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Title: Senior Art Director

Company/Location: Patients & Purpose / New York

Department/Discipline: Art

Competencies: Customer Focus, Interpersonal Savvy and Creativity

Overview: The Art Director is responsible for learning about the basics of healthcare advertising, creating concepts on strategy, and the agency process. The Art Director is a driven and ambitious member of the creative team with an eye for design.

Responsibilities:

  • Develop concepts and supporting materials for 360º healthcare advertising
  • Work closely with copy and account services as a team player to ensure that the creative needs of your brand(s) are met
  • Be a brand steward: manage design, typography and overall visual identity in the online and offline spaces
  • Stay Creatively Fresh: actively seek and share digital inspiration (creative, technology, general digital trends) with their teams, art department, and agency
  • Ability to present/communicate in an organized, professional, and effective manner
  • Responsible for managing workload and timeline.
  • In person client travel is required

Qualifications and Experience:

  • Strong knowledge of Adobe Creative Suite
  • Hybrid designer: print and digital
  • 2-6 years’ experience at an advertising agency
  • Team oriented
  • Basic knowledge of presenting creative work
  • Degree in Art Design/Advertising
  • Demonstrate outstanding creative conceptual and design skills through a portfolio that is clean and visually strong

Omnicom Health Group is committed to hiring and developing exceptional talent. We agree that talent is equally distributed, and we’re focused on developing diverse teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us—we look forward to getting to know you

Patients & Purpose

Assistant General Manager Responsibilities include, but are not limited to:

  • Control the day-to-day operations of the venue within the policies and guidelines set forth by the company, including the ensurance of appropriate levels of staffing.
  • Maintain a professional company image, including restaurant and bar cleanliness, proper uniforms and appearance standards.
  • Control Profit & Loss by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports and taking appropriate actions to include maintaining appropriate stock of liquor, beer and other bar or restaurant products.
  • Maintain cost of goods sold, nightly comps, nightly recap reports and safe audits by overseeing inventory counts.
  • Respond to customer service needs to provide the highest standards of service.
  • Assist the General Manager in the management of third-party vendor contracts.
  • Complete financial and personnel/payroll related administrative duties accurately, on time and in accordance with company policies.
  • Recruit, interview and hire supervisory and hourly team members; train, supervise and motivate; take disciplinary action and terminate supervisory and hourly team members when necessary.
  • Train employees, as assigned, in an ongoing basis.
  • Ensure a safe working and guest environment to reduce the risk of injury and accidents.
  • Manage all third-party entertainment vendors, as well as Entertainment Director, if applicable.
  • Assists with ensuring the daily deposits have been deposited, safe counts conducted and venue’s cash is secured at all times.

Assistant General Manager Qualifications

  • High School Diploma or GED; College degree preferred.
  • Must have 1-3 years leadership experience in a fast paced hospitality food and beverage environment and have proven ability to thrive in such environment.
  • Good people management skills, communication and listening skills.
  • Proven ability to lead a team and communicate efficiently, both verbally and in writing.
  • Must be flexible and adaptable to change.
  • Demonstrated time management and organizational skills.
  • Must be internally motivated and detail oriented and have a passion for teaching others.
  • Exceptional time management and organization skills.
  • Ability to work evenings, weekends and holidays.
  • Must be at least 21 years of age.

The Assistant General Manager position requires the ability to perform the following:

  • Moving safely and efficiently about the facilities.
  • Carrying or lifting items weighing up to 75 pounds.
  • Handling food, objects, products, and utensils.
  • Bending, stooping, kneeling.

Live! Hospitality & Entertainment

Seminole Classic Casino pioneered Indian gaming when it opened as the country’s first large stakes bingo hall in 1979, eventually expanding with gaming machines and poker. The landmark casino is now home to over 1,000 state-of-the-art, newest-title slot machines and other local favorites such as Diamond Lottos, Fort Knox, Pirate’s Loot. The gaming leader also offers 24/7 live table game action with games including Blackjack, Baccarat, Spanish 21, Three Card Poker and many more. Seminole Classic Casino also features the Hollywood Hall entertainment pavilion and the Stage Bar, a full-service bar that features live entertainment nightly. Patrons can enjoy the EATstreet dining area with food options such as Soygood, Slice and Mojoe as well as a burger and wing joint named Flying Cow.

Our Commitment to Service:

We don’t have customers, we have Guests. Each visitor is our Guest, just as you have a Guest in your home. You take a certain level of pride when you have an invited Guest in your home. You should take the same pride with every Guest who visits one of our properties. Unparalleled Service isn’t just a part of our mission statement at Seminole Gaming; it’s a commitment to each and every one of our current and future Guests.

JOB SUMMARY:

Assists in the development, planning and implementation of promotions.

ESSENTIAL JOB FUNCTIONS:

May include but are not limited to:

  • Assists in the formulation of theme, calendar and matrix layout for monthly promotions.
  • Creates ongoing excitement on the gaming floor via announcements and player interaction and assists guests in the participation in promotions.
  • Ensures that promotion event areas are stocked with necessary supplies, decorations and secures items at conclusion of promotion/event.
  • Ensures collateral materials for promotions and events are displayed prior to and recovered at the conclusion of each project.
  • Establishes reports and systems to monitor actual expenses compared to budget and suggest necessary action to meet budget guidelines.
  • Assists management in disseminating information about events to all impacted operating departments.
  • Interfaces with operating departments to ensure timely coordination of all events.
  • Assists Promotions Manager in executing budgets for individual promotions, records expenditures, charts budget variances.
  • Maintains security and confidentiality of files, records and lists.
  • Ensures that promotional inserts and envelopes are prepared and sealed on a timely basis.
  • Works closely with outside vendors for promotional set ups.
  • Trains other Players Clubs Representatives to assist in virtual and barrel drawings.

QUALIFICATIONS:

  • Bachelor’s degree in Accounting, Business Administration, Finance or Marketing preferred Computer skills preferred
  • Proficient knowledge of Microsoft Office, Excel and Word is required.
  • Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.
  • Experience in working with public under stressful conditions preferred; or an equivalent combination or education and/or work experience.
  • Must be able to analyze Marketing and Promotions data.
  • Must be able to function and manage in non-standard situations where independent judgment is required and limited guidelines exist.

WORK ENVIRONMENT:

  • Must be able to work in a smoking environment
  • Duties and responsibilities are typically performed in the following two areas: Professional office environment and Casino Floor with constant exposure to general public
  • Able to lift up to 25lbs
  • Must be able and willing to work any shift and long hours when necessary to include working evenings, weekends and holidays
  • Must be able to continuously maneuver around the office and property, often standing for long hours
  • Must be able to respond to visual and aural cues
  • Must have the manual dexterity to operate a computer and other office equipment

CLOSING:

The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.

As part of Seminole Gaming’s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to:

  • Credit Check
  • Criminal Background Check
  • Drug Screen

For a listing of all opportunities at Seminole Gaming, please go to www.gotoworkhappy.com.

Disclaimer

While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

Seminole Classic Casino Hollywood

Sports & Social brings the best in sports watching and exciting entertainment to it’s upscale gaming parlor and social lounge. The 22,000-square-foot, two-level space is outfitted with

state-of-the-art AV technology, including an LED display at its centerpiece that allows guests to enjoy multiple games and sporting events at once. Sports & Social offers guests an elevated dining and beverage experience including made-from-scratch menu items and curated cocktails, live music and special events several days a week, a wide variety of interactive social games, and an expansive outdoor rooftop patio.

Manager Responsibilities include, but are not limited to:

  • Ensure compliance with standards of service and operating procedures.
  • Adhere to federal, state and local regulations concerning health safety or other compliance requirements.
  • Supervise day-to-day activities of one or more food and/or beverage outlets or assigned portion of the operation.
  • Plan and organize work.
  • Communicate and enforce policies and procedures.
  • Recommend and/or initiate salary, disciplinary, or other staffing-related actions in accordance with company rules and policies.
  • Alert management of potentially serious issues.
  • Ensure all staff is properly trained and certified and have the tools and equipment needed to effectively carry out their job functions.
  • Ensure guests are greeted upon arrival. Respond appropriately to guest complaints. Establish and implement appropriate service recovery guidelines in order to ensure total guest satisfaction.
  • Assist with creating innovative programs and promotions to market special menu items, increase sales, and increase guest patronage. Assist in the development and implementation of new menus and local food and beverage marketing programs, and participate in and maintain system-wide food and beverage marketing programs.
  • Assist in monitoring performance of the restaurant through analysis of guest feedback and financial results. Initiate corrective action as needed.
  • Maintain procedures to (1) ensure the security and proper storage of restaurant inventory, and equipment, (2) ensure the security of monies, credit and financial transactions, (3) replenish supplies, inventory, uniforms, etc. in a timely and efficient manner, and (4) to minimize waste and control costs. Participate in taking inventories.
  • Achieve budgeted revenues, control expenses and labor costs, and maximize profitability within all areas of the food and beverage outlet(s). Assist in preparation of the annual operating budget which supports the overall objectives of the food and beverage outlet(s).
  • Ensure that all restaurant equipment (coffee and soda machines, registers, etc.) are in proper operational condition and cleaned on a regular basis.
  • Ensure that all restaurant facilities are cleaned, vacuumed, and properly stocked according to anticipated business volumes.
  • May coordinate special events scheduled for the venue.

Manager Qualifications

  • High school diploma or equivalent and at least 1-2 years restaurant management experience in a full service restaurant/nightclub or similar setting.
  • Hospitality Management Degree or some college preferred.
  • Must speak fluent English, other languages preferred.

The Manager position requires the ability to perform the following:

  • Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the facility, the brand and the Company.
  • Reading and writing abilities are utilized often when completing paperwork and management reports, ordering and receiving inventory, and giving and receiving instructions.
  • Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently.
  • Problem solving, reasoning, motivating, organizational and training abilities are used often.
  • Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.
  • May be required to work nights, weekends, and/or holidays.
  • Carrying or lifting items weighing up to 75 pounds.
  • Moving about the outlet(s) safely and efficiently.
  • Handling food, objects, products and utensils.
  • Bending, stooping, and kneeling.

Live! Hospitality & Entertainment

About Us:

We are a family entertainment company with locations across the United States. We are continually expanding and are looking for individuals who like to think outside the box, utilize their entrepreneurial skills, expand their horizons and grow with us.

The Position:

General Managers are the foundation for a safe and functional operating environment for both the team and guests visiting our parks. The GM provides the necessary leadership and structure for day-to-day operational functions as well as ensuring the park is delivering awesome, memorable guests experiences. This position is responsible for business development and implementation of programs, promotions & policies.

Duties & Responsibilities:

General Administration

  • Completely understands the Franchise Operations Manual and is responsible for ensuring all aspects of daily operations conform with franchise policies and standards.
  • Generates all required reports accurately and submits on time.

Marketing, Programs and Events

  • Acts as community ambassador, creating goodwill toward the brand.
  • Evaluation and decision making regarding donation requests, business partnerships or community involvement.
  • Oversee creation and ordering of marketing collateral and office supplies.
  • Prepare all required paperwork, including forms, reports and schedules in an organized and timely manner.
  • Develop, plan and carry out facility marketing, advertising and promotional activities and campaigns.
  • Pricing special events (lockouts, corporate events, bachelor parties)
  • Create, schedule and manage new programs or events
  • Develop fresh ideas for new programs
  • Oversee event staffing plans

Financial

  • Performs and/or oversees regular inventory procedures, including ordering, taking physical inventories, controlling waste, etc.
  • Implements strategies for improving cost controls.
  • Financial budgeting and control of all programs & special events
  • Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with facility policies and procedures.
  • Compile and balance cash receipts at the end of the day/shift
  • Schedule labor as required by anticipated business activity while ensuring that all positions are staffed when and as needed and labor cost objectives are met.

Operational

  • A minimum of 45 hours per week are required in store
  • Implements and monitors a workplace safety program.
  • Ensure that all guests feel welcome and are given responsive, friendly and courteous service at all times.
  • Ensure that all customers are receiving the proper service according to company standards.
  • Ensure that all food and products are consistently prepared and served according to the facility’s recipes, portioning, cooking and serving standards.
  • Achieve company objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment.
  • Oversee the health and safety of customers and staff
  • Fill in where needed to ensure guest service standards and efficient operations.
  • Supervise and participate in park cleaning.
  • Monitor and report of capacity utilization and profitability and making recommendations for improving each
  • Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection and by following the facility’s preventative maintenance programs.
  • Ensure that all products are received in correct unit count and condition and deliveries are performed in accordance with the facility’s receiving policies and procedures.
  • Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the facility, employees and guests.
  • Resolve customer complaints.
  • Maintain and apply for all licenses, certification or other regulatory requirements.

Technology

  • Master the point-of-sale, online booking and event scheduling software.
  • Oversee the following systems: security, A/V, phones and email.

Staff Management

  • Make employment and termination decisions.
  • Develop and foster a work environment where all employees are free from harassment of any kind.
  • Continually strive to develop your staff in all areas of managerial and professional development.
  • Oversee and ensure that facility policies on employee performance appraisals are followed and completed on a timely basis.
  • Be knowledgeable of facility policies regarding personnel and administer prompt, fair and consistent corrective action for any and all violations of company policies, rules and procedures.
  • Schedules and conducts periodic meetings with employees to discuss and/or correct problem areas or areas of concern.
  • Identify and train leaders for each area of the park
  • Train and develop management team, supervisors and park staff
  • Conducts weekly staff meetings

Other duties as assigned by owners or needed by the business

Qualifications:

  • Be at least 21 years of age.
  • 5 years management experience
  • Cash management experience.
  • Event management experience.
  • Possess great communication skills
  • Have knowledge of service and food and beverage, generally involving at least three years of facility operations and/or assistant management positions.
  • Possess excellent basic math skills and basic computer skills (Quickbooks & Google Suite) and a POS system.
  • Be able to work in a standing position for long periods of time (up to 8 hours).
  • Be able to reach, bend, stoop and frequently lift up to 50 pounds.
  • Must have the stamina to work 50 to 60 hours per week

Launch Entertainment

Welcome to AVA. An elevated rooftop experience for those seeking an escape from the everyday hustle and bustle. Our outdoor rooftop oasis is the perfect environment to enjoy craft cocktails, wine and Mediterranean-inspired small plates to share. Lively entertainment from local DJs offers an unforgettable experience.

Assistant General Manager Responsibilities include, but are not limited to:

  • Control the day-to-day operations of the venue within the policies and guidelines set forth by the company, including the ensurance of appropriate levels of staffing.
  • Maintain a professional company image, including restaurant and bar cleanliness, proper uniforms and appearance standards.
  • Control Profit & Loss by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports and taking appropriate actions to include maintaining appropriate stock of liquor, beer and other bar or restaurant products.
  • Maintain cost of goods sold, nightly comps, nightly recap reports and safe audits by overseeing inventory counts.
  • Respond to customer service needs to provide the highest standards of service.
  • Assist the General Manager in the management of third-party vendor contracts.
  • Complete financial and personnel/payroll related administrative duties accurately, on time and in accordance with company policies.
  • Recruit, interview and hire supervisory and hourly team members; train, supervise and motivate; take disciplinary action and terminate supervisory and hourly team members when necessary.
  • Train employees, as assigned, in an ongoing basis.
  • Ensure a safe working and guest environment to reduce the risk of injury and accidents.
  • Manage all third-party entertainment vendors, as well as Entertainment Director, if applicable.
  • Assists with ensuring the daily deposits have been deposited, safe counts conducted and venue’s cash is secured at all times.

Assistant General Manager Qualifications

  • High School Diploma or GED; College degree preferred.
  • Must have 1-3 years leadership experience in a fast paced hospitality food and beverage environment and have proven ability to thrive in such environment.
  • Good people management skills, communication and listening skills.
  • Proven ability to lead a team and communicate efficiently, both verbally and in writing.
  • Must be flexible and adaptable to change.
  • Demonstrated time management and organizational skills.
  • Must be internally motivated and detail oriented and have a passion for teaching others.
  • Exceptional time management and organization skills.
  • Ability to work evenings, weekends and holidays.
  • Must be at least 21 years of age.

The Assistant General Manager position requires the ability to perform the following:

  • Moving safely and efficiently about the facilities.
  • Carrying or lifting items weighing up to 75 pounds.
  • Handling food, objects, products, and utensils.
  • Bending, stooping, kneeling.

Live! Hospitality & Entertainment

Live! began with The Cordish Companies’ branded entertainment districts, which set a new standard for design and best-in-class customer experiences. Projects such as Texas Live! Xfinity Live!, Kansas City Live! and Bally Sports Live! are among the highest profile sports and entertainment destinations in the country. Live! has now grown to encompass branded casinos and hotels, all delivering our unique blend of excitement, customer service, and best-in-class design and amenities.

We are seeking a creative and dynamic individual to lead our nightlife vision for Texas Live. As a Director of Nightlife, you will be responsible for developing and implementing strategies to create an exceptional nightlife experience for our customers.

Responsibilities:

  • Oversee the development and consistent delivery of nightlife activities and operations within the Texas Live! District. This role will oversee the nightlife marketing and operational strategy for the property.
  • Partner with the marketing and operations team to deploy the weekly, monthly and quarterly nightlife promotions throughout out the district for all events and concerts to drive revenue and visibility.
  • Develop and oversee marketing plans and establish annual marketing budgets and reporting for nightlife activations for Texas Live!
  • Ensures all nightlife marketing plans and initiatives are executed on-time and on budget.
  • Provide strategic insight and direction to marketing managers on venue marketing plans, promotions, campaigns, outreach programs, media buys and event marketing as it relates to nightlife.
  • Monitor, optimize, and report on all nightlife marketing activity; identify operational action adjustments and marketing opportunities where necessary to ensure optimization for maximum performance, reach, and return on investment.
  • Evaluate the effectiveness of key marketing activities in terms of sales results, consumer response, publicity value, and community engagement. This includes national nightlife programs and ticketed events.
  • Leading role in oversight of VIP Table Sales and Service in PBR utilizing Seven Rooms platform
  • Oversee the event and PRS strategy for ticketed events for Sports and Social.

Qualifications:

  • Bachelor’s degree in hospitality, business management, or related field
  • Minimum of 5 years of experience in a leadership role in nightlife or hospitality industry
  • Strong communication and interpersonal skills
  • Excellent organizational and problem solving skills.
  • Ability to manage multiple deadlines.
  • Knowledge of local laws and regulations related to alcohol service and safety.
  • Ability to work nights, weekends, and holidays as needed.

Live! Hospitality & Entertainment

Location: Jeff Ruby Culinary Entertainment

Reports to: Vice President of Operations

Position Description:

Jeff Ruby Culinary Entertainment is seeking a highly skilled Operations Manager that will assist the Vice President of Operations by being available travel to all JRCE locations when needed to identify and rectify any shortcomings, as well as to provide support. This position will ensure that all operational practices adhere to the Jeff Ruby standard of quality and are within established parameters.

Work Performed:

  1. Meet with Vice President of Operations each week to determine the needs of the business, and which location you will be expected to travel to.
  2. Ensure cleanliness is compliant with company standards and Health Department guidelines. Responsible for ensuring daily/weekly logs are being completed by each location.
  3. Assist General Manager wherever required to ensure optimum service to guests.
  4. Assist Vice President of Operations with administrative duties, etc. when not covering in restaurants.
  5. Produce production list to ensure efficient execution of service.
  6. Ability to skillfully work every FOH station at every JRCE location if needed.
  7. Monitor staff schedule and requests.
  8. Maintain an exceptional Open Table knowledge and be able to maximize seating capabilities and guest notes.
  9. Maintain and strictly abide by State sanitation/Health regulations and Restaurant requirements.
  10. Maintain complete knowledge of correct maintenance and use of equipment.
  11. Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
  12. Maintain supervisory role in the absence of the General Manager.
  13. Ensure food quality is superior and take action to correct any irregularities.
  14. Work as a team assisting all guest’s and employee’s needs and inquiries.
  15. Effectively communicate with management, chefs, and service staff to fulfill and address any issues or needs requested by guests and or other employees.

Physical Requirements:

  1. Ability to stand and walk during 8–10-hour shifts.
  2. Ability to Travel to any JRCE location, or where needed, when needed.
  3. Insurance Policy and Motor Vehicle Record must meet JRCE standards.
  4. Ability to reach, bend, stoop, and wipe.
  5. Ability to lift and carry supplies and equipment up to 60 pounds.
  6. Ability to work in an environment that is subject to varying levels of heat and noise.
  7. Ability to work in a high-pressure environment

Required Education and /or Experience:

  1. Four years of food and beverage experience in a similar high-volume environment
  2. Advanced knowledge of health, safety and sanitation procedures
  3. Professional appearance and demeanor
  4. Excellent written and oral communications skills, computer proficiency in Microsoft Office Suite.
  5. Comprehension of English oral and written language
  6. Ability to deal with a diverse staff and to operate efficiently despite stressful time pressure.
  7. Strong coaching and development skills
  8. Ability to produce a high volume of work in a timely manner, which is accurate, complete and of high quality.

9. Serv Safe Level 2 Certified

Jeff Ruby Culinary Entertainment

If you truly want to elevate yourself, we have an amazing opportunity with a great, High End Company!

Reports to: General Manager

Company Overview:

The Jeff Ruby Experience is about excellence. It is captured in the quality of the food, the energy and elegance of the atmosphere, the impeccability of service and the overall dining experience. Jeff Ruby’s Steakhouses are well-known for award-winning U.S.D.A. Prime Steaks, Seafood & Sushi, premium Wine and Cocktail lists, and Impeccable Service. Collectively, these are the elements of The Jeff Ruby Experience, making it an incomparable total dining experience unlike any other.

In Jeff Ruby’s words, “our employees are our most important asset”. As such, we provide phenomenal benefits available to all of our employees including:

  • Paid Time Off.
  • Immediate enrollment into a 401(k) savings plan with company match after 1 year.
  • 100% Company Paid Health and Life Insurance Plans.*
  • Group Dental, Vision, Voluntary Life, FSA, and Short-Term Disability Insurance.
  • Flexible Schedules.
  • Long Term Career Growth Opportunities.

Position Description:

Supervise front of the house operations of the restaurant to ensure that a high level of consistent guest service is achieved and maintained. Supervise and coach the team members in accordance with restaurant policies.

Duties and responsibilities:

  • Supervise, counsel and discipline restaurant staff for the efficient operation of the outlet.
  • Interact positively with guests promoting restaurant facilities and services. Maintain rapport with all departments and attend relevant meetings.
  • Ensure all areas are properly handling alcohol beverages in accordance with State and Federal Liquor policies
  • Observe safety and legal requirements as to health and labor department requirements
  • Support the entire Food & Beverage operation including supervising other areas if necessary, handling special projects, running promotions and handling public relations.
  • Knowledge of restaurant operations including foods, beverages, supervisory aspects, service techniques, and guest interaction.
  • Skilled in math and algebraic equations using percentages.
  • Ability to communicate in English, both orally and in writing with guests and other team members.

Physical Requirements:

  • Ability to stand and walk during 8 to 10 hour shifts.
  • Ability to reach, bend, stoop and wipe to perform essential job functions.
  • Ability to lift and carry supplies and equipment up to 40 pounds and place items on high and low shelves.
  • Ability to work under pressure and deal with stressful situations during busy periods.

Training & Experience:

Position requires 3-5 years previous Food & Beverage experience. Must have good people skills along with good communication skills, both verbal and written. Must have full flexibility to accommodate varying schedules to reflect the business needs of the restaurant.

Jeff Ruby Culinary Entertainment

OLE RED LAS VEGAS – OPENING Q4 2023!

**OPRY ENTERTAINMENT GROUP / RYMAN HOSPITALITY PROPERTIES IS SEARCHING FOR DYNAMIC, EXPERIENCED GENERAL MANAGER** to take the reins at our newest outpost of Ole Red– a multi-level bar/live music/retail concept in partnership with Blake Shelton – in Las Vegas.

Overview:

The General Manager is responsible for all daily operations and guest experiences for Ole Red, a restaurant, bar, and entertainment destination. The General Manager monitors the development, implementation and execution of the business strategies. This includes all aspects of unit operations: service strategy, operational budget, sales strategies, entertainment strategy and programming, culinary, restaurants/bars, retail, and banquets/catering. The General Manager also grows revenue and maximizes the financial performance of the attraction through products and services that meet or exceed the needs and expectations of the target customer and provides a return on investment.

Responsibilities:

  • Organize and lead all staff and operations of the venue.
  • Provide overall leadership and support for all areas of operation and corresponding staff functions by creating and influencing the appropriate culture and character of the venue.
  • Ensure positive guest service in all areas.
  • Respond to complaints, taking all appropriate actions to turn dissatisfied guests into return guests.
  • Actively participate in the attraction, selection, development and retention of venue staff and management.
  • Develop direct reports by communicating performance expectations and delivering timely feedback through verbal communication, weekly meetings and goal-setting programming through designated performance management system.
  • Partner with Company leadership to prepare annual budgets, monthly forecasts and conduct P&L oversight/management.
  • Develop short- and long-term plans for revenue growth and cost control measures.
  • Ensure that restaurant, as well as individual departments, meet or exceed all budgeted financial expectations.
  • Establish systems for all inventories/controls.
  • Work with internal business partners to provide oversight and support for all entertainment programming such as Marketing, IT, Human Resources and Accounting.
  • Communicate and uphold all corporate standards, guidelines, policies and procedures in accordance with local, state and federal laws and regulations. Follow and support brand SOPs. Participate and respond to the annual Company audits.
  • Manage the security function to protect the restaurant’s assets and the personal safety of the employees and guests.
  • Facilitate proper communication and organization within the venue, as well as with the corporate office.
  • Provide conflict resolutions in a positive, effective manner.
  • Ensure compliance with corporate standards to maintain a working environment that is free of discrimination and harassment.
  • Manage physical facility to ensure proper maintenance and repair.
  • Maintain personal integrity by abiding by and supporting the values and principles of the company.
  • Support a high level of community involvement and partnership via personal and/or team presence and participation at designated events/functions.
  • Ensure that all special events are executed properly to the client’s satisfaction.
  • Perform other duties as assigned.

Qualifications:

Education

  • High school diploma or equivalent required; college degree preferred
  • Bachelor’s degree in hotel/restaurant management is desirable; a combination of practical experience and education will be considered as an alternative

Experience

  • 5+ years of progressive, high-volume restaurant management experience required
  • Skilled in the following dimensions of restaurant functions: food planning and preparation, purchasing, sanitation, security, company policies and procedures, personnel management, recordkeeping and preparation of reports
  • Micros POS, Compeat and Hot Schedules experience a plus
  • Proficient knowledge and experience with Microsoft Office (Outlook, Word, Excel)

Knowledge, Skills and Abilities

  • Excellent interpersonal, written and verbal communication skills
  • Strong understanding of federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the restaurant, employees and guests
  • Ability to establish clear direction, set goals, monitor progress and measure results
  • Passion for the hospitality business and compassion for people
  • Capable of creating fun in a fast-paced and stressful environment
  • Ability to communicate assertively in non-aggressive, candid manner

Licenses / Certifications

  • State Alcoholic Beverage Commission (ABC) certification required
  • ServSafe certification required
  • Valid driver’s license required
  • Must obtain CPR certification within 90 days
  • Must complete Crowd Management training upon hire

Ryman Hospitality Properties

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