Donor Relations Manager

Job Title: Donor Relations Manager, Second Harvest Food Bank of ECI

Status: Full Time, exempt

Place in the Organization:

• Reports to the Director of Philanthropy in all aspects of philanthropy and administrative functions.

Purpose:

• In partnership with the CEO, Director of Philanthropy and Resource Development committees, this position is responsible for developing and executing comprehensive fundraising strategies and the annual fundraising plan in support of the mission of Help for Today and Hope for Tomorrow.

General Responsibilities & Duties:

• The ability to think creatively and to articulate the vision, mission, and impact of Second Harvest Food Bank of East Central Indiana  
• Has experience in fundraising through one-on-one engagements and direct asks
• Maintain positive, active relationships with staff and donors to ensure ongoing support of Second Harvest and the people being served
• Outstanding written, verbal, listening, public speaking, and interpersonal skills  
• The ability to interact professionally with prospects and donors, volunteers, and staff
• The ability to successfully handle routine clerical and administrative tasks
• The ability to absorb, calculate and clearly communicate hunger statistical data and understands the place of the information as it relates to supporters
• The ability to work independently as well as in a team setting
• The ability to use discretion and independent judgment in time management to meet our objectives
• All other duties as assigned by the Director of Philanthropy

Specific Responsibilities:

• Identifies, cultivates, solicits, and stewards donors and prospective donors; actively manages a portfolio of 125-150 donors to meet annual giving goals and expand Second Harvest’s base of community support
• Leads efforts to identify and engage new supporters, renew existing relationships, and re-activate lapsed supporters in collaboration with other team members
• Achieve monthly, quarterly, and annual goals for prospect and donor visits and solicitations and document successes and donor interest information
• Implement engagement strategies including personal visits, small group activities, tours, presentations, phone calls, email, and any other communication method required
• Conduct prospect research, analysis, and strategy in conjunction with the Director of Philanthropy and CEO
• In collaboration with other team members, identify segments of donors to receive customized communications and recognition
• Oversee and maintain online database of prospects and donor engagements documenting success, donor interest, and other pertinent information
• Regularly analyze and report results as compared to established goals and metrics; modify donor engagement strategies as necessary and appropriate to meet revenue goals
• Collaborate with other team members on special donor events, campaigns, and other fundraising projects as necessary to reach the financial goals of the organization

Requirements:

• 2-4 years direct donor and fundraising experience
• Bachelor’s degree in a related field
• Business development/fundraising or related experience
• Ability to travel for donor meetings, conferences, and trainings
• Occasional night, weekend, and on-call needs for donor engagement
• Provide a positive presence in a teamwork environment  
• Event/meeting planning experience
• Valid Driver’s License and personal vehicle
• Ability to bend and lift a minimum of 20 lbs.
• Ability to work with diverse personality types
• Ability to maintain confidentiality

Second Harvest Food Bank of East Central Indiana, Inc.