The ideal candidate will have 3-5 years of hands-on experience as a Consumer Service Manager, managing multi-site, multi-country/region consumer service agents, preferably in consumer packaged goods industry.
Responsibilities
- Hire, train and supervisor consumer service agents to provide top grade service to consumers.
- Set performance standards – warranty, technical assistance, problem solving, fraud detection, etc.
- Monitor, evaluate CS agents, provide guidance/trainings for improvement.
- Take lead role in guiding/training/monitoring multiple CS centers, US, Philippines, China.
- Establish KPIs, dashboard reports and mediate consumer related issues at all levels.
- Communicate effectively with other members of team
Qualifications
- Bachelor’s degree from an accredited school
- Strong work ethic and communication skills
- Proficient in Microsoft Office suite and customer relationship management software
Intex Recreation Corp.
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Model Recruiters for Fashion and Talent Agency
Job Description
A top-tier modeling agency is now hiring motivated Model Recruiters to scout new talent and connect with aspiring models in the Atlanta market and beyond. This is a remote-friendly, commission-based opportunity ideal for self-starters who are passionate about fashion, talent development, and building strong networks in the entertainment industry. If you’re looking for flexibility and income potential while expanding your footprint in the modeling world, this role is for you.
Job Responsibilities
- Identify and recruit potential modeling talent through online platforms and personal networks
- Build and maintain a pipeline of qualified candidates for agency representation
- Conduct initial outreach and guide talent through the application process
- Attend weekly calls and monthly virtual meetings for team updates and support
- Stay informed on trends in the modeling and entertainment industries
Requirements
- Must be 18 or older
- Familiarity with the fashion or modeling industry preferred
- Self-driven, organized, and results-oriented
- Smartphone and/or computer required for daily communication
- Able to work independently with minimal supervision
Compensation
- Commission-based pay structure with unlimited earning potential
- 90% remote flexibility
- Access to an established network within the Atlanta modeling market
- Ongoing mentorship and brand-building opportunities