Technologies Manager

Required Travel: Minimal

Managerial – Yes

Location: Los Angeles, California, (Amdocs Site)

Who are we?

VUBIQUITY, part of the Amdocs Media division of Amdocs, connects content owners and video distributors to deliver media to viewers on any screen. Working with 600+ leading film studios, television networks, independent producers and digital first networks, VUBIQUITY brings premium content to over 1,000 global video distributors.

Purpose of Role:

The Technologies Manager is responsible for the day-to-day operations of Vubiquity’s Datacentres’, owning User based services and Client platforms to ensure continuous operational effectiveness and improvements.

What will your job look like?

Team Leadership/Management:

Provide leadership and development to a team of infrastructure and systems engineers.

Lead and Manage Support Process, being an escalation point for critical incidents and engaging with stakeholders at all levels of the business

Manage 3rd Party vendor relationships

Setting objectives and performance goals for team members.

Foster a culture of positive change and outcomes

Conduct regular team meetings and one-on-one discussions to provide feedback and support.

Infrastructure Management:

Lead and participate in IT and Business/Client driven projects.

Work closely with Technical Project Manager to define tasks, priorities and resource allocation

Collaborate with cross-functional teams to plan, implement, and deliver technical solutions.

Ensure projects are completed on time, within budget, and meet quality standards.

Troubleshoot and resolve complex infrastructure issues as they arise.

Infrastructure Continuous Improvement:

Contribute to the development of the infrastructure strategy and roadmap.

Evaluate and recommend new technologies and tools to enhance the infrastructure environment.

Ensure the infrastructure aligns with business goals and industry best practices. Documentation and Compliance:

Maintain comprehensive documentation of infrastructure configurations and processes.

Ensure compliance with security and regulatory standards, such as GDPR and ISO 27001.

All you need is….

• 4+ years IT Infrastructure/Datacentre Management experience

• Strong leadership and team management skills.

• Strong Technical knowledge in

a) Server OS management and deployment

b) Storage (Quantum preferred)

c) Network

d) Virtualization

e) Domain Services

• Experience of managing and maintaining a 24/7/365 Production DataCentre

• Expert knowledge of Windows and Linux Operating System environments

• Good understanding of Security and best practices

• Demonstrated ability in resolving incidents, problems and deploying change

• Endpoint Device Management – Security, Monitoring, Patch Management

• HPE Blade Infrastructure

• Excellent communication, interpersonal and customer support skills

• Ability to work independently and within wider organizational teams

• Team player who can build relationships at all levels of the organization.

• Knowledge of industry best practices for IT infrastructure.

• Effective communication and interpersonal skills.

Salary range for this role is $100,000 – $120,000 USD.

Why You Will Love This Job

• You will be a key member of a global, dynamic and highly collaborative team with various possibilities for personal and professional development.
• Join us in our expanding organization, with ever growing opportunities for personal growth and one of the highest scores of employee engagement in Amdocs!
• We provide stellar benefits that range from health insurance to paid time off, sick leave, and parental leave!

Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce.

Amdocs