Title:Meraki EBC Manager
Location: San Francisco, CA (hybrid)
Contract: 6+ Month
Job Description
You will have the opportunity to help co-create and craft the future of the Meraki EBC Program and contribute to the growth and scale of the program.
Responsibilities
You will work closely with the other EBC PM, account teams, and key stakeholders within Client. You will be responsible for developing and implementing new process improvements, program materials for sales, improved communication strategies, and manage consistent reporting of the program’s metrics and achievements. Additionally, you may be asked to get involved in assisting in other customer facing marketing activities both globally and specific to the region.
Responsibilities
- Responsible for general support of Briefing Program team and visiting customers
- Manage the calendar and set up meetings
- Provide logistical/concierge support for customers and account teams if needed including dining, transportation, lodging, entertainment
- Participate in regular meetings with EBC PM to discuss upcoming engagements
- This role will be required to be in San Francisco for in-person customer briefings and will be remote the rest of the time
Candidates must meet the minimum requirements outlined.
MINIMUM REQUIREMENTS: (“Must have” Qualifications)
- At least 5 years of EBC experience
- Professional appearance and manner
- Ability to work effectively with people at all levels
- Ability to deal with last-minute changes and deadlines while showing grace under pressure
- Strong interpersonal and customer service skills
- Ability to prioritize and manage multiple tasks simultaneously
- Strong verbal and written communication skills
DESIRED SKILLS/QUALIFICATIONS/SYSTEM EXPERIENCE: (“Nice to have Qualifications”)
- Briefing Source Knowledge
- Willing to do “whatever it takes’ in the interest of a world class customer and account team experience.
- Demonstrated ability to problem-solve
- Strong administrative skills
- Intermediate Microsoft Office Suite skills
- Ability to work independently with minimal supervision
- Demonstrated ability to work in a fast-paced work environment
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