General Manager

High-end lifestyle & entertainment project debuting soon in Los Angeles is seeking a poised and intuitive General Manager to oversee their food & beverage outlets. This unique, thoughtfully designed venue will feature several dining, lounge, and event spaces with West Coast, Mediterranean, and Italian cuisines. It is critical that the GM have a strong understanding of fine dining, elevated service, and the nuances of working with high-end clientele. High-level communication and attention to detail will be key to success in this role.

The ideal candidate should have the ability to take initiative and own the role without a lot of direction. Someone with established experience in fine dining restaurants and/or upscale, luxury lifestyle concepts with a graceful leadership style and a true passion for service and cuisine. Rare opportunity to be part of a highly personalized project that is poised to become a top industry destination!

General Manager Responsibilities:

• Oversee and positively impact all areas of the business including: sales, costs, employee retention, guest service and satisfaction, food & beverage quality, cleanliness, sanitation, and other facilities maintenance
• Ensure quality and consistency of all products served
• Support with new activations and programming
• Developing a positive relationship with guests and experience with VIP clientele
• Set an example to the team by providing excellent hospitality and service at all times
• Perform all aspects of the job with a high level of professionalism and integrity
• Establish positive work culture
• Execute the brand vision
• Maintain a very strong floor presence and interact with guests
• Anticipate the needs of the venue and act upon them
• Prepare weekly work schedules in accordance with labor standards
• Drive a culture of service excellence, pride and hospitality
• Ensure all equipment is kept clean and in excellent working condition
• Maintain positive and cooperative relationships with all vendors and business partners
• Foster opportunities for the team to learn and grow
• Continually strive to educate and develop of staff as it relates to food, beverage, and service
• Be knowledgeable of restaurant policies regarding personnel and deliver prompt, fair and consistent corrective action for any and all violations of company policies, rules and procedures.
• Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements

General Manager Qualifications:

• 3+ years experience as Restaurant General Manager (GM), Food & Beverage Director (F&B), FOH General Manager or Service Director; or 5+ years as Restaurant Assistant General Manager (AGM), Service Manager, Outlets Manager, or FOH Department Manager from a full-service, upscale or fine dining restaurant concept is required
• Strong background in fine dining and elevated service is required
• Past experience in acclaimed fine dining restaurants is highly preferred (Michelin or James Beard experience a huge plus)
• Extremely high touch guest service skills
• Engaging and warm personality with a graceful, elegant approach to service
• Comfortability catering to and engaging with high-end/VIP clientele
• Any luxury lifestyle experience a plus
• Proven track record in leading and motivating a team
• Strong knowledge of wine and spirits
• Excellent written and verbal communication skills
• Strong interpersonal skills
• Highly organized
• Acute attention to detail
• Highly effective problem-solving skills, especially when under pressure
• Ability and desire to take initiative to carry out complex responsibilities with little direction
• Develops relationships with guests to create & maintain guest retention
• Team player mentality
• Process driven and able to implement operating procedures that will continue to maximize efficiency
• Exceptional standards for cleanliness, health, and safety
• Experience in managing P&L
• Flexible schedule including weekends, holidays, and nights
• Food Safety Certification
• Able to stand/walk for long periods of time

Compensation Package:

• Base Salary in the $90-100k range DOE
• Full Covered Medical Benefits
• Unlimited PTO

Exclusive New Luxury Venue