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The Boutique Coordinator is pivotal in supporting our client experience at Bulgari. A successful Boutique Coordinator will demonstrate high attention to detail, exceptional customer service skills, and outstanding communication abilities. Your primary focus will be supporting our sales team and enhancing the client experience. Your dedication to customer service and ability to efficiently manage various aspects of boutique operations will contribute significantly to the success of our store.

Who You Are:

  • Versatile: Adaptable to change and consistently responsive to the evolving needs of the store.
  • Driven to Learn and Grow: Passionate about continuous learning and professional development within the company.
  • Efficient and Organized: Quickly grasp new concepts, excellent prioritization skills, and a commitment to maintaining a well-organized work environment.
  • Customer-Oriented: Enjoys engaging with customers and consistently projects an energetic and positive demeanor.
  • Strong Follow-Up & Follow-Through: Ensures all tasks are completed promptly and efficiently.
  • Technologically Proficient: Possesses a basic understanding of computer systems and programs.

What You Will Bring:

  • Store Support: Address daily store needs and develop a comprehensive understanding of Bulgari’s operations, policies, procedures, history, collections, and inventory.
  • Brand Presentation Assistance: Maintain the brand’s high standards through a professional appearance, manner, and demeanor.
  • Sales Support: Assist the sales team with various activities, including preparation, client entertainment, product presentation, and finalizing sales transactions.
  • Inventory Management: Provide support during the selling ceremony and actively participate in quarterly inventory checks.
  • Event Coordination: Help organize and host in-store activities such as Masterclasses, Trunk Shows, and other jewelry events.
  • Customer Service Assistance: Assist with various customer service tasks, including managing repair follow-ups, handling phone inquiries, and ensuring the boutique maintains luxury standards in appearance.
  • Private Client Relations Manager Coordination: Led all PCRM efforts, facilitated gifts for clients, and executed seasonal campaigns and special events.
  • Flexible Schedule: Maintain availability to work a flexible schedule, including weekends and some holidays, following business needs.

Additional information:

The total compensation package for this position may also include other elements, including a full range of medical, financial, and other benefits (including 401(k) eligibility and various paid time off benefits), dependent on the position offered.

Bulgari is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex (including pregnancy), sexual orientation, gender identity, national origin, genetic information, creed, citizenship, disability, and protected veteran or marital status.

Bulgari

$$$

Overview:

  • The Director of PR guides the definition, development, and implementation of the overall PR strategy for North America in alignment with the overarching marketing & communications strategy.
  • Create and nurture strategic partnerships that proactively leveraging a broad set of media touchpoints to maintain and extend prominence in the public dialogue.
  • Craft a cohesive, consumer-facing narrative and drive its delivery through traditional and online media. Additionally identify strategic content led partnerships that drive brand equity.

Core Responsibilities:

  • Lead, develop and implement PR strategy to increase visibility and exposure for Bulgari that represent and elevates brand messaging through the strategic earned media
  • Build and maintain long lasting relationships with (but not limited to) relevant EICs, journalists, tastemakers, institutes, artists and influencers
  • Continuously champion Bulgari through targeted recommendations/advocate new media partners and outlets
  • Create and execute editorial calendar that aligns launches, initiatives and corporate milestones with PR opportunities
  • Spearhead PR events and presentations strategy, acting as lead contact for editors
  • Close partnership with media and celebrity teams to develop 360 approaches to infuse brand strategy and create synergies
  • Cultivate solid working relationship with HQ and other markets
  • Maintain strong position in earned coverage cross Jewelry, Watch and Accessories category
  • Maintain and develop strong relationships with national, trade and regional press, meeting regularly with Editors-in-Chief, director-level editors, social media editors and digital industry leaders
  • Secure impactful feature stories on print, digital and social media outlets supporting new launches and promoting the difference
  • Oversee team to pitch and secure impactful cover placements within key print and digital outlets and social media accounts
  • Oversee team in facilitating pitch letters, press kit distribution, products loans, hi-res visuals, credit checks

Qualifications:

· Bachelor’s Degree in communications, journalism or related field is required

  • 10+ years in public relations with an expertise in luxury retail
  • Proven experience managing a highly professional team
  • Competence in delivering complex content and concepts in a clear, concise and compelling manner
  • Solid understanding of social, digital and content metrics
  • Excellent communications, interpersonal skills with a proven ability to communicate effectively both orally and written
  • Stellar organizational navigation and cross-functional collaboration
  • Motivated self-starter who is able to take both guidance and initiative
  • Strong influencer with skills to persuade and negotiate
  • Excellent organizational, planning and time management skills. Ability to handle multiple projects simultaneously and is comfortable and successful in a fast-paced environment
  • Experience managing large-scale budgets and finances
  • Demonstrates emotional intelligence

· Creative and strategic thinker

Bulgari

$$$

The Boutique Coordinator is pivotal in supporting our client experience at Bulgari. A successful Boutique Coordinator will demonstrate high attention to detail, exceptional customer service skills, and outstanding communication abilities. Your primary focus will be supporting our sales team and enhancing the client experience. Your dedication to customer service and ability to efficiently manage various aspects of boutique operations will contribute significantly to the success of our store.

Who You Are:

  • Versatile: Adaptable to change and consistently responsive to the evolving needs of the store.
  • Driven to Learn and Grow: Passionate about continuous learning and professional development within the company.
  • Efficient and Organized: Quickly grasp new concepts, excellent prioritization skills, and a commitment to maintaining a well-organized work environment.
  • Customer-Oriented: Enjoys engaging with customers and consistently projects an energetic and positive demeanor.
  • Strong Follow-Up & Follow-Through: Ensures all tasks are completed promptly and efficiently.
  • Technologically Proficient: Possesses a basic understanding of computer systems and programs.

What You Will Bring:

  • Store Support: Address daily store needs and develop a comprehensive understanding of Bulgari’s operations, policies, procedures, history, collections, and inventory.
  • Brand Presentation Assistance: Maintain the brand’s high standards through a professional appearance, manner, and demeanor.
  • Sales Support: Assist the sales team with various activities, including preparation, client entertainment, product presentation, and finalizing sales transactions.
  • Inventory Management: Provide support during the selling ceremony and actively participate in quarterly inventory checks.
  • Event Coordination: Help organize and host in-store activities such as Masterclasses, Trunk Shows, and other jewelry events.
  • Customer Service Assistance: Assist with various customer service tasks, including managing repair follow-ups, handling phone inquiries, and ensuring the boutique maintains luxury standards in appearance.
  • Private Client Relations Manager Coordination: Led all PCRM efforts, facilitated gifts for clients, and executed seasonal campaigns and special events.
  • Flexible Schedule: Maintain availability to work a flexible schedule, including weekends and some holidays, following business needs.

Additional information:

The total compensation package for this position may also include other elements, including a full range of medical, financial, and other benefits (including 401(k) eligibility and various paid time off benefits), dependent on the position offered.

Bulgari is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex (including pregnancy), sexual orientation, gender identity, national origin, genetic information, creed, citizenship, disability, and protected veteran or marital status.

Bulgari

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