Boutique Coordinator, Fifth Ave Flagship

The Boutique Coordinator is pivotal in supporting our client experience at Bulgari. A successful Boutique Coordinator will demonstrate high attention to detail, exceptional customer service skills, and outstanding communication abilities. Your primary focus will be supporting our sales team and enhancing the client experience. Your dedication to customer service and ability to efficiently manage various aspects of boutique operations will contribute significantly to the success of our store.

Who You Are:

• Versatile: Adaptable to change and consistently responsive to the evolving needs of the store.
• Driven to Learn and Grow: Passionate about continuous learning and professional development within the company.
• Efficient and Organized: Quickly grasp new concepts, excellent prioritization skills, and a commitment to maintaining a well-organized work environment.
• Customer-Oriented: Enjoys engaging with customers and consistently projects an energetic and positive demeanor.
• Strong Follow-Up & Follow-Through: Ensures all tasks are completed promptly and efficiently.
• Technologically Proficient: Possesses a basic understanding of computer systems and programs.

What You Will Bring:

• Store Support: Address daily store needs and develop a comprehensive understanding of Bulgari’s operations, policies, procedures, history, collections, and inventory.
• Brand Presentation Assistance: Maintain the brand’s high standards through a professional appearance, manner, and demeanor.
• Sales Support: Assist the sales team with various activities, including preparation, client entertainment, product presentation, and finalizing sales transactions.
• Inventory Management: Provide support during the selling ceremony and actively participate in quarterly inventory checks.
• Event Coordination: Help organize and host in-store activities such as Masterclasses, Trunk Shows, and other jewelry events.
• Customer Service Assistance: Assist with various customer service tasks, including managing repair follow-ups, handling phone inquiries, and ensuring the boutique maintains luxury standards in appearance.
• Private Client Relations Manager Coordination: Led all PCRM efforts, facilitated gifts for clients, and executed seasonal campaigns and special events.
• Flexible Schedule: Maintain availability to work a flexible schedule, including weekends and some holidays, following business needs.

Additional information:

The total compensation package for this position may also include other elements, including a full range of medical, financial, and other benefits (including 401(k) eligibility and various paid time off benefits), dependent on the position offered.

Bulgari is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex (including pregnancy), sexual orientation, gender identity, national origin, genetic information, creed, citizenship, disability, and protected veteran or marital status.

Bulgari