***Director, Learning & Development***
***Hybrid in Houston, TX – 77027***
About the Role:
As the Director of Learning & Development, you will report to and work alongside the VP of People & Culture to ensure all training & development initiatives meet the Company’s overarching strategy. The Director, Learning & Development, is responsible for maximizing employee performance by providing ongoing training opportunities to meet KPIs. Oversight and development of written policies, procedures, practice directions, training, and education as well as related communication, monitoring, and reporting. You will be responsible for assessing training needs across functional roles and managing the development of training materials and delivery of training which may include functional and skills-based training, overseeing the creation and delivery of curricula and manages resources consistent with organizational goals, creating implementation timelines and adapts deployment of personnel as needed to support operational objectives, and supports adherence to relevant regulatory requirements and company Standard Operating Procedures (SOPs) as appropriate within assigned region/area of responsibility.
Responsibilities:
- Manage and provide leadership to L&D team members with assigned region/area of responsibility.
- Create assessments to measure KPIs.
- Manage online learning platforms.
- Collaborate closely with key internal stakeholders to identify, prioritize, and define organizational needs and to develop, implement and evaluate training curricula.
- Develop programs and initiatives that align with, and support, organizational vision, priorities, and goals.
- Conduct consultations, facilitate discussions, and lead the analysis and identification of internal customers’ learning needs.
- Develop customized strategies and plans to address these needs effectively and efficiently.
- Lead the development and implementation of learning deliverables designed to meet global needs.
- Define the methods and metrics to track, monitor and measure progress against organizational development and
- learning related.
- Continuously evaluate systems, processes and procedures for potential improvements and implement these improvements.
- Develop training and policies by assessing trends, and variances; aligning monetary resources; developing action plans; measuring and analysing results; initiating corrective actions; minimizing the impact of variances.
- Oversee and participate in the development of training materials Identifies training and development opportunities and works with appropriate subject matter experts (internal and external) to develop training and development programs.
- Prepare and distribute training aids such as instructional material, handouts, evaluation forms, and visual aids.
- Determine the most effective delivery model(s) for training programs (online, self-study, classroom, etc.)
- Ensure that all training materials and programs are compliant with laws and regulations governing the industry
- Keeps up with and applies the latest teaching techniques to a program delivery training environment.
- Work to keep training programs vibrant and entertaining in order to engage employees and trainees.
- Assist with the development/review of relevant SOPs. Identify, evaluate, select, and manage third party vendors/consultants in the development and delivery of learning content.
- Coordinate and deliver educational programs.
- Manage resources to ensure financial objectives are met within departments.
- Perform other tasks and assignments as needed and specified by management.
Qualifications:
- Bachelor’s degree, or equivalent experience ideally in a similar role with a middle market advertising company or demonstrated competencies in the key requirements of the role.
- At least 7 years as in operational project management or Learning & development
- Demonstrated experience designing, implementing, and monitoring the strategies, programs, tools, and processes that support organizational performance and contribute to employee engagement
- Ability to deliver classroom instruction
- Ability to influence without direct authority
- Excellent planning, organizational, time management skills including the ability to support and prioritize multiple projects
- Analytical thinker with excellent problem-solving skills, the ability to adapt to changing priorities and deadlines
- Ability to work independently, collaboratively, as required in a fast-paced, matrixed, team environment consisting of internal and external team members
- Proficiency with Microsoft Office
- Excellent verbal and written communication and skills
- Demonstrated ability to collaborate with internal key stakeholders and senior functional and organizational leadership.
Vaco
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