Senior Talent Manager (New York)

ABOUT US:

OUTREACH is a global talent management agency. We launched our talent division of the business in 2021 and are growing quickly – our talents’ reach spans 30M+ followers. We are now looking to emulate that in the US and currently we are accepting applications from those based in either Los Angeles or New York City. As such, we are looking to hire an experienced Senior Talent Manager to help build our Talent Division in the USA.

As a talent-first agency, we want to make sure that as we continue to grow, our talent managers’ rosters remain small so that our talent are provided with best-in-class service to support their careers. Our Senior Talent Managers are responsible for strategically and proactively building the careers of their own roster of talent, from managing their reputation and image, to securing commercial partnerships, to developing meaningful IP and much more in between. They are independent, high-revenue drivers who lead on different areas of the business to deliver growth opportunities across all forms of media and entertainment for the roster. They also may be expected to line-manage members of the team.

The role will initially report to either the Managing Director or CEO.

ABOUT THE ROLE:

• Independently build and manage a roster of approx. 4-6 emerging and established US-based talent
• Proactively engage in efforts to build Outreach’s name and perception within the US market (including but not limited to; attending networking events, conducting external meetings with clients; and attending key industry events)
• Work closely with Outreach’s UK office on such areas as talent development, signing strategy, pitching, networking, business development, strategy and reporting
• Create and develop ambitious but realistic strategies for your talent, which are impactful, commercial and drive long-term, sustainable careers – and support more junior team members on the same
• Forecast monthly and annual revenue targets for your talent and support more junior team members on the same, with the aim of increasing revenue year-on-year
• Proactively pitch, negotiate and secure commercial partnerships and revenue-driving career opportunities to target for your talent 
• Strategically identify opportunities for your talent to diversify their careers and revenue streams into other areas of media and entertainment including, but not limited to, publishing, product development, podcasting, licensing, broadcast and live 
• Independently negotiate small to complex deals and contracts for your talent to a high standard
• Own relationships with key agencies, brands and other third parties for and on behalf of your talent and the wider roster, demonstrating impact of these relationships on revenue
• Provide your talent with advice and insight on their content strategies to ensure high-quality content, growth and strong engagement – both organic and commercial 
• Foresee any potential challenges or roadblocks related to your talent and projects, and prepare for/ mitigate them in advance
• Effectively manage your talents’ public image and reputation (including crisis management), liaising with publicists to build and execute narrative and PR strategies (where relevant) – support more junior team members on the same
• Manage and guide junior team members to handle tasks for your high-priority talent, including:
• Commercial content scheduling and work-related diary management for talent 
• Managing talent email inboxes, scoping out initial enquiries, sharing media kits and fees
• Coordinating brand clients and talent on the creation, delivery and execution of commercial content
• Gathering analytics, insights and feedback to share with brands post-campaign and creating case studies
• Creating and sharing tailored and targeted commercial partnership pitches with brands
• Gifting and event invites 
• Lead on an area of the business as your specialism to drive growth opportunities for the roster and Outreach – examples of this include, but are not limited to, podcasts, publishing, licensing, product development, broadcast, brand partnerships, IP development, publicity, social media platforms, live events, ecommerce
• Work with the CEO and/ or Managing Director to assess the commercial and strategic health of your roster/ direct team’s roster(s) and remedy if needed
• Work with the CEO, and/ or Managing Director in scouting and signing new talent to the roster from all areas of media and entertainment in line with Outreach’s vision
• Embody Outreach’s values and high standards when representing the agency both internally and externally

ABOUT YOU:

• A minimum of 3-5 years’ experience in the talent management industry 
• A strong track record of managing talent in the digital, entertainment or broadcast space
• Strong line management capabilities
• Ability to work independently in a start-up-type environment
• A clear understanding of strategic talent management and securing/ negotiating/reviewing large, complex deals
• Proven record of generating talent revenue to target across multiple revenue streams including, but not limited to, brand partnerships, licensing, podcasting, publishing, broadcast
• Possess in-depth and up-to-date knowledge of the talent and social media industry with a passion for the world of content creators 
• Ability to handle difficult conversations with team, talent and third parties, always with an empathic and solutions-focused mindset and in a confident, calm manner
• Interpret data and analytics across social media platforms to glean insight that can be shared with talent to inform their strategies
• Understand and confidently negotiate all contracts
• Excellent presentation, verbal and written communication, and collaboration skills
• Strong relationship builder
• Commercially minded
• Must demonstrate a high quality of work performed both accurately and efficiently to deadlines
• Adaptable self-starter who is able to manage multiple projects and talent simultaneously with a persistent, determined and positive attitude
• Highly organised, proactive and pragmatic with day-to-day tasks
• Meticulous attention to detail
• Ambitious and driven to achieve positive results
• Ability to manage competing priorities in a fast-paced environment
• Strong understanding of Microsoft Office, Canva and Google Drive 

WHAT WE OFFER:

• A fast-paced, reactive job at an exciting and fast-growing talent management agency 
• A job where your voice is heard and where good ideas are swiftly acted on 
• Competitive salary + target-based commission
• Limitless progression opportunities – we believe that everybody’s career progression should be uncapped. If you prove yourself, there is no limit to how far or quickly you can progress within the business
• All new starters are provided with an Apple MacBook and an iPhone 
• Strong culture with a friendly, welcoming team – team lunches, socials, birthdays and special occasions celebrated 
• Flexible working schedule – we are looking for someone who is organised and can work autonomously, managing their own schedule around work commitments
• Initially, you would be expected to work remotely until we move into an office as the team grows, subject to change

DIVERSITY AND INCLUSION:

Outreach is an equal opportunities employer. We embrace diversity across our team and we aim to create a working environment where all are accepted and heard. A copy of our Equality, Diversity and Inclusion Policy can be found here: https://drive.google.com/file/d/19kS2IY_0p9qQy1RKLWvtr80o3OQIxEVU/view?usp=sharing 

OUTREACH