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Location: Jeff Ruby Culinary Entertainment
Reports to: Vice President of Operations
Position Description:
Jeff Ruby Culinary Entertainment is seeking a highly skilled Operations Manager that will assist the Vice President of Operations by being available travel to all JRCE locations when needed to identify and rectify any shortcomings, as well as to provide support. This position will ensure that all operational practices adhere to the Jeff Ruby standard of quality and are within established parameters.
Work Performed:
- Meet with Vice President of Operations each week to determine the needs of the business, and which location you will be expected to travel to.
- Ensure cleanliness is compliant with company standards and Health Department guidelines. Responsible for ensuring daily/weekly logs are being completed by each location.
- Assist General Manager wherever required to ensure optimum service to guests.
- Assist Vice President of Operations with administrative duties, etc. when not covering in restaurants.
- Produce production list to ensure efficient execution of service.
- Ability to skillfully work every FOH station at every JRCE location if needed.
- Monitor staff schedule and requests.
- Maintain an exceptional Open Table knowledge and be able to maximize seating capabilities and guest notes.
- Maintain and strictly abide by State sanitation/Health regulations and Restaurant requirements.
- Maintain complete knowledge of correct maintenance and use of equipment.
- Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
- Maintain supervisory role in the absence of the General Manager.
- Ensure food quality is superior and take action to correct any irregularities.
- Work as a team assisting all guest’s and employee’s needs and inquiries.
- Effectively communicate with management, chefs, and service staff to fulfill and address any issues or needs requested by guests and or other employees.
Physical Requirements:
- Ability to stand and walk during 8–10-hour shifts.
- Ability to Travel to any JRCE location, or where needed, when needed.
- Insurance Policy and Motor Vehicle Record must meet JRCE standards.
- Ability to reach, bend, stoop, and wipe.
- Ability to lift and carry supplies and equipment up to 60 pounds.
- Ability to work in an environment that is subject to varying levels of heat and noise.
- Ability to work in a high-pressure environment
Required Education and /or Experience:
- Four years of food and beverage experience in a similar high-volume environment
- Advanced knowledge of health, safety and sanitation procedures
- Professional appearance and demeanor
- Excellent written and oral communications skills, computer proficiency in Microsoft Office Suite.
- Comprehension of English oral and written language
- Ability to deal with a diverse staff and to operate efficiently despite stressful time pressure.
- Strong coaching and development skills
- Ability to produce a high volume of work in a timely manner, which is accurate, complete and of high quality.
9. Serv Safe Level 2 Certified
Jeff Ruby Culinary Entertainment
If you truly want to elevate yourself, we have an amazing opportunity with a great, High End Company!
Reports to: General Manager
Company Overview:
The Jeff Ruby Experience is about excellence. It is captured in the quality of the food, the energy and elegance of the atmosphere, the impeccability of service and the overall dining experience. Jeff Ruby’s Steakhouses are well-known for award-winning U.S.D.A. Prime Steaks, Seafood & Sushi, premium Wine and Cocktail lists, and Impeccable Service. Collectively, these are the elements of The Jeff Ruby Experience, making it an incomparable total dining experience unlike any other.
In Jeff Ruby’s words, “our employees are our most important asset”. As such, we provide phenomenal benefits available to all of our employees including:
- Paid Time Off.
- Immediate enrollment into a 401(k) savings plan with company match after 1 year.
- 100% Company Paid Health and Life Insurance Plans.*
- Group Dental, Vision, Voluntary Life, FSA, and Short-Term Disability Insurance.
- Flexible Schedules.
- Long Term Career Growth Opportunities.
Position Description:
Supervise front of the house operations of the restaurant to ensure that a high level of consistent guest service is achieved and maintained. Supervise and coach the team members in accordance with restaurant policies.
Duties and responsibilities:
- Supervise, counsel and discipline restaurant staff for the efficient operation of the outlet.
- Interact positively with guests promoting restaurant facilities and services. Maintain rapport with all departments and attend relevant meetings.
- Ensure all areas are properly handling alcohol beverages in accordance with State and Federal Liquor policies
- Observe safety and legal requirements as to health and labor department requirements
- Support the entire Food & Beverage operation including supervising other areas if necessary, handling special projects, running promotions and handling public relations.
- Knowledge of restaurant operations including foods, beverages, supervisory aspects, service techniques, and guest interaction.
- Skilled in math and algebraic equations using percentages.
- Ability to communicate in English, both orally and in writing with guests and other team members.
Physical Requirements:
- Ability to stand and walk during 8 to 10 hour shifts.
- Ability to reach, bend, stoop and wipe to perform essential job functions.
- Ability to lift and carry supplies and equipment up to 40 pounds and place items on high and low shelves.
- Ability to work under pressure and deal with stressful situations during busy periods.
Training & Experience:
Position requires 3-5 years previous Food & Beverage experience. Must have good people skills along with good communication skills, both verbal and written. Must have full flexibility to accommodate varying schedules to reflect the business needs of the restaurant.
Jeff Ruby Culinary Entertainment