COMPANY
Based in Providence, Rhode Island, AVID Products (https://www.avidproducts.com/) is a 100% employee-owned provider of award -winning audio and content solutions across multiple markets. Founded in 1953, AVID’s initial focus was developing value-based audio components for home and commercial use. In 1961, AVID, in collaboration with TWA, created the first in-flight entertainment headphones for commercial airline passengers, positioning the company as an innovative product leader. Today, we continue that legacy with a commitment to providing products, systems and services that are innovative, mindful, and accessible. Creating and advocating for growth, creativity, empathy, and connection regardless of who a person is or where they’re at on their life-long journey.
AVID continues to evolve and is more than just an audio company. We are a team of employee-owners with a culture that is team oriented, supportive, adaptable, and fully embracing a growth mindset for the betterment of ourselves, others, and our planet. Together we are transforming our business from a traditional provider of products to a modern for-impact, analytically driven multichannel company of meaningful audio solutions for everyone.
POSITION OVERVIEW
The Director of IT will oversee all aspects of IT operations in collaboration with internal and external partners to ensure efficient and secure functioning of all mission critical operations.
Job Summary
AVID operates within the Microsoft ecosystem, including Microsoft 365 and Dynamics 365 Business Central. Reporting to the Controller, the Director of IT will provide support and guidance for the full range of IT services, including but not limited to overseeing technical infrastructure within the organization, determining business requirements for IT systems, eliminating security risks, and working closely with external vendors and partners to support IT service delivery requirements. This role will collaborate with organizational leadership, department heads, and staff to determine ways to meet strategic objectives by modifying existing or developing new information processing systems.
FUNCTIONAL RESPONSIBILITIES
Essential Job Functions
· Accountable and responsible for all aspects of IT operations, including on-prem infrastructure, cloud-based systems, information security, and data architecture/integrity.
· Work with Executive Leadership Team, Board of Directors, Advisors, and/or Consultants to develop strategic roadmaps and tactical solutions for all key systems.
· Continually assess and improve technology and process tools to securely drive productivity and collaboration organization-wide through day-to-day interaction with staff.
· Oversee functional, operational, and security protections to forward AVID’s mission and growth objectives.
· Implement business intelligence solutions, increasing usage of metrics/analytics data in each department.
· Ensure staff have the technology tools and training needed to perform their duties.
· Develop and lead a high-performing team of both internal staff and external partners to ensure reliable delivery of IT services and operations.
· Develop, manage, and track Departmental budget.
· Act as the key contact for company’s technology vendors, including outsourced managed services providers and consultants.
Other Job Functions
· Conscientiously follow company policies and practices
· Maintain AVID property and equipment.
· Other duties as assigned.
· Travel for organizational meetings and events as needed
PROFILE – does this sound like you?
· Integrity is not just a word.
· Seeks different perspectives, listens to understand.
· Creative thinker and self-starter.
· Open minded and always willing to learn.
· Sense of humor with a positive mindset.
· Enjoys helping build something for a greater purpose.
· Maintains focus on the potential opportunities in every situation.
· Enjoys working collaboratively with all levels of an organization.
· Motivated to develop long lasting and trusting relationships.
· Highly organized and can effectively multi-task.
· You are adaptable: you realize that sometimes things change.
· Life-learner: You take pride in learning, as well as sharing what you know with your teammates.
· Treating people with kindness and compassion while prioritizing your personal wellbeing, building trust by demonstrating authenticity and following through on commitments, and work to build strong relationships with colleagues by participating in communication loops to share and receive honest feedback. You are responsible and accountable for the culture you add to our dynamic team.
DESIRED SKILLS & EXPERIENCE
You might be a great fit if you are/have:
· Bachelor’s degree in computer science or related field
· 6 or more years of experience with Microsoft 365, Dynamics 365 BC, and HubSpot
· Relevant Microsoft certifications a plus
· Budgeting and purchasing experience.
· Ability to work on multiple projects in various stages simultaneously.
· Understanding of user experience and user research tools.
· Excellent leadership, communication, interpersonal, and customer service skills.
· Great strategic planning, organizational, and creative thinking skills
BENEFITS INCLUDE:
· Competitive Compensation package including Bonus plan.
· Comprehensive Medical, Dental, Vision & Life Insurance
· Paid Vacation & Holidays
· Employee Stock Ownership 401K Plan (K-SOP) Retirement Benefit
· Life Insurance
Remote Working Opportunities
AVID Products
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