JOB TITLE: Client Manager – Surety
REPORTS TO: Bond Manager
EXEMPT/NON-EXEMPT: Exempt
DIVISION: Horton Risk Advisory Services
GENERAL DESCRIPTION – Summary
The Client Manager is responsible for the daily servicing of a book of business on assigned accounts with direct
accountability for client satisfaction and retention. Responsibilities include client and carrier relationship management, processing various surety bond documents, accounts receivable management and file management. The Client Manager role requires the coordination of multiple tasks across teams and functional roles to meet various deadlines and quality standards. The Client Manager has regular interactions with producers, directors, peers and staff.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Process surety bonds, endorsements, riders, continuation certificates and other client documents in the agency management system with a focus on accuracy and timeliness. Enter premium related information into the system to create records and invoices.
- Prepare client documents for delivery via email, US Mail or hand delivery.
- Maintain an outstanding level of data integrity in the agency management system and SurePath so that all fields, documents, and data are accurate, up to date and flow properly to reports and other output documents.
- Provide routine consultation to clients and act as back up to Client Managers in order to assist internal and external clients as much as possible.
- Assist with accounting issues relative to premium and commission discrepancies and accounts receivable. Help direct clients with payment instructions, receipt of various premium notices from carriers and finance companies. Effectuate notices of cancellation, rescission and reinstatement.
- Access and navigate carrier websites to obtain account information and surety bond documents. May request, follow up, and review endorsements or obtain quotes as necessary.
- Review contracts to ensure that bond requirements are met and that performance & payment bonds are issued accurately.
- Set and manage diaries to ensure all account activity is progressing effectively.
- Perform other duties as assigned.
KNOWLEDGE, SKILLS, AND ABILITIES
· A Bachelor’s Degree is required
· Property and Casualty License must be obtained within 75 days of the first day of New Hire Onboarding
· Proficient with Microsoft Office Suite
· Strong math skills with an understanding of basic of basic accounting principles
· EPIC/Applied systems experience a plus
· Five or more year’s Surety experience with strong technical product knowledge.
BEHAVIOR STANDARD
Maintain a positive work atmosphere by acting and communicating in a manner so that you get along with customers, clients, co-workers and management. All employees are expected to behave in a manner consistent with the corporate values outlined as Driven, Excellent and Together.
WORKING CONDITIONS
Fast-paced, multi-tasking environment requiring tolerance for schedule change and disruption with potential for travel.
JOB PERFORMANCE STANDARDS
The job description is intended to describe the essential responsibilities The Horton Group requires. Essential functions are outlined; other duties may be assigned as needs arise or as required to support the essential functions.
PHYSICAL REQUIREMENTS
Ability to:
· Perform work on a computer for extended periods of time
· Sit/stand for extended periods of time in work area
· Grasp objects using your fingers (fine motor skills)
· Communicate and speak in a clear, concise and professional manner both in person and on the telephone
· Travel by air or ground transportation as required in performing job duties
· Be able to lift and carry objects that weigh a minimum of 40 pounds
Nothing in this job description or in any other written documents or forms maintained by The Horton Group, creates, or may be deemed to create, an employment contract between The Horton Group and any of its employees.
The Horton Group reserves the right to revise the contents of this job description, at any time, without prior notice to its employees.
This job description supersedes any previous oral or written job descriptions.
The Horton Group
Related jobs:
Job Description
A documentary series is seeking a local sound engineer for a full-day shoot during an indie production tied to Essence Fest. The series highlights the journey of four men navigating the high-stakes world of music promotion, showcasing the raw highs, lows, and behind-the-scenes moments with some of the industry’s top artists. The content will be both emotionally resonant and technically engaging, requiring strong sound capture for intimate and dynamic scenes.
Job Responsibilities
-
Provide professional on-location audio recording for full-day shoot
-
Capture clean, balanced sound across multiple speakers in varied environments
-
Set up and manage multiple microphones (lav and boom) for interviews and b-roll
-
Collaborate with directors and producers to ensure optimal audio quality
-
Troubleshoot audio issues in real-time during the shoot
Requirements
-
Must be based in or able to work locally in New Orleans
-
Own equipment required: boom mic, minimum 4 lavalier mics, mixer, recorder
-
Prior experience with documentary or reality-style production preferred
-
Strong communication and teamwork skills
-
Punctual and prepared for a full 9am call time
Compensation
-
$600 for a full-day shoot
-
Independent contract opportunity with potential for future collaborations
Boom Operator for Cosmic Horror Student Film
Job Description
A student film production is seeking a Boom Operator for a three-day shoot on a cosmic horror short film. The project aims to create an unsettling, atmospheric experience and will require a sound technician comfortable working in an eerie, story-driven setting. All professional sound equipment will be provided on set.
Job Responsibilities
-
Operate boom microphone and manage sound equipment during filming
-
Collaborate with the director and sound team to ensure audio clarity
-
Monitor environmental sound and adjust mic placement accordingly
-
Ensure clean dialogue capture in both indoor and outdoor settings
Requirements
-
Experience with boom operation on film sets (student or professional)
-
Ability to work efficiently in a fast-paced, collaborative environment
-
Strong understanding of on-set audio workflow
-
Open to working on a student project with limited resources
Compensation
-
Rate negotiable based on experience
-
This is a low-budget student film; flexibility appreciated
-
All necessary equipment will be supplied
Model Recruiters for Fashion and Talent Agency
Job Description
A top-tier modeling agency is now hiring motivated Model Recruiters to scout new talent and connect with aspiring models in the Atlanta market and beyond. This is a remote-friendly, commission-based opportunity ideal for self-starters who are passionate about fashion, talent development, and building strong networks in the entertainment industry. If you’re looking for flexibility and income potential while expanding your footprint in the modeling world, this role is for you.
Job Responsibilities
- Identify and recruit potential modeling talent through online platforms and personal networks
- Build and maintain a pipeline of qualified candidates for agency representation
- Conduct initial outreach and guide talent through the application process
- Attend weekly calls and monthly virtual meetings for team updates and support
- Stay informed on trends in the modeling and entertainment industries
Requirements
- Must be 18 or older
- Familiarity with the fashion or modeling industry preferred
- Self-driven, organized, and results-oriented
- Smartphone and/or computer required for daily communication
- Able to work independently with minimal supervision
Compensation
- Commission-based pay structure with unlimited earning potential
- 90% remote flexibility
- Access to an established network within the Atlanta modeling market
- Ongoing mentorship and brand-building opportunities