Chicago Casting Calls & Acting Auditions

Our education client is looking for a Cinematographer / Creative Video Producer to join their video production team for their sports division.

This role will be onsite in DeKalb, IL.

The person in this position is responsible for planning, filming, and editing creative video content across multiple mediums for a variety of initiatives. They produce compelling content from concept to finished product, delivering a polished, final product ready for use on a variety of digital and broadcast platforms.

The Cinematographer / Creative Video Producer will:

– Contribute ideas and assists or leads in planning, scripts/outlines; edits captured video and audio recordings to tell concise, visually compelling stories; records events, interviews and stories using camera, lighting, and audio equipment;

– Shoot and edit digital photos for use in productions;

– Visualize and create motion graphics; maintains high level skills in creation of content-specific graphics creation for ESPN other productions;

– Research emerging trends in video production and demonstrate the willingness to pursue professional certification such as Drone Pilot license;

– Research and acquire archival footage and photographs for use in productions telling the university’s story;

– Assist in determining equipment and staff needed, project timelines and deadlines, and adhering to budget restrictions;

– Assist with in-venue productions on broadcast as required;

– Collaborate with internal and external units to provide services and ensure consistency with university brand; works closely with Marketing and Communications, Business Office, and other content creators on strategic photo and video projects;

– Train and supervise student workers for production video services.

Knowledge, Skills and Abilities:

– Use Ross Xpression for live event broadcasts

– Develop graphical storytelling before games

– Understand rules and graphic elements for NCAA sports

– Log game events & sponsored content elements during broadcasts

– Prepare B-roll packages for pre- and post-game live shows using Avid

– Create highlight package for post-game show using Avid Media Composer

– Familiarity with ESPN Production Manual for streamlined graphics creation

– Conceptualize & produce in-season shows as needed

– Create graphics package and motion graphics for shows and post-production

– Work as Assistant Director for NCAA sports broadcasts

– Transition production standards from Stadium to ESPN

– Test equipment for operational wear-and-tear & any software updates

Application/tools requirements:

– Adobe Creative Suite (PhotoShop, InDesign, After Effects, Premiere Pro, Audition, Dream Weaver)

– Ross Video production equipment & software (Xpression)

– Avid Media Composer

– Chyron graphics production

– NewTek production equipment & software (TriCaster, 3Play, LiveText)

– Microsoft Office (Word, Excel, PowerPoint, Outlook)

Creative Circle’s Freelance Employee benefits package includes eligibility for Minimum Essential Coverage (MEC) medical plan, dental/vision/term life package, discount prescription program, critical illness, accident, tele-behavioral health, and 401(k) plan. Employee Stock Purchase Plan and paid holiday eligibility are based on length and dates of service.

Creative Circle

Lactalis Heritage Dairy is currently seeking candidates to join our team in Chicago!

Lactalis Group, the world leader in dairy, is a family-owned business with more than 85,000 pragmatic and ambitious professionals worldwide, committed to providing healthy and delicious dairy products that bring people together every day. At Lactalis, our core values of AMBITION, ENGAGEMENT, and SIMPLICITY are at the heart of everything we do.

If you’re looking for a unique experience with a company that offers strong brands, professional expertise, and a dynamic work environment that champions entrepreneurial spirit, hands-on responsibility, and real opportunity for career development, we want to hear from you!

Lactalis Heritage Dairy: inviting you to share with us your STORY, your PASSION, and your EXPERTISE.

TITLE: Culture, Engagement & Inclusion Manager

DEPARTMENT: Human Resources (Organizational Development)

REPORTS TO: Director, Organizational Development

From your PASSION to ours

The Culture, Engagement & Inclusion Manager is responsible for the strategic planning and execution of programs related to Diversity, Equity & Inclusion, and Employee Engagement for all Lactalis USA businesses. This role is tasked with providing strategic guidance to leaders, HR business partners, and Executive Teams on how to further drive our company culture that promotes diversity, fosters inclusion, builds trust and fuels engagement. This position reports to the Director, Organizational Development and works closely alongside various US business unit HR and leadership teams.

From your EXPERTISE to ours

Key responsibilities for this position include:

Diversity, Equity, & Inclusion

• Develop and implement the strategic roadmap and engagement plan of Lactalis USA’s Diversity, Equity Inclusion programs
• Research and advise leadership on industry best practices, priorities, strategies and goals related to DE&I
• Lead and provide guidance on the development of DE&I focused policies and guidelines
• Educate and guide employees, managers, leaders, and executives on various DE&I topics through the development and implementation of training programs
• Conduct the bi-annual DE&I Survey while utilizing various strategies to maximize employee engagement throughout the process. Utilize survey findings to report and develop key action items and future roadmaps
• Oversee the preparation and development of monthly DE&I Communications
• Actively participate, monitor, and support the progress of the USA DE&I Council and Employee Resource Groups

Culture and Employee Engagement

• Lead the development, launch, and action planning of the bi-annual Lactalis Group Employee Engagement (Culture Check) survey
• Develop and implement an employee engagement strategy that addresses improving employee retention metrics
• Collaborate closely with HR, leadership, and executive teams to establish and maintain a positive workplace culture
• Partner with the communications team to create and deliver engaging communications that inform and inspire employees on related topics
• Oversee key employee engagement programs such as internal challenges, employer branding programs, employee recognition programs, and year-end gifts

From your STORY to ours

Qualified applicants will contribute the following:

Education and Experience

• College or University Degree with a concentration in Business or Human Resources Management (preferred)
• Certificate in Diversity, Equity, & Inclusion from institutions such as AIHR, HRCI, or SHRM (preferred)
• 5-7 years of experience in human resources, organizational development, strategic planning, change management, or Diversity, Equity & Inclusion related work
• Past experience in manufacturing organizations is an asset

Knowledge, Skills and Abilities

• High proficiency with standard office computer technology such as Microsoft Office Products (including Word, Excel, and PowerPoint), and the internet (ie: online research skills)
• Project Management skills in a changing and complex environment
• Ability to work with both virtual and in-person teams
• Ability to work independently and as a member of a team
• Strong organizational and time management skills
• Strong oral & written communication skills, interpersonal skills, diplomacy, and professionalism
• Ability to multi-task, work effectively in a fast-paced environment, and recognize priorities & deadlines
• Ability to adhere to policies and handle confidential information
• Fluent English language skills are required. Bilingualism in Spanish or French is an asset.

Lactalis Heritage Dairy is an equal employment opportunity employer. We will not discriminate against applicants with regard to any legally-recognized basis including, but not limited to: veteran status, race, color, religion, sex, national origin, age, marital status, sexual orientation, and physical or mental disabilities.

Lactalis Heritage Dairy

Aquent Studios (aquentstudios.com) is a specialty services division of Aquent (aquent.com), the largest marketing and creative staffing firm in the world. Although that sounds big, the Studios division feels like an entrepreneurial company as our teams work closely to deliver outstanding applications for our diverse clients.

Studios is seeking an experienced Engagement Manager to help support our team working on innovative projects for the technology (software engineering) arm of one of our top manufacturing clients. The Engagement Manager will be primarily responsible for the efficient management of the client’s Managed Service Provider program and will share key account management duties, including ongoing business development and customer success.

Recruiting Management Responsibilities:

• Work closely with the client’s Managed Service Provider, including utilizing the SAP Fieldglass system to acknowledge requisitions and work with Studios Recruiting to manage the candidate recruitment process
• Responsible for technically vetting the candidates based on the job description
• Lead the recruiting process for new roles and work with Studios recruiting to identify and attract candidates that will thrive within our client’s environment
• Work with clients and/or Aquent Managers to drive intake calls and manage the interview process
• Manage and ensure a healthy candidate pipeline for recurrent roles in support of time-sensitive positions
• Support closing of candidates through the interview process including preparing candidates for client interviews
• Lead pre-start onboarding orientation with new hires, immigration, assist with tech set-up and onboarding check-ins specific to client’s onboarding documentation
• Responsible for managing Recruiting scorecard based on Studios performance metrics

Account Management Responsibilities:

• Support employee engagement processes with ongoing check-in conversations to ensure both client and employee needs are being met
• Develop, document, and improve internal processes for client compliance and record-keeping
• Ability to commute onsite to client facilities to lead and support in-person business meetings, as required
• Represent Studios on the vendor management review meetings and candidate intake/spotlight meetings
• Grow the business on an annualized basis by aligning to the Studios Performance Recruiting metrics (aka Managed Service Provider Scorecard KPIs)

Skills, Knowledge, and Experience required for success in this role:

• Prior history with some aspect of Web/Mobile application development and/or technical recruiting
• Successful track record in client services: understands the client’s business with exceptional customer focus
• Experience in using vendor management systems
• Responsive, deadline-driven, and works with a high sense of urgency
• Experience with Microsoft Office (especially Excel) and Google Workspace (especially Gmail, Drive, Sheets, and Docs)
• Ability to communicate and coordinate effectively, and collaborate with multiple stakeholders and groups
• Proficiency in analyzing data, using critical thinking and problem-solving skills
• Flexibility in adapting to new tools and processes

Location

• Chicago (IL), or Rock Island (IL)/Moline (IL)/Davenport (IA)/Bettendorf (IA) area, with the ability to commute onsite to client facilities regularly
• Expected to work supporting Central Time Zone (core business hours are 8am -5pm)

Aquent Studios

AKIRA Studio Assistant

The Company

In 2002, AKIRA opened the doors to its first women’s clothing boutique in Chicago. Since then, the company has extended its reach to 30+ stores across the United States, as well as a thriving eCommerce business (shopAKIRA.com.) AKIRA is extremely well-poised for sustained growth as we continue to build a nationally recognized brand.

AKIRA’s culture has one very large, distinct difference from other fashion competitors: Other-Worldly Customer Service and Fanatical, Obsessive Attention to the consumer’s needs and desires. The core principle for all employees at AKIRA is to Act and Think Like an Owner, and this belief can be reflected across all areas of the company.

The Position

Studio Assistant

Location

Chicago, IL – Onsite

Essential Functions:

• Organize and prep studio samples for photo shoots
• Work closely with stylists to plan and prepare products for sets
• Assist on set with keeping track of shoot lists and scanning merchandise
• Assist photographer setting up photo equipment, backgrounds and sets for shoots
• Assist stylist in cleaning and returning props and merchandise
• Steaming garments and getting them photo shoot ready
• Stay on top of shot and to be shot lists
• Keep studio clean and organized
• Other duties as they arise
• Play a key part in AKIRA’s photoshoots

The Ideal Candidate Has/Is:

• Strong work ethic
• Ability to multitask
• Strong sense of urgency
• Fun, personable, & a positive attitude
• High level of integrity & ability to be a team player
• Extremely organized

Benefits and Perks:

AKIRA offers competitive benefits for full time employees, including Medical, Dental, Vision, Life, LTD, FSA/HSA, 401(k), and employee discount. We are committed to encouraging internal development and providing significant career enrichment opportunities. Most importantly, what has propelled AKIRA’s growth and success over the years has been the dynamic culture within the company – if you’re filled with passion, have a strong desire to get things done, and if you want to go to a place where you know your work matters and where you can implement your ideas and decisions, then AKIRA just might be the place for you.

Job Type: Part-time/Full-time

AKIRA/shopAKIRA.com

It’s an exciting time to join the HUNGRY Team, as we expand our operations with new and existing clients!

We are currently seeking a Client Success Manager to support our Food Solutions Sales team selling corporate lunch programs.

Candidates MUST HAVE relevant food sales experience!

HUNGRY Company Highlights:

● Inc. 5000: Ranked as one of the fastest growing companies in the USA for the 3rd year in a row! (2019, 2020, & 2021)

● Ranked as one of Forbes: Best Start-Up Employers

● HUNGRY is the first ever platform (www.tryhungry.com) that connects companies to 500+ top local chefs for business and event catering, including: Food Network chefs, Bravo Chefs, and celebrity chefs

● HUNGRY has raised over $30 million dollars including from Sands Capital Ventures, Jay-Z’s Marcy Venture Partners, Evolution VC Partners, Motley Fool Ventures,, former Whole Foods co-CEO Walter Robb, and celebrities Kevin Hart, Usher, Chef Tom Colicchio, Chef Ming Tsai, Chef Sam Kass and half a dozen top NFL players.

HUNGRY is seeking an experienced, sales-oriented account manager to grow existing accounts within the Food Solutions division which includes ad-hoc catering, popups, recurring lunch programs, snack replenishment, and more! In this role, you are responsible for creating HUNGRY “Super Fans” and increasing revenue for each account through exceptional customer service and execution.

While our Account Executives focus on securing contracts from new prospects, the Client Success Manager will be directly responsible for coordinating all aspects of the program execution across all HUNGRY departments, including but not limited to: operations, chef network, marketing, technology, finance, among others. You must be able to work in partnership with the Account Executive to gain a full and complete understanding of the clients’ needs, with the goal of serving as the champion/advocate for the client within the HUNGRY organization.

In this role, you will provide management and oversight over dozens of corporate, government, and multi-tenant commercial accounts, so you must be able to handle a multitude of clients at the same time. Prioritization, delegation, attention to detail, and a sense of urgency are key traits in this role.

Your performance will be measured not only by your ability to successfully handle multiple accounts at time, but you will also be financially rewarded for your ability to grow the revenue for each account.

Your daily responsibilities include:

● Hosting meetings (virtual and/or in-person) with the Account Executive and new clients to outline the details of the contracted program(s)

● Coordinate across all HUNGRY departments to execute on those details as outlined in the Statement of Work

● Build trust and solid relationships with the clients through timely communication and delivering on expectations

● Always looking for new ways to organically grow an account by focusing on incremental sales opportunities, e.g. adding days of service, expanding meal programs, etc.

● Scheduling orders on the HUNGRY operating system (HUNGRY OS)

● Working with the Chef Network team to finalize menus that adhere to our strict profitability, portioning, and quality requirements

● Coordinating and troubleshooting with the operations team to make sure all logistics are taken care of and that the client satisfaction ratings remain high at all times

● Working closely with the marketing department to ensure that all marketing materials are produced in a timely manner and well-executed especially for new client / location launches

Key Skills of a Great Client Success Manager

● Able to seamlessly handle multiple clients and projects simultaneously

● Strong interpersonal skills with positive energy

● Able to find the Win-Win-Win (Client Win + HUNGRY Win = Partnership Win)

● Detail-oriented, operationally sound

● Able to respond effectively to client issues/problems in real time and turn them into positive outcomes

Requirements and Qualifications:

● Willingness to work on-site and conduct client visits at least twice per week

● 3- 5 years of experience in sales and/or account management, preferably in the hospitality, food service, or restaurant industry

● Able to manage a portfolio of multiple accounts and clients within a city market

● Previous sales experience is strongly preferred

● Exceptional communication skills, both written and verbally

● Team-player mindset and willingness to collaborate

● Willing to take responsibility and act independently when necessary

HUNGRY

Our client is currently seeking a Tax Filing Client Manager

Fully Remote

6-month contract

As Tax Filing Client Manager duties include, but are not limited to, the following:

– Manage all aspects of client interaction for tax filing workstream

– Meeting facilitation – Point of escalation for any Tax Filing related client issues

– Addresses escalations and works to resolve issues and prevent further escalation.

– Resolves/Pushes open items to resolution in line with Tax Filing POV.

– Responsible for overall client delivery and satisfaction in Tax Filing.

– Educates & coaches associates and clients and provides subject matter expertise related to tax filing.

– Liaison with various teams for items related to tax filing, compliance changes, etc

– Coordinate testing for Deposit and Reconciliation processes for updated interfaces

– Monitor and audit various tasks to identify trends and process improvement opportunities

– Variance analysis control point when issue needs escalation or analysis

– Communicate complex issues to clients as needed

– Respond to direct inquiries from Client/Payroll teams – represent TFSS in meetings

– Support and provide research on compliance and regulatory issues and escalates when needed

– Monitor metrics and be responsible for identification of process or other issues and provide suggested resolution

– Coordinate and/or provide needed training for new associates or processes

– Work and support implementation of new clients – Onshore and Offshore

– supporting / overseeing ongoing operations – Compile, report and analyze metrics

Qualifications

– Advanced understanding of payroll and tax and/or related subject matter desired

– Minimum of 5 years’ experience in payroll tax filing related field

– Advanced understanding of regulatory and legislative guidelines desired.

– Ability to work under tight deadlines managing multiple tasks

– Excellent work ethic – Attention to detail

– Strong verbal & written communication skills

– Team player with ability to coordinate effort

– Strong computer skills with current technical knowledge

The Judge Group

Category Manager – Raw Materials

The Category Manager’s (CM) foremost responsibility is to manage the USA raw material portfolio, and strategic sourcing and to ensure that the supplier’s performance is at the appropriate level. The position takes a clear leadership role as new sources and production materials are evaluated, selected, and introduced. A CM manages the ongoing performance of suppliers including costs, OTIF metrics, and material quality. Leads savings projects, supplier continuous improvement activity, and corrective action efforts at the site level. They conduct assessments to determine opportunities to improve quality, and service levels, and evaluate future value-driving opportunities. The CM is an essential contributor to the establishment of commodity and supplier strategies.

Supplier Performance

· Manage supplier development efforts critical to site needs

· Lead efforts to implement new or alternative materials and specifications with existing suppliers

· Facilitate timeliness of change control/qualification process

· Benchmark and recommend process improvement & and operational efficiency initiatives

· Work with quality, technical services, and operational groups to determine and aid suppliers with implementing process capability & and reliability measures for key sources

· Support site efforts to drive down total cost and reduce lead times

Sourcing Site Commodities

· For the assigned portfolio, a CM researches the local market to understand source and material options, compares to the current and anticipated needs of the site, and determines the path forward to align and secure optimal pricing and appropriate supplier alignment.

· Leads RFQ/ bidding events on managed commodities to obtain the lowest total cost.

Lead New Source & Material Introduction

· Serve as procurement point of contact and develop costs for new customers or product launch support

· When necessary, leads the discontinuation of outgoing material or suppliers

· Coordinate within various groups for necessary production or line trials for new suppliers and materials

· Define necessary site contacts with suppliers, construct communication process

· Assure necessary change controls are initiated and implemented

· Assure material and supplier qualification process completion

Procurement Strategy and Plans:

· Provide site-based plans & and objectives to help ensure alignment of sourcing strategies

· Ensuring alignment of procurement strategies with business strategies

Education and experience

· Bachelor of Science in Supply Chain, Engineering, Chemistry, Biology, and other related business discipline. No degree is required with 7 years of experience in strategic sourcing, supplier quality management, or supply chain management. Master’s Degree not required but desirable.

Skills and abilities:

· Minimum 5 years of experience in strategic sourcing and procurement, quality systems and operations, manufacturing, packaging, materials management, or relevant technical discipline is beneficial.

· Previous pharmaceutical and Personal Care (Beauty Segment) industry experience is required.

· SAP experience required and advanced excel skills a plus.

· Candidate should have a good understanding, training, and experience using quality assurance and control methods, tools, and approaches, such as Statistical Process Control, Process mapping, and statistical capability analysis.

· An ideal candidate would have experience working with suppliers towards process and continuous improvement, and implementing solutions to increase levels of supplier quality/reliability and reducing costs.

· Strong project management and communication skills are desired, with the ability to work effectively across multiple functional disciplines and with people in various geographies and cultures.

· Candidate should possess effective influence and persuasion skills, and have recent project management experience, with proven ability to lead projects and programs.

Forrest Search LLC

Title: Product Manager

Location: Matteson, IL (hybrid)

Hire Type: Direct Hire

Salary: $110-$140k/yr

Job Summary:

The Technical Product Manager is part of the Product Management team within the Industrial Automation business unit. The role’s key responsibility is to ensure the continuous health of the product lines that they are responsible for.

Job Duties:

• Drive the P&L Performance and customer experience for the product line(s)
• Monitor and support improvement of the operational performance of the product line(s) by working with supply chain, demand planning, scheduling/planning, engineering, and manufacturing.
• Create, manage, and document the entire product life cycle from strategic planning to tactical activities, including products manufactured within and outside of the region.
• Initiate, maintain and support execution of product rationalization strategy and obsolescence projects.
• Establish and update product pricing guidance based on competitive product features, support, pricing, and other factors related to the overall competitive position of the market.
• Analyze returns, win/loss sales, and quoting data relating to the product line to identify opportunities for product offering optimization.
• Support development and implementation of the long-term product strategy and roadmap for specific product ranges, including coordinating roadmaps with the global Industrial Automation team.

Qualifications:

• Bachelor’s degree in Engineering, Marketing, or related field. Advanced degree preferred.
• Minimum of 7 years previous sales, engineering or marketing experience. 5+ years of Product Management experience preferred.
• Domain expertise in pneumatic, electric, or motion control components. 5+ years of experience preferred.
• Understanding and exposure to operations, engineering, distribution and supply chain
• Proven track record in a metrics focused environment including weekly and monthly quarterly reporting and analysis.

Sterling Engineering

At CALDIC we value our team spirit, built on strong relationships and open communication. You will be part of a community where you can always get support from experienced colleagues. At the same time we encourage an entrepreneurial mindset: you have the freedom to act and take initiative to bring your ideas to life. At CALDIC we want to give everybody the opportunity to make a difference.

Everyday hundreds of thousands of people around the world are in touch with a food, pharma, personal care, or industrial product that has been handled with care by CALDIC. At CALDIC we are the linking pin, connecting people, products, and solutions for a better world. But we go beyond connecting to ensure we deliver on our business partners’ requirements for added-value R&D, manufacturing, and packaging solutions, while minimizing the environmental impact. This makes CALDIC the partner of choice in innovative and sustainable solutions in life science and specialty chemicals. Our tagline ‘Because we care’ underlines our commitment to our people, our business partners, and our planet. On a daily basis around 1200 CALDIC employees go the extra mile to deliver value-add solutions. CALDIC s present in 19 countries in Europe, North America, and Asia Pacific.

Position Function:

The Principal Product Manager will focus on day-to-day activities related to Principal Development, as well as supporting the execution of the strategy set for the assigned Principals. Key aspects of this role include product cost administration, new product and new vendor set-up, gathering marketing material and rationalizing product portfolio offerings. This role will help identify activities that need to be simplified and processes that need improvement to reduce transactional costs. Part of this role will also involve handling all aspects of the buying process (including basic sourcing and negotiation) with suppliers and selected Principals, in order to gain the skills needed to successfully manage and develop more strategic Principal relationships in the future.

As a team member at CALDIC, you’ll enjoy:

• Benefits package
• Performance Bonus
• Paid time off
• Employee Appreciation
• Hybrid
• Paid Tuition

Duties & Responsibilities

1. Develop and implement strategic plans for assigned Principals, aligning the goals of the Business Teams with those of the Principals’ in the portfolio
2. Monitor all aspects of both CALDIC and the Principal’s performance in achieving the strategic plans on a regular basis.
3. Gain market insights to translate relevant trends into objectives, generating an actionable strategic business plan.
4. Accountable for meeting Principals’ targets relating to the overall business strategies.
5. Producing quarterly reports
6. Responsible for day-to-day interactions with the assigned Principals including maintaining good working relationships.
7. Support the Business Teams and Pricing team with periodic contracting processes, RFQ’s, and regular costing needs.
8. Work with the Replenishment Team to ensure product is available based on customer and internal needs.
9. Support all other internal teams at CALDIC when escalation to Principals is needed.
10. Develop and maintain professional relationships and networks with internal customers, suppliers and other procurement organizations.
11. Establish multi-level connections within each of the Principal’s businesses.
12. Participate in continuous improvement activities to optimize the supply of materials in an efficient manner.
13. Create and sustain relationships that support double digit growth and cost optimization enthusiastically.
14. Maintain strict cost controls to help drive 100% customer satisfaction.
15. Provide the necessary resources to implement, support, and enforce the health and safety policies and programs within the company by working in compliance with all applicable laws and regulations, safe work practices and procedures established by CALDIC.
16. Participating in Trade Shows
17. Provide coverage for other members of the Principal Development Team as needed.

Skills & Education Required

1. Must have 3-5 years’ experience in commercial food manufacturing and distribution.
2. Vendor Facing Product Management experience.
3. Experience in Food manufacturing, distribution, Functional & Nutritional Ingredients mandatory!
4. Food Science considered an asset.
5. Must have experience in the following: Starches, hydrochloride , Dairy, plant, GUMS, Volume
6. Commercial mindset, willingness to learn and hands-on/custom centric attitude is necessary.
7. Data Entry
8. Knowledge of Marketing, Procurement or Supply Chain is an asset.
9. Must have advanced computer skills (Microsoft Office Suite, Commercial Reporting Tools, CRM and ERP tools), EXCEL
10. Must have strong communication, interpersonal and negotiation skills.
11. Must have strong relationship building skills.
12. Must have strong organization skills.

CALDIC is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon: Age, Citizenship, Colour, Family Status, Gender (including pregnancy, childbirth, or related medical conditions), Gender Identity or Expression, Marriage, and Civil Partnerships, Physical and/ or Mental Disabilities, Political Belief, Race, Religion, Sex, Sexual Orientation, or other applicable legally protected characteristics.

Accommodations are available upon request for any candidate and/ or employee.

To apply, please submit your resume along with a cover letter highlighting your relevant experience and why you are interested in this position.

Caldic North America

CarMax, the way your career should be!

Work Location and Arrangement: Work location is flexible if within 100 miles of the Richmond, VA Technology Innovation Center, Dallas Technology Hub or Atlanta, GA CarMax Auto Finance Office if approved by the Company.

8116 – Midtown Office – 2220 W. Broad Street, Richmond, Virginia, 23220

Work Authorization: Applicants must be currently authorized to work in the United States on a full-time basis.

Manager, Retail Strategy & Analytics:

About The Team

The Retail Strategy team is a world-class community of analysts who work in a collaborative environment that leverages a variety of strategic and technical skillsets to help drive CarMax’s $20B retail sales business. CarMax’s retail business is undergoing an exciting eCommerce & omnichannel transformation which is helping us extend our market leadership while positioning us for future growth. The Retail Strategy team is at the center of this transformation and is focused on driving a cohesive end to end omni channel experience as customers shop on our website, with our contact center, and in our stores.

Our team tackles this work while ensuring we are a great representation of CarMax’s 4 core values:

Do the Right Thing: We prioritize maintaining the culture of integrity which has set CarMax apart in the used car industry, and promote a respectful and inclusive environment at work

Put People First: We’re focused on nurturing associate development and on maintaining a healthy work culture, while also making sure our customers are offered a great experience

Win Together: Teamwork is essential to what we do; we regularly learn from each other and draw on each other’s expertise and perspectives

Go for Greatness: We continually improve our abilities and the products that we support, to reinforce CarMax’s position as the industry leader

About The Role

Buying a car is a major, exciting purchase for customers which involves many steps & considerations from researching vehicles online, to understanding financing, to ultimately buying that perfect car – Each year, millions of customers come to CarMax searching for their perfect car. The Retail Strategy team leverages data, analytics, and strategy to help ensure customers receive a great experience today while driving CarMax’s eCommerce & omnichannel transformation.

There are several sub-teams on Retail Strategy who focus on the different parts of the retail shopping journey. As a Manager in Retail Strategy, you will work with business partners in our Product, Technology and Operations departments to help drive the retail business forward on a team focused on one of these areas:

• Web Strategy – Works to analyze, understand, and inform priorities to optimize customers’ upper funnel search & finance experiences on CarMax’s digital properties
• Product Strategy – Works to build & enhance online progression steps that allow customers to complete as much of the car buying process online as desired
• Customer Experience Center (CEC) Strategy – Works to ensure CarMax’s contact center provides exceptional service to customers needing assistance via phone, text or chat while shopping remotely for a vehicle
• Sales Strategy – Works to ensure the in-store shopping experience for all customers is exceptional, regardless of they completed steps of the buying process online
• Business Operations Strategy – Works to enable a fast & easy process for customers in store when they are ready to transact

What You Will Do – Essential Responsibilities

• Be a thought leader who helps set the strategic direction for business partners in Product, Technology and Operations
• Partner across the business to ensure the strategy of all teams you support ladders to CarMax’s overall retail vision
• Develop & enhance analytical tools, such as data sets, models, reports, and dashboards, utilizing them to monitor performance and drive ongoing performance
• Generate value-creating ideas and work with business partners to prioritize and activate against these ideas
• Design & analyze tests to evaluate the effectiveness of changes to our products and operations

Qualifications and Requirements

Ability to consistently deliver at a high level on the responsibilities listed above. Requirements listed below are representative of the knowledge and skills required:

• A track record of excellent problem solving, strategic thinking, and quantitative/qualitative analysis
• Experience conducting large scale data analysis to support conclusions, and a willingness to gain proficiency in data analysis tools such as SQL, or Tableau
• Ability to apply business and technical knowledge to solve complex problems, produce results, and make recommendations
• Ability to communicate complex topics to people with varying backgrounds and levels of technical familiarity
• Willingness and enthusiasm to collaborate with a team of passionate analysts and business partners who are regularly shaping strategy at a big-picture and a detailed level
• Four or more years of experience in an analytical or strategic role
• Four-year undergraduate degree with strong academic performance

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.

Our Commitment to Diversity and Inclusion:

CarMax is committed to bringing together people from different backgrounds and perspectives, providing employees with a safe, welcoming, and inclusive work environment.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, protected veteran status, disability status, and any other characteristics protected by law.

Upon an applicant’s request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

CarMax