Entertainment Manager

SUMMARY:

Manages all Entertainment operation activities, duties, and initiatives pertaining to the showroom, event production, and all casino entertainment related technology.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

The requirements listed below are representative of the knowledge, skill, and/or ability required to perform this job successfully. Upon request, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Provide outstanding customer service to guests and all other employees by exceeding our mission statement.
• Manages show advancing including planning with booking agent, artist management, artist, and agency management once acts are confirmed.
• Assist at all Tribal event operations including schedules, outside services, site services and maintenance.
• Ensure all show documentation is properly consolidated for hard archive in showroom and digitized for tribal archive.
• Operates and designs shows and ensures all equipment is properly maintained and repaired.
• Maintains excellent communications with all Directors and Supervisors.
• Interviewing potential performers to discuss all aspects of their act to ensure a professional and appropriate performance.
• Maintain awareness of all casino entertainment presentations (UFC, Boxing, Football, Soccer, and any other sporting events) to present scheduling, channel routing, audio/video needs are set up, and any other equipment.
• Overseeing marketing material advertising the event, both internal and public-facing.
• Negotiating contracts and pay rates with performers based on budgetary restrictions.
• Implements approved departmental policies and procedures.
• Manages venue staffing, rental equipment, inventory, purchases, and projects.
• Coordinating the progress of the show day operations in a professional manner with vendors, artists and artist production teams.
• Demonstrate the ability to design, program, and operate a visually pleasing light show appropriate to the event and artist specifications while maintain guest comfort.
• Able to dictate show cues to spotlight operators, video switchers, camera operators, deckhands, audio engineers, and any other show personnel.
• Understands travel logistics, transportation, staffing, catering, and adjusting equipment/materials.
• Able to program and operate in-house and rented lighting consoles both digital and analog as well as all outboard gear required.
• Ensure the budget for the department is monitored and adhered to by implementing effective processes and procedures.
• Able to advise on power requirements and distribution for all equipment.
• Prepare necessary data for the budget in area of responsibility.
• Create and modify all room diagrams, stage and lighting plots, rigging programs, seating charts, etc. as required by internal staff and outside vendors/artists.
• Keep abreast of competitive changes including industry trends and local competitive set.
• Research and advice on technical and entertainment related casino projects.
• Develop, maintain and nurture a positive work environment.
• Responsible for maintaining a disciplined environment and implement practices that promote safety, quality and productivity.
• Help coordinate and supervise training, assignments and development of subordinates.
• Ensure compliance with all Minimum Internal Control Standards (MICS) as well as all Tribal Internal Control Standards (TICS).
• Present a positive image of the Tribal organization to its guests and vendors and to assist them as required.
• Must follow all safety policies and procedures and attend all scheduled safety meetings and training as a condition of employment.
• Able to make difficult decision in a fair and honest manner.
• Strong verbal and written communication skills.
• Perform any other duties that may be assigned from time to time.

SUPERVISORY RESPONSIBILITIES:

Manage directly and indirectly all employees of the Entertainment Department. Adhere to the Tribal organization’s policies, procedures and applicable laws.

Responsible for the overall direction, coordination, and evaluation of this unit.

Carry out supervisory responsibilities which include but are not limited to: interviewing and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

EDUCATION AND EXPERIENCE (MUST BE DOCUMENTED):

• School Degree (or GED)
• (5) years (or equivalent) Supervisory/Management experience.

CERTIFICATION, LICENSES AND ANY ADDITIONAL REQUIREMENTS:

• Must pass periodic random drug screens.
• Must be able to pass background suitability investigation.
• Must obtain a Tribal Gaming License.
• Must obtain all other applicable certifications and licenses.
• Must provide proof of eligibility to work in the United States within 72 hours of employment.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Upon request, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to talk and hear. The employee is frequently required to stand; walk and sit. The employee is occasionally required to use upper extremities, including but not limited to, hands and fingers to handle, or feel; reach with hands and arms. They may be occasionally required to climb or balance, stoop, bend, push, pull, twist, kneel, crouch, or crawl. The employee must occasionally lift up to 50 pounds and/or push, pull up to 100 pounds. The employee is occasionally required use repetitive movements to complete tasks. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Employee may be occasionally required to work in low light conditions, and may be exposed to loud noise for extended periods.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

• Multiple locations.
• Some enterprises are open 24 hours per day, 7 days per week; therefore, you must be flexible to work any and all hours.
• Must be available for emergency calls 24/7.
• Must be available to work weekend and holidays.
• Some enterprises are gaming facilities.
• Some enterprises are not a smoke-free environment.
• Surveillance cameras and audio equipment monitor the premises recording activity throughout most of the facilities on 24 hours per day, 7 days per week basis.

INDIAN PREFERENCE ACT:

The Twenty-Nine Palms Band of Mission Indians has a resolution on file with Human Resources to ensure that Indian Preference will be adhered to in the following order in accordance with IPA:

1. Tribal Members

2. Other Native Americans

3. All other ethnic groups

Twenty-Nine Palms Band of Mission Indians