Operations Manager

Location: Jeff Ruby Culinary Entertainment

Reports to: Vice President of Operations

Position Description:

Jeff Ruby Culinary Entertainment is seeking a highly skilled Operations Manager that will assist the Vice President of Operations by being available travel to all JRCE locations when needed to identify and rectify any shortcomings, as well as to provide support. This position will ensure that all operational practices adhere to the Jeff Ruby standard of quality and are within established parameters.

Work Performed:

1. Meet with Vice President of Operations each week to determine the needs of the business, and which location you will be expected to travel to.
2. Ensure cleanliness is compliant with company standards and Health Department guidelines. Responsible for ensuring daily/weekly logs are being completed by each location.
3. Assist General Manager wherever required to ensure optimum service to guests.
4. Assist Vice President of Operations with administrative duties, etc. when not covering in restaurants.
5. Produce production list to ensure efficient execution of service.
6. Ability to skillfully work every FOH station at every JRCE location if needed.
7. Monitor staff schedule and requests.
8. Maintain an exceptional Open Table knowledge and be able to maximize seating capabilities and guest notes.
9. Maintain and strictly abide by State sanitation/Health regulations and Restaurant requirements.
10. Maintain complete knowledge of correct maintenance and use of equipment.
11. Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
12. Maintain supervisory role in the absence of the General Manager.
13. Ensure food quality is superior and take action to correct any irregularities.
14. Work as a team assisting all guest’s and employee’s needs and inquiries.
15. Effectively communicate with management, chefs, and service staff to fulfill and address any issues or needs requested by guests and or other employees.

Physical Requirements:

1. Ability to stand and walk during 8–10-hour shifts.
2. Ability to Travel to any JRCE location, or where needed, when needed.
3. Insurance Policy and Motor Vehicle Record must meet JRCE standards.
4. Ability to reach, bend, stoop, and wipe.
5. Ability to lift and carry supplies and equipment up to 60 pounds.
6. Ability to work in an environment that is subject to varying levels of heat and noise.
7. Ability to work in a high-pressure environment

Required Education and /or Experience:

1. Four years of food and beverage experience in a similar high-volume environment
2. Advanced knowledge of health, safety and sanitation procedures
3. Professional appearance and demeanor
4. Excellent written and oral communications skills, computer proficiency in Microsoft Office Suite.
5. Comprehension of English oral and written language
6. Ability to deal with a diverse staff and to operate efficiently despite stressful time pressure.
7. Strong coaching and development skills
8. Ability to produce a high volume of work in a timely manner, which is accurate, complete and of high quality.

9. Serv Safe Level 2 Certified

Jeff Ruby Culinary Entertainment