and the latest technology, we enable advisors to deliver holistic, goals-based advice and to help their clients achieve financial wellness.
We partner with the industry’s largest banks, most prominent insurance companies, and leading online brokerages to democratize access to securities-based lending and to better the entire financial ecosystem.
Role
* Individual contributor, reporting to the head of sales and marketing.
* $80k to $100k+ base, commensurate with previous experience.
* Company equity, matching 401(k), healthcare benefits, tuition assistance, and commuter benefits included.
* You have 5 to 7 years of experience in a marketing or sales enablement role.
* Experience working for a B2B SaaS company is required.
* You are a strong writer and content creator; we will ask to review your portfolio.
* You love to learn new things and expand your marketing skill set. The other marketer here has been promoted twice since 2020, and you’ll have the chance to do the same!
* You’re familiar with sales metrics, and you enjoy seeing your work translate into company revenue.
* You will also monitor and improve SEO results and manage event and conference participation.
Culture
* 3.7 Glassdoor rating, 83% Recommend to Friend.
* One employee says: “Company culture that rewards proactivity. Management is flexible in approach and willing to hear all ideas.”
* Current sales team averages 4.5 years of tenure here and will provide a blueprint for success.
* CEO has been in the role for 4 years here and was a C-Level at Morningstar for 20 years previously.
Official Job Description
Job description
We are looking to employ a self-motivated, analytical, and detail-oriented marketing and sales associate to ensure that all sales, marketing, and other Go-to-Market initiatives are successfully executed.
The sales and marketing associate’s responsibilities include supporting various marketing activities such as monitoring and improving SEO results, managing events/conference participations, creating content pieces, as well as various sales support-related works. You should also be able to research competitors’ products and services, pricing, and market success.
Responsibilities
- Act as a product subject matter expert and give product demonstrations.
- Support new product launches and take complex technical concepts and translate them into messages that clearly and concisely communicate the value of the company’s products and differentiate them from others in the marketplace.
- Monitor and enhance Google search results and ongoing maintenance of the website
- Maintain regular social media presence and postings to garner customer interest and create brand awareness
- Coordinate event and conference participation
- Analyzing market trends, competitive landscape, sales and marketing metrics, as well as pricing strategies to identify ways to improve sales and marketing efforts.
- Analyze SBL-related data trends/insights and translate insights into well-written content pieces.
- Support other sales enablement work as needed
Requirements
- Bachelor’s degree in marketing, communications, business administration, or a related field is preferred.
- 4+ years’ experience working in sales or marketing of B2B SaaS solutions is preferred.
- Proficient in all Microsoft Office applications and marketing/sales software such as HubSpot and Salesforce
- Sound knowledge of sales and marketing metrics.
- Strong analytical and problem-solving skills.
- Excellent organizational and time management skills.
- Effective communication skills and excellent writing skills
RevsUp, a Recruitment Entrepreneur Company
Swatchbox, an Anguleris brand, is a dynamic and innovative tech company at the forefront of revolutionizing the way architects and designers experience materials. Our cutting-edge e-commerce and logistics platforms are disrupting the construction industry and creating exciting growth opportunities. We’re seeking a driven, hands-on Director of Marketing to lead our marketing efforts and harness the untapped potential of the Swatchbox vision.
Role Summary: Are you a visionary marketer ready to take on an exciting challenge? Anguleris is looking for a Director of Marketing to join the dynamic Swatchbox team and play a pivotal role in accelerating our growth journey. If you’re a strategic thinker, a creative genius, and a results-driven leader, this is the opportunity of a lifetime to shape the future of this industry.
Key Responsibilities:
- Strategic Leadership: Develop and execute a forward-thinking marketing strategy that aligns with company growth objectives and positions us as a market leader.
- Team Building: Recruit, mentor, and lead a high-performing marketing team, fostering a culture of innovation and excellence.
- Brand Building: Elevate the Swatchbox brand by crafting a compelling brand narrative and implementing strategies to enhance brand recognition and equity.
- Product Marketing: Collaborate closely with product teams to drive successful product launches and ensure our solutions meet customer needs.
- Demand Generation: Develop and implement demand generation campaigns across various channels to drive qualified leads and conversions.
- Content Strategy: Oversee the creation of engaging and insightful content that educates, informs, and entertains our target audience.
- Data-Driven Insights: Leverage data analytics to make informed decisions, measure campaign effectiveness, and optimize marketing initiatives for maximum ROI.
- Partnerships and Alliances: Identify and nurture strategic partnerships and alliances that can amplify our marketing efforts and extend our market reach.
- Budget Management: Manage the marketing budget efficiently, ensuring resources are allocated for maximum impact.
Qualifications:
- Bachelor’s degree in Marketing, Business, or a related field
- Proven track record of at least 5+ years in marketing leadership roles, preferably in the tech industry.
- Exceptional strategic thinking and problem-solving skills.
- Strong understanding of digital marketing, SEO, SEM, social media, and analytics.
- Ability to lead, inspire, and develop a high-performing team.
- Excellent written and verbal communication skills.
- Creative thinking and a passion for innovation.
- Demonstrated success in driving growth and revenue through marketing initiatives.
- Experience in working with cross-functional teams and collaborating effectively with other departments.
Why Swatchbox:
- Be part of a visionary team that is reshaping an entire industry.
- Exciting growth prospects and opportunities for career advancement.
- Collaborative and inclusive company culture.
- Competitive compensation package
- Comprehensive benefits, including health and retirement plans.
- Fun and dynamic work environment with regular team events.
Join us in transforming the architecture and design industry and make your mark at Swatchbox! If you’re ready to seize this incredible opportunity and drive our marketing efforts to new heights, apply now.
Swatchbox
MARKETING SPECIALIST RESPONSIBILITIES
Direct experience marketing hotels in-house or at an agency is needed.
Programming
• Source partnerships for programs, events, and charitable giving
- Assist with execution of partner programming, including key needs and action items
- Build creative programming for annual plans
- Develop special projects, as assigned
- Troubleshoot partner and project needs as applicable
- Manage creation of and approvals of month-end reports
Planning
- Build annual marketing plans for each partner
- Assist account leads in identifying when a strategy is needed
- Schedule and initiate colleagues on regular brainstorms
- Schedule and initiate colleagues on content gathering
- Share key industry and competitor trends routinely
- Ensure strategies are executed to their full potential
- Oversee execution of marketing checklist for one-off partner needs
- and projects
Outreach
- Maintain memberships for each hotel partner
- Maintain lists of target audiences and consistently refresh customer
- profiles
- Conduct outreach to key groups and audiences
- Stay on top of city-wide events and happenings and communicate
- opportunities for participation; send community calendar every month
Day to Day
- Management
- Oversee the scheduling of partner meetings and check-ins
- Gather updates and oversee preparation of materials for meetings and check-ins, sending team weekly calendar and deadlines
- Draft and distribute meeting notes
- Assign colleague to-dos and action items after meetings; ensure their completion
- Help in the construction of special reports to support key learnings
Kinship
‘The Kevin Trudeau Show’ a YouTube show and podcast, is being relaunched. 15 years ago ‘The Kevin Trudeau Show’ had over 100 million listeners/views from around the world.
You will be responsible for producing a world class YouTube show and podcast. Other responsibilities include:
- Booking guests
- Doing research for the content of the show
- Running the ‘board’, handling camera switching, call ins, and all other technical aspects of show production
- Producing the ‘head and tail’ of the show
- Editing the show and posting the show on all media platforms
You will also do whatever it takes to get the number of views and the number of subscribers going up each week for this show.
You will also be effectively the Social Media Marketing Manager. You will produce creative ads that you will place throughout the internet and social media to drive people to our various websites and social media accounts. You will have an advertising budget. You must have experience in producing internet based advertisements and placing advertisements on YouTube, Facebook, Google Adwords, etc. You must also have experience in all the techniques used to create professional and effective viral postings on social media.
You will therefore be responsible for getting the number of views and the number of subscribers going up each week for our various social media accounts. These include:
- YouTube Channels
- Rumble
- Truth Social
- Telegram Channel
You will be responsible for everything.
You will also produce weekly graphs using ‘Management by Statistics’ software showing the number of views and the number of subscribers for each of these social media accounts.
If those numbers go up every week, you are doing your job!
Large bonuses will be given based on results.
Your annual income potential can be $250,000 or more.
This is not a sales or commission position. This is a salaried position paying between $60,000 – $75,000 per year and full benefits, plus quarterly bonuses.
You effectively be wearing two ‘hats’ initially. Producer and Social Media Marketing Manager. In a few months this will be broken up into two positions. You will choose the position that resonates with you the most and you feel you can excel in.
WHO WE ARE:
Review our websites and social media accounts to fully understand who we are as an organization, and what we offer to the public to positively impact people’s lives.
https://theofficialkevintrudeaufanclub.com
https://www.youtube.com/channel/UCWAo7e1AIGrBXdqRf_oGOOg
You Will Be Working Directly With Kevin Trudeau
TRAVEL:
You will be required to travel 4-6 times per year, domestically and internationally for various meetings and events.
YOUR MOST IMPORTANT QUALITIES:
- You must be experienced in Social Media Marketing
- You must be experienced in video and audio editing, video production and podcast and YouTube show production
- You must know how to do the job as described and not expect to learn as you go
- High graphic design and creative skills
- You must feel that you are an excellent marketer with strong ability to persuade and sell with your creative work
- A positive mental attitude
- Motivated and shows initiative
- A self starter
- A go-getter
- Dresses for success (if you think coming to work in a t-shirt, jeans and sneakers is acceptable don’t bother to apply)
- Excellent verbal and written communication skills
- Most importantly you are inspired by our mission to ‘positively impact people’s lives’ and ‘improve the quality of life and standard of living of people around the world’
OTHER HELPFUL SKILLS THAT YOU POSESS:
- Committed to personal development and self improvement
- Ability to get things done and complete tasks
- High level of integrity and honesty
- Well organized
- Good copyrighting, grammar, and writing skills
- Natural talent for marketing and sales
We only hire the best which is why we pay the best.
Self-employed
Join the Party at WickedBall Chicago: Where Social Media Meets Epic Events!
*Please be sure to read the full description before applying!
- Hello, dynamic go-getters! Are you a digital expert with a flair for creating buzzworthy content? Ever imagined a workspace where creativity, fun, and strategy collide? Your dream gig is right here at WickedBall Chicago.
Discover WickedBall: We’re the game-changers in indoor entertainment. Dive into the world of Bubble Soccer, Archery Tag, Nerf Battles, Laser Tag, and Dodgeball. As we gear up for even more exhilarating escapades, we’re on the lookout for a vibrant individual who’s ready to juggle the fun and the functional.
Your Role in the Spotlight:
- Digital Dynamo: Craft captivating daily posts, from hilarious memes to engaging stories. Be the maestro of our digital realm, orchestrating content that resonates and captivates.
- Communication Connoisseur: Handle incoming calls, manage leads, and weave your magic to foster fresh relationships. Here, cold calls turn into warm conversations.
- Sales and Strategy Sensation: Collaborate with our stellar team to set and smash targets, conjure groundbreaking marketing strategies, and elevate the WickedBall brand to celestial heights.
- Event Maestro: Ensure every WickedBall event is not just an event, but an experience. One that has everyone raving.
Job Description – Social Media and Events Manager
Objective
The Social Media and Events Manager is responsible for driving revenue through effective management of social media platforms and event coordination. This role focuses on content creation, customer engagement, and event planning to meet and exceed company objectives.
Key Responsibilities
Social Media (50-75% of time)
- Develop and execute a social media strategy across platforms like Facebook, Instagram, TikTok, and YouTube.
- Create daily content including posts, reels, stories, and videos.
- Engage with customers by responding to comments and messages.
- Analyze performance metrics and adjust strategies as needed.
- Coordinate with marketing for promotional campaigns and sales initiatives.
Event Management (25-50% of time)
- Plan, schedule, and coordinate both in-house and mobile events.
- Handle reservations, deposits, and invoicing.
- Manage event staff and liaise with assistant managers for smooth operations.
- Respond to inquiries via calls, emails, and text messages.
- Maintain a CRM system for customer and event tracking.
General
- Collaborate with upper management for strategic planning.
- Prepare daily, weekly, and monthly reports on sales and social media metrics.
- Foster a positive work environment and team culture.
- Maintain positive brand reputation for the company.
- Maintain store cleanliness, and equipment management.
- Manage store inventories and procurement for supplies
- Participate in ongoing self-development and training.
- May require travel and weekend work.
Qualifications
- Proven experience in social media management and event planning.
- Strong written and verbal communication skills.
- Proficiency in Microsoft Office and Adobe Suite.
- Ability to multitask and manage time effectively.
- Must have reliable transportation.
Performance Metrics
- Follow up on all incoming leads daily in a timely fashion.
- Respond to customer comments and messages.
- Increase customer engagement on social media.
- Daily social media posts across all platforms.
- Meet or exceed monthly and quarterly revenue goals.
- Maintain a minimum of 2x ROI on investment in you.
Perks of Being a WickedBaller:
- Rewarding Remuneration: A competitive base salary with the cherry on top – uncapped commissions and bonuses from your stellar events and Social Media post! Get paid for every event you create and close!
- Sky’s the Limit: Show us your prowess, and you might just be the next big thing leading our vibrant crew.
- All Work and All Play: Team outings, a relaxed work vibe, and an environment that celebrates every day. This isn’t just a job; it’s a way of life.
Are You the WickedBaller We’re Searching For?:
- Bursting with energy, ambition, and a vision for a thrilling career.
- A digital expert, adept at creating and editing content that’s not just seen but shared.
- A knack for sales and events or an eager beaver ready to dive in and learn.
- Flexible for some weekend action because the fun never stops.
- Physically fit to move around (those Bubble Soccer balls aren’t feather-light!) and possessing a clean driving record.
- Not just looking for a job, but a thrilling adventure.
If you’re itching to leap into an exhilarating journey straight out of college, to make waves and have an absolute blast doing it, WickedBall Chicago is your arena. Take your best shot and connect with us!
Do you have a portfolio of work ? Let us know!
If you do not have experience with creating good social media content, interested in working hands on in our facility with events, or comfortable making sales calls for the events, then this is NOT the job for you. This is NOT your typical 9-5 🙂
Job Type: Full-time
Salary: $35,000.00 – $60,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Flexible schedule
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
- On call
- Weekends as needed
Supplemental pay types:
- Bonus opportunities
- Commission pay
- Tips
Ability to commute/relocate:
- Lombard, IL: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- What attracted you to this position?
- This position is measured by its performance, is that something your comfortable with? We do have financial goals to hit each month.
- Why do you think you’re the best fit for the job?
- Is your availability open? This is a very hands on position because of our events.
- Do you have any links to your work?
Willingness to travel:
- 25% (Required)
Work Location: In person
WickedBallChicago
Job Responsibilities :
Originate and close new business opportunities at the C-Level, VP, and Director level.
Apply a deep understanding of industry trends, business, financials, service offerings, the market, and the needs/challenges of assigned accounts.
Drive sales strategies that focus on selling digital and cloud professional services, including application modernization.
Leverage Softweb’s portfolio of technology services to drive sales growth.
Sell services solutions to regional, large national, and global accounts.
Focus on selling services solutions across different geographies.
Design and implement sales strategies to achieve a sales quota of $5 million TCV.
Ability and willingness to travel up to 40% of the time.
Preferred Qualifications:
7+ years of experience in Technology Solution Sales, including any of the following: Infrastructure Outsourcing, Application Outsourcing, Systems Implementations, Technology Consulting, Application Modernization.
3+ years of experience selling solutions into one or more of the following industries: Manufacturing, Retail, CPG (Consumer Goods & Services), Logistics, Travel/Hospitality, Telecommunications, Media, Entertainment, or Transportation Demonstrated ability to sell digital services, cloud professional services, and related solutions.
Experience selling regulatory compliance solutions, mobile solutions, transformational services, managed services, and application management/support.
Demonstrated ability and success in meeting and/or exceeding annual quotas of $5 million TCV.
High energy level, sense of urgency, decisiveness, and ability to work well under pressure.
Excellent communication (written and oral) and interpersonal skills.
Strong leadership, problem-solving, and decision-making abilities.
Professional of unquestionable integrity, credibility, and character.
Softweb Solutions Inc
Job Title:
Director of Catering Sales – River Roast
Salary: $70,000- base salary with bonus incentives
Different perspectives make us better. We’re committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our every day. An environment where you can be your authentic self.
About Levy
The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy’s diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games.
Job Summary
The Director of Catering Sales will be responsible for managing the overall event sales lifecycle of catering events at the location to meet and exceed established annual sales revenue goals. The ideal candidate will be an experienced and driven sales professional – able to collaborate with a range of stakeholders.
Detailed Responsibilities
* Functions as the business leader of the locations’ catering sales department managing the locations’ reactive catering sales efforts in an effort to jointly secure and maximize catering sales revenue
* Ensure smooth transition and communication with location partner teams to execute positive client experience
* Partnering with location leadership to identify opportunities to grow revenue via sales trends, strategic menu development, and creative, new opportunities to expand catering revenue opportunities
* Work closely with the building partner to identify win-win opportunities and areas for collaboration
* Leads and manages the development of strategic sales initiatives
* Completion of annual group sales review to identify strengths and opportunities for the future
* Completion of annual competitor analysis within the market and working with location partner to optimize menu offerings, as needed
* Completion of annual lost business analysis to investigate areas of opportunities resulting in increased secured business
* Ability to analyze sales trends, client’s needs, and wants to enhance overall event experience
* Proactively engaging in networking and other lead generation activities
* Maintains successful performance by increasing revenues, controlling expenses and providing a return on investment for the location partner
* Promptly responding to all client correspondence, phone and email, including initial inquiry correspondence, proposal development for qualified leads, and all follow up as necessary to secure business
* Negotiate with clients through the use of creative and attractive menu presentations and event proposals, to achieve both maximum revenue/profit potential and fulfillment of contractual responsibilities while satisfying client needs
* Working closely with the culinary and operations team to develop menus and staffing bids to “WOW” clients and guests while simultaneously maintaining operational feasibility, cost effectiveness, and event appropriateness for venue facilities
* Completing tours with prospective clients
* Creating Banquet Event Orders (BEOs) and catering agreements in appropriate system and submitting for client signature in accordance with venue deadlines
* Works with venue or client to create floorplans and submitting to local authorities, when necessary
* Manage client relationship to set expectations and drive positive event experience
* Handling client billing to ensure accurate and timely payment of deposits and final payments
* Sending thank you notes to clients or follow-up with request for future business
* Solicits event feedback and compiles opportunities for improvement and event experience
* Functions as onsite leader for the sales department growing and mentoring direct reports, where applicable, and actively creates a positive work environment for team members
* Attending management meetings and partnering with all management stakeholders to ensure the timely fulfillment of group sales contracts
* Manages event communication to appropriate stakeholders including, but not limited to, event files for use by operations, schedule of events, and final BEOs
* Facilitating weekly BEO meetings with operations and culinary to ensure everyone is aligned on event expectations
* Collects end of night feedback from operations team to include in event recap documentation
* Maintaining CRM system of current and future potential clients
* Completing maintenance and clean-up of processes in the infor/Reserve system
* Inspecting event setups to ensure they match the banquet event order
* Other duties as assigned
Skills and Experience
* 5+ years in a Catering Sales role
* Hospitality or Business Degree is preferred
* Experience working on major events is preferred
* High level of computer literacy
* Passion for hospitality, food, and retail
* Excellent interpersonal and stakeholder management skills
Compass Group
Americaneagle.com is a family-owned web design, development, and digital marketing agency with a passionate belief in the power of technology to positively transform business practices. Our focus is on helping customers grow and achieve success in the digital space. We cover a variety of different industries, including eCommerce, associations & nonprofits, government, healthcare, sports & entertainment, transportation, and more. The company was recently named by Built in Chicago as one of the best places to work and to Inc.com’s list of 5000 fastest-growing private companies for the past eight years.
We’re looking for talented Account Managers to join our client services team. We need team players who will help out wherever necessary in order to provide value to our customers.
Responsibilities:
- Acts as the primary liaison between Americaneagle.com and the client
- Documents all aspects of client’s account through the use of all available tools
- Ensures the successful completion, quality and/or resolution of all client requests
- Provides a high-level of service while always keeping the client’s and Americaneagle.com’s business goals in mind
- Collaborates with other key players in an effort to develop an overall account strategy while strengthening the client relationship
- Able to effectively work with the Client Services director, technical manager, developers, and all other relevant resources in an effort to accurately and efficiently complete all client requests
- Manages all client requests in a timely manner through strategic planning and confirmation of request details, estimates, functional and technical specifications, timelines and written status reports throughout the development process
Requirements:
- Bachelor’s degree
- Previous experience with website administration or in the IT industry is preferred
- Previous experience dealing directly with clients in a customer relations environment
- Communication, teamwork, passion, pride, adaptability, proactivity, ownership, organization, resourcefulness and positivity are key to being a successful Americaneagle.com account manager
Americaneagle.com provides its employees with an energetic work environment and opportunities to further develop their skills. Our dedication to growing our development team is how we can produce excellent sites and applications for our clients. We do all of this while maintaining a family value focus and pushing for a good work-life balance. We offer a generous compensation and benefits package.
Americaneagle.com