ABOUT DRIVE SHACK
Drive Shack offers a fresh alternative to the day and nightlife scenes with more than just a place to go, but a place to be yourself and enjoy yourself. We pride ourselves on creating an experience our guests can enjoy from the moment they enter to the time they leave. With competitive, social entertainment through golf-related leisure and large-format entertainment venues, we welcome you to enjoy gaming and premier golf technology with a chef-inspired menu, craft cocktails, and engaging social events throughout the year. Drive Shack currently operates four venues in Florida, North Carolina, and Virginia. To learn more or plan your visit, please visit driveshack.com.
Job Purpose
The Event Sales Coordinator is responsible for booking and coordinating events at Drive Shack, by prospecting for new social event opportunities and converting incoming leads to booked events while supporting the sales leadership team with daily tasks and drives venue business growth and success. (On-Site Position)
Responsibilities
- Create event packets and other related marketing materials for the sales team
- Process banquet event orders and financial management in Tripleseat
- Perform sales and administrative tasks including entering, processing, and communicating sales orders, answering customer calls, developing, and maintaining relationships with clients; Following up on any BEO changes directed by Sales Managers
- Prepare and create materials for BEO meetings with the event sales team
- Track and distribute final payment reminders to clients
- Proactively identify ways to improve the office processes and elevate team excellence
- Sell and coordinate events from booking to communicating details to the venue’s management teams, ensuring each client has a unique and memorable event
- Proactively prospect and introduce new social event business opportunities
- Work directly with various members of the Operations Team and the Director of Sales on areas of opportunity to further enhance the guest experience and profitability
- Responsible for knowing assigned local markets for social event opportunities
- Understanding all aspects of our event packages and add-ons
- Maximize revenues through upselling techniques
- Accomplish department and organization mission by completing related results as needed
- Ensure that guests receive immediate, friendly, and personalized service while establishing a rapport with the guests to build relationships
- Represent Drive Shack by joining and participating in local community organizations with your Director of Sales and/or Sales Managers
- Attend networking events, trade shows, and expos when necessary
- Coordinate staffing with the Event Manager
- Perform other duties as requested by management
- Follow all safe work practices and requirements; immediately inform your supervisor if you see a hazard
CORE COMPETENCIES
- Critical thinking
- Fosters teamwork
- Drive Results
- Demonstrates ability to take feedback development of oneself.
- Excellent internal and client communication skills
- Detail oriented
Qualifications
- High school or equivalent education required. Culinary/Hospitality Management Degree or Apprenticeship Program preferred
- Two (2) years of administrative or sales support-related experience or a minimum of one (1) year of event sales preferred
- Prior food and beverage experience
- Excellent customer service skills
- Detail-oriented with a strong data entry skillset; Must be able to use relevant computer applications (Microsoft Word, Excel, Outlook; restaurant-specific software including point-of-sale registers and business metric applications)
- Goal-oriented individual with high-energy looking to grow in group sales and events space
- Outstanding time management, organizational, and communication skills
- Ability to effectively present information and respond to questions from peer groups or managers, as well as guests
- Must be able to work in a fast-paced, high-energy environment
Education
- High School Diploma required; College Degree preferred. Entrepreneurial spirit and self-starter
Skills/Abilities/ Personal
Characteristics
- Acts with integrity, self-motivated, professional composure, and ability to adapt and be flexible with a high degree of change. Excellent attention to detail.
Working Conditions
- Days and hours of work vary by schedule. Evening and Weekend work may be required.
- Special working conditions include but are not limited to a range of circumstances such as working sitting or standing for periods of time.
- May need to lift up to 50 pounds.
- Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Our company is committed to equal employment opportunities for all. We will not discriminate against employees or applicants for employment on any legally recognized basis, (protected class), including but not limited to: race, color, religion, genetic information, national origin, sex, pregnancy, childbirth, medical conditions, age, disability, citizenship status, uniform service member status, or any other protected class under federal, state, and/or local law.
Drive Shack
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